WhisperPower 40200275 Digital Diesel Control User Guide

: June 12, 2024
: WhisperPower

Table of Contents

WhisperPower 40200275 Digital Diesel Control
Product Information
Product Usage Instructions
INTRODUCTION
BASIC OPERATION
SETTING CLOCK AND LANGUAGE
RESET OF MAINTENANCE TIME
WARNING AND FAILURE CODES
MENU STRUCTURE
DEFAULT SETTINGS FOR DDC PANEL
References
Read User Manual Online (PDF format)
Download This Manual (PDF format)

WhisperPower 40200275 Digital Diesel Control

Product Information

The Digital Diesel Control is a remote control panel designed for use with WhisperPower generator sets. It provides users with the ability to control and monitor the generator’s operation. The panel features a load bar, red LED indicator, LCD display, and
buttons for starting, stopping, selecting, and setting various functions. It also includes a clock and language setting, as well as maintenance time reset and warning/failure code information.

Product Usage Instructions

Basic Operation

To start the Whisper generator, press the Start button shortly.
To stop the generator at any time, press the Stop button shortly.
The Load bar displays the approximate load connected to the generator in proportion to the maximum available power. Each LED on the Load bar represents 20% of the available power.
If the red LED blinks, it indicates that the generator is in overload. Reduce the connected load to prevent automatic shutdown after a few seconds.
The LCD display shows the current status and user-specific information of the generator. Two blinking stars (x) indicate activation of the autostart function or interval mode.
Press the Select button shortly to scroll through the monitor menu when the generator is running. When the generator is not running, press the Select button to scroll through the stand-by menu and historical data menu. Hold the Select button for approximately 3 seconds to enter the Select menu where advanced submenus can be accessed. Use the Set button to change advanced setpoints. Press the Stop button to exit submenus.
*Note: Access to these menus is only allowed when the generator is not running and access has been enabled in the set-up menu.

Setting Clock and Language

To set the clock, follow these steps:

Press the Select button shortly to enter the stand-by menu.
Scroll through the menu using the Select button until the clock option is displayed.
Press the Set button to enter the clock setting mode.
Use the Set button to adjust the hour, minutes, and other clock settings.
Press the Stop button to save the changes and exit the clock setting mode.

To set the language, follow these steps:

Press the Select button shortly to enter the stand-by menu.
Scroll through the menu using the Select button until the language option is displayed.
Press the Set button to enter the language setting mode.
Use the Set button to select the desired language.
Press the Stop button to save the changes and exit the language setting mode.

Reset of Maintenance Time

To reset the maintenance time after service, follow these steps:

Press the Select button shortly to enter the stand-by menu.
Scroll through the menu using the Select button until the maintenance time option is displayed.
Press the Set button to enter the maintenance time reset mode.
Follow the instructions on the LCD display to reset the maintenance time.
Press the Stop button to save the changes and exit the maintenance time reset mode.

Warning and Failure Codes

The user manual provides a list of warning and failure codes that may be displayed on the LCD display. Refer to the manual for detailed information on each code and the recommended actions to take.

Remote control panel for WhisperPower generator sets

INTRODUCTION

This quick reference guide provides a brief description of the following operating instructions: basic operation, setting clock and language and reset of maintenance time after service.
In addition an overview of warning and failure codes is given.
However; please review the entire operating manual for a description several extended features.

BASIC OPERATION

The Digital Diesel Control is the remote control panel of your WhisperPower generator. Refer to the user’s manual for the references between brackets.

WhisperPower 40200275 Digital Diesel Control-fig1

** These menus are only accessible when the Whisper generator is not running and the access to these menus is allowed at the set-up menu (see chapter 2.6).

SETTING CLOCK AND LANGUAGE

Example:

to set the clock to Tuesday 18.13
to set the language to ESPANOL

NOTE: For each step below you need to finish within 40 seconds; otherwise the Digital Diesel Control returns to the stand-by menu again. NOTE: displayed values may differ.

WhisperPower 40200275 Digital Diesel Control-fig2

See chapter 11 for additional information about the Display menu.

- If an arrow is displayed in the right part of the display, the direction of this arrow can be changed by holding Select pressed for 3 seconds. If the arrow is pointing downwards () the displayed value can be decreased by pressing Set shortly. If the arrow is pointing upwards () the value can be increased.
** If “SELECT MENU” cannot be displayed, access to the Select menu is restricted by the installer; see chapter 2.6.

RESET OF MAINTENANCE TIME

The Digital Diesel Control is equipped with an hour counter to indicate the time before maintenance. It will help you to schedule maintenance.

Maintenance time interval

First maintenance: After 50 hrs
Next maintenance: Every 150 hrs

IMPORTANT: The maintenance time interval is not only determined by the number of running hours, but also by factors like environmental conditions, average runtime, connected load, etcetera. The Digital Diesel Control does not take account of these factors. Refer to the user’s manual of your WhisperPower generator for additional information about service maintenance to the generator set. Refer to chapter 8.8 if you want to change the setting of the maintenance time interval.
Proceed as follows to reset the counter of the maintenance time after the generator set has been serviced.

If “SELECT MENU” cannot be displayed, access to the Select menu is restricted by the installer; see chapter 2.6

WARNING AND FAILURE CODES

The tables below explain the warning codes and failure codes. Refer to the trouble shooting chapter at the user’s manual of the generator set. Consult an installer, if you cannot solve the problem by means of this user’s manual.
A warning code is displayed when one of the settings of the energy menu (chapter 7) is out of range.
If WARNING is shown on the display, the generator keeps running, but adequate measures should be taken, otherwise the generator will stop running.

Warning code Problem

NO WARNING None (no warning was detected)
ALTERNATOR No battery charging voltage.
LOW START BAT. Voltage of the start battery (BAT1) is below setting (chapter 7.11)
NO BAT2 No second battery detected or voltage is below 5V while nominal voltage is set at 12V or 24V (chapter 7.12; check connections/ fuses/ polarity of the second battery)
LOW BAT2 Voltage of the second battery (BAT2) is below setting (chapter 7.13).
FREQUENCY Output frequency of the generator is below setting (chapter 7.10)
AC-1 VOLTAGE Generator AC output voltage (phase 1, 2 or 3) is too low (see chapter 7.6 for setting of threshold value) or too
AC-2 VOLTAGE high (chapter 7.7 and 7.8)
AC-3 VOLTAGE
HIGH CURRENT 1 Output current of the generator is above setting (phase 1, 2 or 3) (see chapter 7.9)
HIGH CURRENT 2
HIGH CURRENT 3
COMMUNICATION Communication error between the panel and the generator set. Check the cable connection between the panel and the control unit.
CHARGER TEMP Temperature of charger too high (sc-3 models)

A failure code is displayed when a hardware failure at the generator set is detected.
If FAILURE is shown on the display, the generator will stop immediately

Failure code Problem

NO FAILURE None (no failure was detected)
COMMUNICATION Communication error between the panel and the generator
LOW START BAT. Starter battery voltage (BAT1) too low
ALTERNATOR No battery charging voltage.
EXHAUST TEMP Exhaust temperature is too high (marine generators only)
AC-ALTERN. TEMP AC-alternator temperature is too high (generators for mobile applications only)
WATER TEMP Coolant temperature is too high.
OIL PRESSURE Oil pressure failure
AC-1 VOLTAGE Generator AC output voltage is out of range (phase 1, 2 or 3)
AC-2 VOLTAGE ( <100V or > 125V / <205V or >253V, depending on the nominal output voltage)
AC-3 VOLTAGE
HIGH CURRENT Generator is in overload
FREQUENCY Output frequency of the generator is <45Hz or >55Hz (50Hz models) or <55Hz or >65Hz (60Hz models)