Honeywell HCE311 Series Ceramic Digital Tower Heater User Manual

June 13, 2024
Honeywell

CeramiC Digital tower Heater

Honeywell HCE311 Series Ceramic Digital Tower Heater

HCe311 SerieS
HCe322 SerieS
HCe323 SerieS

WARNING

IMPORTANT SAFETY INSTRUCTIONS

WARNING – READ AND SAVE THESE OPERATING AND SAFETY INSTRUCTIONS BEFORE USING THIS HEATER. IF YOU DO NOT UNDERSTAND THESE INSTRUCTIONS OR PRODUCT LABELS PLEASE CALL OUR CUSTOMER REPRESENTATIVES AT 800-477-0457 FOR ASSISTANCE BEFORE USING THIS PRODUCT.
Warning – Failure to follow any of these safety instructions could result in fire, injury or death.
YOUR RESPONSIBILITIES
Electrical appliances may expose people to hazards that can cause severe injury as well as death. The use of electrical products may create hazards that include, but are not limited to, injury, fire, electrical shock and electrical system damage. These instructions are intended to provide you with the information you need to use the product correctly and to avoid such hazards.
When using electrical appliances, basic precautions should always be followed to reduce risk of fire, electric shock, and injury to persons including the following:

  1. Warning – Read all instructions before using this heater.

  2. Warning – This heater is hot when in use.
    To avoid burns, do not let bare skin touch hot surfaces. Use handles when moving this heater. Keep combustible materials, such as furniture, pillows, bedding, papers, clothes, and curtains at least 3 feet (0.9 m) from the front of the heater and keep them away from all sides of the heater.

  3. Warning – Extreme caution is necessary when any heater is used by or near children or invalids, and whenever the heater is left operating and unattended.

  4. Warning – Always unplug heater when not in use.

  5. Warning – DO NOT operate any heater with a damaged cord or plug or after the heater malfunctions, has been dropped or damaged in any manner. Discard heater or return heater to authorized service facility for examination and/or repair.

  6. Warning – For residential use only.

  7. Warning – DO NOT use outdoors.

  8. Warning – This heater is not intended for use in bathrooms, laundry areas and similar indoor locations. Never locate heater where it may fall into a bathtub or other water container.

  9. Warning – DO NOT run cord under carpeting. DO NOT cover cord with throw rugs, runners, or similar coverings. DO NOT route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over.

  10. Warning – This appliance has a polarized plug (one blade is wider than the other). To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. DO NOT attempt to defeat this safety feature.

  11. Warning – This heater draws 12.5 amps during operation. To prevent overloading a circuit, do not plug the heater into a circuit that already has other appliances working.

  12. Warning – It is normal for the plug to feel warm to the touch; however, a loose fit between the AC outlet (receptacle) and plug may cause overheating and distortion of the plug. Contact a qualified electrician to replace loose or worn outlet.

  13. Warning – To disconnect the heater, first turn off the product, then grip the plug body and pull it from the wall outlet. Never pull by the cord.

  14. Warning – DO NOT insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.

  15. Warning – To prevent a possible fire, do not block air intakes or exhaust in any manner. DO NOT use on soft surfaces, like a bed, or where openings may become blocked.

  16. Warning – A heater has hot and arcing or sparking parts inside. DO NOT use it in areas where gasoline, paint or flammable liquids are used or stored.

  17. Warning – Use this heater only as described in this manual. Any other use not recommended by the manufacturer may cause fire, electric shock, or injury to persons.

  18. Warning – Always plug heater directly into a wall outlet/receptacle. Never use with an extension cord or relocatable power tap (outlet/power strip).

  19. Warning – Never tamper with this product or attempt to fix it. Any tampering with, or modification of this product can result in serious injury, death, or fire. Risk of electric shock. DO NOT open. There are no user serviceable parts inside.

  20. Warning – DO NOT remove product labels that contain warnings or safety instruction.

  21. Caution – The output of this heater may vary and its temperature may become intense enough to burn exposed skin. Use of this heater is not recommended for persons with reduced sensitivity to heat or an inability to react to avoid burns.

  22. Caution – Before cleaning, or storage, or when not in use, turn the product’s controls to the OFF position and unplug the heater from the electrical outlet and allow to cool.

  23. Caution – Place the heater on a firm, level, open surface free from obstructions and at least 3 feet (0.9 m) away from any combustible materials. DO NOT use on an unstable surface such as bedding or deep carpeting. Be sure the heater is not in a position where it may be tripped over by small children or pets.

  24. Caution – If your home has aluminum wiring have a licensed electrician check your receptacle’s connections. When using a 1500 watt heater, aluminum wire connections can cause a safety issue.

  25. SAVE THESE INSTRUCTIONS

ABOUT CERAMIC TECHNOLOGY

  • Ceramic heaters generate heat by passing electricity through heating wires embedded in ceramic plates.

  • In the Honeywell Ceramic Digital Tower Heater, air is drawn into the back of the heater by a fan, through the ceramic element
    and out the front of the heater to gently introduce warm air into the room.

  • This type of heating technology provides consistent, even heating.

  • For best results, place heater on the floor and allow heater to run for 5-10 minutes to reach maximum heat output.

SET UP

  • The Honeywell Ceramic Digital Tower Heater requires no assembly. Simply unpack heater and save all packaging materials for off-season storage.
  • Place the heater on a firm, level, open surface free from obstructions and at least 3 feet (0.9m) away from any wall or combustible material.
  • DO NOT use on an unstable surface such as bedding or deep carpeting.
  • BE SURE THE HEATER IS NOT IN A POSITION WHERE IT MAY BE TRIPPED OVER BY CHILDREN OR PETS.

MOVING THE HEATER

  • This heater is equipped with a Cool Touch handle for your convenience.
  • Turn off the heater.
  • Allow it to cool for ten minutes.
  • Unplug heater and move.

OPERATION

  • NOTE: NEVER LEAVE AN OPERATING UNIT UNATTENDED

  • With heater in the OFF position ( ), plug the heater into a polarized 120V outlet. DO NOT FORCE THE POLARIZED PLUG INTO THE OUTLET; it will only fit one way.

  • With 80° oscillation, the Honeywell Ceramic Digital Tower Heater is versatile and designed to be placed in the center of the room or closer to the wall (at least 3 feet way) for maximum convection room heating.

  • Turn heater on by pressing the Power Button ( ).The Power Indicator will light and the heater will start in the Constant On HI Level Setting ( ).

  • The heater has two operational modes – constant heating or heating with a thermostat setting.

  • To set a Constant Heat Setting, press ( ):
    – Choose Low ( ) to use 900 watts of power
    – Choose High ( ) to use 1500 watts of power
    Honeywell HCE311 Series Ceramic Digital Tower Heater - fig
1 NOTE: Because the Low setting does not require as much electricity to operate, it is more energy efficient and may be a better option if you are concerned about saving energy.

  • In the constant heat mode, make sure to manually turn the heater OFF when done using this appliance.

  • To set the Thermostat, press the Thermostat Control Buttons ( ) and choose your Desired Temperature. The Desired Temperature will flash five times and then the Current Temperature in the room will display as a steady red.
    NOTE: if the Current Temperature is higher than your Desired Temperature, the heater will be off until the room temperature falls below this setting or until the Desired Temperature is changed.

  • Press the Timer Button ( ) to select 1, 2, 4, or 8 hour setting. The heater will run for that chosen period in the selected mode, counting down the hours and automatically shut off after the desired time has passed.

  • Press the Oscillate Button ( ) to turn on or off 80° oscillation.

  • To shut the heater off, press the Power Button ( ) and the heater will begin Powering Down. The heater will shut off after counting down 6 seconds in the Temperature Display to cool down the internal components.

SAFEGUARD™ MOTION SENSOR SAFETY FEATURE (HCE323 Series only)

The Honeywell Safeguard™ Motion Sensor Digital Tower is equipped with an additional safety feature. If an object is placed too close to the heater, the Motion Sensor Light (Fig. 2) will blink to warn you that there is an obstruction. If the object is not removed,
the sensor will disable the heater, turning the heater off until the object is removed. The heater will restart after a few seconds once the object is removed.

  • Press the Safeguard™ Motion Sensor Button ( ) (Fig. 3) to turn on or off this feature.

Honeywell HCE311 Series Ceramic Digital Tower Heater - fig
2

REMOTE CONTROL (HCE323 Series only)

The Honeywell Safeguard™ Motion Sensor Ceramic Digital Tower Heater can be completely controlled with the remote. This remote uses a button cell type battery which comes included in the remote.

  • To activate the battery, simply pull the plastic tab.
  • Place remote control in the holder in the back of the heater when not in use.

SAFETY FEATURES

The Honeywell Ceramic Digital Tower Heater is equipped with several devices and features for added protection:

  • Cool to touch housing and handle.
  • A four way tip-over switch that disables the heater if it is accidently tipped in any direction.
  • A high temperature safety control prevents overheating.
  • This heater is also equipped with a thermal cut-off fuse that will permanently shut down the heater should it operate at a higher than normal temperature.
  • This heater was created using a high quality safety plastic
  • HCE323 Series only also has a Safeguard™ Motion Sensor that shuts the heater off if an object gets too close to the motion sensor.

FAHRENHEIT TO CELSIUS

  • Press and hold both Thermostat Control Buttons ( ) for three seconds to change between Fahrenheit and Celsius and back.
    NOTE: The Remote will not change between Fahrenheit and Celsius – only the controls on the heater.

CLEANING AND STORAGE

  • Periodic cleaning of the filter is recommended. Turn Off ( ) and unplug heater. Allow it to cool. Remove the Filter Cover and clean/vacuum the Filter. (Fig. 4)
  • It is recommended that the Ceramic Tower Heater be cleaned at least once a month and before off-season storage.
  • Turn Off ( ) and unplug heater. Use a dry cloth only to clean the external surfaces of the heater. DO NOT USE WATER, WAXES, POLISHES OR ANY CHEMICAL SOLUTION.
  • Clean the Ceramic Tower Heater using the above-mentioned steps. Wrap the cord around the unit. Place in its original box and store it in a cool, dry place.
  • This heater does not disassemble.

TROUBLESHOOTING

Problem Solution

If your Honeywell Ceramic Digital Tower Heater shuts off unexpectedly or fails to operate, one of your heater safety features may have been activated to prevent overheating.| • Be sure it is plugged in and that the electrical outlet is working.
• Check for any obstructions. If you find an obstruction, turn the heater OFF ( ) and unplug it.
• Allow the heater to cool completely, then remove the obstruction. Wait at least 10 minutes, then re-plug the heater in and follow the OPERATION instructions.

PRODUCT SPECIFICATIONS

Model(s)| Unit dims| Amps| Unit Voltage| Max Watts| Max BTUs
---|---|---|---|---|---
HCE311 Series| 8.74”L x 6.69”W x 12.8”H 3.19lbs| 12.5| 120V, 60Hz| 1500| 5118
HCE322 Series| 8.74”L x 6.69”W x 21.65”H 4.41lbs| 12.5| 120V, 60Hz| 1500| 5118
HCE323 Series| 8.74”L x 6.69”W x 23.15”H 4.56lbs| 12.5| 120V, 60Hz| 1500| 5118

Operation Cost
To estimate the cost to operate this heater, multiple the watts used times .001 to convert into a kilowatts measure and multiple by your local kilowatt electric rate for however long you run the heater. For example, if your electric rate is $.1196
per kilowatt hour
and you ran this heater in constant high mode (1500 watts) for 4 hours, it would cost you $.71 cents to run the heater (1500 watts x 4 hours x.001) x .1196kwp = .71 cents).
NOTE: : Because the Low setting does not require as much electricity to operate, it is more energy efficient and may be a better option if you are concerned about the higher power consumption when the heater is on the High setting.
Calculation (Total Wattage x .001) x Cost per Kilowatt Hour = Cost to operate
Average Retail Price of Electricity to Ultimate Customer by End-Use, US Energy Information Administration, March 2013.

3 YEAR LIMITED WARRANTY

You should first read all instructions before attempting
to use this product.
A. This 3 year limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to damage resulting from commercial, abusive, unreasonable use or supplemental damage. Defects
that are the result of normal wear and tear will not be considered manufacturing defects under this warranty.
KAZ USA, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE. ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION  TO THE DURATION OF THIS WARRANTY. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you also may have other rights which vary from jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.
B. At its option, Kaz USA, Inc. will repair or replace this product if it is found to be defective in material or workmanship.
C. This warranty does not cover damage resulting from any unauthorized attempts to repair or from any use not in accordance with the instruction manual.
D. Return defective product to Kaz USA, Inc. with a brief description of the problem. Include proof of purchase and a $10 US/$15.50 CAN check or money order for handling, return packing and shipping charges. Please include your name, address and a daytime phone number.

You must prepay shipping charges. We suggest having tracking or delivery confirmation.
Send to:

In U.S.:
Helen of Troy
Attn: Returns Department
1 Helen of Troy Plaza
El Paso, TX 79912
USA| In Canada:
Kaz Canada, Inc.
Attn: Returns Department
510 Bronte Street South
Milton, ON L9T 2X6
Canada
---|---

Mail questions or comments to:
Kaz USA, Inc.
Consumer Relations Dept.
250 Turnpike Road
Southborough, MA 01772
Call us toll-free at: 1-800-477-0457
E-mail: consumerrelations@kaz.com
Or visit our website at: www.kaz.com
Please be sure to specify a model number.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR WARRANTY. DO NOT RETURN THE HEATER TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO OPEN THE MOTOR HOUSING YOURSELF, DOING SO MAY VOID YOUR WARRANTY AND CAUSE DAMAGE TO THE PRODUCT OR PERSONAL INJURY.

In US
For Responsible recycling, please visit: www.1800recycling.com

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

© 2014 Kaz USA, Inc. All Rights Reserved.
Manufactured by Kaz USA, Inc.
250 Turnpike Rd.
Southborough, MA 01772
Distributed by Kaz Canada, Inc.
510 Bronte St S, Milton, ON L9T 2X6
www.kaz.com/honeywell
consumerrelations@kaz.com

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