BOSCH HEZ7YZ30UC Back Panel Instruction Manual

June 12, 2024
Bosch

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BOSCH HEZ7YZ30UC Back Panel

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Product Information

The backsplash is an ornamental panel designed for use with Bosch Rangetops. It is installed at the rear of the rangetop, extending the appliance frame up the back wall of the kitchen. This accessory is not required for 0 clearance to a kitchen back wall.

Safety Definitions

  • WARNING: Indicates that death or serious injuries may occur as a result of non-observance of this warning.
  • CAUTION: Indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
  • NOTICE: Indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
  • Note: Alerts you to important information and/or tips.

Important Safety Instructions

  1. Hidden surfaces may have sharp edges. Use caution when reaching behind or under the appliance.
  2. Wear gloves to avoid cutting fingers on sharp edges during installation. Fingers or hands could get pinched when installing the backguard. Severe injury could result. Use extreme caution and wear thick protective gloves to avoid potential laceration to finger or hand while attaching the backguard onto the range top.
  3. To avoid possible burn or fire hazard, never use any other backguard than the one specified for this appliance.
  4. This backguard is designed to be used against a wall. The rear surface can get hot during use, so it should not be touched. Do not use this accessory with an island or similar open installation.
  5. To avoid the risk of suffocation, do not allow children to play with packaging material. Store small parts safely as they can be a choke hazard.

Installation Procedure

Before You Begin:

  • Parts Included: None mentioned in the manual text extract.
  • Tools and Parts Needed: Phillips head screwdriver, gloves.
  1. Remove any protective film
  2. Remove the 2 screws shown in the diagram below and retain for step 3.
  3. Fit the backguard over the rangetop backside and affix with the 2 screws removed in step 2 and the 6 screws from the packaging.

Statement of Limited Product Warranty

The limited warranty provided by BSH Home Appliances (Bosch) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (Product). The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty. Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts: The warranty coverage lasts for a certain period, but specific details are not provided in the manual text extract.

Repair/Replace as Your Exclusive Remedy: During the warranty period, Bosch or one of its authorized service providers will repair your Product without charge if your Product proves to have been manufactured with a defect in materials or workmanship. Further details and limitations are not provided in the manual text extract.

Purpose
Thank you for purchasing a backguard accessory for your Bosch Rangetop.
This ornamental panel affixes to the rear of the rangetop extending the appliance frame up the back wall of the kitchen. This accessory is not required for 0” clearance to a kitchen back wall.

Safety Definitions

  • WARNING
    This indicates that death or serious injuries may occur as a result of non- observance of this warning.

  • CAUTION
    This indicates that minor or moderate injuries may occur as a result of non- observance of this warning.

  • NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
    Note: This alerts you to important information and/or tips.

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE INSTRUCTIONS

Hidden surfaces may have sharp edges. Use caution when reaching behind or under appliance.

Wear gloves to avoid cutting fingers on sharp edges during Installation.

  • WARNING
    Fingers or hands could get pinched when installing the backguard. Severe injury could result. Use extreme caution and wear thick protective gloves to avoid potential laceration to finger or hand while attaching the backguard onto the rangetop.

  • WARNING
    To avoid possible burn or fire hazard, never use any other backguard than the one specified for this appliance.

  • WARNING
    This backguard is designed to be used against a wall. The rear surface can get hot during use so should not be touched. Do not use this accessory with an island or similar open installation.

  • CAUTION
    To avoid the risk of suffocation:
    Do not allow children to play with packaging material. Store small parts safely as they can be a choke hazard.

Before You Begin

Parts Included

Tools and Parts Needed

  • Phillips head screwdriver
  • Gloves

Installation Procedure

  1. Remove any protective film.
  2. Remove the 2 screws shown in the diagram below and retain for step 3.
  3. Fit the backguard over the range top back side and affix with the 2 screws removed in step 2 and the 6 screws from the packaging.

STATEMENT OF LIMITED PRODUCT WARRANTY

What this Warranty Covers & Who it Applies to

The limited warranty provided by BSH Home Appliances (“Bosch”) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product”), provided that the Product was purchased:

  • For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
  • New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
  • Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

How Long the Warranty Lasts

Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight color variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

Repair/Replace as Your Exclusive Remedy

During this warranty period, Bosch or one of its authorized service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch authorized service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorized service provider; Bosch will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorized service provider. Authorized service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Nevertheless, taking your product to be serviced by
a repair shop that is not affiliated with or an authorized dealer of Bosch will not void this warranty. Also, using third-party parts will not void this warranty. Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorized service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for labor and parts and ship the parts to the nearest authorized service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to the extent you have installed the Product in a difficult-to-access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Bosch will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility.

Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.

Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that is not the direct fault of Bosch, including without limitation, one or more of the following:

  • Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
  • Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorized service (including self performed “fixing” or exploration of the appliance’s internal workings).
  • Adjustment, alteration or modification of any kind.
  • A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
  • Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
  • Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
  • Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
  • Removal and replacement of trim or decorative panels that interfere with servicing the Product.
  • Damage or defects caused by labor or parts installed by any non-authorized service provider, unless approved by Bosch before service is performed.

In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorized in writing by an officer of BSH.

Obtaining Warranty Service
To obtain warranty service for your product, you should contact Bosch Customer Service at 1-800-944-2904 to schedule a repair.

Product information
For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation.

  • Model number (E-Nr.)
  • Production number (FD)
  • Date of delivery

References

Read User Manual Online (PDF format)

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