Discover 26553 Adapt 20 Dual Speaker Wireless UC Headset User Guide
- June 4, 2024
- Discover
Table of Contents
- Discover 26553 Adapt 20 Dual Speaker Wireless UC Headset
- Introduction
- Features
- What’s Included
- Positioning the Microphone
- Headset Charging
- Microphone Boom Volume Control
- Turning the Headset On and Off
- Using the headset
- Adapt 20 USB Dongle
- Troubleshooting
- Optional Accessories
- Technical Information
- FCC Information
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Discover 26553 Adapt 20 Dual Speaker Wireless UC Headset
Introduction
The Adapt 20 is a wireless Bluetooth headset for use with mobile phones and in
the office. When mobile phones replace the ordinary phones in the office, you
need a comfortable and ergonomic solution for those who spend long hours on
the phone. The Adapt 20 is such a solution, a truly comfortable headset with
good sound quality, built for comfortable all day wearing.
As an accessory, there is a USB Bluetooth dongle for the PC. With the dongle,
you can connect your headset to a computer and use it as an audio device and a
call control device for soft clients such as Microsoft Teams as well as for
streaming audio.
Features
- Bluetooth Version 5.0, with improved data transfer, security and connectivity.
- Designed for music and speech
- Up to 20 hours talk time.
- Up to 96 hours stand by time
- Up to 30 meters working range
- Voice prompts in 10 different languages
- A2DP for stereo music
- Volume control buttons
- Answer/End a call button
- Dedicated microphone mute button
- Last number re-dial
- Low battery / battery level indicator
- Supports two connections simultaneously
- Adjustable headband with soft ear cushion for all day wearing comfort
- LED status indication
- Charging cable and Headset Hanging Hook included
- Headset can be charged during use
Direct charging from the USB port of your PC
If the headset has been out of use for some time, it may take up to 4 hours to
charge fully. Normal charging time is 2-3 hours. Low battery is indicated by
the flashing red LED on the headset.
What’s Included
Set Voice Prompt Language
Voice prompt languages:
English, French, Spanish, German, Italian, Dutch, Russian, Danish, Swedish,
Norwegian
To select your chosen language, the headset should not be connected to any
Bluetooth devices.
- Nudge the volume up/down button towards the + or – and the next available language will be heard. Stop nudging the button when you hear your chosen language announced.
Attaching the headband
To attach the microphone boom arm to the headband, align the
triangle shape on the microphone boom arm with the triangle shape on the
headband and push to click into place.
The microphone boom arm will then rotate to your required position.
Detaching the headband
How to detach the microphone boom arm from the headband correctly:
Supporting the neck of the headband with your index and middle fingers, gently
push the microphone speaker with your thumb from inside the ear cushion to
detach the microphone boom arm from the headband.
DO NOT push on the microphone boom arm through the ear cushion without supporting the neck of the headband to detach it the boom arm from the headband. Doing this may cause the ear cushion and gimbal mechanism to come away from the headband.
Positioning the Microphone
The microphone boom arm is flexible, so you can gently bend the boom and
position it to suit the curve of your face.
Holding the headset, rotate the headband to bring the boom close to your
cheek.
The ideal position for the microphone is at the corner of the mouth, not in
front of it, but approximately 30mm (2 finger width) away from the mouth.
Ensure that the side of the microphone is pointed towards your mouth.
Headset Charging
If the headset has been out of use for some item, it may take up to 4 hours to
charge it fully.
Normal charging time is 2-3 hours.
Low battery is indicated by the flashing red LED on the headset.
Microphone Boom Volume Control
Volume adjustment
- Nudge volume up/down button to the “+ or -” symbols to adjust the listening volume. There is a raised notch that makes it easy to find.
Note that high listening volume settings may cause echo or other noise on the
line, for one or both parties on the line. Try to lower the listening volume
if this is the case.
Important! – High listening volume settings may be harmful to your hearing.
Mute On/Off
- When on a call, press and release the mute button and Mute Ona is heard in the speaker.
- Press again to resume the call and Mute Off is heard in speaker.
IMPORTANT: Volume Settings
- Set the headset earphone volume on your PC to maximum.
- Set the microphone volume within your PC settings to a mid range volume.
- Make a test call to regulate the microphone sound on your PC settings and fine tune the speaker sound using the speaker volume switch on your headset.
- There is a small notch on each volume button that makes them easy to find.
Turning the Headset On and Off
-
Turn on the headset
Press and hold the answer button for 2 seconds. Release the button when the purple LED flashes 3 times and “Power on” voice notification is heard in the speaker. -
Turn off the headset
Press and hold the answer button for 3 seconds. Release the button when the purple LED flashes once and “Power off” voice notification is heard in the speaker.
Pairing
Prior to using the headset, it must be paired and connected to another
Bluetooth device, such as a mobile phone. For specific instructions, check the
user guide of your phone.
General procedure
- Turn on the Bluetooth function on your phone.
- Put the headset in pairing mode (make sure the headset is switched on, press and hold the pairing button for 4 seconds until the blue LED flashes rapidly)
- Perform a search for Bluetooth devices on your phone.
- Connect to >>Adapt 20<< when found.
- Blue LED is On and “Connected” voice notification is heard in the speaker when pairing is completed.
Different smart phones have different ways to handle Bluetooth devices. Read
the user manual of your phone for more information. Some phones will connect
to the headset automatically when it is within range, for example when you
return to your office. For other phones, it may be necessary to reconnect
manually when the connection has been broken.
The pairing mode is active for 3 minutes. After that, the headset will enter
standby mode. If you want to cancel the pairing mode, press the answer button
and then “Pairing Cancel” voice notification can be heard.
Using the headset
- Answer a call
- Press ‘Answer button’ Button 1 briefly.
- Reject a call
- Press Button 1 for 2 seconds while incoming call, and “Call rejected” is heard in the speaker.
- Make a call
- Dial the number on the mobile phone and press Button 1 briefly.
- End a call
- Press Button 1 briefly, or end the call on the mobile phone.
- Last number redialing
- Press Button 1 briefly twice and you can hear “Redialling” voice notification in the speaker.
Button | Action | Condition | Function |
---|
1
|
Short Press
| Incoming Call| Accept Call
On Talk Mode| End Call
Idle| Connection & Battery Status
Long Press
| Powered On| Power Off
Power Off| Power On
Incoming Call| Call Reject
Pairing Mode| Pairing Cancel
Double Press| Sync to BT Host| Redial (Smartphone Only)
2
|
Short Press
| On Talk Mode| Mute On/Off
Listen to Music| Pause On/Off
Microsoft Teams Optimised| Teams Pop Up
Long Press| No Condition| Pairing Mode
3
| Short Press| On Talk Mode| Volume Up
Listen to Music| Volume Up
Long Press| Listen to Music| >>Fast Forward (SmartPhone Only)
Not Sync’d to BT Host| Change Voice Prompt’s Language
4
| Short Press| On Talk Mode| Volume Down
Listen to Music| Volume Down
Long Press| Listen to Music| <<Fast Rewind (SmartPhone Only)
Not Sync’d to BT Host| Change Voice Prompt’s Language
1 + 3| Long Press (>3.5 sec| ) During Power Off| Reset pairing
info.
Adapt 20 USB Dongle
Status | LED Colour and Action |
---|---|
Power On | Red LED On (0.5 Sec) & Off (0.5 Sec) |
Pairing Mode | Red & Blue Toggle > 1 minute Time Out |
Headset Connected | Blue LED On |
A2DP Mode (Music) | Purple LED Flashes |
A2DP Play (Music) | Purple LED Flashes |
HFP Mode (Call) | Blue LED Flashes On & Off |
Microsoft Teams Mode | Purple LED On |
Idle | Blue LED On |
Troubleshooting
If you have problems connecting the headset to your smartphone, do as follows:
- Check that the headset is charged, turned on and within 10 meters of the phone.
- Check that Bluetooth is switched on your phone.
- Check that the headset is listed as a headset device in your phone and also connected. You may need to re-connect to the headset
- Try removing the headset from the phone, then pair and connect again.
- If the headset stops functioning, even though it is fully charged: Reset the headset by switching it off, wait for 15 seconds and then turn it on again. You might try to reset the phone as well.
Some features are not possible to use with certain phone models:
- Check the user manual of your smartphone for missing settings or functions that needs to be activated.
- Different mobile phone manufacturers may implement Bluetooth functions in different ways. The unit should work with all phones that support the Headset and Hands-free Bluetooth profiles, but functionality may vary depending on the telephone model you use. You might also want to check for the latest firmware for your phone.
Maintenance
Your headset is a technically advanced device containing circuit boards and fine mechanics, made from top grade components. To increase reliability and life span, always treat your headset with care.
- Do not expose the headset to moisture, liquids, rain or dust.
- Store the product in a dry and dust-free location.
- Use a dry cloth to clean your headset.
- Do not store a fully charged headset on the charging stand for long periods of time.
- In the interest of hygiene, it is advisable to replace the ear cushions of your headset every 6 months. Ear cushions are available to purchase as spare parts.
Optional Accessories
Discover DA202 Replacement Monaural Headband PN: 94-202-01
- Optional wearing style for those who prefer to confer with colleagues. The modular system of the Adapt 20 allows you to swap headbands from binaural to monaural and vica versa to suit the way you work.
Adapt 20 Duo Headband Replacement Binaural Headband PN:
- Optional wearing style to allow you to concentrate on the call. The modular system of the Adapt 20 allows you to swap headbands from monaural to binaural and vica versa to suit the way you work.
Adapt 20 Microphone Boom Replacement Microphone Boom PN:
- Longer Life – Because of the modular design of the Adapt 20, if the microphone boom breaks outside of warranty, you only need to replace half of the headset (one part), which means a longer life for the headset and a cost saving because you do not need to replace the complete headset.
Adapt 20 Charging Base Optional Headset Charging Solution PN:
- Connects to your PC via Type-A USB to Micro USB cable.
Technical Information
Safe and efficient use
Do not expose your product to humidity, liquid or extreme temperature
conditions. Such conditions, or other rough treatment such as dropping or
bending the product may damage it. Do not use any accessories or chargers
other than original intended for use with this product. Neither headset nor
charger contain any user serviceable parts, and must not be opened.
A Bluetooth device uses radio signals to communicate with other devices. The
power of this radio signal is low, maximum 0.001 Watts. Do not use the product
where it
is forbidden, for example in air planes, at hospitals, in blasting areas or in
explosive atmospheres. Radio signals may interfere with other electronic
devices, especially if these are not shielded.
Permanent hearing loss may occur if headsets are used at high listening
volumes for longer periods of time.
Set the volume to a safe level. You can adapt to high listening volume over
time, especially in a noisy environment where the level of sound may seem
normal even if the volume is high. Reduce the time you use a headset with high
listening volume.
Battery information
The device is equipped with a rechargeable Lithium-polymer battery. A new
battery will need a few charging cycles before it can reach maximum capacity.
A fully charged battery will loose its charge over time even if the headset is
not used. Battery capacity and life span may be reduced if the device is
exposed to extreme high or low temperatures, for example if it is left in a
car. A device with a cold or hot battery may stop working until it is back to
normal (room) temperature. Battery capacity at temperatures below -0 °C is
reduced.
Never dispose of batteries in an open fire as they may explode. Always dispose
of used batteries and electronic devices according to your local recycling
regulations.
FCC Information
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
- This device may not cause harmful interference, and
- This device must accept any interference received, including interference that may cause undesired operation.
FCC Notification to users
This equipment has been tested and found to comply with the limits for a CLASS
B digital device, in accordance to Part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful
interference, the user is encouraged to try to correct the interference by
consulting with a dealer or an experienced technician for technical
assistance.
Any changes or modifications to the equipment not expressly approved by the
party responsible for compliance could void user’s authority to operate the
equipment.
WARNING & SAFETY INFORMATION
The antenna(s) used for this device must be installed to provide a separation
distance of at least 20cm from all persons and must not be co-located or
operating in conjunction with any other antenna or transmitter.