Oaktree Products Mark V+ Hearing Aid Suction Pump User Manual

Oaktree Products Mark V+ Hearing Aid Suction Pump

Product Information

The Mark V+TM Hearing Aid Suction Pump is a powerful and efficient device designed for cleaning and drying hearing aids and earmolds. It offers the most powerful suction and quietest operation in the market, making it an ideal choice for professionals and individuals who require high-quality maintenance for their hearing devices. The pump is equipped with a large drying chamber and a powerful vacuum that ensures quick and complete drying of instruments. The Mark V+TM comes with a one-year warranty on all parts and labor, excluding malicious damage.

Technical Specifications:

• Power Supply: 100-240V, 50/60Hz
• Circuit Breaker: 4 Amp

What’s Included:

The Mark V+TM Hearing Aid Suction Pump package includes:

• Handle
• Vacuum Chamber Cover (with Silicone Pad for Drying Chamber Inside)
• Gauge
• Suction Wand
• Pressure Wand
• Tubing Suction Needles
• Suction and Pressure Filter/Wand Assembly
• Optional Suction and Pressure Wand Holder (screws included)

Assembly Instructions:

1. Insert one tube into the ports marked “suction” and “pressure”on the front panel of the Mark V+. Ensure that the tube is pushed in firmly and holds securely.
2. Attach the suction and pressure filter/wand assembly to the opposite end of the tube by firmly pushing the tip into the tube. For optimal results, push the tip all the way into the tube. Needles can be attached to the luer lock tip of the filter/wand assembly.
3. To connect the suction and pressure wand holder, locate the two holes on the side of the unit. Insert the provided screws into those holes to affix the holder. Refer to the diagram of the Front & Top View for proper orientation.
4. Before using, ensure that the Chamber Release Valve on the back of the unit is fully closed (clockwise). Suction will not engage if the valve is not closed.

Product Operating Instructions

Pressure Wand:

1. Push the POWER button in to activate the pump.
2. Press the Wand button until it is out to activate the pressure wand. The pressure and suction functions are operational simultaneously, but the Drying Chamber is turned off when the wands are in use.
3. Use the pressure wand to clean vents and volume controls.

Suction Wand:

1. Push the POWER button in to activate the pump.
2. Press the Wand button until it is out to activate the suction wand. The suction and pressure functions are operational simultaneously, but the Drying Chamber is turned off when the wands are in use.
3. Carefully move the suction needle into the area to be cleaned, such as the microphone, receiver, and sound ports. Do NOT use the Mark V+TM to clean ears.

Note: In stubborn cases, you may apply a fewdrops of hydrogen peroxide in the microphone and receiver using a syringe. Allow the hydrogen peroxide to penetrate, then perform suction again. Do NOT use alcohol in the microphone or receiver.

Product Overview

• The Mark V+ continues the legacy of the original Mark V. The Mark V+ offers the most powerful suction and quietest operation on the market.
• With the Mark V+ you can suction wax from hearing aids and earmolds and blow air to remove dust and debris from devices and surfaces.
• The large powerful drying chamber provides a powerful vacuum for completely drying out instruments quickly.

Warranty

The Mark V+ comes with a one year warranty on all parts and labor. The warranty does not cover malicious damage

Technical Specifications

The Mark V+ is equipped with a 100-240V, 50/60Hz power supply so it can be used anywhere in the world with the appropriate plug adapter. The circuit breaker is 4 Amp.
Environment：

• a） Environment Temperature: 40˚F – 104˚F
• b） Air Humidity: ≤80%RH (when temperature is 77˚F)
• c） Atmospheric Pressure: 86kpa~106kpa
• d） Do not use in the presence of flammable or corrosive gases or conductive dust

Maximum Negative Pressure: ≤ -28 inHg
Vacuum Drying Chamber: 3.75”L x 3.75”H
Continuous Run Time: 15 minutes
Noise: ≤ 55 dB
External Dimension: 13.38”L x 7.5”W x 11.5”H
Weight: 9.64 lbs

What’s Included

• (1) Mark V+ Suction Pump
• (2) Clear 36” Tubes (one for suction port and one for pressure port)
• (2) Filter/Wand Assembly (one for suction port and one for pressure port)
• (1) Set of Suction Needles
• (1) Reamer for cleaning suction needles
• (1) Lid for Drying Chamber
• (1) Silicone Pad for Drying Chamber
• (1) 100-240V, 50/60Hz Universal AC Power Supply Plug
• (1) Optional Suction & Pressure Wand Holder with screws that can be mounted to side of pump

Front and Top View

Rear View

Assembly Instructions

• Insert one tube into the ports marked suction and pressure on the front panel of the Mark V+. Push tube in firmly. Pull on tube gently to see it holds. If not, push in again.
• The suction and pressure filter/wand assembly is attached to the opposite end of the tube by pushing the tip firmly into the tube. For best results, push tip all the way into tube. Needles attach to the luer lock tip of the filter/wand assembly.
• To connect the suction and pressure wand holder, look for the two holes on the side of the unit. Affix the holder by inserting the two screws (included) into those holes. Please look at diagram of “Font & Top View” for orientation.
• Before using, be sure the Chamber Release Valve on the back of the unit is all the way closed (clockwise). Suction will not engage if valve is not closed.

Operating Instructions

Drying Chamber

To use the drying chamber, push the POWER button in. Then push the Drying Chamber button “in” to activate chamber. Gently push the drying chamber lid down until the vacuum holds it firm. The motor will turn off automatically after 15 minutes of continuous use. To release the lid at anytime, turn off the POWER button and twist the Chamber Release Valve, located on the back of the pump, counter clockwise until you hear a release of air. Once lid is released, return Chamber Release Valve to closed position by fully turning valve clockwise.

Pressure Wand

To use the pressure wand, push the POWER button in. Then push the Wand button until it is “out” to activate wand. Pressure and suction are operational at the same time, but when the wands are working, the Drying Chamber is off. Use the pressure wand to clean out vents and volume controls.

Suction Wand

To use the suction wand, push the POWER button in. Then push the Wand button until it is “out” to activate wand. Suction and pressure are operational at the same time, but when the wands are working, the Drying Chamber is off. Carefully move the suction needle into the area to be cleaned, such as the microphone, receiver and sound ports. Do NOT use the Mark V+ to clean ears.
NOTE: In stubborn cases, it may help to place a few drops of hydrogen peroxide in the microphone and receiver with a syringe. Allow the hydrogen peroxide to penetrate, then suction again. Do NOT use alcohol in the microphone or receiver.

Circuit Breaker

The Mark V+ is equipped with a circuit breaker to protect the motor from circuit overload and power surges. If the circuit breaker trips, wait 60 seconds then press the circuit breaker in to return to normal operation.

Filter/Wand Assembly

The filter for the Mark V+ is assembled in the hand wand. When the wand appears dirty, simply replace it by pulling it off the tube and replacing it with a new one.

Needles

Attach appropriately sized needle (included) to the luer lock tip of the filter/wand assembly. Needles can be used for both suction and pressure wands. It is recommended that the larger diameter needles are used for the pressure wand and the smaller diameter needles are used for the suction wand.

Tubing

To remove tubing from suction and pressure ports, push blue ring “in” while pulling tubing out. To insert tubing, push tubing firmly into the port with blue ring. Once inserted, pull on tube gently to ensure it is secure.

Notes

1. Keep the needle from bending. Use the reamer (included) to clean out clogged suction needles.
2. When suctioning, great care should be exercised to not insert the needle too deeply into the microphone or receiver.
3. The motor will shut off automatically after 15 minutes of continuous use.
4. This equipment is not suitable for the removal of corrosive and particulate dust-containing gases and explosive gases.
5. This equipment is only used for the maintenance of hearing aids and earmolds. It should NOT be used to clean ears.

Troubleshooting

1

| ****

Suction Value is Less Than

-20 inHg

| 1. There is a leak in the tube connection to the wand| 1. Reconnect the wand to the tube.
2. The chamber release valve is not closed| 2. Close the chamber release valve (turn clockwise).
3. The drying chamber lid is not fixed in place| 3. Push the drying chamber lid down until vacuum holds it firm

4. The suction needle is clogged or too small

| 4. Use reamer to clean out clogged wax or debris; If that does not work, try a larger suction needle.

2

| ****

Unit does NOT Power-On Properly

| ****

1. The power cord is loose

| 1. Check that the power cord is firmly plugged into the machine and the wall.

2. The circuit breaker tripped

| 2. Wait 60 seconds, then press the circuit breaker button in on the back of the unit.
3. Fuse failure| 3. Call Oaktree for a new circuit breaker.

Note

Do not open cabinet for service. Contact Oaktree Products, Inc. at 800-347-1960 for all repairs.

Replacement Parts

• Filter/Wand Assembly (item# M-FILTER)
• Clear Tubing, 36” Length (item# M-TUBE36)
• Drying Chamber Lid (item# M-LID)
• Drying Chamber Silicone Pad (item# M-PAD)
• Reamer (item# M-REAMER)
• Suction Needle Pack, 7/pack (item# M-NEEDLES)
• Individual Suction Needles:
  • Olive, 1” 14 Gauge (item# 5114-1-B)
  • Olive, 0.5” 14 Gauge (item# 5114-B)
  • Orange, 1” 15 Gauge (item# 5115-1-B)
  • Orange, 0.5” 15 Gauge (item# 5115-B)
  • Pink, 1” 18 Gauge (item# 5118-1-B)
  • Pink, 0.5” 18 Gauge (item# 5118-B)
  • Brown, 1” 19 Gauge (item# 5119-1-B)
  • Brown, 0.5” 19 Gauge (item# 5119-B)
  • Yellow, 1” 20 Gauge (item# 5120-1-B)
  • Yellow, 0.5” 20 Gauge (item# 5120-B)
  • Green, 1” 21 Gauge (item# 5121-1-B)
  • Green, 0.5” 21 Gauge (item# 5121-B)
  • Black, 1” 22 Gauge (item# 5122-1-B)
  • Black, 0.5” 22 Gauge (item# 5122-B)
  • Light Blue, 1” 23 Gauge (item# 5123-1-B)
  • Light Blue, 0.5” 23 Gauge (item# 5123-B)
  • Blue, 1” 25 Gauge (item# 5125-1-B)
  • Blue, 0.5” 25 Gauge (item# 5125-B)
  • 1.5” Polypropylene Flexible (item# 5123-B)

Oaktree Products, Inc.

• 610 Spirit Valley East Drive Chesterfield, MO 63005
• 636-530-1664
• 800-347-1960
• otp@oaktreeproducts.com
• www.oaktreeproducts.com

References

• Oaktree Products - Wholesale clinical supplies for Audiologists

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