VORNADO TRANSOM AE Window Circulator Owner’s Manual

June 12, 2024
Vornado

VORNADO logo TRANSOM AE Window Circulator
Owner’s ManualVORNADO TRANSOM AE Window
Circulatorvornado.com

TRANSOM AE Window Circulator

READ AND SAVE THESE INSTRUCTIONS

We expect this product to be perfect.
If it is not, we will make it right.
vornado.com
800-234-0604
help@vornado.com

IMPORTANT SAFETY INSTRUCTIONS

This owner’s guide and any additional inserts are considered part of the product. They contain important information about safety, use and disposal. Before using the product, please familiarize yourself with all operating and safety instructions. Please keep all documents for future reference and pass these documents on, together with the product, to any future owner. See www.vornado.com/circulators-manuals to view, download and print the most current version of these instructions.
INTENDED USE: This product is intended to circulate indoor and outdoor air only in a window installation in the United States and Canada. This product is not intended for commercial or industrial use. The manufacturer assumes no responsibility for damage or injury due to unauthorized use or product modification. Failure to follow these directions will void the product warranty.

WARNING: Risk to Children and Impaired Persons
Supervision is required during the installation, operation, cleaning and maintenance of this product by children 12 years of age and younger and anyone with reduced physical, sensory or mental capabilities. Children should be supervised to ensure that they do not play with the appliance, its parts and packaging material.
INSTALLATION WARNING —To reduce risk of fire, electrical shock and injury to persons, observe the following:

  • This product is intended for window installation only. Only use with product controls facing indoors (not exposed to elements). Do not use this product in a manner other than indicated by the manufacturer in the window installation instructions below.
  • Pull back and secure all curtains and draperies and place this product away from tablecloths, blankets, and other fabrics, since they may be drawn into the fan, damage the motor and/or cause a fire.
  • No part of this product (the appliance, power cord, plug, packaging, etc.) should be placed near furnaces, fireplaces, stoves or other high temperature heat sources. Do not use this product on an uneven or unstable surface, or near water.”
  • The appliance, power supply, power cord and plug cannot come into contact with water. Do not use this product on wet surfaces. Do not use this product in a bathtub or shower or position product where it may fall into a bathtub, laundry, swimming pool or other water container. Do not use this product outdoors or expose it to weather or elements.
  • Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Do not route cord under furniture or appliances. Arrange cord away from traffic area and where it will not be tripped over. The cord should not hang over edges of counters or be placed where it can be crimped or closed in doors. Place appliance near an easily accessible outlet so the product can be unplugged quickly during an emergency.

SAFE USE WARNING —To reduce risk of fire, electrical shock and injury to persons, observe the following:

  • WARNING: To reduce likelihood of circuit overload, fire and electric shock, do not operate with a solid state speed device, such as a dimmer control switch.
  • Do not operate any fan with a damaged cord or plug. Discard fan or return to an authorized service facility for examination and/or repair.
  • Do not operate unit if the unit has been dropped or damaged. Do not use this product if it has a damaged power cord or plug. To avoid risk of electrical shock, do not attempt to repair or replace parts. Only original replacement parts may be used. If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard. Contact Vornado Consumer Service at 1-800-234-0604 (phone) or consumerservice@vornado.com (email) for further instructions about replacement and repair.
  • Before plugging power cord into electrical outlet, be sure that all electrical information on the rating label, including voltage, is compatible with your outlet’s power supply.
  • Do not sit or stand on product.
  • Never use the cord as a handle or otherwise yank, strain or stretch the power cord.
  • While the product is plugged in, do not insert or allow foreign objects to enter any input or output opening as this may cause risk of electric shock or fire, or damage the product.
  • A loose fit between wall outlet (receptacle) and plug may cause overheating and distortion of the plug. Discontinue use of the product in this outlet. Contact a qualified electrician to replace loose or worn outlets.
  • This appliance has a polarized plug (one blade is wider than the other.) To reduce the risk of electric shock, this plug is intended to fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician. Do not attempt to defeat this safety feature.
  • Before moving, repositioning, servicing, cleaning and when not in use, use the product controls to turn off the power and then unplug.
    Always unplug device to avoid possible injury due to remote activation of the product. To disconnect from outlet, grasp and pull only the plug. Also, power off and unplug if the product will be left unattended for an extended period of time or during electrical storms.

SERVICING WARNING —To reduce risk of fire, electrical shock and injury to persons, observe the following:

  • Always unplug device before servicing or cleaning to avoid possible injury due to remote activation of the product.
  • Clean your product regularly, only as is instructed in this manual. Prior to cleaning, turn off the power on your product and unplug. Do not use gasoline, thinners, solvents, ammonias or other chemicals for cleaning. Refer to the CLEANING instructions provided.
  • Do not open appliance housing while product is plugged in. To avoid risk of shock, all service and/or repairs must be done by a Vornado Authorized service Center.
  • This product employs overload protection (fuse). A blown fuse indicates an overload or short-circuit situation. If the fuse blows, unplug the product from the outlet. Replace the fuse as per the user servicing instructions (follow product marking for proper fuse rating) and check the product. If the replacement fuse blows, a short-circuit may be present and the product should be discarded or returned to an authorized service facility for examination and/or repair.

User Servicing Instructions

  1. Using the product controls, turn off the appliance.
  2. Grasp the plug (not the cord) and disconnect from the outlet.
  3. Risk of Fire. Replace fuse only with 2.5 Amp, 125 Volt fuse as approved by Vornado Consumer Service. For an authorized replacement fuse, please contact Vornado Consumer Service.
  4. Once the replacement is received, use a small flat-head screwdriver to slide open the fuse cover (located on the plug) (See Fig. A, next page).
  5. Remove fuse by using the screwdriver to gently lift each end of the fuse (See Fig. B, next page).
  6. Install the replacement fuse by using the screwdriver to gently push each metal end of the fuse into the receptacle one at a time. Do not push on the center of the fuse—it is fragile and may break.
  7. Slide the fuse cover closed using the screwdriver. When closed, the cover should fit completely in the plug. No part of the cover should stick out (See Fig. C, next page).
  8. Plug your appliance into the outlet and turn the power on.
  9. If the replacement fuse blows, a short-circuit may be present and the product should be discarded or returned to an authorized service facility for examination and/or repair.

VORNADO TRANSOM AE Window Circulator - PlugRisk of fire. Do not replace attachment plug. Contains a safety device (fuse, AFCI, LCDI) that should not be removed. Discard product if the attachment plug is damaged.
FCC Compliance Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Contact Vornado Customer Service or dealer or an experienced radio/TV technician for help.

This Class B digital apparatus complies with Canadian ICES-003.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
This device contains license-exempt transmitter(s)/receiver(s) that comply with Innovation, Science and Economic Development Canada’s license-exempt RSS(s). Operation is subject to the following two conditions:

  1. This device may not cause interference.
  2. This device must accept any interference, including interference that may cause undesired operation of the device.

RF Exposure Statement: This equipment complies with FCC/ISED radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body. Supplier’s FCC Declaration of Conformity
Unique Identifier: Vornado Model TRANSOM AE
Responsible Party: Vornado Air LLC
Mailing Address: 415 E. 13th St., Andover, KS 67002
Contact: www.vornado.com
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FEATURES

VORNADO TRANSOM AE Window Circulator - Features INTEGRATED CARRY HANDLE
Easy to carry, easy to install.
ELECTRONIC REVERSIBLE FAN/EXHAUST
One button, quick transition from fan to exhaust.
SOFT-FIT MODULAR FOAM BLOCK SYSTEM
Easy installation creating barrier against outside noises & temperatures.
WEATHER RESISTANT ENCLOSURE
LOW PROFILE SILHOUETTE
Allows for greater visibility through window.
AUTO MODE WITH THERMOSTAT
Automatically adjusts air flow as needed based on temperature.
4 SPEED TOUCH CONTROLS
A setting for every comfort level.
EXTRA LONG 8′ POWER CORD
Ample cord length.
AUTO-DIMMING DISPLAY
All non-essential lights are turned off, cutting out light pollution PLUS saving on energy.

WINDOW INSTALLATION

NOTE: the TRANSOM AE has been designed for use with single-hung and double-hung windows. It will accommodate windows 26 to 40 inches wide and require a window opening of at least 8 inches tall.
FOR HORIZONTAL INSTALLATION ONLY. DO NOT ATTEMPT VERTICAL WINDOW INSTALLATION.
DURING PRODUCT AND FOAM BLOCK INSTALLATION, KEEP ONE HAND ON PRODUCT AT ALL TIMES.VORNADO TRANSOM AE Window Circulator - window

  1. We recommend keeping the window screen in place.
  2. Center the TRANSOM AE in the window, ensuring that the foam on the bottom of the product is snugly secured in the bottom of the window casing.
  3. Close the window to secure the product in place.
  4. Tuck the optional Soft-Fit foam blocks on either side of the product, tucking them securely into the window casing.
  5. Optional: Route the powercord as needed, using the clips provided to secure cord in place.

ACCESSORIES
To order replacement foam blocks, please contact Vornado Consumer Service at 800-234-0604 or help@vornado.com.

CONTROLS

VORNADO TRANSOM AE Window Circulator - controls

HOW TO USE

  1. Touch to power unit ON or OFF.
  2. Select desired speed setting by pressing or . There are four (4) speeds: 1- LOW, 2- MEDIUM, 3- HIGH & 4- TURBO. Speed is indicated by number show on display.
  3. Touch  to change from direct airflow to exhaust. Touch the button again to change from exhaust to direct airflow.
  4. The product includes an integrated thermostat and the indoor room temperature will be illuminated on the display only when the thermostat is activated (in AUTO MODE). Touch to activate AUTO MODE.
    • Touch or button to set your ideal temperature, between 60 – 90° F, holding either button for 3 seconds will allow for quick temperature adjustment.
    • While in this adjustment mode, the temperature display will momentarily flash and then return to display the current indoor room temperature.
    • Touch the to deactivate AUTO MODE. The icon will turn white to indicate AUTO MODE is deactivated.

Note: Temperature display is Fahrenheit only.
Note: Your TRANSOM AE is equipped with auto-dimming controls. All non- essential lights will turn off after a few seconds of inactivity. Only the power button will remain illuminated. The first touch to the control panel will wake up the unit, allow for setting adjustment and will go dark again after a few seconds of inactivity.

GETTING CONNECTED

Before product setup, download or update the Amazon Alexa app from your mobile device’s app store and ensure your phone is connected to your 2.4 GHz WIFI network.

  1. Plug in your TRANSOM AE.
  2. Open the Alexa app and tap the MORE icon to add a device. Follow the on-screen instructions. If prompted by the app, scan the 2D barcode located on the product. If 2D barcode doesn’t work or you are unable to locate your 2D barcode, use the manual setup in the app.
  3. Once successfully connected, a message will appear in the Amazon Alexa app and the power button on your TRANSOM AE will be illuminated blue. Your fan is ready to use.

FACTORY RESET: If for any reason, there is a problem with your product or you wish to disconnect the product from your network you can reset it to factory settings. Simply press and hold the POWER and DIRECT MODE buttons for 6 seconds or until all LED lights begin to flash. To reconnect your TRANSOM AE, follow steps above.

USING ALEXA

| Once connected to Amazon Alexa, your TRANSOM AE can be controlled via your voice with any Alexa Echo device or the Alexa App on your phone. To control your product, use simple voice controls like:
“Alexa, turn ON / OFF the fan.”
“Alexa, set speed on the fan to 1- LOW / 2- MEDIUM / 3- HIGH / 4- TURBO.”
“Alexa, INCREASE / DECREASE the speed on the fan.”
“Alexa, set direction to DIRECT / EXHAUST (OR INLET / OUTLET) mode on the fan.”
“Alexa, enable AUTO MODE on the fan.” “Alexa, set TEMPERATURE to [between 60 and 90] on the fan.”
---|---
| You can also use the Amazon Alexa app as a remote control for your TRANSOM AE. See app for details.
| You can unplug fan from wall to immediately disconnect from Alexa device control. Follow FACTORY RESET instructions (page 11) to permanently disconnect device from network, if needed.

CLEANING

Because your product moves a substantial amount of air, it will need regular cleaning. If service is required, return your unit to Vornado (see WARRANTY for instructions).
WARNING: Always unplug device before servicing or cleaning to avoid possible injury due to remote activation of the product.
REGULAR CLEANING

  1. Unplug unit before cleaning.
  2. Use the brush attachment on your household vacuum cleaner to vacuum any accumulated dust off the unit.
  3. Wipe down the entire unit with a soft cloth.

Note: Do not use gasoline, thinners, solvents or other chemicals for cleaning. The motor is permanently lubricated and requires no oiling.

TROUBLESHOOTING

PROBLEM POSSIBLE CAUSE AND SOLUTION
Unit fails to power on. Unit is not plugged in. Plug Power Cord into

electrical outlet.
Unit is damaged or in need of repair. Cease usage and unplug. Contact Consumer Service for assistance.
Fuse needs to be replaced. See IMPORTANT INSTRUCTIONS for how to replace the fuse or contact Consumer Service.
Unit is not producing sufficient amount of air.| Ensure unit is set to highest setting for maximum air circulation.
Allow the unit to fully circulate the air throughout the room, this may take several minutes. Ensure all air inlets and outlet grille are unobstructed.
Air is not moving in the desired direction.| Switch the direction of the airflow from DIRECT to EXHAUST (or EXHAUST to DIRECT). If problem persists, turn unit OFF and ON and adjust settings as needed.
Unit is on but there is no air moving.| Preset temperature in AUTO might be set too high. Lower the set temperature or turn AUTO off.
Cannot Connect Unit to my Amazon Alexa Account| You might be connected to a 5 GHz WiFi network. Disconnect and reconnect to a 2.4 GHz network and try again.
Your WiFi signal might not be strong enough. Move closer to your WiFi router and try the setup again.

WARRANTY

We expect this product to be perfect. If you’re not satisfied with this product, let us know.
We’re Here To Help
800.234.0604
vornado.com
help@vornado.com
Vornado Air LLC (“Vornado”) warrants to the original consumer or purchaser this Vornado® Whole Room Circulator (“Product”) is free from defects in material or workmanship for a period of five (5) years from the date of purchase. If any such defect is discovered within the warranty period, Vornado, at its discretion, will repair or replace the Product at no cost.
For warranty or repair service: Call 1-800-234-0604 or email help@vornado.com to obtain a Return Authorization (“RA”) form. Please have or include your Product’s model number and serial number, as well as your name, address, city, state, zip code and phone number when contacting Vornado for warranty service. To file a contactless warranty claim, visit vornado.com/contact-us.
After receiving the RA form, ship your Product to: Vornado Air LLC Attn: Warranty & Repair 415 East 13th Street Andover, KS 67002. For your convenience, please have your model number and serial number when contacting Vornado with service inquiries. To assure proper handling, packages must be clearly marked with the RA number. Packages not clearly marked with the RA number may be refused at the receiving dock. Please allow 1-2 weeks for repair and return of your Product after the Product is received.
Repairs not covered by the warranty or outside the warranty period will require a fee to cover the cost of materials, labor, handling and shipping.
This warranty does not apply to defects resulting from abuse of the Product, modification, alteration, mishandling, improper maintenance, commercial use or repair or service of the Product by anyone other than Vornado; damages which occur in shipment or are attributed to acts of God. Improper product use, which includes using an external device that alters or converts the voltage or frequency of electricity, or shipping a Vornado product to a country not intended for use will void all warranties. Any unauthorized product modification, repair by unauthorized repair center, or use of non-approved replacement parts is not recommended and any consequences will not be covered by support services or product warranties. The product warranty will be honored only on models that are being used in the country intended. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE EXCLUSIVE REMEDY OF THE CONSUMER. VORNADO SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an implied warranty lasts, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may have other rights that vary from state to state. The manufacturer assumes no responsibility for damage caused by failure to follow these instructions or improper product use. Any such actions will invalidate the product warranty.
All company names and product names are trademarks of their respective owners.
© All rights reserved. All technical information, data, and instructions for the installation, connection, and operation contained in these instructions for use correspond to the latest available information at time of printing. The contents of this manual may differ slightly from the actual product. Observe any additional supplements.

Designed, engineered and supported in Andover, KS
© 2023 Vornado Air LLC Andover, KS 67002 U.S. Specifications subject to change without notice.
Vornado® is a trademark owned by Vornado Air LLC.

VORNADO logoVornado Air, LLC
415 East 13th Street, Andover, Kansas 67002
800.234.0604 | vornado.com
CL3-0895 R-, V01

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