Petrosoft DC-700 Series Retail360 Mobile App User Guide
- June 12, 2024
- Petrosoft
Table of Contents
Quick Start Guide
Activate your devices using
Petrosoft’s Retail360®
Mobile App
DC-700 Series Retail360 Mobile App
- Download Petrosoft’s Retail360® Mobile App https://inventorly.mobile.petrosoft.cloud/get/retail360?DeviceType=DCBOX
- Sign up or Sign in to Petrosoft’s Cloud
- Follow the instructions in Retail360® Mobile App to setup and activate your device
Activation Troubleshooting
| Problem | Recommended action |
|---|
I tried signing up for a Petrosoft Cloud Account using the Retail360® Mobile
Application but something went wrong.| 1. Check the inbox of the email
address you used to sign up and make sure you have activated your Petrosoft’s
Account
2. Ensure you are signing into your account using the credentials you used to
sign up and not trying
to access to the demo account
3. If you have signed in but are stuck on the “Preparing your Account”
loading screen for longer than 10 minutes, contact the Petrosoft Support Team
via live chat at www.petrosoftinc.com.
I closed the activation wizard, how do I continue setting up my DC Box?| 1.
In Retail360® Mobile Application, swipe over to the “Devices” list. Check if
the DC Box you are working with has been added to the list
2. If yes, then ensure your device is turned on, tap on the device card, and
tap the “connect” button.
This will return you to the DC Activation Wizard
3. If no, then restart the activation process by scanning the QR code on your
device.
Get More Help| Scan this QR code to go to the Petrosoft University for
additional troubleshooting
instructions.https://help.petrosoftinc.com/Content/Cash_Register_Connections/Direct_Connect/b_getting_started_with_direct_connect.htm
References
- Back-office software for convenience stores and gas stations
- Back-office software for convenience stores and gas stations