Govee H614E LED Strip Lights User Manual

June 12, 2024
Govee

Govee H614E LED Strip Lights User Manual
LED Strip Lights

Introduction

Thanks for choosing  the Govee RGB LED strip lights. This product is equipped with 30m RGB strip light and supports app, voice Alexa/Google Assestant control.

What You Get

  • LED strip light 2
  • Adapter 1
  • User Manual 1
  • Service Card 1

At a Glance

Instruction

Installing Your Device

Before You Instal

  1. Unpack the box and check all items listed in the packing list.
  2. Power on the strip lights and check whether they lights up.

Installing Steps

  1. Wipe the surface to make sure it’s clean and dry.

  2. Peel off the protective film on the tape, stick the strip on and press over it firmly.
    Installation

  3. Reinforce via clips around corners.

  4. Peel off the protective film on the control box and stick it on.

  5. Power on the strip lights and start using.

Pairing Your Device with the Govee Home App

What You Need

  • A Wi-Fi router supporting the 2.4GHz and 802.11 b/g/n bands. 5GHz is not supported.
  • A smartphone or tablet running iOS or Android.

Pairing Instructions

  1. Download the Govee Home app from the App Store (iOS devices) or Google Play (Android devices).
  2. Turn on Bluetooth on your smartphone.
  3. Open the app, tap the “+” icon in the top right corner and search for “H614E”.
  4. Tap the device icon and follow the on-screen instructions to complete pairing.

Controlling the Device with Your Voice

  1. Open the Govee Home app, then tap the device icon to enter details page.
  2. Tap the settings icon in the top right corner.
  3. Select Using Guidance and the onscreen instructions to control the device using your voice.

Specifications

Length 30(15m-2Rolls)/100ft(50ft-2Rolls)
Light Color RGB
Water Resistance NO
Control Method App, Control Box, Voice Control
Power Supply Adapter 12V

Troubleshooting

  1. The adhesive tape is not strong enough
    • Make sure the installation surface is clean and dry.
    • Firmly press over the strip after sticking.
    • Reinforce the installation via more clips and tape.
  2. Cannot connect to Bluetooth.
    • Do not skip Bluetooth connection in the app.
    • Ensure Bluetooth on your smartphone has been turned on.
    • Your smartphone may be incompatible with the Govee Home app. Try using a different smartphone then reconnect.
    • Power the strip lights and your smartphone Bluetooth off then on, then try again.
    • Ensure that your smartphone is within 1m/3.28ft of the strip lights when connecting.
    • Clear any obstructions that are between the strip lights and your smartphone.
  3. The strip lights do not display the full selected color/Some LED beads do not light up.
    • Please contact the Govee support team for rapid product replacement.
  4. Cannot sync the strip lights to the beat of my music.
    • Move the control box closer to the music source.
    • Clean the mic on the control box then try again.
  5. Cannot connect to Wi-Fi
    • Do not skip the Wi-Fi connecting steps in the app. 5GHz network is not supported. Please set the router to 2.4GHz and then reset it.
    • Connect your phone to Wi-Fi and check whether the network works well.
    • Make sure you have entered the correct Wi-Fi name and password.
    • Change your Wi-Fi password to a brief one. 8 numbers and letters are suggested.
    • Connect your smartphone hotspot to the strip lights and check whether the router works with the strip lights
  6. Cannot connect to Alexa.
    • Unplug every connective part of the strip lights then firmly reconnect them.
    • Reset your smartphone Wi-Fi.
    • Unplug the adapter port then replug it.

FCC and ISED Canada Statement

This device complies with Part 15 of the FCC Rules and Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions:

  1. This device may not cause harmful interference, and
  2. This device must accept any interference received, including interference that may cause undesired operation.

Warning: Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.

NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules

These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  1. Reorient or relocate the receiving antenna.
  2. Increase the separation between the equipment and receiver.
  3. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  4. Consult the dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-005. Cet appareil numérique de la classe B est conforme à la norme NMB-005 du Canada.

FCC and IC Radiation Exposure Statement

This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator & your body.

This device uses a non-replaceable light source. When the light source reaches the end of its life cycle, this device should be replaced. Not intended for illumination. Only used for creating ambiance.

  1. Do not connect the rope light to the supply while it is in the packing or wound onto a reel;
  2. Do not use the rope light when covered or recessed into a surface;
  3. Do not open or cut the rope light

Responsible party :
Name : GOVEE MOMENTS(US) TRADING LIMITED
Address: 13013 WESTERN AVE STE 5 BLUE ISLAND IL 60406-2448
Email: support@govee.com
Contact information: https://www.govee.com/support

 FOR INDOOR USE ONLY
POUR UNE UTILISATION EN INTÉRIEUR UNIQUEMENT

Caution
RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

ATTENTION :
RISQUE D’EXPLOSION SI LA BATTERIE EST REMPLACÉE PAR UN TYPE INCORRECT. ÉLIMINER LES BATTERIES USÉES CONFORMÉMENT AUX

Customer Service

Warranty: 12-Month Limited Warranty
Support: Lifetime Technical Support
Email: support@govee.com
Official Website: www.govee.com

 @Govee.com
 @govee_official.com
 @govee.official
@Goveeofficial.com
 @Govee.smarthome

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Shenzhen Intellirocks Tech. Co., Ltd. is under license.

Govee is a trademark of Shenzhen Intellirocks Tech Co., Ltd.
Copyright ©2021 Shenzhen Intellirocks Tech Co., Ltd. All Rights Reserved.

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References

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