Bestway SaluSpa 60066 Hot Tub Owners Manual

Bestway SaluSpa 60066 Hot Tub Owners Manual

IMPORTANT SAFETY INSTRUCTIONS

WARNING
IMPORTANT SAFETY INSTRUCTIONS
When using this electrical equipment, basic safety precautions should always be followed, including the following:

READ AND FOLLOW ALL INSTRUCTIONS.
WARNING – To reduce the risk of injury, do not permit children to use this product unless they are closely supervised at all times. A wire connector is provided on this unit to connect a minimum 6 AWG (13.3 mm2) solid copper conductor between this unit and any metal equipment, metal enclosures of electrical equipment, metal water pipe, or conduit within 5 feet (1.5 m) of the unit.

DANGER – Risk of injury

• Replace the damaged cord immediately.
• Do not bury the cord.
• Connect to a grounded, grounding-type receptacle only.

WARNING – This product is provided with a ground-fault circuit interrupter integrated with the power plug at the end of the cord. The GFCI must be tested before each use. With the product operating, push the test button on the GFCI and the product should not operate. Push the reset button on the GFCI and the product should now operate normally. When the product fails to operate in this manner, there is a ground current flowing indicating the possibility of an electrical shock. Disconnect the power until the fault has been identified and corrected.
DANGER – Risk of Accidental Drowning. Extreme caution must be exercised to prevent unauthorized access by children. To avoid accidents, ensure that children cannot use this spa unless they are supervised at all times.
DANGER – Risk of Injury. The suction fittings in this spa are sized to match the specific water flow created by the pump. Should the need arise to replace the suction fittings or the pump, be sure that the flow rates are compatible. Never operate the spa if the suction fittings are broken or missing. Never replace a suction fitting with one rated less than the flow rate marked on the original suction fitting.
DANGER – Risk of Electric Shock. Install at least 5 feet (1.5 m) from all metal surfaces. As an alternative, a spa may be installed within 5 feet of metal surfaces if each metal surface is permanently connected by a minimum 6 AWG (13.3 mm2) solid copper conductor to the wire connector on the terminal box that is provided for this purpose.
DANGER – Risk of Electric Shock. Do not permit any electric appliance, such as a light, telephone, radio, or television, within 5 feet (1.5 m) of a spa.
WARNING – To reduce the risk of injury:

• The water in a spa should never exceed 104°F (40°C). Water temperatures between 100°F (38°C) and 104°F (40°C) are considered safe for a healthy adult. Lower water temperatures are recommended for young children and when spa use exceeds 10 minutes.
• Since excessive water temperatures have a high potential for causing fetal damage during the early months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to100°F (38°C).
• Before entering a spa, the user should measure the water temperature with an accurate thermometer since the tolerance of water temperature-regulating devices varies.d) The use of alcohol, drugs, or medication before or during spa use may lead to unconsciousness with the possibility of drowning.
• Obese persons and persons with a history of heart disease, low or high blood pressure, circulatory system problems, or diabetes should consult a physician before using a spa.
• Persons using medication should consult a physician before using a spa since some medications may induce drowsiness while other medications may affect heart rate, blood pressure, and circulation.

WARNING: TO AVOID ELECTRIC SHOCK, DO NOT USE THE SPA WHEN IT IS RAINING.
WARNING: Water attracts children; Always attach a spa cover after each use. WARNING: TO REDUCE THE RISK OF INJURY: Never add water that is higher than 104°F (40°C) into the Spa.

CONSULT YOUR PHYSICIAN FOR RECOMMENDATIONS
CAUTION:
We strongly recommend not to unfold and inflate the spa if the ambient temperature is below 59°F(15°C). We suggest inflating the spa indoors and then continuing set up outdoors. If the outdoor temperature is lower than 42.8°F(6°C), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 42.8°F(6°C) and 50°F(10°C) to prevent damage, such as water freezing in the pipes or the circulation system.
IMPORTANT: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 42.8°F(6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure.
CAUTION: Do not use the spa alone.
CAUTION: Always enter and exit the spa slowly and cautiously. Wet surfaces are slippery.
CAUTION: To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
CAUTION: Immediately leave the spa if the user feels uncomfortable or sleepy.
NOTE: Please examine equipment before use. Notify Bestway® at the customer service address listed on this manual for any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you had intended to purchase.

SAVE THESE INSTRUCTIONS
WARNING: CHILDREN SHOULD NOT USE SPAS OR HOT TUBS WITHOUT ADULT SUPERVISION.
WARNING: DO NOT USE SPAS OR HOT TUBS UNLESS ALL SUCTION GUARDS ARE INSTALLED TO PREVENT BODY AND HAIR ENTRAPMENT.
WARNING: PEOPLE USING MEDICATIONS AND/OR HAVING AN ADVERSE MEDICAL HISTORY SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
WARNING: PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB.
WARNING: TO AVOID INJURY, EXERCISE CARE WHEN ENTERING OR EXITING THE SPA OR HOT TUB.
WARNING: DO NOT USE DRUGS OR ALCOHOL BEFORE OR DURING THE USE OF A SPA OR HOT TUB TO AVOID UNCONSCIOUSNESS AND POSSIBLE DROWNING.
WARNING: PREGNANT OR POSSIBLY PREGNANT WOMEN SHOULD CONSULT A PHYSICIAN BEFORE USING A SPA OR HOT TUB.
WARNING: WATER TEMPERATURE IN EXCESS OF 38°C (100°F) CAN BE INJURIOUS TO YOUR HEALTH.
WARNING: BEFORE ENTERING THE SPA OR HOT TUB, MEASURE THE WATER TEMPERATURE WITH AN ACCURATE THERMOMETER.
WARNING: DO NOT USE A SPA OR HOT TUB IMMEDIATELY FOLLOWING STRENUOUS EXERCISE.
WARNING: PROLONGED IMMERSION IN A SPA OR HOT TUB CAN BE INJURIOUS TO YOUR HEALTH.
WARNING: DO NOT PERMIT ELECTRIC APPLIANCES (SUCH AS A LIGHT, TELEPHONE, RADIO, OR TELEVISION) WITHIN 1.5 M OF THIS SPA OR HOT TUB. CAUTION: MAINTAIN WATER CHEMISTRY IN ACCORDANCE WITH THE MANUFACTURER’S INSTRUCTIONS.

ASSEMBLY: THE PROVIDED WARNING LABEL

WARNING
REDUCE THE RISK OF ELECTROCUTION

1. NEVER PLACE AN ELECTRIC APPLIANCE WITHIN 5 FEET OF THE SPA.
2. EDUCE THE RISK OF CHILD DROWNING
3. SUPERVISE CHILDREN AT ALL TIMES.
4. ATTACH SPA COVER AFTER EACH USE.

REDUCE THE RISK OF OVERHEATING

1. CHECK WITH A DOCTOR BEFORE USE IF PREGNANT, DIABETIC, IN POOR HEALTH, OR UNDER MEDICAL CARE.
2. EXIT IMMEDIATELY IF UNCOMFORTABLE, DIZZY, OR SLEEPY. SPA HEAT CAN CAUSE HYPERTHERMIA AND UNCONSCIOUSNESS.
3. SPA HEAT IN CONJUNCTION WITH ALCOHOL, DRUGS, OR MEDICATION CAN CAUSE UNCONSCIOUSNESS. WHEN PREGNANT, SOAKING IN HOT WATER FOR LONG PERIODS CAN HARM YOUR FETUS.
4. MEASURE WATER TEMPERATURE BEFORE ENTERING.
5. DO NOT ENTER THE SPA IF THE WATER IS HOTTER THAN 100°F(38°C)
6. DO NOT STAY IN THE SPA FOR LONGER THAN 10 MINUTES

NOTE: The warning label must be posted near your spa in a readable position during using your spa.

1. Take out the warning label from the accessory kit.
2. Carefully peel the warning label Affix the warning label.
3. To order the warning label, please contact your local Bestway After Sales Service.

Indoor Installation

Be aware of special requirements if you install the spa indoors. Humidity is a natural side effect of SaluSpa installation. First determine the effects of moisture on exposed wood, paper, etc. in the proposed location. To minimize these effects, it is best to provide plenty of ventilation in the selected area. An architect can help determine if more ventilation is needed.

Outdoor Installation
During filling, draining, or when in use, water may spill out of the spa. Therefore the SaluSpa should be installed near a floor drain. Do not leave the spa surface exposed to direct sunlight for long periods of time.

SELECTED LOCATION IMPORTANT: Due to the combined weight of the SaluSpa, water, and users, it is extremely important that the surface where the SaluSpa is installed is smooth, flat, level, and capable of supporting the weight for the entire time the SaluSpa is installed (not on the carpet or other similar material). If the SaluSpa is placed on a surface which does not meet these requirements, any damage caused by improper support is not covered under the manufacturer’s warranty. It is the responsibility of the SaluSpa owner to assure the integrity of the surface at all times.

WARNING
IMPORTANT: RISK OF ELECTRIC SHOCK. THE GFCI MUST BE TESTED BEFORE TURNING ON THE PUMP EACH TIME.
WARNING: The GFCI plug must be tested before each use to avoid the risk of electric shock.
WARNING: Before inserting the plug into a power outlet, make sure the current rate of the power outlet is suitable for the pump.
WARNING : Do not use the pump if this test fails. For assistance, please visit the support section on our website, www.bestwaycorp.com.
WARNING: Using an extension lead or multi-plug adaptor with the spa heater can cause the plug to overheat, causing damage to the equipment and surrounding items. The spa is a class I electrical appliance and must be connected directly to a grounded socket. It is recommended to only use a socket that is resistant to humidity and capable of high power loading. Regularly check the plug and socket for signs of damage before using the spa – do not use the spa if the plug or socket is damaged. If you are unsure about the quality of the electrical supply, please consult a qualified electrician before use.

PRE-SETUP CHECKLIST

PARTS CHECKS

Please examine the equipment before use. Notify Bestway® customer service of any damaged or missing parts at the time of purchase. Verify that the equipment components represent the model that you
had intended to purchase. For reference please use the diagrams below.

BARBADOS AIRJET S100104 (60044)
— 71″ x 26″ / 1.80 m x 66 cm

ZURICH AIRJET S100104 (60066)
— 71″ x 26″ / 1.80 m x 66 cm

INSTALLATION

It is important to follow these suggestions if you are setting up the spa during the winter period. This will prevent damage to the PVC material and extend the life of your product drastically.

• If the ambient temperature is below 50°F(10°C), we suggest keeping the package indoors where the temperature is above 59°F(15°C) for at least 2h before inflation. This will make the spa liner more flexible and easier to set up.
• Open the package in the same room where the temperature is above 59°F(15°C), and inflate the spa using the spa heater.
• Position the spa liner outdoors in the desired position, connect the spa heater, and fill it with water.

Important : The water temperature used to fill the spa must be above 42.8°F(6°C), otherwise when you begin to operate the spa heater, the E03 alarm will appear.
Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 42.8°F(6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure. When you assemble the spa, the automatic warm function will turn on. In this condition, the spa can be used when the temperature is lower than 42.8°F(6°C).

GFCI TEST

When inflating, you will notice that air will be expelled from the area where the air hose connects to the pump, is normal for technique requirements.

Important: Don’t cover the holes on the base of the inflation hose. This operation will over-inflate the liner and damage the structure. Do not use an air compressor to inflate the pool. Do not drag the pool on rough ground as this may cause damage to the pool liner. Inflation time for reference only.

USING THE SPA
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F(37°C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat, failure to recognize the need to exit the spa or hot tub, unawareness of impending hazards, fetal damage in pregnant women, physical inability to exit the spa or hot tub, and unconsciousness resulting in the danger of drowning.

WARNING – The use of alcohol, drugs, or medication can greatly increase the risk of
fatal hyperthermia.
WARNING : WATER TEMPERATURE IN EXCESS OF 100°F(38°C) CAN BE INJURIOUS TO YOUR HEALTH.

• LOCK/UNLOCK BUTTON: The pump has a 5-minute auto-lock, this light will turn on. To lock or unlock the pump, place a finger over the lock/unlock button for 3 seconds.
• POWER-SAVING TIMER BUTTON: Designed to help avoid wasting power by setting the time and duration of the heating cycle for the spa.
• This way, you can enjoy your spa at the time you desire, without needing to leave the heater on at all times.

STEP 1: Set the heating duration

1. Press the button unit the LED starts to flash.
2. Press the or button to adjust the heating duration (From 1-999 hours).
3. Press the button again to confirm the heating duration.

STEP 2: Set the number of hours FROM NOW when the heater will activate

1. After setting the heating duration, the LED starts to flash.
2. Press the or button to adjust the hours until the time of activation (From 0-999 hours).
3. Press the button again or simply touch nothing for 10 seconds to confirm the setting. The LED will light steadily, and the countdown to heater activation will begin. To modify the timer settings: Press the button and use the or button to adjust. Cancel the setting: Press the button for 2 seconds.

NOTE : After setting, the screen flashes the current temperature and time alternately.
NOTE: Timer adjustment (amount of time with the heater ON) may be set from 1 to 999 hours; Reservation time adjustment (the number of hours FROM NOW when the heater will begin to function) may be set from 0 to 999 hours. If the timer is set at 0 hours, the heating system will activate immediately. Note that the timer is one time per use – the user sets the duration of the heating cycle, and how many hours from now the heating cycle begins. The timer does NOT repeat until reset.

USING THE SPA
Hyperthermia occurs when the internal temperature of the body reaches a level several degrees above the normal body temperature of 98.6°F(37°C). The symptoms of hyperthermia include an increase in the internal temperature of the body, dizziness, lethargy, drowsiness, and fainting. The effects of hyperthermia include failure to perceive heat, failure to recognize the need to exit the spa or hot tub, unawareness of impending hazards, fetal damage in pregnant women, physical inability to exit the spa or hot tub, and unconsciousness resulting in the danger of drowning.
WARNING – The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia.
WARNING: WATER TEMPERATURE IN EXCESS OF 100°F(38°C) CAN BE INJURIOUS TO YOUR HEALTH.

HEAT BUTTON: Use this button to activate the heating system. When the light above the heat button is red, the heating system is activated. When the light is green, the water is at the set temperature and the
heating system is at rest

NOTE: If the heating system is activated the filtration system will automatically start.
NOTE: After turning off the heating system the filtration system will continue to operate.
NOTE: If the spa heater is on when the water temperature is below 42.8°F(6ºC), the heating system will warm the water until 50°F(10ºC) automatically.

MASSAGE SYSTEM BUTTON: Use this button to activate the massage system, which has a 30-minute auto-shutoff feature. The light above the Massage System Button displays red when activated. IMPORTANT: Do not run the Massage system when the cover is attached. Air can accumulate inside the spa and cause irreparable damage to the cover and bodily harm.
NOTE: Heat and massage systems work together to create a warm massage experience.
TEMPERATURE ADJUSTMENT BUTTONS: Pressing the Temperature Increase or Decrease buttons will cause the LED to flash. When it is flashing you can adjust to the desired temperature setting. If you hold these buttons down the values will rapidly increase or decrease. The new and desired temperature setting will remain on the LED display for 3 seconds to confirm the new value.
NOTE: The default temperature is 95°F(35°C).
NOTE: Temperature adjustment ranges from 68°F(20°C) to 104°F(40°C).
ON/OFF BUTTON: Press this button for 2 seconds to activate the control panel buttons and the light turns green. Press this button for 2 seconds to turn off all currently activated functions.

CELSIUS/FAHRENHEIT TOGGLE: The temperature can be displayed in either Fahrenheit or Celsius.
WATER FILTER BUTTON: This button turns the filter pump on and off. The light above the Water Filter Button displays red when activated.

POWER-SAVING TIMER LED:
This flashing LED means you are setting the heating duration. The light will be on when the heating function starts to work. This flashing LED means you are setting the number of hours FROM NOW when the heater will activate. When the light is on, the Power-Saving Timer function is set.

NOTE: The WATER HEATER rate may change in the conditions below:• When the outdoor temperature is below 59°F(15°C). If the cover is not in position when the heating function is activated.
NOTE: To display the current water temperature, run the filter system for at least a minute. The water temperature as tested by an external thermometer may vary from the temperature displayed on the spa panel by as much as approximately 35.6°F(2°C).

WINTER USE INSTRUCTIONS

• You can keep the spa on during winter when the temperature is lower than 42.8°F(6°C). The Freeze Shield™ system automatically keeps the water temperature between 42.8°F(6°C) and 50°F(10°C), and it will prevent the water from freezing. Important: If the water temperature is below 42.8°F(6°C), the spa heater must always be on. In this mode, the Freeze Shield™ system can keep the internal temperature between 42.8°F(6°C) and 50°F(10°C) to prevent damage, such as water freezing in the pipes or the circulation system.
• Important: If the Freeze Shield™ system isn’t working, alarms will pop up on the spa. Be sure to check the status of your spa if the outdoor temperature is below 2.8°F(6°C). In case of a long-term absence from home when there is a risk of temperatures falling below 42.8°F(6°C), we strongly suggest disassembling the spa and storing it following the storage procedure.
• Any damage as a result of using the spa in these conditions is the responsibility of the customer. Do not use the spa when the ambient temperature reaches 14°F(-10°C).

IMPORTANT
To reach 104°F(40°C), the heating duration required is based on the starting water temperature and ambient temperature, the data below is purely for reference. To display the current water temperature, run the filter system for at least a minute.

Ambient Temperature| Water Temperature| Set Temperature| Heating Duration
---|---|---|---
50ºF(10ºC)| 50ºF(10ºC)| 104ºF(40ºC)| 25.5 h
59ºF(15ºC)| 59ºF(15ºC)| 104ºF(40ºC)| 21 h
68ºF(20ºC)| 68ºF(20ºC)| 104ºF(40ºC)| 16 h
77ºF(25ºC)| 77ºF(25ºC)| 104ºF(40ºC)| 11.5 h
86ºF(30ºC)| 86ºF(30ºC)| 104ºF(40ºC)| 7.5 h

• Be sure to cover the spa with the spa cover whenever the heating function is activated. Leaving the spa uncovered will increase the heating duration required.
• When the spa is assembled with water, do not switch off the spa heater if the temperature is lower than 42.8°F(6ºC).

110-120V AC,

60Hz, Single Phase 12A at 20ºC

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6.5A

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11.3A at 20ºC

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0.7A

MAINTENANCE

CAUTION: You must ensure the pump is unplugged before beginning spa maintenance to avoid the risk of injury or death.
Adding Air: Your spa will require additional air to be added from time to time. Changes in temperature from day to night will change the pressure in the spa and may cause a certain amount of deflation. Please follow the assembly instructions and inflate to the accurate pressure needed. When you need to use the pump for inflation, please block the hoses to prevent water from escaping, then disconnect the pump, and screw on the cap (P00217) to avoid water coming out from the air pipe.

Cover Maintenance
The cover shall be cleaned inside and out periodically using a suitable solution that includes adequate disinfection (e.g. 10 mg/l of Free Chlorine).

Filter Cartridge Maintenance
To ensure your spa water stays clean, check and clean your filter cartridges every day follow the steps below.
NOTE: We recommend changing your filter cartridges every week or, if the filter cartridges remain soiled and discolored, they should be replaced.

Water Maintenance
Many pollutants in the water settle on surfaces below the water line. These pollutants can cause bacterial, algal, or fungal growth. It is recommended that spas are cleaned as regularly as necessary. After a time, tenacious stains or biofilms may develop on the accessible surfaces below the water line, or high concentrations of salts or unwanted reaction by-products may also occur. Depending on the hygienic condition, cleanliness, visibility, odor, debris, and stains, it is recommended to change the water completely and clean/disinfect the spa. When emptying the spa, the regulations and the instructions for draining the water shall be observed. Keeping your spa water clean and chemically balanced is necessary. Simply cleaning the filter cartridge is not enough for proper maintenance, we recommend you use pool chemicals to maintain water chemistry and chlorine or bromine tablets (do not use granules) with the chemical dispenser. Water quality will be directly related to the frequency of use, number of users, and overall maintenance of the spa.

The water should be changed every 3 days if there is no chemical treatment being performed with the water. It is highly recommended to use tap water for spa filling to minimize the influence of unwanted content, such as minerals. Barefoot areas and relaxing areas shall be cleaned as well. No cleaning water may flow into the spa or spa water cycle. The dirt and cleaning agents shall be rinsed carefully to drain in the spa surround.
Note: We recommend you take a shower before using your SaluSpa, as cosmetic products, lotions, and other residues on the skin can quickly degrade water quality. To use the chemical dispenser, please follow the below instruction.

Using chemical tablets (not included)
Important: Don’t use granulate tablets or throw the tablet directly in the water, the chemical will deposit on the bottom and damage the material and discolor the PVC.

Using chemical liquid (not included)
Important: Add chemical liquid in small doses and in the center of the pool avoid direct contact of the chemical with the spa surface, direct contact of the chemical with spa material will damage the material
and discolored the surface.

NOTE: Remove the chemical dispenser from the spa when the spa is in use.
IMPORTANT: After performing chemical maintenance and before using the spa, use a test kit (not included) to test the water chemistry. We recommend maintaining your water as below table.

NOTE: Damage resulting from chemical imbalance is not covered by the warranty. Pool chemicals are potentially toxic and should be handled with care. There are serious health risks from chemical vapors and the incorrect labeling and storage of chemical containers. Please consult your local pool supply retailer for more information about chemical maintenance. Pay close attention to the chemical manufacturer’s instructions. spa damage resulting from misuse of chemicals and mismanagement of spa water is not covered by the warranty.
Important : Over usage of chemicals will discolor the printing and all points of the spa material, in the worse case damage the structure of the spa liner.

DISASSEMBLY AND STORAGE

DRAINING THE SPA
Make sure the spa and pump are completely dry. This is essential to extend the life of the spa. We recommend using the pump to blow dry the spa, pump, and pipes. Remove the filter sets and discard the used filter cartridges. Re- attach the two stopper caps onto the spa’s inlet and outlet valves. It is recommended you store the spa in its original package in a warm [above 59°F(15°C)] and dry place.

CLEANING THE SPA
Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls. Use soap and water to clean the walls and rinse thoroughly. NOTE: DO NOT use hard brushes or abrasive cleaners.

DEFLATION
Your spa is equipped with a deflation function to remove all the air from inside the chamber to make it easier to pack and store.

REPAIR For PVC part.
If the spa is torn or punctured, use the provided underwater adhesive repair patch.

1. Clean area to be repaired.
2. Carefully peel the patch.
3. Press the patch over the area to be repaired.
4. Wait 30 seconds before inflation.

For Tritech PVC material.
If the spa is torn or punctured, use the provided PVC repair patch and glue (not included) following these steps:

1. Clean and dry area to be repaired.
2. Cut the provided PVC patch to the appropriate size.
3. Use glue (not included) to coat one side of the newly cut patch. Make sure the glue is evenly distributed.
4. Wait for 30 seconds and then place the cut patch with glue over the damaged area.
5. Smooth out any bubbles of air that may be trapped underneath, and press firmly for two minutes.
6. The product is once again ready for use. Repeat this process should further leaks occur.
7. Wait 30 minutes before inflation.

TROUBLESHOOTING

Bestway strives to provide the most trouble-free spas on the market. If you experience any problems whatsoever, do not hesitate to contact Bestway or your authorized dealer. Here are some helpful tips to help you to diagnose and rectify some common sources of trouble.

Pump does not operate

|

– Power failure

– GFCI broken

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– Check power source

– For assistance, please visit the support section on our website, www.bestwaycorp.com.

Pump does not heat properly

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– Temperature set too low

– Dirty Filter Cartridge

– The thermal cut-out cut off

– Spa is not covered

– Heating element failed

|

– Set to a higher temperature refer to section pump operation

– Clean/replace the filter cartridge refer to section filter cartridge cleaning and replacement

– Unplug the pump, and put the plug in a dry, cool place. Only

restart the pump when the water temperature reaches 95°F(35°C) or lower

– Attach the cover.

– For assistance, please visit the support section on our website, www.bestwaycorp.com.

Massage System does not work

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– Air Pump is overheating

– The massage system stops automatically

– Air pump is broken

|

– Unplug the pump and wait two hours until the pump has cooled. Insert the plug and press the massage system button

– Press the massage system button to reactivate

– For assistance, please visit the support section on our website, www.bestwaycorp.com.

Pump adapters are not level with the spa adapters

|

– One characteristic of PVC is that it changes shape, which is normal

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– Elevate the pump with wood or another type of insulated material to bring the pump’s adapters level with the spa’s adapters

Spa pool leakage

|

– Spa is torn or punctured

– Air valve is loose

|

– Use provided repair patch

– Using soapy water, cover the air-valve to check if air is leaking, if so, use the provided wrench to fasten the air-valve following these steps:

1. Deflate the spa.

2. With one hand, hold the backside of the air valve from the inner side of the spa wall and turn the wrench clockwise.

Water is not clean

|

– Insufficient filtering time

– Dirty Filter Cartridge

– Improper water maintenance

|

– Increase filtration time

– Clean/replace the Filter Cartridge (refer to Filter Cartridge Cleaning and Replacement section)

– Refer to the chemical manufacturer’s instructions

The control panel not working

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The control panel has an auto-lock, which is activated after 5 minutes of inactivity. The LED display has one icon :  If the lock icon is highlighted, the control panel is locked.

– The control panel is not activated.

|

– To unlock the control panel, press the button for 3 seconds. If the control panel will not unlock, restart the pump unplug, and plug in the pump.

– Press the on/off button for 2 seconds. If the problem persists,

for assistance, please visit the support section on our website, www.bestwaycorp.com.

GFCI test failed

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There is a defect in your spa

|

For assistance, please visit the support section on our website, www.bestwaycorp.com.

What kind of chemicals should be used for water maintenance?

|

Please consult your local chemical supplier for information about chemical maintenance. Pay close attention to the chemical manufacturer’s instructions.

Water leaks from the adapters between the pump and the spa| – Seals are missing inside the pump adapters

– Seals are not in the correct position

– Seals are damaged

– Adapters are not tightened correctly

| – Insert the stopper caps on the spa ports to prevent the water from escaping and disconnect the pump. Check if the seals are in place.

– If the seals are not in the correct position, open the gears, and place the seals in the correct position.

– If the seals are damaged, they must be replaced. For assistance, please visit the support section on our website， www.bestwaycorp.com.

– If the seals are in the correct position, the adapters are not tightened correctly. Connect the pump to the spa, hand-tighten the adapters, and remove the stopper caps from the spa ports. If there is leakage, tighten

the adapter until there is no leakage.

ERROR CODES

The water flow sensors work without pressing the filter or heat button.

|

1. The water flow sensor flags didn’t fall back into the correct position.

2. The water flow sensors are broken.

|

1. Unplug the plug, strike the side of the pump but not violently, and plug it back in.

2. For assistance, please visit the support section on our website, www.bestwaycorp.com.

After starting or during the functions of filtering or/and heating, the water flow sensors do not detect water flow.

|

1. You forgot to remove the 2 stopper caps from inside the pool.

2. Filter cartridges are dirty.

3. Activate the filter or heat system and put your hand in front of the outlet pipe inside the pool to check if you can feel the water flowing out.

a. If no water flows out the water pump is broken.

b. Water flows out but the alarm  oppears, then the water flow sensors are broken.

4. Filter blockage

5. Bent pipes or poor water flow through the plastic pipes of the liner

6. Debris screens are blocked: debris screens can become blocked by hard water due to calcium build-up.

7. Perished washers

The washers within the spa couplings may have become perished or worn.

|

1. Remove the 2 stopper caps before heating, refer to the Assembly section in the User’s Manual.

2. Remove the filter set from inside the pool and push the filter or heat button. If no alarm appears, clean or change the filter cartridges and install the filter set inside the pool.

3. For assistance, please visit the support section on our website, www.bestwaycorp.com.

4. Clean the filter and check for damage. Replace or reinstall as necessary. For assistance, please visit the support section on our website, www.bestwaycorp.com.

5. Please check through the spa connection to see if the pipes are bending. For assistance, please visit the support section on our website, www.bestwaycorp.com.

6. Empty the spa and place a garden hose inside the pipes to wash the debris. To be sure all debris is removed, perform the operation from the outside and inside of the spa.

Use a toothbrush to remove any stubborn debris.

For assistance, please visit the support section on our website, www.bestwaycorp.com.

7. Check the washers inside the coupling for damage. Unscrew the couplings and remove the washer for further inspection.

For assistance, please visit the support section on our website, www.bestwaycorp.com.

The pump’s thermometer reads the water temperature below 40°F(4°C).

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1. The water temperature is lower than 40°F(4°C).

2. If the water temperature is higher than 44.6°F(7°C), the pump’s thermometer is broken.

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1. The spa is not designed to operate with water temperatures lower than 40°F(4ºC). Unplug the pump and only re-start the pump when the water temperature reaches 43°F(6°C).

2. For assistance, please visit the support section on our website, www.bestwaycorp.com.

The pump’s thermometer reads the water temperature over 119°F(48°C).

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1. The water temperature is over 119°F(48°C).

2. The ambient temperature is higher than 104°F(40°C) or the spa is exposed to direct sunlight for an extended period of time.

3. If the water temperature is lower than 113°F(45°C), the pump’s thermometer is broken.

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1. The spa is not designed to operate with water temperatures greater than 104°F(40°C). Unplug the pump and only re-start the pump when the water temperature reaches 100°F(38°C) or lower.

2. Disconnect the plug, detach the pump and drain the spa. After 15 minutes, reattach the pump, reconnect the plug and restart the heating function. If the alarm appears again, consider moving the spa to another location without direct sunlight.

3. For assistance, please visit the support section on our website, www.bestwaycorp.com.

The pump’s thermometer connections have issues.

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1. The pump’s thermometer connectors don’t work properly.

2. The pump’s thermometer is broken.

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For assistance, please visit the support section on our website, www.bestwaycorp.com.

The thermal cut-out cut off.|

1. The ambient temperature is over 122°F(50°C) or the pump is directly under the sunshine.

2. The thermal cut-out is broken.

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1. Unplug the pump, and put the pump in a dry, cool place. Only re-start the pump when the water temperature reaches 93.2°F(34°C) or lower.

2. For assistance, please visit the support section on our website, www.bestwaycorp.com.

2021 Bestway Inflatables & Material Corp. All rights reserved/Trademarks used in some countries under license from Bestway Inflatables & Material Corp., Shanghai, China Manufactured, distributed, and represented in the European Union by/Bestway (Europe) S.r.l., Via Resistenza, 5, 20098 San Giuliano Milanese (Milano), ItalyDistributed in North America by Bestway (USA) Inc., 3411 E. Harbour Drive, Phoenix, Arizona 85034, United States of America Tel: +86 21 69135588 (For U.S. and Canada) Distributed in Latin America by/Bestway Central & South America Ltda, Salar Ascotan 1282, Parque Enea, Pudahuel, Santiago, Chile Distributed in Australia & New Zealand by Bestway Australia Pty Ltd, Unit 2/98-104 Carnarvon St Silverwater, NSW 2128, Australia Tel: Australia: (+61) 29 0371 388; New Zealand: 0800 142 101 Distributed in the United Kingdom by Bestway Corp UK Ltd. 8 Wentworth Road, Heathfield Industrial Estate, Newton Abbot, Devon, TQ12 6TL Exported by Bestway (Hong Kong) International Ltd./Bestway Enterprise Company Limited Suite 713, 7/Floor, East Wing, Tsim Sha Tsui Centre, 66 Mody Road, Kowloon, Hong Kong www.bestwaycorp.com

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