Washloo Classic Smart Electric Bidet Toilet Seat User Manual

Washloo Classic Smart Electric Bidet Toilet Seat

Product Information

The Electronic Bidet Toilet Seat is a hygienic product that provides clean and comfortable bathroom experiences. It is designed to offer various features such as adjustable temperature wash spray, air dryer, and seat temperature settings.

Safety Precautions

1. Read all instructions before use. Save these instructions for future reference.
2. Warning: Using a damaged power plug or loose electrical outlet may result in death or injury.
3. Caution: Ensure to use a dedicated electrical outlet to prevent electric shock or fire.
4. Do not move the product by pulling the power plug.
5. Avoid handling the power plug with wet hands.
6. Avoid forcefully bending the power cord or placing heavy objects on it to prevent damage.
7. Avoid connecting and pulling the power plug repeatedly.
8. Unplug the product before cleaning, repairing, inspecting, or replacing parts.
9. Remove any dust or water from the plug.
10. Do not plug the appliance into an electrical outlet or power strip that is being used by too many appliances. Use an electrical outlet adequate for the voltage requirement of the product.
11. If the power cord is damaged, do not attempt to repair, modify, or replace it. Please contact our service center.
12. If the product produces a strange noise, a burnt smell, or emits smoke, unplug and disconnect it from the electrical outlet immediately to avoid electric shock or fire.
13. Avoid inserting a wire or sharp object in any of the product gaps or the warm air outlet to prevent electric shock or product damage.
14. Avoid placing an electric heater near the product or disposing of any burning materials such as cigarettes in the toilet to prevent fire or product deformation.
15. Avoid placing any containers filled with water, medicines, food, metallic objects, or flammable materials on top of the product to prevent electric shock or fire.
16. Avoid using the product in locations exposed to excessive moisture and do not splash water onto the product.
17. While taking a shower or cleaning the bathroom, remove the power plug from the electrical outlet and exercise caution to prevent water or detergent from splashing onto the bidet to avoid electric shock or fire.
18. Do not disassemble, repair, or modify the product yourself.
19. Avoid using the product while bathing.
20. Avoid placing or storing the product where it can fall or be pulled into a bath or sink.
21. Avoid placing or dropping the product into water or any other liquid.
22. If the product falls into water or liquid, disconnect it from the power outlet immediately.
23. Avoid operating or storing the product in locations where flammable or combustible materials are used.
24. Do not use industrial water or “grey” water for the supply as this may cause skin damage or disease.
25. Avoid blocking the warm air outlet with your hand.
26. Turn off the main water supply valve when cleaning the filter.
27. For children and seniors who have difficulties with adjusting temperature, those with sensitive skin or impaired heat sensitivity, set the temperature of the wash spray, air dryer, and seat to “low” or “off” to prevent burning.

Safety Precautions

Read all instructions before use.
Save these instructions for future reference.

• Warning May result in death or injury
• Caution May result in death or injury

Warning

1. Do not use a damaged power plug or loose electrical outlet
2. Make sure to use a dedicated electrical outlet. Failing to do so may result in electric shock or fire.
3. Do not move the product by pulling the power plug.
4. Do not handle the power plug with wet hands
5. Do not forcefully bend the power cord or place heavy objects on it to prevent it from being damaged or deformed.
6. Do not connect and pull the power plug repeatedly.
7. Unplug the product before cleaning, repairing, inspecting or replacing parts.
8. Remove any dust or water from the plug.
9. Do not plug the appliance into an electrical outlet or power strip that is being used by too many appliances. Use an electrical outlet adequate for the voltage requirement of the product.
10. If the power cord is damaged, do not attempt to repair, modify or replace the cord, please contact our service centre.
11.  If the product produces a strange noise, a burnt smell or emits smoke, unplug and disconnect from the electrical outlet immediately. Failing to do so may result in electric shock or fire.
12. Do not insert a wire or sharp object in any of the product gaps, or the warm air outlet. This may result in electric shock or product damage.
13. Do not place an electric heater near the product or dispose of any burning materials such as cigarettes in the toilet. This may result in fire or product deformation.
14. Do not place any containers filled with water, medicines, food, metallic objects or flammable materials on top of the product. If foreign objects enter the product, this may result in electric shock or fire.
15. Do not use the product in locations exposed to excessive moisture and do not splash water onto the product.
16. Do not use the product if it is not working correctly – Please unplug the product immediately, close off the main water supply and call our service centre. Failing to do so may result in electric shock or fire.
17. While taking a shower or cleaning the bathroom, remove the power plug from the electrical outlet and exercise caution that water or detergent does not splash onto the bidet. Failing to do so may result in electric shock or fire.
18. Do not disassemble, repair or modify the product yourself.
19. Do not use the product whilst bathing
20. Do not place or store the product where it can fall or be pulled into a bath or sink.
21. Do not place in or drop the product into water or any other liquid.
22. Do not reach for the product if it has fallen into water or liquid, disconnect from the power outlet immediately.
23. Do not operate or store the product in locations where flammable or combustible materials are used.
24. Do not use industrial water or ‘grey’ water for the supply as this may cause skin damage or disease.
25. Do not block the warm air outlet with your hand.
26. Turn off the main water supply valve when cleaning the filter.
27. For children and seniors who have difficulties with adjusting temperature, those with sensitive skin or impaired heat sensitivity, set the temperature of the wash spray, air dryer and seat to ’low” or’off” to prevent burning.
28. Close supervision is necessary when this product is used by children or persons requiring general assistance.
29. Do not press the buttons using excessive force.
30. Do not stand or place heavy objects on the seat cover.
31. Use this product for its intended purpose only. As described in this manual. Do not use any attachments that are not recommended by us.
32. Never operate this product if it has a damaged cord or plug, if it is not working properly, if it has been dropped or damaged, or dropped in water. Return the product to our service centre for examination.
33. Keep the cord away from heated surfaces.
34. Never block the air openings of the product or place it on a soft surface such as a bed or couch, where the openings may get blocked. Keep the air openings free of lint, hair etc.
35. Never use the product while sleeping or when drowsy.
36. Never drop or insert any objects into any openings or hoses.
37. Do not use the product outdoors or operate where aerosol (spray) products are being used or where it could be exposed to pure oxygen.
38. This product should be earthed in the event of an electrical short circuit earth reduces the risk of an electrical shock by providing an escape route (wire) for the electrical current. This product is equipped with a cord incorporating an earth wire and an earthed plug. The plug must be inserted into a power outlet that has been correctly installed.
39. Unplug this product before filling (fill reservoir) with water only unless otherwise specified by the manufacturer. Do not overfill.

CAUTION

1. Do not connect the mains water to the hot water pipe (only connect to cold water supply)
2. After the installation, make sure to check all water supply connections for leaks. Rubber washers should be in place for the water connection hoses and T valves.
3. Do not open/close the seat cover using excessive force.
4. Exercise caution that urine does not come into contact with the nozzles or warm air dryer outlet, failure to do so may result in bad odours or malfunction.
5. If the product will not be used for a long period of time, unplug the power cord, close the main water supply valve and drain any water in the water tank.
6. Do not pull out the bidet hose or connection hose using excessive force.
7. Do not use thinners, benzene, acidic chemicals, chloride or hydrochloric acid detergents. This may result in corrosion to the metallic components and potential discolouration or scratches to the bidet body.
8. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge unless they have been given supervision or introductions concerning the use of the appliance by a person responsible for their safety. Children should also be supervised to ensure that they do not play with the appliance.

Description of Parts

Side Panel Type

Note : The above illustration is an example only, your version may vary

Remote Control Type

Note : The above illustration is an example only, your version may vary

Operation

`Bidet / Massage’
When you are seated and press this button, this activates the feminine wash. The nozzle comes out and sprays water on the feminine area. Press this button again and the nozzle will move forwards and backwards.

`Posterior Spray / Massage’
When you are seated and press this button, this activates the posterior wash. The nozzle comes out and sprays water on the users posterior area. Press this button again and the nozzle will move forwards and backwards.

`Water Temp’
Press `Water Temp’ button to adjust the water temperature to desired level. There are 4 temperature levels indicated by lights.
LOW (blue), MEDIUM (pink), HIGH (red) and OFF (no light).
Please Note ; The product utilises a reservoir heating tank, temperature changes may take a few seconds to take effect.

`Water Pressure’
While cleansing function is operating, press the `water pressure’ to adjust the water pressure of spray. There are three water pressure levels: LOW , MED and HIGH.

`Dryer’
Press this button to use the warm air drying function.

`Dryer Temp’
While the Dryer function is operation, press `Dryer Temp’ to adjust the temperature. There are 4 settings indicated by;
LOW (blue), MEDIUM (pink), HIGH (red) and OFF (no light).

`Seat Temp’
Use this button to control the seat temperature. Whenever the `seat temp’ button is pressed. You can control the seat temperature in four levels (LOW, MEDIUM, HIGH and OFF)

`Kids / Mute’
This function is designed for children. Pressing this button activates the below process;

1. Posterior Wash (15 seconds)
2. Moving Wash (15 seconds)
3. Warm Air Dryer (1 minute)

By pressing the Bidet’ Button before theKids’ function, will activate the spray suitable for girls. The water spray is gentle for children. If the child’s hips do not reach the sensor area, the function will still work.
Mute – By pressing and holding the ‘Kids / Mute’ button until two bleeps are heard, will allow the Washloo to be used in the ‘Mute’ or silent mode.

`Auto’
When you are seated and press this button, this activates the below process;

1. Posterior Wash (30 seconds)
2. Moving Wash (30 seconds)
3. Warm Air Dryer(3 minutes)

Press Bidet’ button beforeAuto’ and the whole process will be suitable for female users.

‘Enema / Light’
When you are seated and press this button it activates the Enema wash with an intensive water pulsation to help remove defecation (Some models may vary). When no one is seated, pressing this button will turn ‘On/Off’ the bowl light.

`Nozzle position’
Adjust nozzle position using forward or backwards button according to your preference and convenience during washing.

`Stop’
All currently operating functions will stop by pressing this button

`Power’
When you press the `power’ button, the product will shut itself down and all functions will become unavailable.
By re pressing this button power to the product will be restored and functions will become operational again.

Other Functions

1. When no one is using the toilet bidet, pressing the `Save Electricity’ button will lower power consumption for about 8 hours.
2. The unit is fitted with a built in deodoriser which is made of bamboo charcoal.
3. Both toilet lid and seat have a damping buffer so they can close softly and silently.
4. The nozzle is self-cleansing and washes itself before and after operation has been performed.

Accessories

Installation

Tools Required

• Wrench
• Phillips Screwdriver

Note

1. After finishing the water supply connection, open the angle valve.
2. Supply water first before switching the power on
3. Stop water supply then power off when dismantling

Note : The above illustration is an example only, your version may vary

Two examples of water supply connections

Trial Operation

After you have connected to the water supply, open the angle valve and switch power on. The nozzle will come out which is the self-inspection process. The water temperature indicator flashes which means the water tank is getting water and the indicator will flash when full.it is normal for the nozzle to trickle for 10-15 seconds for the first time after installation).

Note ; it is normal for the nozzle to come out and trickle water when you open the angle valve. After the power is switched on, the nozzle will retract and stop flowing.

Function Confirmation

1. Please check each function according to manual.
2. Switch on the power and put a wet towel or cloth on the sensor area. After one minute, the water will be heated to the set temperature and the warm air will work when you press the drying key.
3. When there is no power supply, no function will work.

Maintenance

Seat Cleaning
IMPORTANT; Unplug the product from the power source before cleaning or removing the seat.
Use a soft, damp cloth and a mild cleanser to wipe down the seat. DO NOT scrub or use abrasive products to clean the product. DO NOT use thinners, benzene, acidic chemicals, chloride or hydrochloric acid detergents. This may result in corrosion to the metallic components and potential discoloration or scratches to the bidet body.

Nozzle Cleaning

1. Clean the nozzle frequently. Press `’Bidet Posterior Wash” button so that the nozzle comes out and clean using a soft cloth or tooth brush.
2. Do not pull hard on the nozzle. Press the ‘Stop’ button after finishing cleaning so that the nozzle will retract automatically.

Mesh Filter Cleaning
Cleaning intervals will differ depending on use and water quality. It is recommended to check the filter at least once every year.
Turn off the water supply valve and unplug the product. Unscrew the T-Joint and take out the mesh filter then clean the filter using a tooth brush whilst under running water to effectively remove any foreign objects/substances from the filter. Replace the mesh filter and carefully check that it is installed properly. If improperly installed, it could result in the product leaking or damage to the internal components within the bidet.

Short Term Non-Use
If the product will not be used for more than a few weeks, you can simply unplug it. You may also consider shutting down the water supply off at the wall/stop valve for extra precautions.

Long Term Non-Use
If the product will not be used for an extended period of time (i.e. few months) you should un plug the unit and shut down the water supply at the wall/stop valve. You should then drain the hot water heater system. To drain the hot water
system/heater, remove the drainage screw on the back of the bidet seat. Please don’t forget to replace the screw after drainage.

Trouble Shooting

If the bidet appears to be operating abnormally, please review the troubleshooting tips before contacting our service centre as most issues are easily resolved with a few simple steps. If you are unable to resolve the issue after checking the following items, please contact the service centre.

Check Before Continuing
Make sure the bidet is connected to the power supply and that the outlet is working correctly. Make sure the Remote Control has fresh batteries and they are installed correctly. (3x AAA) Make sure main water supply is connected and supply valve is open. Confirm there are no leaks from the hoses and water supply. Make sure mesh filter is clean and free from foreign objects.
After checking items above, refer to the following troubleshooting chart for additional solutions.

The Bidet is not working

| ****

1. Bidet not plugged in.

2. No power to bidet.

3. There is power, but no operations are working when trying to use.

4.  Not activated by body sensor.

| 1. Make sure the bidet is plugged in.

2.  Check the power button on the control panel to see if it is turned

‘Off.’

3.  Check remote control batteries are not dead for the models with

remotes.

Product shuts off during use

| 1. Washing time exceeded (check handbook for auto timings)

2.  Power failure.

| 1. Press the wash button to extend the time.

2.  Check power to the Washloo.

Lower water flow / Spray pressure

| ****

1. Clogged Mesh Filter

2.  Water supply valve not opened fully.

3.  Nozzle outlets are dirty/clogged.

4. Pressure settings are set to low.

| 1.  Remove, clean and reinstall mesh filter (as per guidelines).

2.  Check water supply is fully open.

3.             Clean Nozzle Outlets as per

guidelines.

4. Adjust water pressure settings.

Bidet wash feature does not work or fails to spray.| Body sensor does not detect that you are sat on the Washloo.| Adjust seating position to fully cover the body sensor.

Seat not heated.

| ****

Seat temperature set to off

| Make sure that the seat temp setting is on (Low – Blue light, Med – Pink Light, High – Red Light and Off – No

Light.)

Water (Wash Spray) not heated.

| ****

Water temperature set to off.

| Make sure that the water temp setting is on (Low – Blue light, Med – Pink Light, High – Red Light and Off –

No Light.)

Water flows before or after use.

| ****

Water coming from the nozzles.

| ****

1.  The water that comes out between the nozzles before or after use, is the ‘self-cleaning’ operation

and is not a malfunction.

2.  Residual water may drip into the bowl for several seconds after the wash or self-cleaning function has operated. This is not a malfunction.

Water leaks from areas other than the nozzles.

| ****

1.  Water is leaking from the T-Valve.

2.  Water leaking from the Bidet hose connection.

| ****

1.     Make sure that the rubber washer

is inserted correctly and firmly

tighten the connector.

2.  Make sure the bidet hose is correctly connected and tight.

Technical Specifications

Product Specification

Voltage| AC220-240V 50HZ/60HZ Optional

Water Supply

| ****

Direct connection to water pipe

Water Pressure| Equivalent to 0.8-7.5 BAR

Warm Washing

| Water Pressure Adjustable in 4 levels

Temperature control

(4 Levels, room temperature/33°C/37°C/42°C

Adjustable)

Heater Capacity : 1350W/750W
Tank Capacity ; 1L
Temperature Control system, over heat protection with water and electricity isolation system.

Warm Air Dryer

| ****

Power : 200W

Temperature control

(4 Levels, room temperature/35°C/40°C/45°C

Adjustable)

Temperature Control system, over heat protection with water and electricity isolation system.

Warm Seat

| Power : 50W
Soft Closing Lid Design

Temperature control

(4 Levels, room temperature/30°C/35°C/40°C

Adjustable)

Temperature Control system, over heat protection with water and electricity isolation system.
Power Cord Length| 1.5m

Safety Device

| ****

Floating Switch, temperature sensor, temperature fuse, earth leakage protection, Water and electricity isolation system.

IP Rating| IPX4
Weight| N.W 3.7 kgs G.W 5.4 kgs

Size

| ****

510mm455mm145mm (elongated type)

480mm455mm145mm (round type)
Colour| White
Certificate| CE RoHS SAA

Warranty

This electronic bidet has been designed and manufactured with great care and attention to detail. We offer a 24 month warranty.
In the following cases the warranty does not apply;

1. Damage or loss sustained in fire, earth quake, flood, thunder or other acts of providence, pollution, gas damage, salt damage and abnormal voltage.
2. Damage or loss resulting from installation methods not in the manual, any unreasonable use, abuse, negligence or improper maintenance.
3. Damage or loss resulting from modification, disassembly and destruction of the product.
4. Damage or loss resulting from water stain retention, sediments or foreign objects contained in the water system.
5. Damage or loss resulting from relocation after instalment, improper installation or in a hazardous environment.
6. Damage or loss resulting from defect caused by miss-fitting or wrongly shaped attachment
7. Damage or loss resulting from bites by animals or insects or residual of dead animals or insects.
8. Damage or loss resulting from product freezing.
9. Damage or loss resulting from use of the product if mounted on moving vehicles such as cars, ships and caravans.
10. Damage or loss resulting from consumption of battery etc.
11. Damage or loss resulting from lack of user’s maintenance points (i.e. water drain valve, filter, washer, packing etc.).
12. Damage or loss resulting from physical or accidental damage;
    This includes cracks, stress marks and breakages from over extension or force of the lid cover and seat.

Important User Manual Information
If you want to dispose of this product, do not mix with general household waste. There is a separate collection system for used electronic products in accordance with legislation that requires proper treatment, recovery and recycling.
Only discard discharged batteries. They should not be disposed of household waste, use appropriate collection sites.
Shades and dimensions subject to the usual tolerance. We reserve the right to make technical modifications to the range and alter colors.

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