KitchenAid W11390952B Ice Maker User Guide
- June 12, 2024
- KitchenAid
Table of Contents
KitchenAid W11390952B Ice Maker
Product Information
This is a quick start guide for the Ice Maker. For detailed installation instructions, maintenance information, winter storage, and transportation tips, please refer to the Owner’s Manual that comes with your machine.
The Ice Maker has various features and indicators:
- On/Off Button: Press this button to start or stop ice production.
- Fast Ice: This feature allows you to produce a greater quantity of ice in a 24-hour period. Press the Fast Ice button to activate or deactivate this mode.
- Clean: It is recommended to clean the ice maker when the Cleaning Needed light is illuminated or after 9 months of use, or if ice production significantly decreases. Referto the Exterior Cleaning section of the Owner’s Manual for instructions on cleaning the ice maker system.
- Door Ajar Alarm: This feature sounds an alarm when the ice maker door is left open for 5 minutes. Close the door to turn off the alarm.
- Water Status Light: The water filter status lights indicate when it’s time to change or replace the water filter. The Order Filter light illuminates when it’s time to order a replacement filter, and the Replace Filter light illuminates when it’s time to replace the filter. Replacing the filter will automatically reset the filter status tracking feature.
Product Usage Instructions
To start ice production:
- Press the On/Off button.
To stop ice maker operation:
- Press the On/Off button again.
Notes:
- Pressing the On/Off button does not shut off power to the ice maker.
- Allow 24 hours for the first batch of ice to be produced. Discard the first two batches produced.
To activate Fast Ice mode:
- Press the Fast Ice button while the ice maker is on. The indicator light will illuminate.
To deactivate Fast Ice mode:
- Press the Fast Ice button again. The indicator light will turn off.
The Fast Ice mode is initially on when you turn on the productand will automatically turn off after 24 hours. To turn Fast Ice back on, press the Fast Ice button.
If you need to clean the ice maker:
- Refer to the Ice Maker System in the Exterior Cleaning section of the Owner’s Manual for instructions on cleaning.
If the Door Ajar Alarm sounds:
- Close the ice maker door to turn off the alarm. The feature will reset and reactivate if the door is left open again for 5 minutes.
To purchase a replacement water filter:
- See Accessories for information on how to purchase a replacement water filter.
To replace the water filter:
- Locate the water filter compartment on the right-hand side of the control housing. Refer to Step 3 in the Install Water Filter section for guidance.
- Turn the water filter counterclockwise (to the left) and pull it straight out of the compartment. Note that there may be some water in the filter and spilling may occur.
Remember to retain this guide for future use.
OPERATING INSTRUCTIONS
WARNING: To reduce the risk of fire, electric shock, or injury to
persons, read the IMPORTANT SAFETY INSTRUCTIONS, located in your appliance’s
Owner’s Manual, before operating this appliance.
Step 1. To start ice production, press On/Off.
Step 2. To stop ice maker operation, press On/Off.
NOTES:
- Pressing the On/Off button does not shut off power to the ice maker.
- Allow 24 hours to produce the first batch of ice. Discard the first two batches produced.
Control Panel Descriptions
FAST ICE
Select the Fast Ice feature when you have an upcoming need for a large amount
of ice and the ice bin is low or empty. Fast Ice mode will produce a greater
quantity of ice in a 24-hour period.
- Press Fast Ice while the ice maker is on. The indicator light will illuminate.
- Press Fast Ice again to turn off the Fast Ice feature. The indicator light will turn off.
- The Fast Ice mode will be on when you first turn on the product. It will turn off after 24 hours. To turn Fast Ice back on, press Fast Ice.
CLEAN
It is recommended that you clean the ice maker when the “Cleaning Needed”
light is illuminated or 9 months has elapsed, or ice production decreases
significantly. To clean your ice maker, see “Ice Maker System” in the
“Exterior Cleaning” section of the Owner’s Manual.
DOOR AJAR ALARM
The Door Ajar Alarm feature sounds an alarm when the ice maker door is open
for 5 minutes. The alarm will repeat every 2 minutes. Close the door to turn
off. The feature then resets and will reactivate when the door is left open
again for 5 minutes.
The Ice-Making Process
- Water is constantly circulated over a freezing plate. As the water freezes into ice, the minerals in the water are rejected. This produces a sheet of ice with a low mineral content.
- When the desired thickness is reached, the ice sheet is released and slides onto a cutter grid. The grid divides the sheet into individual cubes.
- The water containing the rejected minerals is drained after each freezing cycle.
- Fresh water enters the machine for the next ice-making cycle.
- Cubes fall into the storage bin. When the bin is full, the ice maker shuts off automatically and restarts when more ice is needed. The ice bin is not refrigerated, and some melting will occur. The amount of melting varies with room temperature.
NOTE: As the room and water temperatures vary, so will the amount of ice produced and stored. This means that higher operating temperatures result in reduced ice production.
Online Ordering Information
For detailed installation instruction and maintenance information, winter
storage, and transportation tips, please see the Owner’s Manual included with
your machine. For information on any of the following items, the full cycle
guide, warranty, detailed product dimensions, or for complete instructions for
use and installation, please visit https://www.kitchenaid.com/service-and-
support, or in Canada https://www.kitchenaid.ca/service-and-support. This
may save you the cost of a service call.
However, if you need to contact us, use the information listed below for the appropriate region.
United States:
1–800–253–1301
KtichenAid Brand Home Appliances Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022–2692
IMPORTANT: Retain this guide for future use.
Canada:
1–800–807–6777
KitchenAid Brand Home Appliances Customer eXperience Centre 200–6750 Century
Ave. Mississauga, Ontario L5N 0B7
WATER STATUS LIGHT
The water filter status lights will help you know when to change your water
filter.
- The “Order Filter” status light will be illuminated when it is time to order a replacement filter.
- The “Replace Filter” status light will be illuminated when it is time to replace the filter.
- Replacing the disposable water filter with a new filter will automatically reset the filter status tracking feature.
REPLACE WATER FILTER
To purchase a replacement water filter, see “Accessories.”
Replace the disposable water filter when indicated on the water filter status
display or at least every 9 months. If the ice-making rate decreases before
the Replace Filter light illuminates, then replace the filter.
-
Locate the water filter compartment in the right-hand side of the control housing. See Step 3 in the “Install Water Filter” section.
-
urn the water filter counterclockwise (to the left), and pull it straight out of the compartment.
NOTE: There may be some water in the filter. Some spilling may occur. -
Install the replacement water filter by following steps 2 through 5 in the “Install the Water Filter” section.
Accessories
Water Filter
Order Part Number F2WC9I1 or ICE2
Cleaner
Order Part Number 4396808
Affresh® Stainless Steel Cleaner
In U.S.A., order Part Number W10355016 In Canada, order Part Number W10355016B
To order accessories call or visit our website: United States: 1–800–901–2042
www.kitchenaid.com/accessories
Affresh® Stainless Steel Wipes
In U.S.A., order Part Number W10355049 In Canada, order Part Number W10355049B
Affresh® Kitchen & Appliance Cleaner In U.S.A., order Part Number W10355010 In
Canada, order Part Number W10355010B
Canada: 1–800–807–6777 www.kitchenaid.ca
™ ©2023 . All rights reserved. Used under license in Canada.
References
- Premium Major & Small Kitchen Appliances | KitchenAid
- Stand Mixer Accessories - Bowls, Beaters & More | KitchenAid
- Service & Support Owners Center | KitchenAid