BANDAI NAMCO 20211027 Ball Madness Instruction Manual

BANDAI NAMCO 20211027 Ball Madness

Product Information

The product is called “BALL MADNESS” and this is the Operator Manual for version 1.1 of the product.

Contents

1. Read safety information before using
2. Machine specification
3. Safety instruction
4. Machine instructions
5. Installation notes
6. Play instruction
7. Game considerations
8. Machine setting & Test instructions
9. Dip switch setting
10. Test instructions
11. Fault & Resolution
12. Fault code description and fault handing
13. Other fault analysis and treatment
14. Machine parts analysis diagram and parts list
15. Machine maintenance and replace sensors
16. Machine maintenance
17. How to replace sensors
18. Wiring schematic

Read safety information before using

Machine specification
The machine specification details are not provided in this extract.

Safety instruction

Instructions to the Owner:

• If you delegate the work for installing, moving, transporting, operating, servicing the machine to other people, ensure that these people read the relevant sections of this operation manual carefully before starting work, and observe the corresponding precautions.

Risk Level:

• WARNING: These risks that cannot be avoided may result in serious personal or casualty.
• CAUTION: These risks that cannot be avoided may result in mild personal injury or other property damages.

Definition of Technician:
This Operation Manual is designed for arcade personnel. However, the sections marked “Must be performed by a technician” in the Table of Contents are written for technicians. These tasks must be performed by technicians only.

Technician: A person involved in design, manufacture, inspection or service at an amusement device manufacturer, or a person involved routinely in the service or management (such as repair) or amusement devices and who has specialist knowledge of electricity, electronics or mechanical engineering equivalent to or higher than a technical high school graduate.

Product Usage Instructions

Machine instructions

Installation notes
The installation notes are not provided in this extract.

Play instruction
The play instructions are not provided in this extract.

Game considerations
The game considerations are not provided in this extract.

Machine setting & Test instructions

Dip switch setting
The dip switch setting instructions are not provided in this extract.

Test instructions
The test instructions are not provided in this extract.

Fault & Resolution

Fault code description and fault handing
The fault code description and fault handling instructions are not provided in this extract.

Other fault analysis and treatment
The other fault analysis and treatment instructions are not provided in this extract.

Machine parts analysis diagram and parts list
The machine parts analysis diagram and parts list are not provided in this extract.

Machine maintenance and replace sensors

Machine maintenance
The machine maintenance instructions are not provided in this extract.

How to replace sensors
The instructions on how to replace sensors are not provided in this extract.

Wiring schematic
The wiring schematic is not provided in this extract.

Read safety information before using

Machine specification

1. Rated power supply: AC110-220V 50/60Hz（According to nameplate which stick on the machine）
2. Size：W2300×D1660×H2600mm
3. Weight：About 500 Kg
4. Rated power consumption：1200W

Critical Safety Precautions

• Should an abnormality occur, turn off the power switch immediately to stop operations.Then, be sure to disconnect the power cord plug from the outlet. Operating the machine while the abnormality persists may result in a fire or accident.
• This machine includes important parts used to ensure the safety of players and bystanders. Operating the machine while these “important parts for ensuring player and bystander safety” are broken, damaged or deteriorated, or with defective installation may result in an injury to the players or bystanders. If you discover an abnormality, replace the affected part immediately. To order parts, contact your distributor.
• Dust accumulating on the power cord plug may result in a fire. Inspect the plug regularly and remove any dust.
• Fully insert the power cord plug into the outlet. Poor contact may generate heat and result in a fire or burns.
• Damage to the power cord may result in a fire, electric shock or electrical leakage. Besure to observe the following.
• Keep the power cord away from heaters.
• Do not twist the power cord.
• Do not forcibly bend the power cord.
• Do not alter the power cord.
• Do not pull the power cord. (Always unplug by holding the plug and not the power cord.)
• Do not bundle the power cord.
• Do not place objects on the power cord.
• Do not allow the power cord to be caught between the machine and other devices or the wall.
• Do not do anything else that might damage the power cord.
• Do not expose the power cord and power cord plug to water. It may result in electric shock or electrical leakage.
• Do not touch the power cord plug with wet hands. It may result in electric shock.
• The power capacity of the machine is AC 220V, maximum current consumption 5A. To prevent fire and electric shock, use indoor wiring that conforms to these power supply specifications.
• Use a power supply voltage range of AC 220V. Using a voltage outside this range may result in a fire or electric shock. However, to ensure that the machine operates in the optimum condition, keep the voltage at AC 220V as much as possible.
• To ensure safe use of the machine, be sure to perform the per-operation inspection Omitting these inspections or service may result in an accident.
• Use the consumables and service parts (including screws) that are specified. To order parts, contact your distributor.
• Do not modify the machine without permission. Do not perform any operations that are not described in this Operation Manual. Modifying the machine may create unforeseen hazards.
• If you decide to transfer ownership of this machine, be sure to provide this Operation Manual with the machine.
• Warning –Please disconnect the unit from the power supply during maintenance and when replacing parts.
• Do not use a water gun to clean this machine.

Machine Warning Labels

• The warning labels attached to the machine contain important information for ensuring safety. Be sure to observe the following.
• To ensure that the warning labels attached to the machine are always clearly visible, install the machine in an appropriate location with sample illumination and keep the labels clean at all times. Make sure that the labels are not hidden by other machines or objects.
• Do not remove or alter the warning labels.
• If a warning label becomes excessively dirty or damaged, replace it with a new one. To order warning labels, contact your distributor.

Package Contents

Packaging List

List of Accessories bag

Package Details

Machine instructions

Installation notes

Unpack the packing material of each part of the machine

Install the marquee on the top side of main body as below photo.

Install the Curtain (Elastic curtain version).

Install the Curtain (Magnetic curtain version).

Install the blower’s component to the main cabinet and connect the communication cable.

1. Connect the connection between the blower ASSY and the main cabinet.
2. Connect the cable between blower ASSY and main cabinet ASSY
3. Insert the metal hook into the main cabinet.
4. Fix the hook and blower ASSY by bolts（M6x12,2PCS）
5. Handle the same for other side
6. connect the communication cable.

Fix the steps with the main cabinet as follows:

Play instruction

A—Single player Mode

1. Open the colorful curtain and enter into house carefully.
2. Insert the coins ,the machine will be ready soon.
3. When display screen show“DOWN ARROW”, Press “START BUTTON”to start the game.
4. The ball release door open automatically; colorful balls are falling down for game play. At the same time, the bottom ball collect door also start to work.
5. Player insert the balls into ball entrance to get points, the relevant points will display on the screen.
6. Game over when time finish, then the goal will not be graded.
7. Player will get the tickets according to their points.
8. The balls in the play area will be collected by the game automatically, then back to standby mode.

B—Two player Mode

1. After the first player insert coins before pressing START BUTTON, the second player insert the coins too, Display screen will be shown as below photo, press START BUTTON to entrance to PK mode.
2. Game play is the same with single player mode.
3. After game over, the higher points player will be the winner and might win additional tickets.
4. If any problem on communication between two sides, the DISPLAY SCREEN will display “!”, Two play Mode will be stop, the game will be reminded as single player mode.

Game considerations

1. This game is only suitable for children standing at 80-175cm.
2. Children need to be accompanied by adults to play games.
3. Don’t let the child get into the back of the recycling ball. Don’t put your hand into the goal.
4. It cannot enter 3 or more people at the same time, in case of accident.
5. Children feel uncomfortable, please stop the game.
6. Operator should clean the game daily to bring the player a comfortable game area.
7. Operator should set the same game setting for two sides (Game time etc.)
8. This game should be operated by 350 pieces of balls per side (cabinet).

Machine setting & Test instructions

Dip switch setting

SW1：

Item| ****

Coin(s) per credit

| ****

Memory

| ****

Language

| Demo music| Clear balls during standby| Clear balls after game
---|---|---|---|---|---|---
 | 1| 2| 3| 4| 5| 6| 7| 8
Free play| OFF| OFF| OFF|  |  |  |  |
1 Coin/Credit| ON| OFF| OFF
2 Coins/Credit| OFF| ON| OFF
3 Coins/Credit| ON| ON| OFF
4 Coins/Credit| OFF| OFF| ON
5 Coins/Credit| ON| OFF| ON
6 Coins/Credit| OFF| ON| ON
7 Coins/Credit| ON| ON| ON
Clear credit/Owning ticket|  | OFF
Save credit/Owning ticket|  | ON
Japanese|  | OFF
English|  | ON
With demo music|  | OFF
Without demo music|  | ON
Remain balls during standby|  | OFF
Clear balls during standby|  | ON
Remain balls after game over|  | OFF
Clear balls after game over|  | ON

Default setting| ON| OFF| OFF| OFF| ON| ON| ON| ON

SW2：

Item| ****

Points per ball

| ****

Winner tickets

| ****

Speed of collecting ball

---|---|---|---
 | 1| 2| 3| 4| 5| 6| 7| 8
1 Point/Ball| OFF| OFF| OFF|  |  |  |  |
2 Points/Ball| ON| OFF| OFF
3 Points/Ball| OFF| ON| OFF
4 Points/Ball| ON| ON| OFF
5 Points/Ball| OFF| OFF| ON
10 Points/Ball| ON| OFF| ON
15 Points/Ball| OFF| ON| ON
20 Points/Ball| ON| ON| ON
0 Ticket|  |  | OFF| OFF| OFF
1 Ticket|  |  | ON| OFF| OFF
2 Tickets|  |  | OFF| ON| OFF
5 Tickets|  |  | ON| ON| OFF
10 Tickets|  |  | OFF| OFF| ON
20 Tickets|  |  | ON| OFF| ON
30 Tickets|  |  | OFF| ON| ON
50 Tickets|  |  | ON| ON| ON
Keep collecting balls|  |  | OFF| OFF
Collect balls per 3 seconds|  |  | ON| OFF
Collect balls per 5 seconds|  |  | OFF| ON
Keep closing|  |  | ON| ON
 |  |
Default setting| ON| OFF| OFF| ON| OFF| OFF| OFF| ON

Speed of collecting ball：
Means the time of collecting balls from floor to marquee, for example “COLLECT BALLS PER 5” mean every 5 second, the Ball recycling entrance will open once to collecting balls back to marquee.

SW3：

Item| ****

Points per ticket

| Master/sla

ve device

|  |
---|---|---|---|---
 | 1| 2| 3| 4| 5| 6| 7| 8
Without ticket| OFF| OFF| OFF| OFF| OFF|  |  |
1| ON| OFF| OFF| OFF| OFF
2| OFF| ON| OFF| OFF| OFF
3| ON| ON| OFF| OFF| OFF
4| OFF| OFF| ON| OFF| OFF
5| ON| OFF| ON| OFF| OFF
6| OFF| ON| ON| OFF| OFF
7| ON| ON| ON| OFF| OFF
8| OFF| OFF| OFF| ON| OFF
9| ON| OFF| OFF| ON| OFF
10| OFF| ON| OFF| ON| OFF
11| ON| ON| OFF| ON| OFF
12| OFF| OFF| ON| ON| OFF
13| ON| OFF| ON| ON| OFF
14| OFF| ON| ON| ON| OFF
15| ON| ON| ON| ON| OFF
16| OFF| OFF| OFF| OFF| ON
17| ON| OFF| OFF| OFF| ON
18| OFF| ON| OFF| OFF| ON
19| ON| ON| OFF| OFF| ON
20| OFF| OFF| ON| OFF| ON
21| ON| OFF| ON| OFF| ON
22| OFF| ON| ON| OFF| ON
23| ON| ON| ON| OFF| ON
24| OFF| OFF| OFF| ON| ON
25| ON| OFF| OFF| ON| ON
26| OFF| ON| OFF| ON| ON
27| ON| ON| OFF| ON| ON
28| OFF| OFF| ON| ON| ON
29| ON| OFF| ON| ON| ON
30| OFF| ON| ON| ON| ON
31| ON| ON| ON| ON| ON
Set as slave|  |  |  |  |  | OFF
Set as master|  |  |  |  |  | ON

Default setting

| ****

ON

| ****

OFF

| ****

ON

| ****

OFF

| ****

OFF

| 1P = ON

2P = OFF

| ****

OFF

| ****

OFF

Host and slave device：
We should set the left side of the machine as Host device（ON）, and right side as Slave device（OFF） so these two players can communicate…

Test instructions

Setting Panel Description

• UP / TEST: Click in the standby state to enter the test program; Press the flip page in the test program
• DOWN / SERVICE：On standby, click the free game once; Click on the next page in the test program
• ENTER/CLEAN：Tap in the test program to select or ENTER, Hold 3 seconds to clean the balls by standby mode.
• REPAIR：Tap it after feeding the tickets.

Display screen instruction during testing mode

GAME MODE、PLAY TIME INSTRUCTIION
SOFT – NOMAL – HARD (Mode cycle)
*Details refer 3.2.3

Testing of Bottom Ball collect door
OPEN/CLOSE
Press“ENTER”button, the BALL COLLECT DOOR keep open and close, and Display screen will show“OPEN”“CLOSE” to check the sensor. ON means be detected, OFF means haven’t been detected.

Testing of TOP BALL RELEASE DOOR switch
Press“ENTER” button, BALL RELEASE DOOR start to turn(the second press will turn back), Display screen will show “OPEN”“CLOSE”to check the switch. ON means be detected, OFF means haven’t been detected.

Test of BLOWER
Press“ENTER”button, BLOWER start to work. Press button again will stop.Any ball going through or stop from bottom ball collecting door, “SEN” will display “ON”.

Test of SCREEN
Press “ENTER” button,screen alternates red and green lines that move from top to bottom. Observe if the line is continuous and the color is normal,thus judging whether the lattice screen is normal.

Test of LED LIGHTS
Press “ENTER” to display alternately:

• R：ON The LED lights is red；
• G：ON The LED lights is green；
• B：ON The LED lights is blue；
• M：ON The light on ball entrance is white.

Test of TICKET OUTPUT
Press “ENTER” button, ticket dispenser will payout one ticket.

Test of START BUTTON LAMP
Press “ENTER” button,the start button lights up,and then presses it again to turn off.

Test of SOUND
Press “ENTER” button,the screen displays the segment number and starts playing the segment.

Browse all input signal states
Each letter represents an input signal,red is “OFF” and green is “ON”.

The corresponding signal name of each letter is shown in the table below:

A| Signal of coin selector 1| I| Close detection switch-Recycle ball| Q| “ENTER”

button

---|---|---|---|---|---
B| Signal of coin selector 2| J| Detection sensor of recycle ball| R|
C| Ticket dispenser repair button| K| | S|
D| Ticket dispenser feedback signal| L| Score sensor| T|
E| “Start ”button| M| | U|
F| Close detection sensor-Drop ball（N.O）| N| | V|
G| Open detection sensor-Drop ball（N.O）| O| “UP”（TEST）button| W|
H| Open detection switch-Recycle ball| P| “DOWN”（SERVICE）button| X|

Browse dialing switch status
Each letter represents an input signal, red means “OFF” and green means “ON”.

• H represents the 1-8 bits of SW1;
• I-P represents the 1-8 bits of SW2;
• Q-X represents the 1-8 bits of SW3.

Restore factory Settings
Press “ENTER” button.Restore game mode,and clear all saved coins,tickets,the highest score,etc. After restore factory Settings,the screen displays “OK”.

VERSION
Displays the current version number

SAVE AND EXIT

Detailed explanation of game mode and game time setting

Press “ENTER”,he selection to be set will turn red. Press “UP” or “DOWN” to adjust the mode or value. Press“ ENTER” again to confirm and complete the setting.

GAME MODE

NOMAL MODE
During normal mode,the game starts with a ball drop.After the judge time,if the palyerˊs score reaches the set value of passing score,an additional ball drop will be awarded.(This mode is recommended )
Adjustable item: TIME、J-TIM、P-SC.

SOFT MODE
During soft mode,the ball is dropped only once after the game starts in any case. Adjustable item: TIME

HARD MODE
During hard mode,the ball continues to fall after the start of the game.the top door will not be closed until 30 seconds left in the game
Adjustable item: TIME

TIME:
You can choose 50seconds, 60seconds, 70seconds ,80seconds, 90seconds and 100seconds.

JUDGE TIME:
Judge time is the number of seconds after the start of the game to determine whether the player has passed the score
You can choose 10seconds,20seconds, 30seconds, 40seconds ,50seconds, 60seconds and 70seconds.

PASS SCORE:
Pass score means the score you get during judge time for winning the chance of dropping calls again. The passing scores setting including : AWY,10,20,30,40,50,60,70,80,90,and 100.

Fault & Resolution

Fault code description and fault handing

ERROR

CODE

| ERROR DESCRIPTION| FAULT ANALYSIS AND TREATMENT
---|---|---
Error 1| Software version update| The version has been updated.Restart the machine to remove the alarm.

Error 2

| ****

Data error

| Internal data error.

1、Restore factory Settings. 2、Replace the motherboard.

Error 3

| ****

Coin selector Error

| 1、Check whether the Blocked coin in coin selector and take it out if there is.

2、Check whether the SW1 switch of coin selector is in NC,if so,dial to NO.

3、Replace the coin selector.

Error 4

（TI CKET IS EMPTY）

| ****

Ticket dispenser error

/ Out of ticket

| The ticket is out,waiting to be added.The screen displays “SURP:xxx”to indicate the remaining tickets.

1、Add ticket again,press the repair button next to the lottery machine,ticket can be output.

2、If the device is not set to issue a ticket, the alarm can be set off by restoring the factory setting.

Error 5

| ****

Bottom door “OPEN” sensor error

/Bottom motor error

| 1、Check the bottom door for foreign matter sticking； 2、Enter the bottom door test,check the bottom door motor is working normally.If the motor doesn’t

turn,change the motor;If there is no “ON” signal,adjust、 lock or replace the sensor.

Error 6

| ****

Bottom door “CLOSE” sensor error

/Bottom motor error

| 1、Check the bottom door for foreign matter sticking； 2、Enter the bottom door test,check the bottom door motor is working normally.If the motor doesn’t

turn,change the motor;If there is no “OFF” signal,adjust、 lock or replace the sensor.

Error 7

| ****

Top door “OPEN” sensor error

/Top motor error

| 1、Check the top door for foreign matter sticking； 2、Check for loose belts and couplings；

3、Enter the top door test,check the top door motor is working normally.If the motor doesn’t turn,change the motor;If there is no “ON” signal,adjust the gap between

the sensor and door or replace sensor.

Error 8

| ****

Top door “CLOSE” sensor error

/Top motor error

| When this error occurs during the game, the machine will pause the game and try to fix it automatically before continuing the game.If the machine cannot be repaired automatically,the following treatment is required:

1、Check the top door for foreign matter sticking； 2、Check for loose belts and couplings；

3、Enter the top door test,check the top door motor is

ERROR

CODE

| ERROR DESCRIPTION| FAULT ANALYSIS AND TREATMENT
---|---|---
 |  | working normally.If the motor doesˊt turn,change the motor;If there is no “OFF” signal,adjust the gap between the sensor and door or replace sensor.

Error 9

| ****

Ball chute/ball pipe (KL0002451) jam

| 1、Check if there is any foreign matter stuck in the ball pipe and remove if there is；

2、Empty the ball pipe ,enter the “browse all inputs” test,check whether there are green items in L、M、N, and change the corresponding sensor if there are.

3、Check if the position of sensors moved away if issue remains..

4、Check the wiring if issue remains.

5、Check the main board/mother board if issue remains.

Other fault analysis and treatment

1. The ball is stuck so frequently that the wind cannot blow it into the bin.
   A- Check whether the weight of the ball exceeds 8g or not.
   B- Check whether the voltage of the site is too low.
   C- Check whether the fan inlet and outlet are blocked,if yes,clean up.
   D- Check if the fan has accumulated and clean up if there is.

2. After each game,the blower has been working for a period of time.
   A- Check if there is ball lingering in the end of the game ,if there is,reduce the ball or increase the game time.
   B- Check the bottom door’s test sensor whether there is debris or dust.If there is,clean it up.

3. Lattice screen confused or irregular flashing
   A- Check whether the wire is loose,if yes,plug the wire set.
   B- Replace the display screen.

4. Unable to enter double PK mode,and “！”on screen
   A- One side of the machine is in shutdown state or fault,if any, please use after repair.
   B- Check the communication cables on both sides to see if they are loose.If so,please lock them tightly.
   C- Check the “SW3-6”on both motherboards.The normal state is :left is“ON” ,and right
   is“OFF”
   D- Check that the game parameters on both sides are consistent.

5. No winner wan shown after PK mode;the winner haven’t more tickets.
   A- Check that the game parameters on both sides are consistent.In the case of inconsistency,it is impossible to conduct a double PK.

Machine parts analysis diagram and parts list

Left & Right cabinet:

(The left and right are the same.)

| Transparency PC
2| KL0000890| Display screen panel| Transparency PMMA
3| KL0000842| LED Stay A| Transparency PMMA
4| KL0001132| LED Stay B| Transparency PMMA
5| YB0000221| Goal post| White PE
6| SJ0002391| Main frame right aluminum strip| 1763mm
7| SJ0002381| Main frame left aluminum strip| 1763mm
8| MI0000150| Coin selector| Single coin selector
9| KL0002381| Center baffle| Transparency PC
10| YS0000060| Foot screw| M16Y100
11| YS0000010| 2.5″Omnidirectional caster| 7345,H92mm
12| MX0000600| Display screen panel| 3.75two-tone,p4.75
13| MA0000380| Start button| Φ120,12v,Colorful LED
14| SH0019080| Shipping brackets| SPCC
15| YQ0000010| The front door lock| 3172
16| TD0000390| Sponge tube| Inside 32mm outside 43mm long

1m,orange

Marquee:

Main cabinet:

Elastic
40| HE0000730| Curtain of green ( Elastic curtain version )| 60mm Elastic
104| AY0000110| FABRIC STRIPS SET| Include [37][38][39][40]

& Bracket.    2sets/game

Blower box:

Inside of cabinet:

Outside of cabinet:

Sound and light parts：

bar

| RGB Three-color LED aluminum tough

lamp bar

Magnet curtain (Magnet curtain version)

Magnet curtain version ONLY

NO.| Part Number| Part Name| Specifications
93| HE0002210| Left magnet curtain of one set| 300x1670mm
94| HE0002220| Right magnet curtain of one set| 300x1670mm
95| AY0000090| Magnet curtain set. With [93][94]&Bracket| 2sets/game
96| SH0024321| SIDE HOLDER METAL| The other side are the same
97| KL0006380| Side door protect board-Big| 140x600mm
98| SH0024361| Front door metal| SUS430,with sticker
99| TD0000351| Rubber mat| PEVA,240*540mm
100| YB0000981| Step-JP| White PE
101| KL0006390| Side door protect board-Small| 10x620mm
102| HE0002230| NBR PAD-Long| 80x1010mm
103| HE0002240| NBR PAD-Short| 80x950mm

Machine maintenance and replace sensors

Machine maintenance
Even if the machine is running normally, in order to keep the machine operating in the best condition and for a longer period of use, please carry out the following routine inspection and maintenance (once a month)

1. Check whether the foot stand supports the machine properly
2. Check whether the wind unit is loose and whether there is debris accumulation in the air inlet
3. Clean fan blade dust regularly
4. Check the lock of the ball barn for looseness
5. Check whether the screws fixing each part are loose
6. Check whether the connectors are loose and whether the terminals are detached.

Precautions for maintenance:

1.  During maintenance, please cut off the power supply to prevent the operator or others from getting hurt, electric shock, etc
2. When doing any work not mentioned in this manual, please be sure to consult the after-sales service center of the company
3. Consumables and repair parts please use our designated products
4. Even if the main power supply is cut off, the power board and the display are still in high temperature and high pressure state, in case of burns, electric shock risk. Please be careful not to touch it
   Operator should clean the game daily to bring the player a comfortable game area.

How to replace sensors.

1. Remove the four hexagonal caps with a socket wrench and remove the semicircle gusset plate .
2. Remove the two screws with an cross screwdriver
3. Remove the five screws of the cover plate.
4. Take off the cover plate.
5. Locate the sensor cable, open the tie and take out the cable and replace it with a new one .
6. Reinstall cover plate, according to the original steps.

Wiring schematic

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