CISCO 6841 Mulitplatform SIP Phone User Guide
- June 12, 2024
- Cisco
Table of Contents
CISCO 6841 Mulitplatform SIP Phone
The Cisco IP Phone 6841 and 6851 are multiplatform phones that offer a range of features for effective communication. This quick start guide provides instructions on how to use the phone and its various functions.
Product Information:
- Incoming call or voicemail indicator: Indicates incoming calls or voicemail messages.
- Line and feature buttons: Used to view calls, access features, and perform tasks.
- Softkeys: Context-sensitive buttons for various functions.
- Navigation: Navigation keys to navigate through menus and options.
- Hold, Transfer, and Conference: Buttons for placing calls on hold, transferring calls, and initiating conference calls.
- Speakerphone, Headset, and Mute: Buttons to activate speakerphone, headset, and mute functions.
- Voicemail, Applications, and Directory: Buttons to access voicemail, applications, and directory.
- Volume: Button to adjust the volume of the handset, headset, or speakerphone.
Product Usage Instructions:
Line and Feature Buttons
Use the line and feature buttons to view calls on a line, access features such
as Speed Dial, and to perform tasks such as resuming a held call.
Buttons illuminate to indicate status:
- Green, steady: Line is idle
- Red, steady: Line in use
- Red, flashing: Incoming or held call
- Amber, steady: Line is unregistered
Place a Call:
- Enter the number using the keypad.
- Pick up the handset.
Answer a Call:
Press the flashing red line button.
Put a Call on Hold:
- Press the Hold button.
- To resume a call from hold, press the Hold button again.
View Your Recent Calls:
- Press the Applications button.
- Scroll and select Recents.
- Select a line to view the recent calls.
Transfer a Call to Another Person:
- From a call that is not on hold, press the Transfer button.
- Enter the other person’s phone number.
- Press the Transfer button again (before or after the party answers).
Add Another Person to a Call:
- From an active call, press the Conference button.
- Enter the number you want to join and press Dial.
- Once the call is connected, press the Conference button again.
Place a Call with a Headset
- Plug in a headset.
- Enter a number using the keypad.
- Press Headset
Place a Call with the Speakerphone
- Enter a number using the keypad.
- Press Speakerphone
Mute Your Audio
- Press Mute .
- Press Mute again to turn mute off.
Listen to Voice Messages
Press Messages and follow the voice prompts. To check messages for a specific
line, press the line button first.
Forward All Calls
- Select a line and press Forward.
- Dial the number that you want to forward to, or press Voicemail.
- When you return, press Clr fwd.
Adjust the Volume in a Call
Press Volume up or down to adjust the handset, headset, or speakerphone volume
when the phone is in use.
Adjust the Ringtone Volume
Press Volume up or down to adjust the ringer volume when the phone is not in
use.
Change Ringtone
- Press Applications .
- Select User preferences > Audio preferences > Ext (n) – Ring tone, where n= extension number.
- Scroll through the list of ringtones and press Play to hear a sample.
- Press Select and Set to save a selection.
- Press Back to exit.
Adjust the Screen Contrast
- Press Applications .
- Select User preferences > Screen preferences > Contrast level.
- Use the keypad to change the contrast number .
- Press Set.
Adjust the Screen Backlight
- Press Applications.
- Select User preferences > Screen preferences > Backlight timer.
- Press Select to scroll through the options.
- Press Set to save a selection
- Press Back to exit.
User Guide
View the full User Guide at https://www.cisco.com/c/en/us/support/collaborationendpoints/ip-phone-6800 -series-multiplatform-firmware/products-user-guide- list.html
For more detailed instructions and information on additional features, please refer to the full User Guide. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R).