poly CCX 400 Touchscreen Phone Instruction Manual
- June 12, 2024
- Poly
Table of Contents
SIMPLE AND INTUITIVE.
BENEFITS
- Conversations stay on track with Poly HD Voice.
- Command the conversation with touchscreen simplicity.
- Eliminate distracting background noise at the source with Poly NoiseBlockAI and Acoustic Fence technology.
- Easy for IT to install and manage with robust provisioning and support tools— including Poly Lens.
POLY CCX 400
Sometimes all you need is a reliable touchscreen phone. An always-on, alwaysready phone you can count on. The Poly CCX 400 is an entry-level business media phone that’s easy to use. Its interface is simple and intuitive. And contacts and meetings are one swipe or one tap away on a color touch screen.
- Color touch-screen operation with 5” multi-touch LCD display.
- Hear every nuance with Poly HD Voice and Poly Acoustic Clarity.
- Eliminate distracting background noise with Poly Acoustic Fence technology.
- Full-duplex speakerphone operation with world-class echo cancellation and Poly NoiseBlockAI technology.
- Wall mountable with optional CCX 400 wall mount kit.
POLY CCX 400
SPECIFICATIONS
USER INTERFACE FEATURES
- Gesture-based, multitouch-capable capacitive touch screen
- 5-inch color LCD (720 x 1280 pixel)
- 9:16 aspect ratio
- Screen saver
- On-screen virtual keyboard
- Voicemail support
- Adjustable base height
- One USB type-A port (2.0 compliant) for media and storage applications
- Unicode UTF-8 character support
- Adjustable font size selection (regular, medium, large)
- Normal and dark mode
- Multilingual user interface including Arabic, Chinese, Czech, Danish, Dutch, English (Canada/ US/UK), French, German, Hungarian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, and Swedish
AUDIO FEATURES
- Poly HD Voice technology delivers lifelike voice quality for each audio path; handset, hands-free speakerphone, and optional headset
- Poly Acoustic Fence technology removes background office noise heard by far end when using handset or wired headsets
- Poly Acoustic Clarity technology providing full-duplex speakerphone conversations, acoustic echo cancellation and Poly NoiseBlockAI technology background noise suppression
- Poly NoiseBlockAI technology removes most background noise when using the speakerphone even while you are talking
- TIA-920 wideband audio, type 1 compliant (IEEE 1329 full duplex)
- Frequency response—150 Hz—7 kHz for handset, optional headset and handsfree speakerphone modes
- Codecs: G.711 (A-law and μ-law), G.729AB, G.722 (HD Voice), G.722.1 iLBC
- Individual volume settings with visual feedback for each audio path
- Voice activity detection
- Comfort noise generation
- DTMF tone generation (RFC 2833 and in-band)
- Low-delay audio packet transmission
- Adaptive jitter buffers
- Packet loss concealment
- OPUS support
HEADSET AND HANDSET COMPATIBILITY
- Dedicated RJ-9 headset port
- Hearing aid compatibility to ITU-T P.370 and TIA 504A standards
- Compliant with ADA Section 508 Subpart B
- 1194.23 (all)
- Hearing aid compatible (HAC) handset for magnetic coupling to hearing aids
- Compatible with commercially-available TTY adapter equipment
- USB headset support
NETWORK AND PROVISIONING
-
SIP protocol support
-
SDP
-
IETF SIP (RFC 3261 and companion RFCs)
-
Two-port gigabit Ethernet switch
-
10/100/1000Base-TX across LAN and PC ports
-
Conforms to IEEE802.3-2005 (Clause 40) for Physical media attachment
-
Conforms to IEEE802.3-2002 (Clause 28) for link partner auto-negotiation
-
Manual or dynamic host configuration protocol (DHCP) network setup
-
Time and date synchronization using SNTP
-
FTP/TFTP/HTTP/HTTPS serverbased central provisioning for mass deployments
-
Provisioning and call server redundancy supported
-
QoS Support—IEEE 802.1p/Q tagging (VLAN), Layer 3 TOS, and DHCP
-
VLAN—CDP, DHCP VLAN discovery, LLDP-MED for VLAN discovery
– Network address translation support for static configuration and “keep- alive” -
SIP signaling
-
RTCP and RTP support
-
Event logging
-
Syslog
-
Hardware diagnostics
-
Status and statistics reporting
-
IPv4 and IPv6
-
TCP
-
UDP
-
DNS-SRV
SECURITY
- 802.1X authentication and EAPOL
- SRTP Media encryption using AES-256
- Transport layer security (TLS)
- Encrypted configuration files
- Digest authentication
- Password login
- Support for URL syntax with password for boot server address
- HTTPS secure provisioning
- Support for signed software executables
POWER
- Built-in auto sensing IEEE 802.3af Power over Ethernet (Class 3) 13 W (Max)
- External Universal AC/DC Adapter (optional) 5 VDC @ 3 A (15 W)
- ENERGY STAR ® rated
REGULATORY APPROVALS
- Australia RCM
- Brazil ANATEL
- Canada ICES and NRTL
- China RoHS 2.0
- EEA CE Mark
- Russia Customs Union
- Indonesia SDPPI
- Japan VCCI
- Mexico NYCE
- NZ Telepermit
- Saudi Arabia CITC
- South Africa ICASA
- South Korea KC
- USA FCC and NRTL
SAFETY
- UL 62368-1
- CAN/CSA C22.2 No. 62368-1-14
- EN 62368-1
- IEC 60950-1 & IEC 62368-1
- AS/NZS 62368-1
EMC
- FCC Part 15 Class B
- ICES-003 Class B
- EN 55032 Class B
- EN 55024
- CISPR32 Class B
- VCCI Class B
OPERATING SYSTEM
-
Android 9
OPERATING CONDITIONS -
Temperature: 0 to 40 °C (+32 to 104 °F)
-
Relative humidity: 5% to 95%, noncondensing
STORAGE TEMPERATURE -
-40 to + 70 °C (-40 to + 160 °F)
POLY CCX 400 BUSINESS MEDIA PHONE COMES WITH:
-
Console
-
Handset with handset cord
-
Network (LAN) cable—CAT-5E
-
Desk Stand
-
Setup Sheet
SIZE UNIT -
18.1 cm x 21.5 cm x 5.0 cm WxHxD
-
7.1 in x 8.5 in x 2.0 in WxHxD
PART NUMBER -
2200-49700-025 CCX 400 Business Media Phone. Open SIP. PoE. Ships without power supply
-
2200-49700-019 CCX 400 Business Media Phone. Microsoft Teams. PoE. Ships without power supply
-
2200-49703-001 CCX 400 wall mount kit
WEIGHT -
Unit box weight: 1.043 kg (2.23 lbs)
UNIT BOX DIMENSIONS -
22.2 cm x 24.3 cm x 6.9 cm WxHxD
-
8.7 in x 9.6 in x 2.7 in WxHxD
MASTER CARTON QUANTITY -
Ten (10)
WARRANTY -
One (1) year
LEARN MORE
For more information on CCX 400 visit poly.com/ccx
©2023 Poly.
All trademarks are the property of their respective owners. 3.23 614851
DATA SHEET