poly Voyager Surround 80 UC Bluetooth Headset with Touch Control User Guide
- June 12, 2024
- Poly
Table of Contents
- Overview
- Connect and pair
- Fit and charge
- Load software
- The basics
- Touch control on right earcup
- Power on/off
- Adjust volume
- Play or pause audio
- Track forward
- ANC and Transparency Mode
- ANC and Transparency Mode settings
- Voice assistant (smartphone feature)
- Use sensors
- Make/Take/End Calls
- More Features
- What’s in the box
- Support
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
poly Voyager Surround 80 UC Bluetooth Headset with Touch Control
Overview
Headset
Your headset has touch control on the right earcup. Use swipe and tap gestures for call and media control.
Headset controls
| Volume control
- Swipe up/down to adjust volume
| Call control
- Tap to answer
- Press to end
| Interact with Microsoft Teams (Teams model only, Teams app required)
- Tap to interact when not on a call
| **Audio control***
- Tap to play/pause
- Swipe to track forward/backward
| ANC (Active Noise Canceling) and Transparency Mode
| LEDs/Online indicator
| Mute/unmute
| Power
| Bluetooth® pairing
| Charge port
Note: *Functionality varies by application. May not function with web- based apps.
Be safe
Please read the safety guide for important safety and regulatory information before using your new device.
USB Bluetooth adapter
Your high-fidelity Bluetooth USB adapter comes pre-paired to your Poly device. Plug it into your computer to connect to high-fidelity computer audio.
Note: Adapter’s USB connection and design may vary, but function is the same.
Standard LEDs
USB LEDs| What they mean
Flashing red and blue| Pairing
Solid blue| Device connected
Flashing blue| On a call
Solid red| Mute active
Flashing purple| Streaming media from computer
*LEDs when Microsoft Teams is detected**
USB LEDs| What they mean
Flashing red and blue| Pairing
Solid purple| Microsoft Teams connected
Flashing blue| On a call
Solid red| Mute active
Pulsing purple| Microsoft Teams notification
Note: *Requires Microsoft Teams desktop application.
Connect and pair
Pair to mobile device
-
To put your headset in pair mode, slide and hold the Power switch away from the off position until you hear “pairing” and the headset LEDs flash blue and white.
-
Activate Bluetooth on your phone and set it to search for new devices.
• iPhone Settings > Bluetooth > On
• Android Settings > Bluetooth On > Scan for devices
Note: *Menus may vary by device. -
Select “Poly VSurround 80.”
Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.
Note: Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously; this includes the Bluetooth adapter.
Connect to PC
Your Bluetooth USB adapter provides the best connection, softphone functionality and acoustic sound quality through your headset. The adapter comes pre-paired to your headset.
-
Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.
-
The USB adapter LED flashes and then turns solid to indicate the headset is connected to the USB adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the LED is solid.
-
Load Poly Lens Desktop App by visiting poly.com/lens. This allows you to customize your headset behavior through advanced settings and options.
Configure USB adapter for streaming media
Your high-fidelity Bluetooth USB adapter comes ready to take calls. To stream media, configure your Bluetooth USB adapter.
Windows
- To configure your Bluetooth USB adapter for streaming media in your PC, go to Start menu > Control Panel > Sound > Playback tab. Select Poly BT700 set it as the Default Device and click OK.
- To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter.
Mac
- To configure your Bluetooth USB adapter for streaming media on your Mac, go to System Preferences > Sound. On both the Input and Output tabs, select Poly BT700
Pair BT700 USB adapter again
Typically, your USB Bluetooth adapter is pre-paired to your Poly audio device.
In the event that your adapter is disconnected or bought separately, you will
need to pair the adapter to your Poly device.
Your USB adapter requires Poly Lens Desktop App to pair to a Poly audio
device.
Download: poly.com/lens.
Note: Adapter design varies by USB connection.
- Insert the high-fidelity Bluetooth USB adapter into your laptop or computer and wait for your computer to recognize it.
- Put your Poly audio device in pair mode.
- Launch Poly Lens Desktop App and navigate to Poly BT700.
- Put your Bluetooth USB adapter into pair mode by selecting “Pair new device” on the adapter’s main page or overflow menu. Your adapter flashes red and blue.
Pairing is successful when you hear “pairing successful” and “PC connected” and the Bluetooth USB adapter LED is solid.
Fit and charge
Fit
Important: Headset microphones are on the front of your earcups.
For best call audio, ensure your headset is worn correctly.
Charge
Your headset has up to 24 hours of listening time.
Charge your headset using the USB-C cable.
The headset LEDs flash when charging. It takes approximately 1 hour to fully
charge your headset. The LEDs turn off once charging is complete.
Note: The USB-C cable plugs into a computer or wall charger’s USB port.
Headset LEDs
| What they mean
---|---
Off
| Charging complete
○ ○ ○ ○| Battery high
○ ○ ○
| Battery medium
| Battery low
| Battery critical
Check headset battery status
Check your headset battery status:
- With your headset inactive, slide and release the Power switch away from the off position. Listen to the voice alert or observe the headset LEDs.
- Power on your headset and listen to the voice alert.
- Tap the Custom button with two fingers for 2 seconds and listen to the voice alert.
Note: Ensure Status Check is the assigned Custom button setting in Poly Lens App. For more, see Customize your headset.
- View headset battery level in Poly Lens App.
Voice alert| Headset LEDs| Talk time
---|---|---
“Battery high”|
○○○○
| 12 hours or more
“Battery medium”|
○○○
| 2 to 12 hours
“Battery low”| | 30 minutes to 2 hours
“Battery critical”| | Less than 30 minutes
Load software
Download Poly Lens App to get the most out of your device. Some softphones require the installation of Poly software to enable device call control (answer/end and mute) functionality.
- Download Poly Lens Desktop App at poly.com/lens.
- Download Poly Lens Mobile App at poly.com/lens, the App Store or Google Play.
| Poly Lens Mobile App| Poly Lens Desktop App
---|---|---
Configure call control for softphones| available for some softphones|
✓
Change headset language
| ✓| ✓
Enable features| ✓|
✓
Battery meter
| ✓| ✓
Update device firmware| ✓|
✓
Manage notifications and alerts
| ✓| ✓
Schedule health and wellness reminders| ✓|
✓
View user guide
| ✓| ✓
Find MyHeadset| ✓|
✓
Update your Poly device
Keep your firmware and software up-to-date to improve performance and add new
features to your Poly device.
Update your device using Poly Lens App. Download at
poly.com/lens.
The basics
Touch control on right earcup
Your headset has touch control on the right earcup. Use swipe and tap gestures
for call and media control.
Power on/off
Slide the Power switch to power on the headset.
Adjust volume
Swipe up on the right earcup to increase the volume. Swipe down to decrease
the volume.
Each swipe changes the volume one level.
Adjust headset microphone volume (softphone)
Place a test softphone call and adjust softphone volume and PC sound volume
accordingly.
Play or pause audio
Tap the center of the right earcup to play or pause audio.
Track forward
Swipe forward on the right earcup to play the next track.
ANC and Transparency Mode
Active Noise Canceling (ANC) reduces external noise and enhances your music
and sound quality. Transparency Mode allows you to hear your surroundings
while wearing your headset.
Note: Ensure ANC/Transparency Mode is the assigned Custom button setting in
Poly Lens App. For more, see Customize your headset.
- Tap the Custom button with two fingers for 2 seconds to toggle between modes.
- Swipe up/down on the right earcup to adjust Transparency Mode level when active
ANC and Transparency Mode settings
Choose your preferred settings for ANC and Transparency Mode in Poly Lens App.
| Category | Setting | Description |
|---|---|---|
| ANC | Adaptive (default) | Detects differences in user fit or movement while |
wearing and automatically adjusts to provide the best ANC experience
ANC| Standard|
- Optimized for office
- Provide a more natural audio experience and enhanced
sidetone comfort
ANC| Off|
- ANC powered off
Transparency Mod| Environment (default)|
- Best for busy streets
- Optimized to hear your surroundings
Transparency Mode| Speech|
- Optimized for face-to-face communication
Transparency Mode| Off|
- Transparency Mode powered off
Voice assistant (smartphone feature)
Siri, Google Assistant™, Cortana To activate your smartphone’s default voice assistant, do one of the following:
- Press and hold the center of the right earcup for 2 seconds. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
- Tap the Custom button with two fingers for 2 seconds to activate your smartphone’s default voice assistant. Wait for the phone prompt to activate voice dialing, search, and other smartphone voice controls.
Note: Ensure Voice Assistant is the assgined Custom button setting in Poly Lens App. For more, see Customize your headset.
Use sensors
Smart sensors respond when you put on or take off your headset. Customize in Poly Lens App. Below describes default settings.
With active sensors| putting on the headset will:| taking off the
headset will:
---|---|---
Mobile/softphone call| answer the call| keep call in headset
Music/media| resume music/media (if playing previous to taking off)| pause
music/media (if playing)
Mute (activate in Poly Lens App )| unmute if on an active call| mute if on an
active call
Note: *Functionality varies by application. May not function with web- based apps.
Make/Take/End Calls
Make a call
Dial using your softphone application or mobile phone.
Answer or end a call
Tap the center of the right earcup to answer call. Press to end a call.
Hold call
- Press and hold the Mute button for 2 seconds to hold the call. The LEDs flash red.
- To resume call, hold the Mute button for 2 seconds. The LEDs returns to pulsing red.
Switch between calls (flash)
To switch between calls, press the headset Call button for 2 seconds.
Note: Available for softphone calls only. Does not work with mobile calls.
Mute
During an active call, press the Mute button to mute or unmute your headset.
Answer a second call
- Tap the center of the right eacup to end the current call.
- Tap the center of the right eacup to answer the new call.
Redial last outgoing call (smartphone feature)
Tap the Custom button with two fingers for 2 seconds to redial the last outgoing mobile call.
Note: Ensure Redial is the assigned Custom Button setting in Poly Lens App. For more, see Customize your headset.
Launch Microsoft Teams (Teams model only)
Tap your headset Teams button to quickly open and use the Microsoft Teams
desktop app.
Note: Your headset’s Teams button is located in the center of the right
earcup.
- When not on a call, tap your Teams button to view Microsoft Teams app on your computer.
- When your connected USB adapter LED pulses purple, tap your Teams button to view Teams notifications.
Note: Teams model and Teams desktop application required. Teams mobile application is not supported.
More Features
Customize your headset
Configure your Custom button feature in Poly Lens App. Download:
poly.com/lens.
ANC/Transparency mode is the default feature when you tap the right earcup
with two fingers for 2 seconds.
Choose from:
- ANC/Transparency mode (default)
- Check device status
- Mobile calls only: Redial
- Mobile calls only: Launch default voice assistant (Siri, Google Assistant)
Corded mode (audio over USB)
If your headset battery is depleted or a corded connection is required and/or preferred, use one of the supplied USB cables to stream audio to your headset.
Your headset is supplied with the following USB cables:
- USB-C to USB-A or USB-C to USB-C
- USB-C to 3.5mm
Note: Your headset battery charges while in corded mode when connected with the USB-C to USB-A or USB-C to USB-C cable. The 3.5mm cable does not charge your headset battery.
- Disconnect your Bluetooth USB adapter from your computer if connected.
- Connect your headset directly to your computer with one of the provided USB cables.
- Power off your headset to use density-friendly corded mode.
What’s in the box
Contents may vary by product.
Figure 1: Bluetooth headset
Figure 2: Bluetooth USB-C Adapter
Figure 4: USB-C to 3.5mm cable
Figure 5: Headset carrying case
Figure 6: Quick start guide
Support
NEED MORE HELP?
poly.com/support
HP Inc.
1501 Page Mill Road
Palo Alto 94304
USA
HP Deutshland GmbH
HP HQ-TRE
71025 Boeblingen
Germany
HP Inc. UK Ltd.
Regulatory Enquiries
Earley West
300 Thames Valley Park Drive
Reading, RG6 1PT
United Kingdom
© 2023 Poly. Bluetooth is a registered trademark of Bluetooth SIG, Inc. All
trademarks
are the property of their respective owners.
RMN (모Model): VS80T, BT700, BT700C
222919-06 06.23