United LED United ELD Application User Manual
- June 13, 2024
- United LED
Table of Contents
United LED United ELD Application
Download Conti-Go ELD Application
- Search for “United ELD” in the Google Play store
- Tap INSTALL to download the app
- Log into application using your email and password (PICTURE 3) If you don’t have a United ELD account, please contact your fleet manager.
- Select your vehicle from the list (PICTURE 4). If your vehicle number doesn’t show up, please contact your fleet manager.
- Your cellular device will connect to the United ELD plug automatically. The status will be shown on top of the main screen.
- The status line will appear in 3 ways:
Note: When the device is properly connected, the status line will not show.
Install United ELD In Your Vehicle
-
Make sure your vehicle engine is turned off. If the engine is on, please turn it off and turn the key to the “Off” position before connecting ELD device.
-
Locate the diagnostic port inside your vehicle’s cabin.
The diagnostic port is typically located in one of the following places: -
Under the left side of the dashboard
-
Under the steering wheel
-
Near the driver’s seat
-
Under the driver’s seat.
-
Attach the United ELD plug into the diagnostic port of the vehicle. Twist the plug base until it locks into place.
-
Once plugged in, the device will start syncing with the engine control module (ECM) and United ELD application on your cellular device.
The United ELD device has LED lights to simply indicate its status to the driver:
Using United ELD On The Road
Once you have connected your mobile device to United ELD, your driving time
will be automatically recorded. When your vehicle begins moving at a speed of
5 mph or more, your duty status will automatically be set to “Driving.” At O
mph or less, the vehicle is considered to “Idle.” When “Idle,” you can change
your duty status by tapping and selecting one of the alternative duty status
(PICTURE 6).
Tap sign (top right corner of the app) to switch to “Night Mode.”
Tap sign to switch back to the “Day Mode” (PICTURE 7).
If the vehicle remains “Idle” for 5 minutes, a pop-up window will appear
asking if you would like to change your duty status. If no selection is made
within 60 seconds, duty status will change automatically to “On Duty” (PICTURE
8). When not driving, the main window will be in foreground (PICTURE 9
).
Using United ELD Off The Road
Select the status: “Off Duty,” “Sleeper,” “On Duty” (PICTURE 10).
Fill out the location field and put remarks, such as “Pre-trip inspection” or
“Coffee break” (if the location field is left empty, it will be automatically
set) (PICTURE 11).
If you need to add corrections to your e-log, you can insert missing status by
tapping O or edit existing status by tapping • (PICTURE 12).
Choose the status you want to change and set the time frame (PICTURE 13
).
United ELD
There are two ways you can set the time frame:
- Drag the border dots (PICTURE 14).
- Set the time using the pop-up window (PICTURE 15).
Other options available from the main screen:
- Check your profile (PICTURE 16-A).
- Sign your daily electronic log-book (PICTURE 16-B).
- ( Make a Driver Vehicle Inspection Report (DVIR). (PICTURE 17-A, 17-B)
- Check in & check out (Track detention time for pick up and delivery). (PICTURE 18-A, 18-B)
Officer Inspection
t’s easy to provide an officer with your driving information.
- Tap icon on the top left corner, or swipe from left side of your device to the right side and select “Inspection Module” (PICTURE 19).
- Tap “Begin Inspection” and hand your device to the officer (PICTURE 20) or tap “Send Logs” to send the report through email (PICTURE 21 ).
The application will generate the report for the officer (PICTURE 22
).
Tap on the top left corner to exit DOT inspection.
Federal Motor Carrier Safety regulation 49 CFR §39515 does not require a driver to provide a hard copy printout of their logs for on authorized safety official. However, you con email your logs from the United ELD App should you choose to provide the authorized safety official with a hard copy.
Settings
Choose “Settings” from the side menu to change sound settings or violations
visibility (PICTURE 23).
Move toggle to the right to turn on an option, or to the left to turn it off
(PICTURE 24).
United ELD Malfunctions
§ 395.22 Motor Carrier Responsibilities
A motor carrier must ensure that its drivers possess on board a commercial
motor vehicle an ELD information packet containing the following items:
An instruction sheet for the driver describing ELD malfunction reporting
requirements and recordkeeping procedures during ELD malfunctions. The
following instructions are in accordance with the guidelines set forth in §
395.34
How does the driver know if United ELD is malfunctioning?
The United ELD device has LED lights to simply indicate its status to the
driver.
United ELD will monitor and report malfunction data based on section 4.6 ELD’s Self-Monitoring of Required Functions table 4:
- P “Power compliance” malfunction
- E “Engine synchronization compliance” malfunction
- T ”Timing compliance” malfunction
- L “Positioning compliance” malfunction
- R “Data recording compliance” malfunction
- S “Data transfer compliance” malfunction
- O “Other” ELD detected malfunction
What does the driver need to do if the United ELD is malfunctioning?
- Contact United ELD support immediately after discovering a malfunction at 888-228-4460 or email support@help24.us to troubleshoot the issue.
- Provide written notice to your fleet management within 24 hours of malfunction discovery.
- Keep a paper log for that day and until ELD is repaired or replaced.
What does the fleet need to do if the United ELD is malfunctioning?
- A motor carrier must take action to correct the malfunction of the ELD within 8 days of discovery of the malfunction on a driver’s notification to the motor carrier whichever occurs first.
- Upon notification by fleet manager, United ELD will send a new device.
- If a motor carrier needs a time extension, they must notify the FCSA Division Administrator for the State of the motor carrier’s principal place of business within 5 days after a driver notifies the motor carrier according to the guidelines set forth in §395.34(2).
If the device display any colors other than Blue and Green, please contact our support team at 888-228-4460 ext. 2
SUPPORT
888-228-4460
support@help24.us
ADDRESS
LEWES/DELAWARE/19958-9776
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