groen SSB-3E Series Domestic Smartsteam100 Boilerless Steamer User Manual

OPERATOR MANUAL
IMPORTANT INFORMATION, KEEP FOR THE OPERATOR
2016 Gees Mill Road, Suite 200, Conyers, GA 30013
888-994-7636, fax 888-864-7636
unifiedbrands.net

SSB-3E Series Domestic Smartsteam100 Boilerless Steamer

THIS MANUAL MUST BE RETAINED FOR FUTURE REFERENCE. READ, UNDERSTAND AND FOLLOW THE INSTRUCTIONS AND WARNINGS CONTAINED IN THIS MANUAL.
FOR YOUR SAFETY Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
WARNING Improper installation, adjustment, alteration, service, or maintenance can cause property damage, injury, or death. Read the installation, operating, and maintenance instructions thoroughly before installing or servicing this equipment.
NOTIFY CARRIER OF DAMAGE AT ONCE It is the responsibility of the consignee to inspect the container upon receipt of the same and to determine the possibility of any damage, including concealed damage. Unified Brands suggests that if you are suspicious of damage make a notation on the delivery receipt. It will be the responsibility of the consignee to file a claim with the carrier. We recommend that you do so at once.
Manufacture Service/Questions888-994-7636.

EQUIPMENT DESCRIPTION

Your Groen SSB-3E/5E/10E or (2)SSB-3E/5E/10E SmartSteam100 Boilerless Steamer is designed to give years of service. It has a stainless steel cavity (cooking chamber) which is served by a gas-heated atmospheric steam-generating reservoir. A powerful blower circulates the steam in the cavity to increase heating efficiency.
Each cavity holds up to three, five, or ten steam table pans (12” x 20” x 21/2” deep) as shown below.

PANS PER CAPACITY PER TYPE

STEAMER| 12 x 20 x 2-1/2 (steamer)| 12 x 20 x 4
(steamer)| 13 x 18
(half-size bake)| 18 x 26
(bake)
SSB-3E| 3| 2| 0| 0
(2)SSB-3E| 6| 4| 0| 0
SSB-5E| 5| 3| 0| 0
(2)SSB-5E| 10| 6| 0| 0
SSB-10E| 10| 6| 20| 10
(2)SSB-10E| 20| 12| 40| 20

Information contained in this document is known to be current and accurate at the time of printing/creation. Unified Brands recommends referencing our product line websites, unifiedbrands.net, for the most updated product information and specifications. © 2020 Unified Brands.
All Rights Reserved. Unified Brands is a wholly-owned subsidiary of Dover Corporation.

This manual provides information for:
SSB-3E/5E/10E & (2)SSB-3E/5E/10E DOMESTIC SMARTSTEAM100™ BOILERLESS STEAMER

• Self Contained
• Electric Heated
• Capacity:

SSB-3E=3 Steamer Pans Per Cavity
SSB-5E=5 Steamer Pans Per Cavity
SSB-10E=10 Steamer Pans Per Cavity

REFERENCES

UNDERWRITERS LABORATORIES, INC.
333 Pfingsten Road
Northbrook, Illinois 60062-2096
NATIONAL FIRE PROTECTION ASSOCIATION
1 Batterymarch Park
Quincy, Massachusetts 02169-7471
NFPA/70 National Electrical Code
NSF INTERNATIONAL
789 N. Dixboro Rd.
P.O. Box 130140
Ann Arbor, Michigan 48105-9723

An 18-gauge stainless steel case encloses the cavity, the steam-generating reservoir, and the control compartment that houses electrical components. Door hinges are field-reversible (the door may be set to open from the left or right).
Operating controls are on the front panel.
The SSB-3E/5E/10E steamers are equipped with electronic controls. These units are readily identified by their unique control panels. The steamer function is controlled by touchpad controls and a rotary timer dial.
The drain system on all models includes a spray condenser, which cools drain water.

IMPORTANT – READ FIRST – IMPORTANT
WARNING: THE UNIT MUST BE INSTALLED BY PERSONNEL QUALIFIED TO WORK WITH ELECTRICITY AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO PERSONNEL AND/OR DAMAGE TO THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES.
CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
CAUTION: DO NOT INSTALL THE UNIT IN ANY WAY WHICH WILL BLOCK THE REAR VENTS, OR WITHIN 2 INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN, DEEP FRYER, CHARBROILER, OR KETTLE.
CAUTION : LEVEL THE UNIT FRONT TO BACK, AND PITCH IT SLIGHTLY TO THE FRONT, TO AVOID DRAINAGE PROBLEMS.
WARNING : FOLLOW THE WIRING DIAGRAM EXACTLY WHEN CONNECTING A UNIT TO AVOID DAMAGE OR INJURY. THE WIRING DIAGRAM IS LOCATED ON THE INSIDE OF THE RIGHT PANEL.
CAUTION : DO NOT USE PLASTIC PIPE. THE DRAIN MUST BE RATED FOR BOILING WATER.
WARNING : DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN.
WARNING : BLOCKING THE DRAIN IS HAZARDOUS.
IMPORTANT : IMPROPER DRAIN CONNECTION WILL VOID WARRANTY.
IMPORTANT : DO NOT ALLOW ANY WATER TRAPS IN THE DRAIN LINE. A TRAP CAN CAUSE PRESSURE TO BUILD UP INSIDE THE CAVITY DURING STEAMING, WHICH WILL MAKE THE DOOR GASKET LEAK.
WARNING : WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE UNIT. STEAM CAN CAUSE BURNS.
WARNING : BEFORE CLEANING THE OUTSIDE OF THE STEAMER, DISCONNECT THE ELECTRIC POWER SUPPLY. KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF THE UNIT.
WARNING : ALLOW THE COOKING CHAMBER TO COOL COMPLETELY BEFORE CLEANING.
WARNING : USE MILD CLEANING AGENTS ONLY. CAREFULLY READ THE WARNINGS AND FOLLOW THE DIRECTIONS ON THE LABEL OF EACH CLEANING AGENT. USE SAFETY GLASSES AND RUBBER GLOVES AS RECOMMENDED BY THE CLEANING AGENT MANUFACTURER.
WARNING : DO NOT PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE FAN HAS STOPPED TURNING.
WARNING : DO NOT OPERATE THE UNIT UNLESS THE REMOVABLE RIGHT SIDE PANEL HAS BEEN RETURNED TO ITS PROPER LOCATION.
NOTICE : DO NOT USE A CLEANING AGENT THAT CONTAINS ANY SULFAMIC ACID, OR ANY CHLORIDE, INCLUDING HYDROCHLORIC ACID. IF THE CHLORIDE CONTENT OF ANY PRODUCT IS UNCLEAR, CONSULT THE MANUFACTURER.
DO NOT USE A CLEANING OR DELIMING AGENT THAT CONTAINS MORE THAN 30% PHOSPHORIC ACID.
NOTICE : DO NOT USE ANY DEGREASER THAT CONTAINS POTASSIUM HYDROXIDE OR SODIUM HYDROXIDE OR THAT IS ALKALINE.
WARNING : USE OF ANY REPLACEMENT PARTS OTHER THAN THOSE SUPPLIED BY GROEN OR THEIR AUTHORIZED DISTRIBUTOR VOIDS ALL WARRANTIES AND CAN RESULT IN BODILY INJURY TO THE OPERATOR AND DAMAGE TO THE EQUIPMENT. SERVICE BY OTHER THAN FACTORY-AUTHORIZED PERSONNEL WILL VOID ALL WARRANTIES.
WARNING : HIGH VOLTAGE EXISTS INSIDE CONTROL COMPARTMENTS. DISCONNECT FROM THE BRANCH CIRCUIT BEFORE SERVICING. FAILURE TO DO SO CAN RESULT IN INJURY OR DEATH.

INSPECTION & UNPACKING

CAUTION: SHIPPING STRAPS ARE UNDER TENSION AND CAN SNAP BACK WHEN CUT.
Your Groen SmartSteam100 Boilerless Steamer will be delivered completely assembled in a heavy shipping carton strapped to a skid. On receipt, inspect the carton carefully for exterior damage.
Carefully cut the straps and detach the sides of the carton from the skid. Pull the carton up off the unit. Be careful to avoid personal injury or equipment damage from staples that might be left in the carton walls.
When starting the installation, check packing materials to make sure loose parts such as the condensate drip tray are not discarded with this material.
Write down the model number, serial number, and installation date. Keep this information for reference. Space for these entries is provided at the top of the Service Log in the back of this manual.

INSTALLATION & START-UP

WARNING : THE UNIT MUST BE INSTALLED BY PERSONNEL WHO ARE QUALIFIED TO WORK WITH ELECTRICITY AND PLUMBING. IMPROPER INSTALLATION CAN CAUSE INJURY TO PERSONNEL AND/OR DAMAGE TO THE EQUIPMENT. THE UNIT MUST BE INSTALLED IN ACCORDANCE WITH APPLICABLE CODES. THE UNIT MUST BE INSTALLED BY A LICENSED PLUMBER WHEN INSTALLED WITHIN THE COMMONWEALTH OF MASSACHUSETTS.
CAUTION : DO NOT INSTALL THE UNIT WITH THE REAR VENTS BLOCKED OR WITHIN 2 INCHES OF A HEAT SOURCE SUCH AS A BRAISING PAN, DEEP FAT FRYER, CHARBROILER, OR KETTLE.
TO AVOID DRAINAGE PROBLEMS, LEVEL THE UNIT FRONT TO BACK, AND PITCH SLIGHTLY TO THE FRONT.

A. Installation
Minimum Clearances: SmartSteam100 Boilerless Steamer requires the following minimum clearances to any surface, combustible or noncombustible.
Right Side: 2 inches
Left Side: 2 inches Rear: 6 inches
Steam Free Zone: The SmartSteam100 Boilerless Steamer can be damaged by steam from external sources. Do not install the steamer over a steam venting drain. Ensure that steam is not present in an area bounded by the footprint of the steamer and a circle 18 inches in radius about the right rear corner of the steamer (see figure below).

Install and operate the gas appliance in a well-ventilated area. Adequate air must be supplied to replenish the air used for combustion. Installation must conform with local codes and/ or with the National Fuel Gas Code, ANSI Z223.1/NFPA-54 (latest edition), or the National Gas and Propane Code CSA B149.1 as applicable. Any item which might obstruct or restrict the flow of air for combustion and ventilation must be removed. Do not obstruct the flue cover or rear vents after installation.

THE AREA DIRECTLY AROUND THE APPLIANCE MUST BE CLEARED OF ALL COMBUSTIBLE MATERIAL. FAILURE TO FOLLOW THESE INSTRUCTIONS CAN CAUSE BODILY INJURY AND/OR PROPERTY DAMAGE.
The steamer must be disconnected from the gas supply system during any pressure testing of that system which has test pressures in excess of 1/2 PSI (3.45 kPa).

B. Electrical Supply Connection

CAUTION: EACH UNIT MUST HAVE A SEPARATE GROUND WIRE FOR SAFE OPERATION.
WARNING: TO AVOID DAMAGE OR PERSONAL INJURY, FOLLOW THE WIRING DIAGRAM EXACTLY

1. Panel Removal – Right Side
   Open the wiring and control panel by removing screws from the right side panel. Slide the panel forward and set it aside.

2. Supply Voltage
   The unit must be operated at the rated nameplate voltage. The nameplate can be found on the rear of the unit.

3. Phase Selection
   Refer to the steamer wiring diagram and element wiring at the end of this document for wiring information.

4. Terminal Block
   The terminal block for incoming power is located at the back of the control compartment. The ground terminal is located in the wiring compartment near the terminal block.

5. Supply Wire
   The equipment grounding wire must comply with the National Electrical Code (NEC) requirements. The wiring diagram on the inside of the unit’s right side cover gives directions for proper connection of the terminal block jumpers. The wire must be used or the unit will not meet Underwriters Laboratories and NEC requirements. The electric hole is sized for a one-inch conduit fitting.

6. Branch Circuit Protection
   Each SmartSteam100 Boilerless Steamer, including individual units of stacked models, should have its own branch circuit protection and ground wire.

C. Water Connection(s)
Install a check valve to prevent backflow in the incoming cold water line, as required by local plumbing codes. Water pressure in the line should be between 30 and 60 PSI. If pressure is above 60 PSI, a pressure regulator will be needed. These pressures must provide the 1.5 gallons per minute required for proper steamer function.
Dual water connection: A 3/4 inch female NH connector (garden hose type) is used to attach the water supply to the inlet valve. The minimum inside diameter of the water feed line is 1/2 inch. Use a washer in the hose connection. Do not allow the connection to leak, no matter how slowly. Do not over-tighten hose connections.
This equipment is to be installed to comply with the basic plumbing code of the Building Officials and Code Administrators International, Inc. (BOCA) and the Food Service Sanitation Manual of the Food and Drug Administration (FDA).
NOTE : Local code may also require checking valves in the water supply line.

D. Drain Connection

WARNING : DO NOT CONNECT THE DRAIN DIRECTLY TO A BUILDING DRAIN. BLOCKING THE DRAIN IS HAZARDOUS.
CAUTION : DO NOT USE PLASTIC PIPE. THE DRAIN MUST BE RATED FOR BOILING WATER.
Level the steamer front to back, and pitch it slightly to the rear (maximum 1/4 inch) by adjusting the optional legs or the bullet feet on the optional stand.

There must be a free air gap between the end of the hose and the building drain. The free air gap should be as close as possible to the unit drain. There must also be no other elbows or restrictions between the unit drain and the free air gap.
Install the drain line with a constant downward pitch.
IMPORTANT : DO NOT ALLOW WATER TRAPS IN THE LINE. A TRAP CAN CAUSE PRESSURE IN THE CAVITY, WHICH MAY CAUSE THE DOOR GASKET TO LEAK.
Proper Drain Line Connection –– Drain Line must have a constant downward pitch of at least 1/4” per foot. Observe local code regarding air gap spacing and drain connections. E. Factory- Stacked Units
This section is applicable only if you are installing factory-stacked units.
Installing stacked steamers is similar to installing a single unit. The steamers are stacked and assembled at the factory and delivered with the water connections and drain hoses required for a single-point connection.

1. Dual Water Connections
   The same water supply connection is used for both units. At the water inlet valve, a 3/4 inch female NH connector (garden hose type) is used for the water supply.

2. Electrical Supply Connection
   Separate electrical connections will be required for each steamer to be stacked. Each steamer unit must have its own branch circuit protection.

3. Drain Connection
   Steamers must be leveled front to back and pitched to the front (maximum 1/4 inch) by adjusting the bullet feet on the cabinet or stand base.
   For all factory-stacked SSB steamers, a 21/2 inch ID hose is attached to the unit drain. It must be rated for boiling water.

F. Counter-Mounted Units
WARNING : DO NOT STACK SSB STEAMERS WHEN LEGS ARE USED.
This section is applicable if the steamer will be mounted to a counter. All four edges of the bottom of the steamer must be sealed with RTV to the counter if the 4-inch legs are not used. The counter must be made of noncombustible material such as metal or tile.

INITIAL START-UP
WARNING : WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE UNIT. STEAM CAN CAUSE BURNS.

After the SmartSteam100 Boilerless Steamer has been installed, test it to ensure that the unit is operating correctly.

1. Remove all literature and packing materials from the interior and exterior of the unit.

2. Make sure the water supply line is open.

3. Turn on the electrical service to the unit. The steamer will not operate without electrical power. Do not attempt to operate the unit during a power failure.
   NOTE: The door MUST be closed for the main burner to work.

4.  To turn the unit on, press the ON switch on the control panel.

5. When the steam generating reservoir has filled with water, the main burners will ignite automatically. Within 20 minutes or less the READY light will come on, indicating that the water has reached its standby temperature. When the READY light is displayed, you may take any one of the following steps;
   a. Push TIMED and set the timer knob to the desired steaming time.
   b. Push MANUAL for continuous steaming.
   c. Push STOP to let the unit stay at ready condition.

6. To shut down the unit, press the OFF switch. The steam-generating reservoir will then fill with cold water and drain.

7. If the steamer operates as described, the unit is functioning correctly and ready for USE.

NOTE: For operation at high altitudes (2000 feet and above), please consult the Groen Foodservice Engineering Department.

OPERATION

A. Controls
Operator controls are on the front right of the unit. The control panels  have the following touch pads and indicator lights:

• The TIME display shows the remaining cooking time. It displays three dashes in MANUAL mode.
• The ON/OFF rocker switch gets the SmartSteam100 ready for use or shuts it off.
• The READY indicator light indicates the unit has
• Hour meter records cumulative hours of operation.
• The FAULT display shows the current fault. achieved the ready temperature.

The push button operations:

1. In the STOP mode, the steam generator stays at a low boil or ready temperature.
2. When the TIMED button is pushed, the TIMED light will illuminate and time can be set by turning the TIMER knob (cook time can be increased or decreased at any time by turning the timer knob). The unit steams until the timer counts down to zero and the temperature drops to ready. At that time the STOP light illuminates and a beeper sounds.
3. When the MANUAL button is pushed, the unit steams continuously. The MANUAL light will stay illuminated.
4. The CANCEL button should be pushed to stop beeping.

B. Operating Procedure
WARNING: WHEN YOU OPEN THE DOOR, STAY AWAY FROM STEAM COMING OUT OF THE UNIT. STEAM CAN CAUSE BURNS.

1. Press the ON/OFF rocker to the ON position, (Fi_) is displayed in the TIME display window. The steam-generating reservoir will begin filling, displaying (Fi=) and (Fi=) as it fills. After initial fill, the unit will begin draining displaying (Fi=), refilling displaying (Fi=), and then begin heating until the READY light comes on (about 15-20 minutes).

2. Load food into pans in uniform layers. Pans should be filled to about the same levels, and should not be mounded.

3. Open the door and slide the pans into the supports. If you will only be steaming one pan, put it in the middle position. Some foods will cause foam. When cooking foods that foam, such as shrimp, put an empty solid 2½” deep pan in the bottom slot of the pan racks.

4. Close the door. When the READY indicator is lit take one of the following steps:
   If you want to steam the food for a certain length of time push the TIMED button and set the desired time with the TIMER knob. The timer will automatically run the steamer for the set time and then STOP. A beeper will sound. Push the CANCEL to stop beeping.
   If you want to steam continuously push the MANUAL button. The unit will continue steaming until stopped.
   Push STOP to stop producing steam.

5. To remove pans from cavity open the door. Remove the pans from the steamer using hot pads or oven mitts to protect your hands from the hot pans.

6. To shut off the unit press the ON/OFF rocker switch to OFF, (FL=) will appear in the timer display. The steam generating reservoir will begin draining, displaying (Fi=) and (Fi=) as it drains, and refill to the high float twice and finally drain completely and turn off the unit.
   NOTE: When filling or draining the steam-generating reservoir (=) will be displayed indicating the water level in the reservoir. (_) the reservoir is empty, (=) low float is satisfied, (=) high float is satisfied.
   NOTE: If a large amount of shrimp is cooked in the SmartSteam100 foaming will occur because the steam lid actually gets so hot that the shrimp will cook on its surface and the shrimp proteins in the dripping will foam on the surface of the steam lid.

• To avoid this use a catch pan to catch shrimp drippings and proteins to prevent foaming when cooking a large amount of shrimp.

– High Float
– Low Float
– Empty

CLEANING

WARNING : DISCONNECT THE POWER SUPPLY BEFORE CLEANING THE OUTSIDE OF THE STEAMER.
KEEP WATER AND CLEANING SOLUTIONS OUT OF CONTROLS AND ELECTRICAL COMPONENTS. NEVER HOSE OR STEAM CLEAN ANY PART OF
THE UNIT.
AVOID CONTACT WITH ANY CLEANERS, DELIMING AGENTS, OR DEGREASERS AS RECOMMENDED BY THE SUPPLIER. MANY ARE HARMFUL. READ THE WARNINGS AND FOLLOW THE DIRECTIONS!
EVEN WHEN THE UNIT HAS BEEN SHUT OFF, DON’T PUT HANDS OR TOOLS INTO THE COOKING CHAMBER UNTIL THE FAN HAS STOPPED TURNING.
DON’T OPERATE THE UNIT UNLESS THE REMOVABLE PARTITION HAS BEEN PUT BACK IN ITS PROPER LOCATION.
DON’T USE ANY CLEANING AGENT THAT CONTAINS ANY SULFAMIC AGENT OR ANY CHLORIDE, INCLUDING HYDROCHLORIC ACID (HCL). TO CHECK FOR CHLORIDE CONTENT SEE ANY MATERIAL SAFETY DATA SHEETS PROVIDED BY THE CLEANING AGENT MANUFACTURER.
IMPORTANT : DO NOT USE ANY METAL MATERIAL (SUCH AS METAL SPONGES) OR METAL IMPLEMENTS (SUCH AS A SPOON, SCRAPER OR WIRE BRUSH) THAT MIGHT SCRATCH ANY STAINLESS STEEL SURFACE. SCRATCHES MAKE THE SURFACE HARD TO CLEAN AND PROVIDE PLACES FOR BACTERIA TO GROW.
DO NOT USE STEEL WOOL, WHICH MAY LEAVE PARTICLES EMBEDDED IN THE SURFACE, WHICH COULD EVENTUALLY CAUSE CORROSION AND
PITTING.
WARNING : ALLOW THE STEAMER TO COOL COMPLETELY BEFORE CLEANING. HOT SURFACES CAN CAUSE SEVERE BURNS.
WARNING : FAILURE TO CLEAN THE STEAMER AS SPECIFIED COULD NEGATIVELY IMPACT THE PERFORMANCE OF THE STEAMER.

To keep your SmartSteam100 Boilerless Steamer in proper working condition, use the following procedure to clean the unit. This regular cleaning will reduce the effort required to clean the steam generator and cavity.

A. Suggested Supplies

1. Mild detergent
2. Stainless steel exterior cleaner Groen Spray DeGreaser (Part Number 140830WS)
3. Cloth or sponge
4. Brush with soft bristles
5. Spray bottle
6. Measuring cup
7. Nylon pad
8. Towels
9. Plastic disposable gloves
10. Funnel

B. Procedure

1. Exterior Cleaning
   a. Prepare a warm solution of the mild detergent as instructed by the supplier. Wet a cloth with this solution and wring it out. Use a moist cloth to clean the outside of the unit. Do not allow free running liquid to touch the controls, the control panel, any electrical part, or any louver on the rear panels.
   b. To remove material that may be stuck to the unit, use a fiber brush or a plastic or rubber scraper with a detergent solution.
   c. Stainless steel surfaces may be polished with a recognized stainless steel cleaner.

2. Interior Cleaning
   Daily cleaning must be done in order to enhance the performance and prolong the life of your SmartSteam Boilerless Steamer.
   CLEANING INSTRUCTIONS:
   STEP 1 – Press the OFF switch to turn the steamer OFF and open the steamer door.
   STEP 2 – CAUTION: allow the steamer to cool completely before cleaning.
   STEP 3 – Remove the steam lid by grasping the two tabs located on the lid front and sliding the pan forward.
   STEP 4 – Remove the left pan rack by lifting the rack up and pulling it away from the cavity wall.
   STEP 5 – Remove the right fan shroud and rack assembly by lifting the rack up and pulling away from the cavity wall.
   STEP 6 – Clean the steam lid, left pan rack, and rack/ shroud assembly to remove food soils. These three parts may be cleaned in a dishwasher.
   STEP 7 -Use a mild detergent to wipe down the entire steamer cavity to remove food and scale particles. Carefully clean float probes if food residue or lose scale is present. A thin layer of tightly bound scale is normal and will not affect steamer performance. If the scale is excessive, then refer to the deliming instructions below.
   STEP 8 – Remove the drain strainer and clean thoroughly to remove any buildup of debris.
   STEP 9 – Replace pan racks and steam lid. A steamer is now cleaned and ready to use.

DELIMING INSTRUCTIONS:
When using Groen Boilerless Water Filtration System use vinegar as a deliming agent. Groen-approved delivery may be used to remove excessive scale build-up.
STEP 1 – After following all cleaning steps 1 through 7 listed above, turn the steamer on and allow water to enter the steamer cavity.
STEP 2 – Pour 1 cup of vinegar or deliver into the steamer cavity and shut the door.
STEP 3 – Set the steamer timer to 30 minutes and allow steam cleaning to occur.
STEP 4 – After 30 minutes cleaning cycle is complete, turn the steamer OFF and allow to cool completely.
STEP 5 – Open the steamer door and wipe down the entire steamer cavity to remove loosened scale particles. Carefully clean float probes if a loose scale is present.
STEP 6 – Replace pan racks and steam lid. The steamer is now cleaned and ready to use.
FLOAT PROBE ORIENTATION:
Following is an inside view of the steamer cavity with no water present. High- level float probe swings down. Note water probe orientation:

OVERFLOW DRAIN:

1. Turn your unit off and allow it to completely drain. SmartSteam units will drain automatically when the units are powered off. This is a 5-minute process.

2. Once the reservoir has completely drained (approximately 5 minutes), stand to the hinged side of the door (Figure 2), and slowly open the door allowing all of the steam to escape from the cavity. Allow the cavity to completely cool down and confirm that the reservoir has completely emptied before cleaning the overflow drain.

3. Remove the steam lid (Figure 3) and fan cover assembly (Figure 4), prior to cleaning the overflow drain.

4. Insert the cleaning brush into the overflow drain located at the lower, back right side of your steamer’s cavity (Figure 5). As the brush is pushed through the overflow drain, it will bend to follow the shape of the drain as it travels the length of the overflow drain. Once you use the cleaning brush for the first time, the wire between the handle
   and the bristles will retain a curved shape after the brush is removed from the overflow drain. The brush is designed to bend/curve in this fashion. There is no need to straighten the wire between cleanings/ usage.

5. With the cleaning brush, push and pull through the entire lengthy overflow drain several times. The brush should be inserted at least ten inches (10”) into the overflow drain to pass through the entire length of the drain piping. Repeat as necessary until the overflow drain is clean. Ensure that the overflow drain works properly
   by squirting water into the overflow drain and confirming that the water is flowing freely into the drain receptacle and not being blocked and backing up into the steamer cavity.
   If the overflow drain is clogged such that the cleaning brush will not clear the blockage or if water cannot move through the overflow drain into the drain receptacle without backing up into the steamer cavity, then a service call needs to be made and all use of the steamer must be discontinued until the service agent evaluates the issue and confirms that the unit is ready for further operation.

6. Clean the cooking cavity per the cleaning instructions in your operator’s manual.

7. Re-install the steam lid and fan cover assembly.

8. Leave the door open to prolong the life of the door gasket and allow the cavity to air out.

9. Clean, dry, and store the overflow cleaning brush after each use.

10. If a replacement brush is needed, the part number is 175977.

MAINTENANCE

The SmartSteam100 Boilerless Steamer is designed for minimum maintenance and no user adjustments should be necessary. Certain parts may need replacement after prolonged use. If there is a need for service, only Groen Authorized Service Agents should perform the work.
If steam or condensate is seen leaking from around the door, take the following steps:

1. Check the door gasket. Replace it if it is cracked or split.
2. Inspect the cooking chamber drain to be sure it is not blocked.
3. Adjust the door latch pin to allow for changes that might occur as the gasket ages.
   a. Loosen the lock nut at the base of the latch pin, then turn the latch pin 1/4 turn clockwise, and tighten the lock nut.
   b. After adjustment, run the unit to test for further steam leakage.
   c. If there is still leakage, repeat the adjustment
   d. Continue adjusting the pin clockwise until the door fits tightly enough to prevent leakage. The hinge may also be adjusted.

REPLACEMENT PARTS
To order parts, contact your Authorized Service Agent. Supply the model designation, serial number, part description, part number, quantity, and when applicable, voltage and phase.
CONTACT US
If you have questions pertaining to the content in this manual, contact Unified Brands at 888-994-7636.

TROUBLESHOOTING

This unit is designed to operate smoothly and efficiently if properly maintained.
However, the following is a list of checks to make in the event of a problem. Wiring diagrams are found at the end of this manual.
When in doubt, turn the unit off and call for service at 888-994-7636. If an item on the checklist is marked with (*), it means that the work should be done by a Groen Authorized Service Agent.

Be sure the water supply is adequate to run steamer(s) during normal operation.
No power| Check the wail circuit breaker.
Disconnect power, then check fuses on inside of steamer.’
Call a service technician.
Unit overfills with water at start up| Clean floats in unit / Check float probe orientation.
Clean drain strainer.
Call a service technician.
The steamer does not fill with water| Is the ON switch depressed?
Is the water supply connected?
Is the water turned on?
Is the water supply hose kinked or obstructed?
Check for low water pressure (less than 30 PSI) or low water flow (less than 1.5 gpm).
Is the screen at the water connection clogged?
-Door” shown in the time display window| Is the steamer door securely dosed?
No steam| Is the ON switch depressed?
Is the water supply connected?
Is the water turned on?
Is the steamer door completely dosed?
Fault Display 7| The component cooling fan may not be operating. The display may come on for several minutes during normal operation. If it stays on for more than 30 minutes. call service technician. It may be used for cooking. what waiting for service.
My unusual operation| Press the OFF switch to turn the steamer off. Momentarily turn the circuit breaker off and then on or unplug it from power. The Tum unit is back on.
Door pops open| Ensure the drain and vent are not plugged in. No more than two units should be attached to a single drain fine.
Check door pin adjustment per above.
Call a service technician.
Fault Display 6| Wait 30 minutes for the unit to cool down.
Call a service technician.

Parts List

Parts List

CALL FACTORY FOR REPLACEMENT PARTS:
888-994-7636

Key| Description| Part No.| Key| Description| Part No.
---|---|---|---|---|---
1| Terminal Block| 70185| 28| Front Panel Overlay (3E)| 153015
2| Capacitor, 3MF| 96813| | Front Panel Overlay (5E/10E)| 153472
3| Transformer 208/240v Primary/| 121716| 29| Door Latch Pin| 78914
| 24v secondary, 75VA| | 30| Door Pin Lock Nut| 3823
4| Contactor| 145081| 31| Steam Lid (3E/5E)| 149299
5| Fuseholder| 96809| | Steam Lid (10E)| 149452
6| Fuse| 119823| 32| Cavity Fan| 96790
7| Ground Terminal (3E/5E)| 106412| 33| Left Pan Rack (3E)| 149883
| Ground Terminal (10E)| 129714| | Left Pan Rack (5E)| 149872
8| Terminal Block (3E/5E)| 3888| | Left Pan Rack (10E)| 145642
| Terminal Block (10E)| 2577| 34| Door Handle| 129723
9| Water Valve –PRE-2015–| 71235| 35| Door Gasket (3E)| 124849
9| Water Valve — 2016 —| 100934| | Door Gasket (5E)| 125907
10| Muffin Fan| 177564| | Door Gasket (10E)| 143879
11| Drain Box (3E/5E)| 150659| 36| Terminal Block 480v Only (10E)| 3888
| Drain Box (10E)| 150661| x| Motor Shaft Seal| 96868
12| Hi-Limit| 144484| x| Blower Cover (3E)| 149387
13| Thermostat (drain box)| 145248| | Blower Cover (5E)| 149313
14| Drain Valve| 71234| | Blower Cover (10E)| 149451
16| Ready Thermostat| 147285| x| Right Pan Rack (3E)| 141571
17| Water Level Probe (Serial Number| 142689| | Right Pan Rack (5E)| 140157
| MSA and MSB)| | | Right Pan Rack (10E)| 145721
| Float Probe (Serial Number| 149880| x| Drip Tray (3E/5E)| 94151
| MSC and Following)| | | Drip Tray (10E)| 145520
18| Door Switch| 96857| x| Left Side Panel (3E)| 149229
19| Power Switch| 160920| | Left Side Panel (5E)| 149233
20| Door Assembly, Complete (3G)| 130858| | Left Side Panel (10E)| 149446
| Door Assembly, Complete (5G)| 125922| x| Right Side Panel (3E)| 149231
| Door Assembly, Complete (10G)| 143874| | Right Side Panel (5E)| 149235
21| Knob| 160921| | Right Side Panel (10E)| 149448
22| Control Board| 160648| x| Flow Reducer, Condensate| 147371
23| Toroid (480V only)| 119833| x| Flow Reducer, Fill| 144481
24| Motor Assembly| 146880| x| Harness, Control To Relay| 160884
25| Relay Board| 160649| | Board SSB|
26| Element 208v 1000w (3E/5E)| 148553| x| Harness, SSB Rear (3E/5E)| 160883
| Element 240v 1000w (3E/5E)| 148554| x| Harness, SSB Low Voltage (3E/5E)| 160880
| Element 277v 1000w (3E/5E)| 148552| x| Harness, SSB Foward (3E/5E)| 160882
| Element 208v 1000w (10E)| 148444| x| Harness, Steamer High Voltage (3E/5E)| 160874
| Element 240v 1000w (10E)| 148551| x| Harness, SSB High Voltage| 153486
| Element 277v 1000w (10E)| 148443| x| Jumper, Voltage Select| 123124
27| Top Panel (3E/5E)| 150637| x| Harness, SSB-10E Low Voltage| 153841
| Top Panel (10E)| 149444| x| Harness, SSB-10E Forward| 153842
| | | x| Harness, SSB-10E Rear| 153843
| | | x| Harness, Steamer 480v only| 153118

x- Item not depicted/called out in drawing or photograph

Wiring Diagram

Service Log

OM-SSB-3E/5E/10E & (2)SSB-3E/5E/10E Domestic

References

• Unified Brands » Re-imagining Food Preparation

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