poly Voyager Focus UC Headset User Guide

June 13, 2024
Poly

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poly Voyager Focus UC Headset

Product Information

  • Product Name: Voyager Focus UC
  • Product Type: Headset
  • Features: Active noise cancelling, Bluetooth connectivity, USB adapter
  • Included Accessories: Charge stand, USB Bluetooth adapter, Micro USB cable
  • Additional Software: Plantronics Hub for Windows and Mac

OVERVIEW

poly-Voyager-Focus-UC-Headset-FIG-1

Registering Your Product and Plantronics Software
Visit plantronics.com/productregistration to register your product online so we can provide you with the best service and technical support.
We also recommend that you install the Plantronics software located at plantronics.com/software. With it installed you can:

  • Customize your headset and USB adapter settings to your personal preferences
  • Automatically manage your PC multimedia so you never miss a call
  • Quickly access links to product support and software/firmware upgrade information

Connect to PC
Your Bluetooth USB adapter comes pre-paired to your headset.

  1. Insert the Bluetooth USB adapter into your laptop or PC.
  2. Pairing is successful when you hear “pairing successful” and the USB adapter LED is solid blue.
  3. OPTIONAL: Headset call control Some softphones require the installation of Plantronics Hub for Windows and Mac (plantronics.com/software) to enable headset control (answer/end and mute) functionality.
    NOTE Plantronics Hub software also allows you to customize your headset’s behavior through advanced settings and options.

Configure USB adapter

Your high-fidelity Bluetooth USB adapter comes ready to take calls. If you want to listen to music, you will need to configure your Bluetooth USB adapter.
Windows

  • To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound
    • Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.
  • To pause music when you place or receive calls, go to Start menu > Control Panel
    • Sound > Communications tab and select the desired parameter. Mac
  • To configure the Bluetooth USB adapter, go to Apple menu > System Preferences
    • Sound. On both the Input and Output tabs, select Plantronics BT600.

Fit
WEAR ON THE RIGHT OR LEFT To position the microphone on the right or left side, rotate the microphone boom up and over. Adjust the boom so it pointsto the corner of your mouth.

TIP Your headset senses when you change the microphone boom from one
side to the other and syncs the audio and controls specific to each side.

Charging your headset

  • IMPORTANT Before using, charge the headset fully to reset the accuracy of the talk time prompts.
    Charge your headset with the charge stand or the micro USB cable. The headset LEDs flash when charging. It takes up to 2 hours to fully charge your headset. The LEDs turn off once charging is complete.

  • NOTE Both the charge stand and micro USB cable can be plugged into either a computer or wall charger. It is only necessary to plug into a computer to update firmware.

Headset LEDs/Battery status

  • 4–5 blue blinks Battery high
  • 2–3 blue blinks Battery medium
  • 1 red blink Battery low flashing red Battery critical; Recharge headset

Pair to mobile to Device

  1. To put your headset in pair mode, press and hold the power button towards the Bluetooth icon until you hear “pairing” and the headset LEDs flash red and blue.
  2. Activate Bluetooth on your phone and set it to search for new devices.
  3. iPhone Settings > Bluetooth > On*
  4. Android Settings > Bluetooth: On > Scan for devices NOTE Menus may vary by device.
  5. Select “PLT_Focus.”
    If necessary, enter four zeros (0000) for the passcode or accept the connection.
    Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth USB adapter.

Load Software

Some softphones require the installation of Plantronics Hub for Windows and Mac to enable headset control (answer/end and mute) functionality.

  1. Install Plantronics Hub for Windows and Mac onto your computer by visiting plantronics.com/ software.
  2. Manage your headset settings with your computer or mobile device with Plantronics Hub forWindows and Mac or Plantronics Hub for iOS and Android, respectively (plantronics.com/ software).

Plantronics Hub| iOS and Android| Windows and Mac
---|---|---
Call control for softphones| | X
Change headset language| | X
Update firmware| | X
Turn features on/off| X| X
View user guide| X|
Battery meter| X| X

NOTE: Functionality varies by application. Does not function with web- based apps. Answer or end a call: Tap the Call button .

Make/Take/End Calls: Call back last call (smartphone): To dial your last number you dialed, double-tap the Call button

Voice dial (smartphone)
If your smartphone has a voice-enabled assistant, press and hold the Call button for 2 seconds and wait for the phone prompt and then tell the phone to dial the number of a stored contact.

Mute/unmute

While on an active call, choose:

  • Tap the red Mute button
  • Take off/put on your headset while on an active call (requires active smart sensors)

Mute on reminder: If you have muted an active call and you start to speak, then a desktop notification reminds you that you are on mute. You can add a voice prompt notification by managing your mute features with Plantronics Hub for Windows and Mac.

OpenMic
While not on a call, tap the red Mute button to activate OpenMic and hear your surroundings. Control the level of ambient noise you hear by adjusting the volume wheel.

Volume
Rotate the volume wheel forward (+) or backward (–) to control the volume.

Play or pause music

Choose:

  • Put on/take off the headset (requires active smart sensors)
  • Tap the Play/pause button
    NOTE Functionality varies by application. Does not function with web- based apps.

Track selection

  • Tap the Forward button control the track selection. NOTE
  • Functionality varies by application. Does not function with web-based apps.

Use sensors

poly-Voyager-Focus-UC-Headset-FIG-11

NOTE: Functionality varies by application. Does not function with web- based apps.

Reset sensors
You may need to reset the sensors if they are not working as expected. There are two ways to reset the headset sensors. Choose:

  • With your headset powered on, charge your headset on the charge stand for 10 seconds
  • Press and hold both the Mute and Play/pause buttons for more than 4 seconds until the
    LEDs flash purple twice, being careful to not touch the earcup padding or allow it to come in contact with surfaces

Disable sensors
You can disable your headset smart sensors several ways:

  • Manage sensors through Plantronics Hub software
  • Hold both the Mute  and Call buttons for more than 4 seconds until the LED flashes purple then red. Repeat to reactivate; the LED flashes purple then blue.

NOTE Sensors cannot be disabled while streaming audio.
ANC: Active Noise Cancelling (ANC) reduces unwanted noise.
Your headset ships with ANC on. To turn ANC off, slide the stitch away from “ANC.”

References

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>

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