EZVIZ DB2C Smart Doorbell User Guide

: June 12, 2024
: ezviz

EZVIZ DB2C Smart Doorbell

INTRODUCTION

COPYRIGHT © Hangzhou EZVIZ Software Co., Ltd. ALL RIGHTS RESERVED. Any and all information, including, among others, wordings, pictures, graphs are the properties of Hangzhou EZVIZ Software Co., Ltd. (hereinafter referred to as “EZVIZ”). This user manual (hereinafter referred to as “the Manual”) cannot be reproduced, changed, translated, or distributed, partially or wholly, by any means, without the prior written permission of EZVIZ. Unless otherwise stipulated, EZVIZ does not make any warranties, guarantees or representations, express or implied, regarding to the Manual.

About this Manual

The Manual includes instructions for using and managing the product. Pictures, charts, images and all other information hereinafter are for description and explanation only. The information contained in the Manual is subject to change, without notice, due to firmware updates or other reasons. Please find the latest version in the website (http://www.ezviz.com).

Revision Record New release – January, 2021

Trademarks Acknowledgement

, and other EZVIZ’s trademarks and logos are the properties of EZVIZ in various jurisdictions. Other trademarks and logos mentioned below are the properties of their respective owners.

Legal Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE PRODUCT DESCRIBED, WITH ITS HARDWARE, SOFTWARE AND FIRMWARE, IS PROVIDED “AS IS”, WITH ALL FAULTS AND ERRORS, AND EZVIZ MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF THIRD PARTY. IN NO EVENT WILL EZVIZ, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU FOR ANY SPECIAL, CONSEQUENTIAL, INCIDENTAL, OR INDIRECT DAMAGES, INCLUDING, AMONG OTHERS, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, OR LOSS OF DATA OR DOCUMENTATION, IN CONNECTION WITH THE USE OF THIS PRODUCT, EVEN IF EZVIZ HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL EZVIZ’S TOTAL LIABILITY FOR ALL DAMAGES EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT.
EZVIZ DOES NOT UNDERTAKE ANY LIABILITY FOR PERSONAL INJURY OR PROPERTY DAMAGE AS THE RESULT OF PRODUCT INTERRUPTION OR SERVICE TERMINATION CAUSED BY: A) IMPROPER INSTALLATION OR USAGE OTHER THAN AS REQUESTED; B) THE PROTECTION OF NATIONAL OR PUBLIC INTERESTS; C) FORCE MAJEURE; D) YOURSELF OR THE THIRD PARTY, INCLUDING WITHOUT LIMITATION, USING ANY THIRD PARTY’S PRODUCTS, SOFTWARE, APPLICATIONS, AND AMONG OTHERS.
REGARDING TO THE PRODUCT WITH INTERNET ACCESS, THE USE OF PRODUCT SHALL BE WHOLLY AT YOUR OWN RISKS. EZVIZ SHALL NOT TAKE ANY RESPONSIBILITES FOR ABNORMAL OPERATION, PRIVACY LEAKAGE OR OTHER DAMAGES RESULTING FROM CYBER ATTACK, HACKER ATTACK, VIRUS INSPECTION, OR OTHER INTERNET SECURITY RISKS; HOWEVER, EZVIZ WILL PROVIDE TIMELY TECHNICAL SUPPORT IF REQUIRED. SURVEILLANCE LAWS AND DATA PROTECTION LAWS VARY BY JURISDICTION. PLEASE CHECK ALL RELEVANT LAWS IN YOUR JURISDICTION BEFORE USING THIS PRODUCT IN ORDER TO ENSURE THAT YOUR USE CONFORMS TO THE APPLICABLE LAW. EZVIZ SHALL NOT BE LIABLE IN THE EVENT THAT THIS PRODUCT IS USED WITH ILLEGITIMATE PURPOSES. IN THE EVENT OF ANY CONFLICTS BETWEEN THE ABOVE AND THE APPLICABLE LAW, THE LATTER PREVAILS.

Package Contents

Doorbell (x1)
Chime (x1)
Mounting Plate (x1)
Screw Kit (x1)
Foam Sticker (x1)
Drill Template (x1)
Pin (x1)
Power Cable (x1)
Regulatory Information (x2)
Quick Start Guide (x1)

Basics

Doorbell

Name	Description
LED Indicator

Slow-Flashing Red: Charging.
Solid Blue: Doorbell is fully charged.

Power Button|

Short press for 1 second: Start doorbell.
Long press for 5 seconds: Shutdown doorbell.

Chime

Name	Description
LED Indicator

Solid Red: Chime is starting up. •
Slow-Flashing Red: Wi-Fi connection has failed.
Solid Blue: Chime is functioning properly.
Fast-Flashing Blue : Chime is ready for Wi-Fi connection.

Reset Button| Hold for 5 seconds to restart and all parameters are reset to default.

The chime appearance is subject to the actual one you have bought.

Operations

Start Devices

Short press the power button for 1 second on the doorbell. Doorbell rings which indicates that startup is complete.
Plug the chime into a power outlet. When the LED indicator is fast flashing blue, it is ready for Wi-Fi connection.

It is recommended to put the chime and doorbell within 3 meters.

Add to EZVIZ App

Create a user account.
● Connect your mobile phone to Wi-Fi (suggested).
● Search for “EZVIZ” in the App Store or Google PlayTM.
● Download and install the EZVIZ app.
● Launch the app and register an EZVIZ user account.
Add chime to EZVIZ.
● Log in the EZVIZ app.
● On the Home screen, tap “+” on the upper-right corner to go to the scan QR code page.

Scan the QR code on the body of the chime.
Follow the EZVIZ app wizard to finish Wi-Fi configuration.

The doorbell will connect to the network by automatically connecting to the chime.

If the network connection of doorbell fails, you can adjust the position of doorbell or chime. It is recommended to put them within 3 meters.

Installation

It is recommended to install the doorbell in indoor entrance such as apartments, to avoid direct exposure to outdoor environment.
Recommended installation height: 1.2m-1.5m.
The following situations are not recommended for installation: 1. Places with many metal objects; 2. Corners of load-bearing walls; 3. Rooms with many partition walls.
Please make sure you have finished Wi-fi configuration of the chime and its LED indicator is solid blue before installation.
It it recommended to charge the doorbell before use.

Option 1(Recommended)

When fixing the mounting plate with metal screws, keep the mounting plate undeformed to ensure that the doorbell is well buckled.

Option 2

Please paste the foam sticker and mounting plate to smooth surface.

Maintenance

When the doorbell battery is low, use the pin to remove the doorbell from the mounting plate for charging (shutdown the doorbell if tamper alarm is triggered).

EZVIZ Connect

Use Amazon Alexa

These instructions will enable you to control your EZVIZ devices with Amazon Alexa. If you run into any difficulties during the process, please refer to Troubleshooting.
Before you start, make sure that:

EZVIZ devices are connected to the EZVIZ app.
In the EZVIZ app, turn off the “Video Encryption” in the Device Settings page.
You have an Alexa-enabled device (i.e Echo Spot, Echo-Show, All-new Echo-Show, Fire TV (all generations), Fire TV stick (second generation only), or Fire TV Edition smart TVs).
The Amazon Alexa app is already installed on your smart device, and you have created an account.

To Control EZVIZ devices with Amazon Alexa:

Open the Alexa app and select “Skills and Games” from the menu.
On the Skills and Games screen, search for “EZVIZ”, and you will find “EZVIZ” skills.
Select your EZVIZ device’s skill, then tap ENABLE TO USE.
Enter your EZVIZ username and password, and tap Sign in.
Tap the Authorize button to authorize Alexa to access your EZVIZ account, so that Alexa can control your EZVIZ devices.
You will see “EZVIZ has been successfully linked”, then tap DISCOVER DEVICES to allow Alexa to discover all your EZVIZ devices.
Go back to Alexa app menu and select “Devices”, and under devices you will see all your EZVIZ devices.

Voice Command

Discover a new smart device via the “Smart Home” menu in the Alexa app or the Alexa Voice Control function.
Once the device is found, you can control it with your voice. Speak simple commands to Alexa.
Your device’s name for example: “show xxxx camera,” can be changed in the EZVIZ app. Each time you change the name of the device, you will need to discover the device again to update the name.

Troubleshooting

What should I do if Alexa fails to discover my device?
Check if there are any Internet connecting problems.
Try to restart the smart device and re-discover the device on Alexa.

Why the device’s status is “Offline” on Alexa?

Your device might have been disconnected from the network. Restart the smart device and re-discover on Alexa.
Check if your router is connected to the Internet and try again.

For details about countries where Amazon Alexa is available, see Amazon Alexa’s official website.

Use Google Assistant

With the Google Assistant, you can activate your EZVIZ device and watch live by speaking Google Assistant voice commands. The following devices and apps are required:

A functional EZVIZ app.
In the EZVIZ app, turn off the “Video Encryption” and turn on the “Audio” in the Device Settings page.
A TV with functional Chromecast connecting to it.
The Google Assistant app on your phone.

To get started, follow the steps below:

Set up the EZVIZ device and make sure it works properly on the app.
Download the Google Home app from the App Store or Google Play Store TM and log into your Google account.
On the My home screen, tap “+” on the upper-left corner, and select “Set up device” from the menu list to go to the Set up interface.
Tap Works with Google, and search for “EZVIZ”, where you will find “EZVIZ” skills.
Enter your EZVIZ username and password, and tap Sign in.
Tap the Authorize button to authorize Google to access your EZVIZ account, so that Google can control your EZVIZ devices.
Tap Return to app.
Follow the above steps to complete the authorization. When synchronization is completed, EZVIZ service will be listed under your list of services. To see a list of compatible devices under your EZVIZ account, tap on the EZVIZ service icon.
Now try some commands. Use the name of the camera that you created when you set up the system.
Users can manage devices as a single entity or in a group. Adding devices to a room allows users to control a group of devices at the same time using one command.
See the link for more information: https://support.google.com/googlehome/answer/7029485?co=GENIE.
Platform%3DAndroid &hl=en For additional information about the device, please refer to www.ezviz.com/eu.

For additional information about the device, please refer to www.ezviz.com/eu.

Initiatives on the Use of Video Products

Thank you for choosing EZVIZ products. Technology affects every aspect of our life. As a high-tech company, we are increasingly aware of the role technology plays in improving business efficiency and quality of life, but at the same time, the potential harm of its improper usage. For example, video products are capable of recording real, complete and clear images. This provides a high value in retrospect and preserving real-time facts. However, it may also result in the infringement of a third party’s legitimate rights and interests if improper distribution, use and/or processing of video data takes place. With the philosophy of “Technology for the Good”, EZVIZ requests that every end user of video technology and video products shall comply with all the applicable laws and regulations, as well as ethical customs, aiming to jointly create a better community.

Please read the following initiatives carefully:

Everyone has a reasonable expectation of privacy, and the installation of video products should not be in conflict with this reasonable expectation. Therefore, a warning notice shall be given in a reasonable and effective manner and clarify the monitoring range, when installing video products in public areas. For non-public areas, a third party’s rights and interests shall be evaluated when installing video products, including but not limited to, installing video products only after obtaining the consent of the stakeholders, and not installing highly-invisible video products.
The purpose of video products is to record real activities within
a specific time and space and under specific conditions. Therefore, every user shall first reasonably define his/her own rights in such specific scope, in order to avoid infringing on a third party’s portraits, privacy or other legitimate rights.
During the use of video products, video image data derived from real scenes will continue to be generated, including a large amount of biological data (such as facial images), and the data could be further applied or reprocessed. Video products themselves could not distinguish good from bad regarding how to use the data based solely on the images captured by the video products. The result of data usage depends on the method and purpose of use of the data controllers. Therefore, data controllers shall not only comply with all the applicable laws and regulations and other normative requirements, but also respect international norms, social morality, good morals, common practices and other non-mandatory requirements, and respect individual privacy, portrait and other rights and interests.
The rights, values and other demands of various stakeholders should always be considered when processing video data that is continuously generated by video products. In this regard, product security and data security are extremely crucial. Therefore, every end user and data controller, shall undertake all reasonable and necessary measures to ensure data security and avoid data leakage, improper disclosure and improper use, including but not limited to, setting up access control, selecting a suitable network environment (the Internet or Intranet) where video products are connected, establishing and constantly optimizing network security.
Video products have made great contributions to the improvement of social security around the world, and we believe that these products will also play an active role in more aspects of social life. Any abuse of video products in violation of human rights or leading to criminal activities are contrary to the original intent of technological innovation and product development. Therefore, each user shall establish an evaluation and tracking mechanism of their product application to ensure that every product is used in a proper and reasonable manner and with good faith.

Appendix

Rechargeable Lithium ion Battery

The battery type of the device: Portable battery.
The battery of this device is non-removable, which is risky to remove.

Component Parts| Hazardous Ingredients ( Chemical Name)| CAS No.| Concentration Ranges| Chemical Formula
---|---|---|---|---
Anode| Lithium Manganese Nickel and Cobalt Oxide| 346417-97-8| 36.3%| LiNixCoyMn1-x-yO2
Polyvinylidene Fluor ide( PVDF)| 24937-79-9| 0.48%| (C2H2F2)n
Cathode| Graphite| 7782-42-5| 19.38%| C
Styrene-Butadiene Rubber(SBR)| 9003-55-8| 0.27%| C, 2H14
sodium carboxymethyl cellulose| 9004-32-4| 0.22%| C6H7O2(OH)2OCH2COONa]n
Nickel| 7440-02-0| 0.33%| Ni
AL-foil| Aluminium| 7429-90-5| 2.68%| Al
Cu-foil| Copper| 7440-50-8| 6.66%| Cu
Electrolyte| Lithium Hexafluorophosphate| 21324-40-3| 1.79%| LiFP6
Ethylene Carbonate (EC)| 96-49-1| 2.8%| C3H4O3
Separator| Polyethylene (PE)| 9002-88-4| 2%| (C2H4)n
PET film| Polyethylene terephthalate(PET)| 25038-59-9| 0.9%| C10H12O6
cell case| Fe| 7439-89-6| 17%| Fe
others| others| /| 9.19%| /

INFORMATION FOR PRIVATE HOUSEHOLDS

Separate collection of waste equipment : Electrical and electronic equipment that has become waste is referred to as waste equipment. Owners of waste equipment must dispose of it separately from unsorted municipal waste. In particular, waste equipment does not belong in household waste, but in special collection and return systems.
Batteries and rechargeable batteries as well as lamps: Owners of waste equipment shall, as a rule, separate waste batteries and rechargeable batteries that are not enclosed in the waste equipment, which can be removed from the waste equipment without being destroyed, from the waste equipment before handing them in at a collection point. This does not apply if waste equipment is prepared for reuse with the participation of a public waste management authority.
Options for returning waste equipment: Owners of waste equipment from private households can return it free of charge to the collection points of the public waste management authorities or to the take-back points set up by manufacturers or distributors within the meaning of the Electrical and Electronics Equipment Law. Stores with a sales area of at least 400 m² for electrical and electronic equipment and those grocery stores with a total sales area of at least 800 m² that offer electrical and electronic equipment several times a year or on a permanent basis and make it available in the market are required to take it back. This also applies in the case of distribution using means of distance communication, if the storage and shipping areas for electrical and electronic equipment are at least 400 m² or the total storage and shipping areas are at least 800 m². Distributors shall, in principle, ensure take-back by providing suitable return facilities at a reasonable distance from the respective end user. The possibility of returning waste equipment free of charge exists for distributors who are obliged to take it back, among other things, if a new similar device that essentially fulfills the same functions is delivered to an end user.
Privacy Notice: Waste equipment often contains sensitive personal data. This applies in particular to devices of information and telecommunications technology such as computers and smartphones. In your own interest, please note that each end user is responsible for deleting the data on the waste equipment to be disposed of.
Meaning of the symbol “crossed-out wheelie bin”: The symbol of a crossed-out wheelie bin regularly depicted on electrical and electronic equipment indicates that the respective device is to be collected separately from unsorted municipal waste at the end of its service life.