FlashLabel A318BT Label Printer User Manual

June 12, 2024
FlashLabel

FlashLabel A318BT Label Printer

Product Information

The A318/A318BT Label Printer is a thermal label printer that uses thermal label media without the need for ink, toner, or ribbon. It is designed for printing various labels, including logistics labels, pricing labels, barcodes, QR codes, shipping labels, and badges. The printer offers commercial solutions for batch label printing.

The printer comes with a packing list that includes a Label Printer, Power Cable and Adapter, 10 Free Fanfold Labels, User Guide, Service Card, and USB Printer Cable. The printer features a Status Light, Feeder Button, Power Port, USB Port, Cover Label Outlet, Rubber Roller, Push Button Thermal Printer Head (TPH), and Label Guide.

It is important to note that the thermal printer head (TPH) may become very hot during printing, so it should not be touched or handled immediately after printing.

Product Usage Instructions

Printer Connection

  1. Ensure that the power is OFF by pressing down the power button.
  2. Connect the USB cable to the printer. For Windows users, it is recommended to connect the USB cable to the same USB port on your computer to avoid duplicate printer instances in the system.
  3. Make sure the power adapter is tightly connected. Then, connect the power cable to the printer’s power port and the electrical socket.
  4. Turn the power ON by pressing down the power button. The status light will start flashing.
  5. Note: Always turn off the switch before plugging or unplugging the power cable to avoid sparks.

Label Loading and Calibration

The A318/A318BT printer needs to learn the properties of the labels before its first use. To initiate Automatic Label Loading and run Intelligent Label Calibration, follow these steps:

  1. Ensure that the printer is powered ON.
  2. Open the printer cover to access the label loading area.
  3. Insert the labels into the printer’s label guide, making sure they are properly aligned.
  4. Close the printer cover.
  5. The printer will automatically load the labels and perform calibration.
  6. Once the calibration is complete, the printer is ready for use.

Refer to the user manual for detailed instructions on Windows Setup, Mac Setup, Chromebook Setup, Smartphone APP Setup, User Tips, LED Status, Feeder Button Instructions, Safety Notices,Maintenance, Specifications, Disposal, and Contact Information.

Thank you for choosing our printer. please read this manual carefully and keep it for future reference.

Thank you for choosing our printer.
please read this manual carefully and keep it for future reference.

QUICK SETUP GUIDE

Congratulations on your purchase of our Printer. We are your loyal business partner offering commercial solutions to batch labels printing.
Please take a moment to read this user guide as incorrect operation may result in unsatisfactory print quality, reduced user experience,
or even damage to your printer or injury.
A318/A318BT is a thermal label printer which uses thermal label media without ink, toner and ribbon. It can print various labels for logistics,pricing, barcodes, QR codes, shipping label, badges, etc.

Original instructions for Thermal Label Printer,please read all manual instructions carefully before operating. We reserve clear interpretation of our user manual. The appearance of the product shall be subject to the product you received. Please forgive us that we won’t inform you again if there is any technology or software updates on our product.

PACKING LIST

  • 1x Label Printer
  • 1x Power Cable and Adapter
  • 10x Free Fanfold Labels
  • 1x User Guide
  • 1x USB Printer Cable
  • 1x Service Card

FlashLabel-A318BT-Label-Printer-2

Thermal printer head (TPH) may be very hot.Please do not touch the printer head or parts around it after printing.

PRINTER CONNECTION

  1. Ensure the power is OFF(Press down“O”means Power OFF)

  2. Connect the USB cable.
    ( Special Note: For Windows users, please connect the same USB port on your computer to aviod producing unwanted duplicates of printer in your system).
    Tips: For Mac users, you can purchase the USB-C to USB adapter from our store at a discounted price.

  3. Make sure the power adapter is tightly connected, then connect the power cable to the printer’s power port and the electrical sockets.

  4. Turn the power ON (Press down “-” means Power ON),now you will see the light flashing!
    Must turn off the switch before you plugging the power cable into power port each time or it may cause sparks!

LABEL LOADING AND CALIBRATION

A318/A318BT is capable of working with labels in various sizes, and it needs to learn your label properties before its first use.
To initiate Automatic Label Loading and run Intelligent Label Calibration, please follow these steps:

  1. Power On
    Turn on the power and wait for about 5 seconds until the printer is initialized.

  2. Automatic Label Loading
    Insert the label from the backside of the printer, the printer will load the label and move back and forth, then stop with the green light on. Not a single label will be wasted during this procedure.FlashLabel-A318BT-Label-
Printer-7
    It’s suggested to adjust the label guide to match the width of the label if necessary before the label is pushed in.FlashLabel-A318BT-Label-
Printer-8

  3. Intelligent Label Calibration
    Press and hold the feeder button for about 3 seconds until you hear one beep then release, the label will move back and forth several times to calibration the label size, then you can start printing.
    Since the printer needs to measure the length of the thermal paper, a stack of labels with at least 3 sheets is required to complete the process.

WINDOWS SETUP VIA USB

  1. Before installation, ensure the printer is turned on, and USB cable is connected to your computer.

  2. Scan QR Code or visit https://help.flashlabel.com to download driver and watch installation video.
    Scan QR Code to download windows driver

  3. Follow these steps to finish driver installation on Windows:

  4. Open the “LabelPrinter-Windows-Driver-Latest.exe” file with a double-click to start the installation process.
    If the file is named “LabelPrinter-Windows-Driver-Latest.zip”, you need to decompress it to the .exe file.

  5. Click “Install” follow the onscreen instructions.FlashLabel-A318BT-Label-Printer-11

  6. Click “Next” and “Finish” to complete the driver installation.

Printer preference setting

Take Windows 11 as an example:

  1. Go to “Settings”-> “Bluetooth & Devices”-> “Printers & Scanners”, find and click the printer “A318 Label”-> “Printing preferences”FlashLabel-A318BT-Label-Printer-13 FlashLabel-A318BT-Label-Printer-14
  2. Click “Page Setup” sheet, you can change the paper size, print speed, print density and rotate.
  3. Click “Halftone” sheet, you can change the image dithering algorithm to make your image or “COD” letters print clearly.FlashLabel-A318BT-Label-Printer-16

MAC SETUP VIA USB

macOS Setup Via USB

  1. Before installation, ensure the printer is turned on, and USB cable is connected to your computer.

  2. Scan QR Code or visit https://help.flashlabel.com to download driver and watch installation video.
    Scan QR Code to download macOS driver

  3. Follow these steps to finish driver installation on macOS:

  4. Double-click the file “LabelPrinter-Mac-Driver-Latest.pkg”.

  5. Click “Continue” and follow the onscreen instructions to finish.FlashLabel-A318BT-Label-Printer-18

  6. Open”System Preferences”,and click”Printers & Scanners”.FlashLabel-A318BT-Label-Printer-19

  7. .Power on the printer, you can see “A318 Label” or “A318BT Label” in the list, now you can print labels.FlashLabel-A318BT-Label-Printer-20

Printer preference setting

  1. Open a PDF file with Preview-> Click “File”-> “Print”->Select the printer “A318 Label”.FlashLabel-A318BT-Label-Printer-21

  2. Click “Paper Size”-> Choose the corresponding paper size according to the loaded label size.If the size you need is not listed, click”Manage Custom Sizes”, input the width and height, then click ‘OK’.
    (Please press button to calibrate before printing if you change loaded labels to another size. )FlashLabel-A318BT-Label-Printer-22

  3. Click “Preview”->”Printer Features”, then you can change the settings of printer, e.g Speed, Darkness, Rotate.FlashLabel-A318BT-Label-Printer-23

  4. After changing settings, you need to click “Sava Current Settings as Preset…” to save.FlashLabel-A318BT-Label-Printer-24

  5. Click “Print” to start printing.

CHROMEBOOK SETUP VIA USB

  1. Before installation, ensure the printer is turned on, and USB cable is connected to your computer.

  2. Scan QR Code or visit https://help.flashlabel.com to download driver and watch installation video.
    Scan QR Code to watch ChromeBook driver installation video

  3. Follow these steps to finish driver installation on Chrome OS:FlashLabel-A318BT-Label-Printer-25

  4. Search and add “Flashlabel” extension in the Chrome Web Store.

  5. Click the extension icon-> Choose “FlashLabel” ->Click “Add” -> Choose “A318”-> Click “Connect”.FlashLabel-A318BT-Label-Printer-26

  6. Open a PDF file with Chrome Browser-> Choose “FlashLabel” and your paper size-> Click “Print”.

FlashLabel-A318BT-Label-Printer-27

SMARTPHONE APP SETUP

Wireless function only works with A318BT

Scan this QR Code to see how to setup APP on iPhone or iPad

Scan this QR Code to see how to setup APP on Android

  1. Please search and download “FlashLabel” on App Store (iOS) or Google Play (Android).
    You can also scan QR Code below to download APP.FlashLabel-A318BT-Label-
Printer-28

  2. 0pen “FlashLabel” run the app and click the red printer symbol on the upper right to use device Wireless

  3. Connect Wireless to pair the printer.(Different printers have different device names to avoid connected wrong.)FlashLabel-A318BT-Label-Printer-31

  4. Load the file to print(PDF,Photo,Customize labels can be printed)

USER TIPS

  1. When you load the labels, the peeling-off side should face up. Or it would cause printing blank.

  2. Make sure there are no particles on the surface of labels to avoid damages to the TPH (Thermal Printer Head).

  3. For Windows users, please keep using the same USB Port on your computer to avoid producing unexpected duplicated copies of the printer on your computer.

  4. The label size of the A318/A318BT printer is default to 76mm x 130mm. Each time you change different label sizes,please run the Intelligent Label Calibration process before printing.

  5. In case labels keep coming out unexpectedly, just press the feeder button to pause the printer, and clear the printing job from your computer.

  6. If there are white spots on printed labels, it indicates that the printer head needs cleaning. Stop printing,and clean the TPH
    (Thermal Printer Head) after cooling to avoid burns.

  7. When the label is jammed accidentally, please open the cover and take out the jammed labels slowly and patiently. The printer will resume after cleaning.

LED STATUS

Light Status Description Solution
Green Normal Ready to print

Blue

|

Wireless connected

| Ready to print

using wireless(Applicable to A318BT only).

Flashing Red Fast (Every second)| This happens when the cover is not closed.|

Close the cover properly

Flashing Red Slowly (Every 2 seconds)

|

This happens due to paper shortage; Wrong pape size

|

Re-Load Labels; Run automatic label calibration

Flashing Red and Green(Every second)

|

This happens when the printer head is overheated.

|

Wait until it cools down, the printing job will resume itself

Light off & Buzzer rang

|

Low voltage

|

Switch to 24V adapter

Please kindly contact us if you have any issues. You can search for more FAQs on our website : https://help.flashlabel.com or send email to Help@FlashLabel.com

Scan QR Code to visit help.flashlabel.com

FEEDER BUTTON INSTRUCTIONS

  1. Press once: Feed a blank page / Pause / Resume
  2. When the printer is in ready status and there are no holding jobs, press the feeder button once, the printer will feed a blank page.
  3. When the printer is running, press once will pause the job, press once again will resume the job.(Although it is not recommended, if you want to urgently stop an unwanted printing task, you may turn off the power directly and don’ t forget to cancel the print task from the computer at the same time).
  4. Press and hold the feeder button for about 3 seconds until you hear one beep, printer will run the Intelligent Label calibartion process. This process is recommended each time you change the label sizes.
  5. Press and hold the feeder button for about 5 seconds until you hear two beeps.Printer will print a test page. If the test page looks good, it indicates that the printer head is working properly.
  6. Press and hold the feeder button for about 15 seconds until you hear five beeps. This will reset the printer to the factory setting. This process is harmless to the printer and can be used if you want the printer to recover from an unknown error.

FlashLabel-A318BT-Label-Printer-34

SAFETY NOTICES

  1. DO NOT touch the printer head after use.
  2. DO NOT disassemble or repair the unit by yourself.
  3. USE ONLY approved accessories.
  4. Keep the printer away from water, fire, or other objects that could destroy the components.
  5. Keep the printer away from children.
  6. DO NOT use the printer if you find any irregularities which could result in electrocution or fire.
  7. Please unplug the power when not in use for a long time.

MAINTENANCE

  1. Printer Head Cleaning Steps:(1) Please make sure that the printer is powered off and cooling down before cleaning;
  2. Push the Push Button on the left side to open the printer lid;
  3. Use the Printer Head Cleaning Wipes to gently apply onto the Thermal Printer Head(no water or other liquid should be applied).

SPECIFICATIONS

Model A318/A318BT
Printing Method Direct Thermal
Interfaces USB Cable, Bluetooth(optional)
Resolution 203dpi
Max Printing Speed 150mm/s
Power Adapter 24V/1.5A
N.weight 1.09lbs/0.48kg
G.weight 1.65lbs/0.75kg
TPH Printing Life 30km
Paper Width 40-80mm(+2mm)
Paper Thickness 0.06-0.25mm
Paper Height NO Limitations

Storage Environment

| Temperature: -20 to 80C Humidity:5-95%

(non condensing)

Operating Environment

| Temperature: -10 to 50C Humidity:10-90%

(non condensing)

Dimensions| L150W82H83mm

DISPOSAL

This product is subject to the provisions of European Directive 2012/19/ EC. The symbol showing a wheelie bin crossed through indicates that the product requires separate refuse collection in the European Union. This applies to the product and all accessories marked with this symbol. Products marked as such may not be discarded with normal domestic waste, but must be taken to a collection point for recycling electrical and electronic devices.

PAY ATTENTION TO

Pay attention to : This device complies with Part 15 of the FCC Rules.Operation is subject to the following two conditions:(1)This device may not cause harmful interference, and (2)this device must accept any interference received, including interference that may cause undesired operation.

CONTACT US

Enjoy your printing!

If you have any questions, issues or concerns about this product,please contact us for support.

Visit https://help.flashlabel.com to download driver and see installation
tutorial in multiple languages. Send E-mail to help@flashlabel.com for help!

Scan QR Code to visit help.flashlabel.com

Scan this QR Code using WhatsApp camera to add us

Website: Help.FlashLabel.com
Email: Help@FlashLabel.com
Manufacturer: Xiamen Print Future Technology Co., LTD. ADDRESS: Area C,Room502,No.17 kengping Road,GuanKou Town,Jimei District,Xiamen City,Fujian Province,China

FCC Warning Statement: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

FCC Radiation Exposure Statement
The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co‐located for operating in conjunction with any other antenna or transmitter.

References

Read User Manual Online (PDF format)

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Download This Manual (PDF format)

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