WEN Products 73002 Service Utility Cart Instruction Manual

June 12, 2024
WEN Products

WEN Products 73002 Service Utility Cart

Product Information

Specifications:

  • Model 73002:
    Maximum Capacity: 500 Pounds (Evenly Distributed)
    Tray Size: 30 in. x 16 in. x 3 in. –
    Casters: Two Fixed Wheels, Two Swivel Wheels


  • Model 73004:
    Maximum Capacity: Not specified
    Tray Size: Not specified –
    Casters: Not specified

Safety

  • The tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety.
  • Pay close attention to the rules for safe operation, warnings, and cautions.
  • Always follow the safety precautions to reduce the risk of fire, electric shock, or personal injury.

Before Operating

  • Unpack the service cart and check the packing list.
  • Review the warranty statement.

Operation & Maintenance

  • Refer to the exploded view and parts list for reference.
  • Review the warranty statement.

Introduction

  •  The WEN Service Cart is a tool that requires safe operation.
  • Read and understand the operator’s manual and all the labels affixed to the tool.
  • The manual provides information on safety concerns, assembly instructions, and operating instructions.

Note:

  • The safety information provided is not exhaustive.
  • WEN reserves the right to change the product and specifications without prior notice.
  • If your tool does not match this manual, visit wenproducts.com for the most up-to-date manual or contact customer service.

Usage Instructions

  1. Unpacking: Carefully unpack the service cart and ensure that all parts are included as per the packing list.
  2. Assembly: Follow the assembly instructions provided in the manual to assemble the service cart.
  3. Safety Precautions: Familiarize yourself with the safety precautions mentioned in the manual. Pay attention to danger, warning, and caution symbols.
  4. Operation: Use the service cart for its intended purpose. Ensure that the maximum capacity limit is not exceeded.
  5. Maintenance: Regularly inspect and maintain the service cart as per the instructions provided in the manual.
  6. Warranty: Review the warranty statement for information on warranty coverage and any specific maintenance requirements.
  7. Contact Customer Support: If you have any product questions or need technical support, contact WEN customer support via phone or email.

NEED HELP? CONTACT US!
Have product questions? Need technical support? Please feel free to contact us: 1-847-429-9263 (M-F 8AM-5PM CST) [email protected]

IMPORTANT: Your new tool has been engineered and manufactured to WEN’s highest standards for dependability, ease of operation, and operator safety. When properly cared for, this product will supply you years of rugged, trouble-free performance. Pay close attention to the rules for safe operation, warnings, and cautions. If you use your tool properly and for its intended purpose, you will enjoy years of safe, reliable service.
For replacement parts and the most up-to-date instruction manuals, visit WENPRODUCTS.COM

INTRODUCTION

Thanks for purchasing the WEN Service Cart. We know you are excited to put your tool to work, but first, please take a moment to read through the manual. Safe operation of this tool requires that you read and understand this operator’s manual and all the labels affixed to the tool. This manual provides information regarding potential safety concerns, as well as helpful assembly and operating instructions for your tool.

WARNING
Indicates danger, warning, or caution. The safety symbols and the explanations with them deserve your careful attention and understanding. Always follow the safety precautions to reduce the risk of fire, electric shock or personal injury. However, please note that these instructions and warnings are not substitutes for proper accident prevention measures.

NOTE: The following safety information is not meant to cover all possible conditions and situations that may occur. WEN reserves the right to change this product and specifications at any time without prior notice.

At WEN, we are continuously improving our products. If you find that your tool does not exactly match this manual, please visit wenproducts.com for the most up-to-date manual or contact our customer service at 1-847-429-9263.
Keep this manual available to all users during the entire life of the tool and review it frequently to maximize safety for both yourself and others.

SPECIFICATIONS

WEN-Products-73002-Service-Utility-Cart-fig-1

GENERAL SAFETY RULES

WARNING! Read all safety warnings and all instructions. Failure to follow the warnings and instructions may result in electric shock, fire and/or serious injury.

Safety is a combination of common sense, staying alert and knowing how your item works. The term “power tool” in the warnings refers to your mains- operated (corded) power tool or battery-operated (cordless) power tool.
SAVE THESE SAFETY INSTRUCTIONS.

WORK AREA SAFETY

  1. Keep work area clean and well lit. Cluttered or dark areas invite accidents.
  2. Do not operate power tools in explosive atmospheres, such as in the presence of flammable liquids, gases or dust. Power tools create sparks which may ignite the dust or fumes.
  3. Keep children and bystanders away while operating a power tool. Distractions can cause you to lose control.

ELECTRICAL SAFETY

  1. Power tool plugs must match the outlet. Never modify the plug in any way. Do not use any adapter plugs with earthed (grounded) power tools. Unmodified plugs and matching outlets will reduce risk of electric shock.
  2. Avoid body contact with earthed or grounded surfaces such as pipes, radiators, ranges and refrigerators. There is an increased risk of electric shock if your body is earthed or grounded.
  3. Do not expose power tools to rain or wet conditions. Water entering a power tool will increase the risk of electric shock.
  4. Do not abuse the cord. Never use the cord for carrying, pulling or unplugging the power tool. Keep cord away from heat, oil, sharp edges or moving parts. Damaged or entangled cords increase the risk of electric shock.
  5. When operating a power tool outdoors, use an extension cord suitable for outdoor use. Use of a cord suitable for outdoor use reduces the risk of electric shock.
  6. If operating a power tool in a damp location is unavoidable, use a ground fault circuit interrupter (GFCI) protected supply. Use of a GFCI reduces the risk of electric shock.

PERSONAL SAFETY

  1. Stay alert, watch what you are doing and use common sense when operating a power tool. Do not use a power tool while you are tired or under the influence of drugs, alcohol or medication. A moment of inattention while operating power tools may result in serious personal injury.
  2. Use personal protective equipment. Always wear eye protection. Protective equipment such as a respiratory mask, non-skid safety shoes and hearing protection used for appropriate conditions will reduce the risk of personal injury.
  3. Prevent unintentional starting. Ensure the switch is in the off-position before connecting to power source and/or battery pack, picking up or carrying the tool. Carrying power tools with your finger on the switch or energizing power tools that have the switch on invites accidents.
  4. Remove any adjusting key or wrench before turning the power tool on. A wrench or a key left attached to a rotating part of the power tool may result in personal injury.
  5. Do not overreach. Keep proper footing and balance at all times. This enables better control of the power tool in unexpected situations.
  6. Dress properly. Do not wear loose clothing or jewelry. Keep your hair and clothing away from moving parts. Loose clothes, jewelry or long hair can be caught in moving parts.
  7. If devices are provided for the connection of dust extraction and collection facilities, ensure these are connected and properly used. Use of dust collection can reduce dust-related hazards.

POWER TOOL USE AND CARE

  1. Do not force the power tool. Use the correct power tool for your application. The correct power tool will do the job better and safer at the rate for which it was designed.
  2. Do not use the power tool if the switch does not turn it on and off. Any power tool that cannot be controlled with the switch is dangerous and must be repaired.
  3. Disconnect the plug from the power source and/or the battery pack from the power tool before making any adjustments, changing accessories, or storing power tools. Such preventive safety measures reduce the risk of starting the power tool accidentally.
  4. Store idle power tools out of the reach of children and do not allow persons unfamiliar with the power tool or these instructions to operate the power tool. Power tools are dangerous in the hands of untrained users.
  5. Maintain power tools. Check for misalignment or binding of moving parts, breakage of parts and any other condition that may affect the power tool’s operation. If damaged, have the power tool repaired before use. Many accidents are caused by poorly maintained power tools.
  6. Keep cutting tools sharp and clean. Properly maintained cutting tools with sharp cutting edges are less likely to bind and are easier to control.
  7. Use the power tool, accessories and tool bits, etc. in accordance with these instructions, taking into account the working conditions and the work to be performed. Use of the power tool for operations different from those intended could result in a hazardous situation.
  8. Use clamps to secure your workpiece to a stable surface. Holding a workpiece by hand or using your body to support it may lead to loss of control.
  9. KEEP GUARDS IN PLACE and in working order.

SERVICE

  1. Have your power tool serviced by a qualified repair person using only identical replacement parts. This will ensure that the safety of the power tool is maintained.

CALIFORNIA PROPOSITION 65 WARNING
Some dust created by power sanding, sawing, grinding, drilling, and other construction activities may contain chemicals, including lead, known to the State of California to cause cancer, birth defects, or other reproductive harm. Wash hands after handling. Some examples of these chemicals are:

  • Lead from lead-based paints.
  • Crystalline silica from bricks, cement, and other masonry products.
  • Arsenic and chromium from chemically treated lumber.

Your risk from these exposures varies depending on how often you do this type of work. To reduce your exposure to these chemicals, work in a well-ventilated area with approved safety equipment such as dust masks specially designed to filter out microscopic particles.

UNPACKING & PACKING LIST

UNPACKING
Carefully remove the service cart from the packaging and place it on a sturdy, flat surface. Make sure to take out all contents and accessories. Do not discard the packaging until everything is removed. Check the packing list below to make sure you have all of the parts and accessories. If any part is missing or broken, please contact customer service at 1-847-429-9263 (M-F 8-5 CST), or email [email protected]

PACKING LIST

  1. Upper Tray ………………………………………………….1
  2. Lower Tray ………………………………………………….1
  3. Legs …………………………………………………………..4
  4. Push Handle………………………………………………..1
  5. Towel Rack………………………………………………….1
  6. Swivel Casters……………………………………………..2
  7. Fixed Casters……………………………………………….2
  8. Carriage Bolts ……………………………………………16
  9. Washers……………………………………………………16
  10. Screws ……………………………………………………12
  11. Nuts ……………………………………………………….16

ASSEMBLY & ADJUSTMENTS

ASSEMBLING THE SERVICE CART

  1. Place the upper tray (Fig. 1 – 1) upside-down on a flat work surface.

  2. Turn the push handle (Fig. 1 – 2) upside down with the cup holder towards the tray. Using a rubber mallet (not included), tap the push handle down into the grooves on the tray. Make sure the handle is all the way on the tray.
    NOTE : To overcome the friction between the two plastic surfaces, rub a little petroleum jelly onto the grooved surface. The two parts should slide together with a few gentle taps of the rubber mallet.

  3. Locate two of the legs (Fig. 2 – 1), taking note of the positions of the bottom flanges. Place one nearest the handle and the other diagonally across the shelf tray corner. Using a rubber mallet, tap the legs onto the upper tray until the tab with the three screw holes is in contact with the shelf tray. Repeat this process with the other two legs so all four legs are in solid contact with the shelf tray.

  4. Insert and tighten three screws (Fig. 2 – 2) per leg so that the legs are secured in the shelf tray

  5. Now for the lower tray (Fig. 3 – 1). Turn the shelf tray upside down and place it onto the four legs (Fig. 3 – 2). The flanges on the four legs should fit into the depressions in this shelf tray. If all 12 screws were correctly secured through the four legs into the shelf tray, everything should fit together. Gently tap shelf tray onto the four legs until the tabs and shelf tray depressions are in contact with each other.

  6. Insert the carriage bolts (Fig. 4 – 1) up through the leg tabs and the shelf tray. Attach the casters (Fig. 5 – 1) by first hand tightening the washers (Fig. 5 – 2) and nuts (Fig. 5 – 3). Once all four casters are in place, go back and use an adjustable wrench to make sure all nuts and bolts are fully tightened and secure.
    NOTE: To maximize control, we suggest installing the fixed casters on the same side as the handle, while the swivel casters go on the opposite side of the cart. However, if you prefer to have them the opposite way in order to make sharper turns and pivots, that will also work.

  7. Turn service cart upright and install the towel rack (Fig. 6 – 1). Make certain all hardware is tight and that the casters roll properly before adding any weight onto the cart.

EXPLODED VIEW & PARTS LIST

WEN-Products-73002-Service-Utility-Cart-fig-5WEN-Products-73002-Service-Utility-Cart-fig-6

WARRANTY STATEMENT

WEN Products is committed to building tools that are dependable for years. Our warranties are consistent with this commitment and our dedication to quality.
LIMITED WARRANTY OF WEN PRODUCTS FOR HOME USE

GREAT LAKES TECHNOLOGIES, LLC (“Seller”) warrants to the original purchaser only, that all WEN consumer power tools will be free from defects in material or workmanship during personal use for a period of two (2) years from date of purchase or 500 hours of use; whichever comes first. Ninety days for all WEN products if the tool is used for professional or commercial use. Purchaser has 30 days from the date of purchase to report missing or damaged parts.

SELLER’S SOLE OBLIGATION AND YOUR EXCLUSIVE REMEDY under this Limited warranty and, to the extent per- mitted by law, any warranty or condition implied by law, shall be the replacement of parts, without charge, which are defective in material or workmanship and which have not been subjected to misuse, alteration, careless handling, misrepair, abuse, neglect, normal wear and tear, improper maintenance, or other conditions adversely affecting the Product or the component of the Product, whether by accident or intentionally, by persons other than Seller. To make a claim under this Limited Warranty, you must make sure to keep a copy of your proof of purchase that clearly defines the Date of Purchase (month and year) and the Place of Purchase. Place of Purchase must be a direct ven- dor of Great Lakes Technologies, LLC. Purchasing through third-party vendors, including but not limited to garage sales, pawn shops, resale shops, or any other secondhand merchant, voids the warranty included with this product. Contact [email protected] or 1-847-429-9263 with the following information to make arrangements: your shipping address, phone number, serial number, required part numbers, and proof of purchase. Damaged Or defective parts and products may need to be sent to WEN before the replacements can be shipped out. Upon the confirmation of a WEN representative, your product may qualify for repairs and service work. When re- turning a product for warranty service, the shipping charges must be prepaid by the purchaser. The product must be shipped in its original container (or an equivalent), properly packed to withstand the hazards of shipment. The product must be fully insured with a copy of the proof of purchase enclosed. There must also be a description of the problem in order to help our repairs department diagnose and fix the issue. Repairs will be made and the product will be retumed and shipped back to the purchaser at no charge for addresses within the contiguous United States.
THIS LIMITED WARRANTY DOES NOT APPLY TO ITEMS THAT WEAR OUT FROM REGULAR USAGE OVER TIME, INCLUDING BELTS, BRUSHES, BLADES, BATTERIES, ETC. ANY IMPLIED WARRANTIES SHALL BE LIMITED IN DURATION TO TWO (2) YEARS FROM DATE OF PURCHASE. SOME STATES IN THE U.s. AND SOME CANADIAN PROVINCES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMI- TATION MAY NOT APPLY TO YOU. IN NO EVENT SHALL SELLER BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING BUT NOT LIMITED TO LIABILITY FOR LOSS OF PROFITS) ARISING FROM THE SALE OR USE OF THIS PRODUCT. SOME STATES IN THE U.s. AND SOME CANADIAN PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

References

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