PTZOptics PT30X-4K-WH-G3 PTZ Camera Instruction Manual

PTZOptics PT30X-4K-WH-G3 PTZ Camera

User Manual Model No. PT30X-4K-WH-G3 / PT30X-4K-GY-G3, (English)

Please check www.ptzoptics.com for the most up to date version of this document.

Features

• 4K/UHD camera
• 30x zoom
• IR remote controller
• RS-232 and RS-485 interface
• Network connection with web UI

Technical Specifications

• Resolution: 3840x2160p (30, 25, 24 fps), 1920x1080p (60, 50, 30, 25, 24 fps)
• Zoom: 30x optical zoom, 12x digital zoom
• Pan/Tilt: ±170° pan, -30° to +90° tilt
• Video output: HDMI, IP streaming (RTSP/RTMP)
• Control: RS-232, RS-485, IP control (VISCA/Pelco-D/Pelco-P)

Dimensions

• Height: 7.28 inches (185 mm)
• Width: 7.87 inches (200 mm)
• Depth: 6.81 inches (173 mm)
• Weight: 4.63 lbs (2.1 kg)

Product Usage Instructions

Prior to installation and usage, please read the manual thoroughly.

Precautions
This product can only be used in the specified conditions in order to avoid any damage to the unit itself. Do not use any type of solvents which may damage the surface.

IR Remote Controller Guide
Use the IR remote controller to control the camera’s pan, tilt, zoom, and other settings. Refer to the IR Remote Controller Guide section of the manual for detailed instructions.

Serial Communication Control
The camera can be controlled through RS-232 and RS-485 interfaces using VISCA, Pelco-D, or Pelco-P protocols. Refer to the Serial Communication Control section of the manual for detailed instructions.

Network Connection
The camera can be connected to a network for IP control and streaming using RTSP/RTMP protocols. The camera’s web UI allows for easy configuration and control. Refer to the Network Connection and Web UI sections of the manual for detailed instructions.

Maintenance and Troubleshooting

Refer to the Maintenance and Troubleshooting section of the manual for instructions on camera maintenance and troubleshooting common issues.

Share Your Vision

PTZOptics 30X Move 4K
User Manual Model No. PT30X-4K-WH-G3 / PT30X-4K-GY-G3,
(English)
Please check www.ptzoptics.com for the most up to date version of this document.

Preface

Congratulations on receiving your new PTZOptics Move 4K Camera. This manual introduces the function, installation, and operation of the 4K/UHD camera. Prior to installation and usage, please read the manual thoroughly. If you have any questions or issues with this process, please contact our Support Team.
Precautions
This product can only be used in the specified conditions in order to avoid any damage to the unit itself.
· Don’t subject the camera to rain or moisture. · Don’t remove the cover. Removal of the cover may result in an electric shock, in addition to
voiding the warranty. In case of abnormal operation, contact support@ptzoptics.com. · Never operate outside of the specified operating temperature range, humidity, or with any other
power supply than the one originally provided with the unit. · Please use a soft dry cloth to clean the unit. If the unit is very dirty, clean it with diluted neutral
detergent; do not use any type of solvents which may damage the surface.
Warning
· Electrical Safety Installation must be in accordance with national and local electric safety standards. Do not use any power supply other than the one originally supplied with this camera.
· Polarity of Power Supply The power supply output for this product is 12V DC with a maximum current supply of 2A. Polarity of the power supply plug is critical and is as follows:

· Handling Avoid any stress, vibration, or moisture during transportation, storage, installation, and operation. Do not lift or move the camera by grasping the camera head. Do not turn the camera head by hand. Doing so may result in mechanical damage. Do not expose the camera to any corrosive solid, liquid, or gas to avoid damage to the cover which is made of a plastic material. Ensure that there are no obstacles in the pan or tilt ranges of the camera lens. Never power down the camera on before installation is complete.
· Do not dismantle the camera ­ PTZOptics is not responsible for any unauthorized modification or dismantling.

3

v1_1 rev. 4-23

Warranty

PTZOptics includes a limited parts & labor warranty for all PTZOptics manufactured cameras. The warranty is valid only if PTZOptics receives proper notice of such defects during the warranty period. PTZOptics, at its option, will repair or replace products that prove to be defective. PTZOptics manufacturers its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices.

Supplied Accessories

When you unpack your camera, check that all the supplied accessories are included:

Camera

1

AC Power Supply

1

USB A-A Cable

1

RS232 Cable

1

IR Remote

1

AAA Batteries

2

Quick Start Guide

1

FCC Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radiofrequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. FCC Caution: Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate this equipment. Operation is subject to the following two conditions: This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

· Warning – This is a class A product. In a domestic environment, this product may cause radio interference in which case the user may be required to take adequate measures.
· Remote Control Battery Safety Information – Store batteries in a cool and dry place. Do not throw away used batteries in the trash. Properly dispose of used batteries through specially approved disposal methods. Remove the batteries if they are not in use for long periods of time. Battery leakage and corrosion can damage the remote control. Do not use old batteries with new batteries. Do not mix and use different types of batteries: alkaline, standard (carbon-zinc) or rechargeable (nickel-cadmium). Do not dispose of batteries in a fire. Do not attempt to short-circuit the battery terminals.

Copyright Notice

The entire contents of this manual / guide, whose copyright belongs to PTZOptics, may not be cloned, copied, or translated in any way without the explicit permission of the company. The product specifications referred to in this document are for reference only and as such are subject to updating at any time without prior notice.

©2022 | PTZOptics | All Rights Reserved
4

v1_1 rev. 4-23

NDI®|HX 3 Connection
The NDI®|HX 3 connection allows you to connect and control your camera through any NDI compatible hardware or software on your Local Area Network. Once your camera is setup on a LAN, you can utilize the NDI®|HX connection.
NDI®|HX 3 Setup:
1. Download and install the latest NDI®|HX 3 Tools from https://www.ndi.tv/tools. 2. Configure your camera settings from the NDI Config tab in the camera’s web
interface. 3. Select your camera within the NDI®|HX 3 compatible device. 4. Select your camera. The NDI feed will utilize the camera’s device friendly name.
NewTek® NDI®, NDI® 4 & NDI®|HX 3 are all registered trademarks by NewTek®. Please note that your NDI License key is non-transferrable.

5

v1_1 rev. 4-23

Connection Guide
Please check connections are correct before starting.
Connect the power adapter to the power connector on the rear panel of the camera. The power indicator on the front panel of the camera will be on.
After the camera is powered on, it starts to initialize. It will rotate to the left and right limit positions, and then both horizontal and vertical limit positions. It will then stop at the center position. When the motor stops running, and the initialization is complete.
(Note: If preset 0 is saved, PTZ will be move to preset 0)

Item
1 2 3 4 5 6 7 8 9 10 11 12

Number
Line In Line Out Resolution Dial RS485 Interface RS232 IN Interface RS232 OUT Interface DC 12V LAN (PoE+) USB 2.0 3G-SDI
HDMI Restore*

*Restore camera to factory default
6

1 2

4

5

6

3

7 89

10 11 12

v1_1 rev. 4-23

Features
· Built-In Auto-Tracking Advanced AI algorthms to enable auto tracking in various scenarios such as education, conferences and live broadcasts.
· 4K 60 fps UltraHD 4K (3840x2160p) video resolutions up to 60 FPS.
· Tally Light Features a built-in tally light. The light shines GREEN to indicate when the camera is in preview mode. The light shines RED when the camera is on-air. The tally light illuminates when it’s being used with NDI- compatible video mixing software.
· HDMI 2.0 Supports HDMI 2.0, can directly output 4K uncompressed digital video.
· Photobooth Functionality Save short videos and photos directly to the camera.
· Low Light CMOS image sensor with ultra-high SNR can reduce image noise in low light.
· 3D Noise reduction Produces a clean, clear image even in low light and the signal-to-noise ratio is as high as 55dB.
· Built-in Gravity Sensor Supports automatic image flip function, convenient installation and use of engineering.
· Audio Embedding Line-level audio can be embedded over every video output.
· Multiple Interfaces Supports HDMI 2.0 or 3G-SDI, LAN, & USB 2.0. (HDMI & SDI are not simultaneous.)
· Remote Control Can be controlled through the IR remote, network connection, as well as the RS232, RS485, and the USB port.

7

v1_1 rev. 4-23

Technical Specifications

Model

PT30X-4K-WH-G3 / PT30X-4K-GY-G3

Type

PTZOptics Move 4K

Description

4K60 PTZ camera with auto tracking & HDMI, SDI, USB, & IP video outputs

Resolution & Frame Rate

HDMI: 2160p-60/59.94/50/30/29.97/25, 1080p-60/59.94/50/30/29.97/25, 1080i60/59.94/50, 720p-60/59.94

SDI: 1920x1080p-60/59.94/50/30/29.97/25, 1920x1080i-60/59.94/50, 1280x720p-60/59.94

Sensor

Sony 1/1.8 inch, CMOS, Effective pixels: 8.42M

Scanning Mode

Progressive

Lens

f = 7.1mm ~ 210mm, F1.61 ~ F5.19

Digital Zoom

Off (3840×2160), 2X (1920×1080), 3X (1280×720), 4X, (960×540), 8X (480×270), 16X (256×144)

Video Based Auto Tracking Supported

Audio Based Auto Tracking Not Supported

Minimum Illumination

0.5 Lux @ (F1.8, AGC ON)

Shutter

1/30s ~ 1/10000s

White Balance

Auto, Indoor, Outdoor, One Push, Manual, VAR

Backlight Compensation

Supported

Digital Noise Reduction

3D Digital Noise Reduction

Video Signal Noise Reduction 55dB

Horizontal Field of View

2.5° ~ 59.2°

Vertical Field of View

1.4° ~ 34.6°

Horizontal Rotation Range ±170°

Vertical Rotation Range

-30° ~ +90°

Pan Speed Range

1.7° ~ 100°/s

Tilt Speed Range

1.7° ~ 69.9°/s

Image Flip

Supported (auto inversion)

Image Mirror

Supported

Image Freeze

Supported

PoE+

Supported

Preset Accuracy

0.1

8
v1_1 rev. 4-23

USB Features Operating System Color System/Compression Video Format
USB Audio UVC Version UVC Control IP Video Features Video Compression Video Stream First Stream Resolutions Second Stream Resolutions Video Bitrate
Bit Rate Type Frame Rate
Audio Compression Audio Bit Rate Supported Protocols Input / Output Interface Video Output
Audio Interface
Communication Interface
IR Power Jack

Windows 7 / 8.1 / 10 / 11 / Mac OS, Linux, Android YUY2 / MJPEG / H.264 / H.265 YUY2: Max resolution: 1920×1080@5 H264: Max resolution: 3840×2160@30 HEVC/H265*: Max resolution: 3840x2160p@30 MJPEG: Max resolution: 3840x2160p@30 Supported UVC 1.1 ~ 1.5 Supported
H.264, H.265, MJPEG First Stream, Second Stream 3840×2160, 1920×1080, 1280×720, 1024×576, 720×480, 720×408, 640×480, 640×360 720×480, 720×408, 640×480, 640×360, 480×320, 320×240 First Stream: 32kbps ~ 102400kbps Second Stream: 32kbps ~ 20480 Constant Bit Rate (CBR), Variable Bit Rate (VBR) 50Hz: 1 ~ 50 fps 60Hz: 1 ~ 60 fps AAC 96kbps, 128kbps TCP/IP, UDP, HTTP, RTSP, RTMP/RTMPS, ONVIF, NDI®|HX, SRT, Multicast, etc.
1x RJ45: 10/100/1000M Adaptive Ethernet Port 1x HDMI: version 2.0 1x USB 2.0: type A 1x 3G-SDI: BNC type, 800mVP-p, 75, Along to SMPTE 424M standard 1x 3.5mm Line level Input 1x 3.5mm Line level Output 1x 8-pin Mini DIN RS232 Input, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P 1x 8-pin Mini DIN RS232 Output, Max distance: 98.5ft / 30m, Protocol: VISCA / Pelco-D / Pelco-P 1x 2-pin Phoenix port RS485 Input / Output, Max distance: 3,937ft / 1200m, Protocol: VISCA / Pelco-D / Pelco-P 4x IR Addresses, Max distance 30ft / 9m JEITA type (DC IN 12V)

9

v1_1 rev. 4-23

Physical Parameter Input Voltage Current Consumption Operating Temperature Storage Temperature Humidity Range Power Consumption Size in. (W x D x H) Size mm. (W x D x H) Camera Weight

DC 12V / PoE+(802.3at) Max 2A 14°F ~ 104°F (-10°C ~ 40°C) -40°F ~ 140°F (-40°C ~ 60°C) 10% – 80% Max 18W 6.69″ W x 7.12″ D x 8.98″ H 170mm W X181mm D x 228mm H 4.41 lbs | 2.0 kg

• HEVC/H.265 is a registered trademark of Access Advance®, LLC

10
v1_1 rev. 4-23

Dimensions
8.98 in (228mm)

7.12 in (181 mm)

6.69 in (170 mm)

11

v1_1 rev. 4-23

IR Remote Controller Guide
1. Standby Button Press this button to enter standby mode. Press it again to enter normal mode. Note: Power consumption in standby mode is approximately half of the normal mode.
2. Position Buttons To set or call preset position.

3. Button For multiple functions. Typically used when calling shortcuts.
4 & 13. Set / Clear Preset Buttons Set Preset: Store a preset position [PRESET] + Numeric button (0-9): Setting a corresponding numeric key preset position. Clear Preset: Erase a preset position. [RESET] + Numeric button (0-9) or; [] + [#] + [RESET]: Erase all presets
5 & 14. Pan / Tilt Control Buttons Press the arrow buttons to perform panning and tilting. Press the [HOME] button to face the camera back to the front. (PTZ Cameras Only)
6. Return Button Press the [RETURN] button to go back a previous menu within the OSD menu.
7. Zoom Buttons Zoom+: Zoom In (Slow and fast speed). Zoom-: Zoom Out (Slow and fast speed).
8. L / R Set Buttons Set the Left & Right direction of the remote control. [L/R SET] + [1]: Normal direction [L/R SET] + [2]: Left and right directions will be reversed. Press buttons simultaneously.
9. Focus Buttons Used for focus adjustment. [AUTO]: Automatically focus image on the center object. [MANUAL]: Allow for manual control of focus. Make adjustments using [FAR] (focus on far object) and [NEAR] (focus on near object).
10. Camera Address Select Buttons Press the camera select button corresponding to the camera in which you want to operate.

12
v1_1 rev. 4-23

11. # Button For multiple functions. Typically used when calling shortcuts
12. Multiple Function Buttons Function 1. For setting camera IR address. Press 3 keys at the same time to set the camera IR address as follows: [] > [#] > [F1]: Address 1 [] > [#] > [F2]: Address 2 [] > [#] > [F3]: Address 3 [] > [#] > [F4]: Address 4
15. Menu Settings For adjusting the camera On Screen Display (OSD) Menu settings [MENU]: Open or close the On Screen Display menu
16. Backlight Button Use to enable or disable backlight compensation. Note: Only effective in auto exposure mode. Note: If there is light behind the subject, they may appear darker. In this case, use Backlight Compensation to enhance image.
17. P / T RST Button Perform camera self-calibrate pan and tilt movement. (PTZ Cameras Only)
18. Shortcut Functions [F1]: Enable video-based auto framing (nonfunctional) [F2]: Enable audio-based auto tracking (nonfunctional) [F3]: Enable video- based auto tracking [F4]: Disable auto tracking
[] > [#] > [1]: Display OSD menu in English
[] > [#] > [3]: Display OSD menu in Chinese
[] > [#] > [4]: Show IP address [] > [#] > [6]: Quickly restore the
default settings [*] > [#] > [8]: Show the camera version
13

[] > [#] > [9]: Quickly set mount mode (flip / normal)
[] > [#] > [MANUAL]: Resets IP information to default
[#] > [] > [4]: Enable Dynamic IP address [#] > [] > [#] > [1]: Sets IP address to
192.168.100.81 [#] > [] > [#] > [2]: Sets IP address to
192.168.100.82 [#] > [] > [#] > [3]: Sets IP address to
192.168.100.83 [#] > [] > [#] > [4]: Sets IP address to
192.168.100.84 [#] > [] > [#] > [5]: Sets IP address to
192.168.100.85 [#] > [] > [#] > [6]: Sets IP address to
192.168.100.86 [#] > [] > [#] > [7]: Sets IP address to
192.168.100.87 [#] > [] > [#] > [8]: Sets IP address to
192.168.100.88 [#] > [] > [#] > [9]: Sets IP address to
192.168.100.89 [#] > [*] > [#] > [0]: Sets IP address to
192.168.100.80
v1_1 rev. 4-23

Resolution Dial

Resolution Dial

HDMI

SDI

0 1080p 60

0 1080p 60

1 1080p 50

1 1080p 50

2 1080i 60

2 1080i 60

3 1080i 50

3 1080i 50

4 1080p 30

4 1080p 30

5 720p 60

5 720p 60

6 1080p 29.97

6 1080p 29.97

7 1080i 59.94

7 1080i 59.94

8 1080p 29.97

8 1080p 29.97

9 720p 59.94

9 720p 59.94

A 2160p 29.97

A 1080p 29.97

B 2160p 59.94

B 1080p 59.94

C 2160p 25

C 1080p 25

D 2160p 30

D 1080p 30

E 2160p 50

E 1080p 50

F 2160p 60

F 1080p 60

[] > [#] > [F1]: Sets camera IR to address 1 [] > [#] > [F2]: Sets camera IR to address 2 [] > [#] > [F3]: Sets camera IR to address 3 [] > [#] > [F4]: Sets camera IR to address 4 [L/R SET] + [1] (STD): Normal Pan controls [L/R SET] + [2] (REV): Reversed Pan controls [] > [#] > [9]: Quickly set mount mode
(flip / normal) [#] > [] > [7]: OnePush White Balance Trigger [] > [] > [F3]: Toggle the HDMI / SDI output [#] > [] > [F4]: Freezes the video feed.
Repeat to unfreeze. [PRESET] > [0-9]: Sets camera preset [RESET] > [0-9]: Erase camera preset [] > [#] > [RESET]: Quickly erase all PTZ presets [] > [#] > [AUTO]: Perform startup dance on
repeat [] > [#] > [1]: Sets OSD Menu to English [] > [#] > [3]: Sets OSD Menu to Chinese [] > [#] > [6]: Quickly restore default settings [] > [#] > [8]: Show the camera firmware version [] > [#] > [4]: Show camera’s IP address
[#] > [] > [F1]: Increase the IR Remote’s control speed by 0%
[#] > [] > [F2]: Increase the IR Remote’s control speed by 10%
[#] > [] > [F3]: Increase the IR Remote’s control speed by 20%
[F1]: Enable video-based auto framing (nonfunctional)
[F2]: Enable audio-based auto tracking (nonfunctional)
[F3]: Enable video-based auto tracking [F4]: Disable auto tracking
[] > [#] > [MANUAL]: Resets camera IP i nformation
[#] > [] > [4]: Enables DHCP [#] > [] > [#] > [1]: Set IP address to:
192.168.100.81 [#] > [] > [#] > [2]: Set IP address to:
192.168.100.82 [#] > [] > [#] > [3]: Set IP address to:
192.168.100.83 [#] > [] > [#] > [4]: Set IP address to:
192.168.100.84 [#] > [] > [#] > [5]: Set IP address to:
192.168.100.85 [#] > [] > [#] > [6]: Set IP address to:
192.168.100.86 [#] > [] > [#] > [7]: Set IP address to:
192.168.100.87 [#] > [] > [#] > [8]: Set IP address to:
192.168.100.88 [#] > [] > [#] > [9]: Set IP address to:
192.168.100.89 [#] > [*] > [#] > [0]: Set IP address to:
192.168.100.80

14
v1_1 rev. 4-23

Serial Communication Control

RS-232 Interface

No. Function

1

DTR

2

DSR

3

TXD

4

GND

5

RXD

6

GND

7

IR OUT

8

NC

For Initial Connection

Camera 1.DTR 2.DSR 3.TXD 4.GND 5.RXD 6. Unused 7. Unused 8. Unused 9. Unused

Windows DB-9 1.CD 2.RXD 3.TXD 4.DTR 5.GND 6. DSR
7. Unused 8.Unused 9. Unused

For Daisy Chain Control

Camera 1. DTR 2 DSR 3. TXD 4. GND 5. RXD 6. Unused 7. Unused 8.Unused

Mini DIN 1. DTR 2. DSR 3. TXD 4. GND 5. RXD 6. Unused 7. Unused 8. Unused

RS232 Communication Control

This camera can be controlled vis RS-232. The Parameters for RS-232C are as follows:

Baud Rate:

2400, 4800, 9600 or 38400 bps

Start Bit:

1 bit

Data Bit:

8 bits

Stop Bit:

1 bit

Parity Bit:

None

15

v1_1 rev. 4-23

RS-485 Interface

The camera can be controlled via RS-485, Halfduplex mode, with support for VISCA, Pelco-D, or Pelco-P protocol. The parameters of RS485 are as follows:
RS-485 Communication Control Baud rate: 2400/4800/9600/38400; Starting position: 1 bit Data bit: 8 bits Stop bit: 1 bit Check digit: None

The left phoenix connector port is Positive (+) The right phoenix connector port is Negative (-)
To utilize an RS-485 connection, you will need an unterminated two conductor cable.
1. Connect the positive (red) wire to the camera’s positive phoenix connector port (left). 2. Connect the negative (black) wire to the camera’s negative phoenix connector port (right). 3. Connect the positive and negative wires to the positive and negative ports on your joystick
controller. To connect multiple cameras, you have the option to connect via daisy-chain or home run.
4. In either method, multiple wires will be connected to a single phoenix connector port.

RS-485 Daisy-Chain connection

RS-485 Home Run connection

16
v1_1 rev. 4-23

PTZOptics Serial VISCA & VISCA over IP Command List

Part 1: Camera Issued Commands

ACK / Completion Messages

Command

Function

ACK / Completion Messages

ACK Completion

Command Packet
z0 4y FF (y: Socket No.)
z0 5y FF (y: Socket No.)

Comments
Returned when the command is accepted.
Returned when the command has been executed.

Error Messages

Command Function

Command Packet Comments

Syntax Error

z0 60 02 FF

Returned when the command format is different or when a command with illegal command parameters is
accepted.

Command Buffer Full

z0 60 03 FF

Indicates that two sockets are already being used (executing two commands) and the command could not be accepted when received

Error Messages

Command Canceled

z0 6y 04 FF (y: Socket No.)

Returned when a command which is being executed in a socket specified by the cancel command is canceled. The completion message for the command is not returned.

No Socket

z0 6y 05 FF (y: Socket No.)

Returned when no command is executed in a socket
specified nu the cancel command, or when an invalid Socket No. is specified

Command Not Executable

z0 6y 41 FF (y: Execution command Socket No. Inquiry command: 0)

Returned when a command cannot be executed due to current conditions. For example: when commands controlling the focus manually are received during auto focus mode.

VISCA over IP control: z = 9 Serial VISCA control: z = Camera Address + 8

17

v1_1 rev. 4-23

Part 2:PTZOptics Command List

Command
IF Clear CAM_Power CAM_Zoom CAM_ZoomFocus
CAM_Focus
CAM_AFSensitivity CAM_WB

Function
Broadcast On Off Stop Tele (Standard) Wide (Standard) Tele (Variable) Wide (Variable) Direct
Direct
Stop Far (Standard) Near (Standard) Far (Variable) Near (Variable) Direct

Command Packet
8x 01 00 01 FF 8x 01 04 00 02 FF 8x 01 04 00 03 FF 8x 01 04 07 00 FF 8x 01 04 07 02 FF 8x 01 04 07 03 FF 8x 01 04 07 2p FF 8x 01 04 07 3p FF 8x 01 04 47 p q r s FF 8x 01 04 47 0p 0q 0r 0s 0t 0u 0v 0w FF
8x 01 04 08 00 FF 8x 01 04 08 02 FF 8x 01 04 08 03 FF 8x 01 04 08 2p FF 8x 01 04 08 3p FF 8x 01 04 48 0p 0q 0r 0s FF

Auto Focus Manual Focus Auto / Manual Snap Focus

8x 01 04 38 02 FF 8x 01 04 38 03 FF 8x 01 04 38 10 FF
8x 01 04 38 04 FF

Focus Lock Focus Unlock

8x 0a 04 68 02 FF 8x 0a 04 68 03 FF

HIgh

8x 01 04 58 01 FF

Normal

8x 01 04 58 02 FF

Low

8x 01 04 58 03 FF

Auto

8x 01 04 35 00 FF

Indoor

8x 01 04 35 01 FF

Outdoor

8x 01 04 35 02 FF

OnePush

8x 01 04 35 03 FF

Manual

8x 01 04 35 05 FF

ColorTemperature (VAR) 8x 01 04 35 20 FF

OnePush Trigger

8x 01 04 10 05 FF

Comments
I/F Clear Power On/Off
p = 0 (low) ­ 7 (high)
pqrs: Zoom Position tuvw: Focus Position
p = 0 (low) ­ 7 (high) pqrs: Zoom Position (0x04 0x00 0x00 0x00 = Full Zoom in. 0x00 0x00 0x00 0x00 = Full Zoom out.)
Auto Focus On / Off
Focus image while maintaining manual focus mode. Prevents any other operation or command from adjusting the current focus state
AF Sensitivity High / Normal / Low
Normal Auto mode Indoor mode Outdoor mode One Push White Balance mode Manual control mode Color Temperature mode One Push White Balance Trigger

18
v1_1 rev. 4-23

CAM_RGain
CAM_BGain
CAM_ColorTemp CAM_RTuning CAM_BTuning CAM_AE
CAM_Iris CAM_DRC CAM_Shutter
CAM_Gain
CAM_Bright
CAM_ExpComp

Reset
Up Down Direct Reset Up Down Direct Reset Up Down
Direct
Direct Direct Full Auto Manual Shutter Priority Iris Priority Bright Reset Up Down Direct Direct Reset Up Down Direct Reset Up Down Direct Gain Limit Reset Up Down Direct On Off Reset Up Down DIrect

8x 01 04 03 00 FF
8x 01 04 03 02 FF 8x 01 04 03 03 FF 8x 01 04 43 00 00 0p 0q FF 8x 01 04 04 00 FF 8x 01 04 04 02 FF 8x 01 04 04 03 FF 8x 01 04 44 00 00 0p 0q FF 8x 01 04 20 00 FF 8x 01 04 20 02 FF 8x 01 04 20 03 FF
8x 01 04 20 0p 0q FF
8x 0A 01 12 pq FF 8x 0A 01 13 pq FF 8x 01 04 39 00 FF 8x 01 04 39 03 FF 8x 01 04 39 0A FF 8x 01 04 39 0B FF 8x 01 04 39 0D FF 8x 01 04 0B 00 FF 8x 01 04 0B 02 FF 8x 01 04 0B 03 FF 8x 01 04 4B 00 00 0p 0q FF 8x 01 06 01 0E 0E 03 02 FF 8x 01 04 0A 00 FF 8x 01 04 0A 02 FF 8x 01 04 0A 03 FF 8x 01 04 4A 00 00 0p 0q FF 8x 01 04 0C 00 FF 8x 01 04 0C 02 FF 8x 01 04 0C 03 FF 8x 01 04 0C 00 00 0p 0q FF 8x 01 04 2C 0p FF 8x 01 04 0D 00 FF 8x 01 04 0D 02 FF 8x 01 04 0D 03 FF 8x 01 04 0D 00 00 0p 0q FF 8x 01 04 3E 02 FF 8x 01 04 3E 03 FF 8x 01 04 0E 00 FF 8x 01 04 0E 02 FF 8x 01 04 0E 03 FF 8x 01 04 4E 00 00 0p 0q FF

Default Bright position
pq: Red Gain Manual control of blue gain
pq: Blue Gain Default ColorTemperature settings
pq: ColorTemperature position: 0x00: 2500K ~ 0x37: 8000K pq: Red / Blue Tuning position 0x00 (-10) ~ 0x14 (+10) Automatic Exposure mode Manual exposure mode Shutter priority auto exposure mode Iris priority auto exposure mode Bright manual exposure mode Default Iris position Iris setting pq: Iris position p: 0(low) – 8(high) Default shutter position Shutter setting pq: Shutter position
Gain Setting
pq: Gain Position p: Gain Position Default Bright position Bright setting pq: Bright position Exposure Compensation On / Off Default ExpComp position ExpComp setting pq: ExpComp position

19

v1_1 rev. 4-23

CAM_NR(2D)Mode CAM_NR(2D)Level CAM_NR(3D)Level CAM_WDRStrength
CAM_Backlight CAM_Flicker CAM_ApertureMode (Sharpness) CAM_Aperture (sharpness)
CAM_Picture Effect CAM_Memory PresetRecall Speed CAM_ImageFreeze CAMLR Reverse CAM_PictureFlip CAM_ColorGain
Pan_TiltDrive

Auto Manual Direct Direct Reset Up Down Direct On Off –
Auto Manual Reset Up Down Direct Off B&W Reset Set Recall Preset Speed Freeze Image On Off On Off Direct
Up Down Left RIght UpLeft UpRight DownLeft DownRight Stop AbsolutePosition
RelativePosition
Home Reset

8x 01 04 50 02 FF

ND2D Auto/Manual

8x 01 04 50 03 FF

8x 01 04 53 0p FF 8x 01 04 54 0p FF

p: NR Setting (0: Off, level 1 to 5) p: NR Setting (0: Off, level 1 to 8)

8x 01 04 21 00 FF

8x 01 04 21 02 FF

8x 01 04 21 03 FF

8x 01 04 51 00 00 0p 0q FF pq: WDR Level Positon

8x 01 04 33 02 FF 8x 01 04 33 03 FF

Backlight Compensation On / Off

8x 01 04 23 0p FF

p: Flicker settings – (0: Off, 1: 50Hz, 2: 60Hz)

8x 01 04 05 02 FF

8x 01 04 05 03 FF

8x 01 04 02 00 FF

Aperture Control

8x 01 04 02 02 FF

8x 01 04 02 03 FF

8x 01 04 42 00 00 0p 0q FF pq: Aperture Gain

8x 01 04 63 00 FF 8x 01 04 63 04 FF

Picture Effect setting

8x 01 04 3F 00 pp FF

8x 01 04 3F 01 pp FF

pp: Memory number (=0 to 127)

8x 01 04 3F 02 pp FF

8x 01 06 01 p FF

P: Speed grade (0x01 ~ 0x18)

8x 01 04 62 0p FF

p: 2 ON; p: 3 OFF

8x 01 04 61 02 FF 8x 01 04 61 03 FF

Image Flip Horizontal On / Off

8x 01 04 66 02 FF 8x 01 04 66 03 FF

Image Flip Vertical On / Off

8x 01 04 49 00 00 00 0p FF P: Color Gain setting 0h (60%) to Eh(200%)

8x 01 06 01 VV WW 03 01 FF

8x 01 06 01 VV WW 03 02 FF

8x 01 06 01 VV WW 01 03 FF

8x 01 06 01 VV WW 02 03 FF 8x 01 06 01 VV WW 01 01 FF 8x 01 06 01 VV WW 02 01 FF

VV: Pan Speed 0x01 (low) to 0x18 (high) WW: Tilt Speed 0x01 (low) to 0x14 (high)

8x 01 06 01 VV WW 01 02 FF

8x 01 06 01 VV WW 02 02 FF

8x 01 06 01 VV WW 03 03 FF

8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF
8x 01 06 03 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF

YYYY: Pan position, ZZZZ: Tilt position

8x 01 06 04 FF

8x 01 06 05 FF

20
v1_1 rev. 4-23

Pan_TiltLimitSet CAM_Brightness CAM_Contrast CAM_Flip CAM_SettingSave CAM_AWB Sensitivity CAM_AFZone CAM_ColorHue
OSD_Control
CAM_LensType CAM_AFCalibration CAM_TallyLight CAM_NDIMode CAM_Multicast Mode CAM_PTZMotion Sync

LimitSet
LimitClear
Direct Direct Off Flip-H Flip-V Flip-HV Save High Normal Low Top Center Bottom Direct

8x 01 06 07 00 0W 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF 8x 01 06 07 01 0W 07 0F 0F 0F 07 0F 0F 0F FF 8x 01 04 A1 00 00 0p 0q FF 8x 01 04 A2 00 00 0p 0q FF 8x 01 04 A4 00 FF 8x 01 04 A4 01 FF 8x 01 04 A4 02 FF 8x 01 04 A4 03 FF 8x 01 04 A5 10 FF 8x 01 04 A9 00 FF
8x 01 04 A9 01 FF
8x 01 04 A9 02 FF
8x 01 04 AA 00 FF 8x 01 04 AA 01 FF 8x 01 04 AA 02 FF 8x 01 04 4F 00 00 00 0p FF

Open / Close Close Navigate Up Navigate Down Navigate Left Navigate Right Enter Return Type1 Type 2

8x 01 04 3F 02 5F FF 8x 01 06 06 03 FF 8x 01 06 01 0E 0E 03 01 FF 8x 01 06 01 0E 0E 03 02 FF 8x 01 06 01 0E 0E 01 03 FF 8x 01 06 01 0E 0E 02 03 FF 8x 01 06 06 05 FF 8x 01 06 06 04 FF 8x 0A 01 04 1B 00 FF 8x 0A 01 04 1B 01 FF

Re-Calibrates Focus

8x 0A 01 03 12 FF

Tally Light Control

8x 0A 02 02 0p FF

High

8x 0B 01 01 FF

Medium

8x 0B 01 02 FF

Low

8x 0B 01 03 FF

Off

8x 0B 01 04 FF

Multicast Mode PTZ Motion Sync On

8x 0B 01 23 0p FF 8x 0A 11 13 02 FF

PTZ Motion Sync Off

8x 0A 11 13 03 FF

PTZ MS Upper Speed Limit 8x 0A 11 14 pq FF PTZ MS Lower Speed Limit 8x 2A 11 14 pq FF

W: 1 (UpRight), 0: DownLeft YYYY: Pan position, ZZZZ: Tilt position pq: Brightness position pq: Contrast position Single Command for video flip Save Current Setting
AF Zone weight select P: Color Hue setting 0h (-14°) to Eh (+14°)
Corrects camera focus capabilities p=1: Flashing, p=2: Light always on, p=3: normal
p=1: On, p=2: Off
pq: Speed stage

21

v1_1 rev. 4-23

CAM_UACStatus CAM_RTMPSet
CAM_FocusRange CAM_SettingSave CAM_SettingReset CAM_NetworkReset

Toggle USB Audio Toggle RTMP

8x 2a 02 a0 04 0p FF 8x 0A 11 A8 pq FF

Focus Range

8x 0A 11 42 0p rs tv FF

Save

8x 01 04 A5 10 FF

Reset

8x 01 04 A0 10 FF

Reset Network Parameters 8x 0A 01 AA FF

VISCA over IP control: x = 1 Serial VISCA control: x = Camera Address + 8

p=2: On, p=3: Off
p: 1 Stream 1; p: 2 stream 2; q: 2 ON, q: 3 OFF p=0: Off p=1: On, rs: furthest position(0x00 ~ 0x0B), tv: nearest position(0x00 ~ 0x0B) Save Current Setting
Reset to Factory Settings

22
v1_1 rev. 4-23

Part 3: PTZOptics Query Command List

CAM_PowerIng

8x 09 04 00 FF

CAM_ZoomPosIng CAM_FocusAFModeIng
CAM_FocusPosIng

8x 09 04 47 FF 8x 09 04 48 FF
8x 09 04 35 FF

CAM_WBModeIng

8x 09 04 35 FF

CAM_RGainIng CAM_BGainIng CAM_ColorTempIng CAM_RTuningInq CAM_BTuningInq

8x 09 04 43 FF 8x 09 04 44 FF
8x 09 04 12 FF 8x 09 04 13 FF

CAM_AEModeIng

8x 09 04 39 FF

CAM_ShutterPosIng CAM_IrisPosIng CAM_BrightPosInq
CAM_ExpCompModeInq
CAM_ExpCompPosInq
CAM_BacklightModeInq

8x 09 04 4A FF 8x 09 04 4B FF 8x 09 04 4D FF
8x 09 04 3E FF 8x 09 04 4E FF
8x 09 04 33 FF

CAM_Noise2DModeInq
CAM_Noise2DLevel CAM_Noise3DLevel CAM_FlickerModeInq CAM_ApertureModeInq (Sharpness)
SYS_MenuModeInq

8x 09 04 50 FF 8x 09 04 53 FF 8x 09 04 54 FF 8x 09 04 55 FF 8x 09 04 05 FF
8x 09 06 06 FF

CAM_PictureEffectModeInq

8x 09 04 63 FF

y0 50 02 FF y0 50 03 FF y0 50 04 FF y0 50 0p 0q 0r 0s FF y0 50 02 FF y0 50 03 FF y0 50 0p 0q 0r 0s FF y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 05 FF
y0 50 00 00 0p 0q FF y0 50 00 00 0p 0q FF y0 50 pq FF 90 50 00 00 0p 0q FF 90 50 00 00 0p 0q FF y0 50 00 FF y0 50 03 FF y0 50 0A FF y0 50 0B FF y0 50 0D FF y0 50 00 00 0p 0q FF y0 50 00 00 0p 0q FF y0 50 00 00 0p 0q FF y0 50 02 FF y0 50 03 FF y0 50 00 00 0p 0q FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 03 FF y0 50 0p FF y0 50 0p FF y0 50 0p FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 04 FF

On Off (Standby) Internal Power Circuit Error
pqrs: Zoom position AutoFocus
Manual Focus
pqrs: Focus Position
Auto
Indoor
Outdoor OnePush Manual ColorTemperature pq: Red Gain pq: Blue Gain pq: ColorTemperature position
pq: 0x00 ~ 0x14 pq: 0x00 ~ 0x14 Full Auto Manual
Shutter Priority (SAE) Iris Priority (AAE) Bright pq: Shutter position pq: Iris position pq: Bright position On Off pq: ExpComp position On Off Auto Noise 2D Manual Noise 2D
Noise Reduction (2D) p: 0 to 5 Noise Reduction (3D) p: 0 to 5 p=0: Off, 1: 50Hz, 2: 60Hz Auto Sharpness Manual Sharpness On Off Off B&W

23

v1_1 rev. 4-23

CAM_MemoryInq CAM_LR_ReverseIng
CAM_PictureFlipIng CAM_ColorGainIng CAM_PanTiltPosIng CAM_GainLimitIng
CAM_AFSensitivityIng
CAM_BrightnessIng CAM_ContrastIng CAM_FlipIng

8x 09 04 3F FF 8x 09 04 61 FF
8x 09 04 66 FF 8x 09 04 49 FF 8x 09 06 12 FF 8x 09 04 2C FF
8x 09 04 58 FF
8x 09 04 A1 FF 8x 09 04 A2 FF 8x 09 04 A4 FF

CAM_AFZone

8x 09 04 AA FF

CAM_ColorHueIng CAM_AWBSensitivityInq CAM_UACInq CAM_PTZMotionSyncInq

8x 09 04 4F FF
8x 09 04 A9 FF
8x 2A 02 A0 04 FF 8x 09 11 13 FF 8x 09 11 14 FF

CAM_RTMPInq

8x 09 11 53 FF

VISCA over IP control: x = 1 Serial VISCA control: x = Camera Address + 8

y0 50 0p FF y0 50 02 FF y0 50 03 FF y0 50 02 FF y0 50 03 FF y0 50 00 00 00 0p FF y0 50 0w 0w 0w 0w 0z 0z 0z 0z FF y0 50 0q FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 00 00 0p 0q FF y0 50 00 00 0p 0q FF y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 03 FF y0 50 00 FF y0 50 01 FF y0 50 02 FF

p: Memory number last operated On Off On Off P: Color gain 0h (60%) to Eh (200%) WWWW: Pan position, ZZZZ: Tilt position
p: Gain limit High Normal Low pq: Brightness position pq: Contrast position Off Flip-H Flip-V Flip-HV Top Center Bottom

y0 50 00 00 00 0p FF y0 50 00 FF y0 50 01 FF y0 50 02 FF y0 50 02 FF y0 50 03 FF 90 50 0p FF 90 50 pq FF
90 50 00 FF 90 50 01 FF 90 50 02 FF 90 50 03 FF

P: Color Hue 0h (-14°) to Eh (+14°) High Normal Low On Off p: MotionSync setting 0: Off, 1: On pq: Max MotionSync speed 00 (185) ~ 09 (230) Stream 1 OFF; Stream 2 OFF Stream 1 ON; Stream 2 OFF Stream 1 OFF; Stream 2 ON Stream 1 ON; Stream 2 ON

24
v1_1 rev. 4-23

Block Inquiry Command List

Command

Command Packet

CAM_LensBlockIng

8x 09 7E 7E 00 FF

CAM_CameraBlockIng

8x 09 7E 7E 01 FF

CAM_OtherBlockIng

8x 09 7E 7E 02 FF

CAM_EnlargementBlockIng

8x 09 7E 7E 03 FF

VISCA over IP control: x = 1 Serial VISCA control: x = Camera Address + 8

Inquiry Packet

y0 50 0u 0u 0u 0u 00 00 0v 0v 0v 0v 00 0w 00 FF
y0 50 0p 0p 0q 0q 0r 0s tt 0u vv ww 00 xx 0z FF
y0 50 0p 0q 00 0r 00 00 00 00 00 00 00 00 00 FF y0 50 00 00 00 00 00 00 00 0p 0q rr 0s 0t 0u FF

Comments
UUUU: Zoom position VVVV: Focus position W.bit0: Focus mode 1: Auto, 0: manual
PP: Red Gain, QQ: Blue Gain R: WB Mode, S: Aperture TT: AE Mode, U.bit2: Backlight U.bit1: Exposure Comp, VV: Shutter position. WW: Iris position, XX Bright position, Z: Exposure Comp position
P.bit0: Power 1: On, 0: Off, Q.bit2: LR Reverse: 1: On, 0: Off R.bit3~0: Picture Effect Mode
P: AF Sensitivity Q.bit0: Picture flip: 1: On, 0: Off RR.bit6~3: Color Gain (0h (60%) to Eh (200% S; Flip 0: Off, 1: Flip-H, 2: FlipV, 3: Flip-HV T.Bit2~0: NR2D level U: Gain Limit

25

v1_1 rev. 4-23

Part 4: Pelco-D Protocol Command List

Function
Up Down Left Right Zoom In Zoom Out Focus Far Focus Near Set Preset Clear Preset Call Preset Auto Focus Manual Focus Query Pan Position Query Pan Position Response Query Tilt Position Query Tilt Position Response Query Zoom Position Query Zoom Position Response

Byte1
0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF

Byte2
Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address

Query Zoom Position Response 0xFF

Address

Byte3
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Byte4
0x08 0x10 0x04 0x02 0x20 0x40 0x80 0x00 0x03 0x05 0x07 0x2B 0x2B 0x51 0x59 0x53 0x5B 0x55 0x5D

Byte5

Byte6

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x00

Preset ID

0x00

Preset ID

0x00

Preset ID

0x00

0x01

0x00

0x02

0x00

0x00

Value High Byte Value Low Byte

0x00

0x00

Value High Byte Value Low Byte

0x00

0x00

Value High Byte Value Low Byte

0x00

0x5D

Value High Byte Value Low Byte

Part 5: Pelco-P Protocol Command List

Function
Up Down Left Right Zoom In Zoom Out Focus Far Focus Near Set Preset Clear Preset Call Preset Auto Focus Manual Focus Query Pan Position Query Pan Position Response Query Tilt Position Query Tilt Position Response Query Zoom Position Query Zoom Position Response

Byte1
0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF 0xFF

Byte2
Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address Address

Byte3
0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00 0x00

Byte4
0x08 0x10 0x04 0x02 0x20 0x40 0x80 0x00 0x03 0x05 0x07 0x2B 0x2B 0x51 0x59 0x53 0x5B 0x55 0x5D

Byte5

Byte6

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

Pan Speed

Tilt Speed

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x00

0x00

Preset ID

0x00

Preset ID

0x00

Preset ID

0x00

0x01

0x00

0x02

0x00

0x00

Value High Byte Value Low Byte

0x00

0x00

Value High Byte Value Low Byte

0x00

0x00

Value High Byte Value Low Byte

26

Byte7
SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM
SUM
Byte7
SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM SUM
v1_1 rev. 4-23

Network Connection
Operating Environment
· Operating System: Windows 7 / 8.1 / 10 / 11, Mac OS X, Linux, Android · Network Protocol: TCP/IP · Client PC: P4 / 128M RAM / 40G HDD / supported scaled graphics card, support for DirectX
8.0+.
Equipment Installation
1. Connect the camera to your network via a CAT5 or CAT6 cable directly to your network switch. 2. Turn on power. 3. If successful, the orange network light will illuminate and the green light will start flashing.
Picture 1.2 Connections to LAN via patch cable to LAN wall jack or LAN Switch

27

v1_1 rev. 4-23

Finding the camera’s IP Address
The camera will automatically acquire an IP address when connected to the network. If the network cannot assign an IP address, the camera will default to “192.168.100.88”. If you don’t know the camera IP, please do one of the following:
· Method 1: Use a Internet browser and type in “http://ptzoptics.local/” to reach the camera’s web interface. From there, the Network Settings page will allow you to view the camera’s network settings.
· Method 2: Use the IR remote shortcut [*] > [#] > [4] to display the camera’s IP address.
Discovering your Network Info
To discover your IP address range/scheme, Subnet Mask, Gateway, & First DNS, follow the instructions below for Windows or Mac OS. You may need to talk with your IT department to obtain this information.
Windows
1. Open the Start menu and type “CMD” into the search bar. 2. Once the Command Prompt is open, type in “ipconfig” and press the Enter key. 3. Scroll down to the section titled “Ethernet adapter Ethernet” or “Ethernet adapter Wireless
Network Connection”. 4. Locate the “IPv4 Address” in that section. This is your computers local IP address. 5. In the example above, the PC’s local address is “192.168.15.117”, making the network range
“192.168.15”.
28
v1_1 rev. 4-23

Mac
1. Open a new Finder window and go to the Applications folder. 2. Open the Utilities folder and select the Terminal program. 3. Once the Terminal program is open, type in “ipconfig getifaddr en0” and press the Enter
key.

4. In the example above, the Mac’s local address is “192.168.17.107”, making the network range “192.168.17”.

29

v1_1 rev. 4-23

Using Auto Tracking
· The PTZOptics Move 4K Cameras feature built-in auto-tracking capabilities. You can turn on Auto-Tracking by pressing the auto-track button on the IR remote control (F3) or via the webinterface, as shown below.
· Include a screenshot of the camera’s Web UI of the Control > Modes section. · The Move 4K’s auto-tracking can lock into a specific person, even while other people are in
frame. Once tracking is enabled, a green box will appear around a subject. You can change between subjects using the left and right arrows on the IR remote controller. Once the desired subject has been found, press the Home button on the IR remote to confirm your selection. A red box will appear temporarily, displaying a target has been confirmed.
· Auto Tracking Distance Limitations: (include the table below)

Camera Model 12X Move 4K 20X Move 4K

Auto-Tracking Distance Limitation 200 feet (60 Meters) 250 feet (76 Meters)

30X Move 4K

300 feet (91 Meters)

30
v1_1 rev. 4-23

Web UI
Access Camera
1. Enter “http://ptzoptics.local/” or the camera’s IP address into a web browser. 2. Enter the username and password into the login fields. Both the username and password are
“admin” by default. You can change the login credentials on the System Settings page.
31
v1_1 rev. 4-23

Navigation Panel
The Navigation Panel allows you to quickly and easily select the various control options for the camera. It can be collapsed for more room on the user interface. You can load preconfigured Profiles to the camera by selecting the desired Profile from the Navigation Panel.
· Logo: You can change the photo in the Navigation Panel using Logo Upload from the Profile Settings page.
· Camera Name: You can change the camera’s name from the Device Info page. The “.local/” appendage will always be on the end to give an easy remind on how to return to this Web UI.
· Reboot Button: The Reboot button will reboot your camera. It can be easily accessed from any page while the Navigation Panel is maximized.
· Quick Profile: You quickly can change between pre-configured camera settings using the Profiles saved to the Navigation Panel.
· Tally Status: The Tally Status icon will mirror the tally light built into the camera as an easy reminder for when the camera is in Preview (green) or Program (red). This can be toggled on and off on the Camera Settings page.
32
v1_1 rev. 4-23

Camera Settings
The Camera Settings page gives you access to the Camera’s Video Feed, PTZ Control, OSD Menu, Preset Control, Speed Settings, Image Settings & Control Settings. All of the settings available in the Image tab are also available in the camera’s menu. The settings are offered in the Web UI so you don’t have to open the Menu while the camera is in use.
· The PTZ Control section allows you to Pan, Tilt, Zoom, and Focus the camera. · The Menu and Menu Back buttons allow you to navigate the Menu when needed. · The Preset Control section allows you to save and call up to 255 presets.
The Preset 0 ­ 9 buttons allow you to quickly call the first 10 presets..
Speed
The Speed tab within Camera Settings page allows you to adjust the speed at which the camera will Pan, Tilt, Zoom and Focus while in the Web UI.
· You must click the “Apply” button to save the current Speed settings to the camera. · The “Default” button will revert the Speed settings to factory default, as shown in the image
above
33
v1_1 rev. 4-23

Image
The Image > Image tab within the Camera Settings page allows you to adjust the camera’s Luminance, Saturation, Contrast, Sharpness, Hue, 3D Noise Reduction, Inversion Mode & Black and White Mode.
You must hit the “Apply” button for these changes to take effect. The “Default” button will revert the Image settings to factory default. The “Undo” button will revert the Image settings to the last saves settings.
34
v1_1 rev. 4-23

Exposure
The Image > Exposure tab within the Camera Settings page allows you to fine tune the camera’s Exposure settings to ensure image clarity as well as ensuring the images from multiple cameras match.
· You must click the “Apply” button to save the Exposuresettings to the camera. · The “Default” button will revert the Exposure settings to factory default, as shown in the image
above.
35
v1_1 rev. 4-23

Color
The Image > Color tab within the Camera Settings page allows you to fine tune the camera’s white balance and color tint settings to adjust for lighting, as well as ensuring images from multiple cameras match.
· You must click the “Apply” button to save the Color settings to the camera. · The “Default” button will revert the Color settings to factory default, as shown in the image
above.
36
v1_1 rev. 4-23

Focus
The Image > Focus tab within the Camera Settings page allows you to adjust the various focus settings, including Auto Focus, Auto Focus Zone, Auto Focus Sensitivity, Focus Lock and Focus Limit.
· You must click the “Apply” button to save the Focus settings to the camera. · The “Default” button will revert the Focus settings to factory default, as shown in the image
above.
37
v1_1 rev. 4-23

Control Mode
The Control > Mode tab within the Camera Settings page allows you to toggle available camera modes, such as Auto Tracking, Tracking Box, Patrol Mode, Preset Freeze, Zoom Mode, Motion Sync & Tally Mode.
· Auto Tracking: Select whether the camera automatically tracks the selected target Options include: On, Off
· Tracking Box: Select if/how the Tracking Box is shown around the selected target on the video feed. Options include: Off, Debug, & Select Target
· Patrol Mode: When enabled, the camera will call each of the Set presets sequentially. Options include: On, Off
· Preset Freeze: When enabled, the video feed will temporarily pause while Calling a preset. Options include: On, Off
· Zoom Mode: Select whether the camera utilizes Digital Zoom or not. Options include: Optical, Digital, Hybrid (Enabled on the Audio & Video page)
· Magnification: (Only available when “Digital” is selected from Zoom Mode) Define the Digital Zoom limit. Options include:2x, 4x, 8x, & 16x
· Motion Sync: When enabled, the camera will adjust Pan, Tilt, and Zoom speeds so that all 3 axis stop simultaneously. Options include: On, Off
· Tally Mode: When enabled, the Web Interface’s Tally Status icon at the bottom of the Navigation Panel will reflect the Tally Light on the front of the camera. Options include: On, Off
· You must click the “Apply” button to save the Mode to the camera. · The “Cancel” button will revert the Mode settings to the last saved settings.
38
v1_1 rev. 4-23

Control Ports
The Control > Ports within the Camera Settings page allows you to change the camera’s TCP, UDP, & HTTP control ports. The Sony UDP Port can not be changed.
· You must click the “Apply” button to save the Ports to the camera. · The “Cancel” button will revert the Ports settings to the last saved settings.
39
v1_1 rev. 4-23

Audio Video Settings
The Audio & Video Settings page accesses the Video Encoding Settings, IP Video Stream 1 / Stream 2 Encoding Settings & Audio Encoding Settings sections of the network video feeds.
· Video Encoding Settings HDMI/SDI Output: Set either HDMI or SDI to output video (not simultaneous). Options include: HDMI, SDI Refresh Rate: Frequency adjustment for displays. Select the refresh rate for your region. Options include: Dial Priority, 50Hz, 60Hz Encode Protocol: The Encoding Profile defines the compression method and color reproduction of the IP Stream. Options include: Main, High Video Template: Select from frequently used pre- configured settings. You can manually define the non NDI |HX3 settings. Options include: Ultra, High, Medium, Low, NDI |HX3 H264 1080@ 50, NDI |HX3 H264 1080@ 60, NDI |HX3 H265 1080@ 50, NDI |HX3 H265 1080@ 60
40
v1_1 rev. 4-23

When any of the NDI |HX3 templates are selected, the Hard Output, Refresh Rate, Encoding Profile, Encoding Protocol, Resolution, Bitrate, Frame Rate, I Key Frame Interval, & Bit Rate Control settings are all locked.
Advanced: Hybrid Zoom decreases the output resolution to increase the maximum zoom level. Options include: Off, Hybrid Zoom
· IP Video Stream 1 & 2: Encoding Settings Encoding Protocol: Define the compression method for the stream. Options include: H264, H265, MJPEG Resolution: Define the resolution of the stream. Stream 1 options include: 3840×2160, 1920×1080, 1280×720, 1024×576, 720×480, 720×408, 640×480, 640×360 Stream 2 option includes: 720×480, 720×408, 640×480, 640×360, 480×320, & 320×240 Bitrate (kbps): Define the bit rate of the stream in kilobits. The higher the value, the higher the video quality at the cost of higher bandwidth. Stream 1 Range: 1 ~ 102400 Stream 2 Range: 1 ~ 20480 QFactor: Define the Quality Factor of the stream. The higher the value, the higher the video quality at the cost of higher bandwidth (Only available when MJPEG is selected as the Encoding Protocol). Range: 1 ~ 99 Frame Rate: Define the Frame Rate of the stream. Range: 1 ~ 60 I Key Frame Interval: Define the I-Key Frame Interval of the stream. Options include: 1 ~ 1200 Bit Rate Control: Select whether the Bit Rate fluctuates (VBR) or is static (CBR). Options include: CBR, VBR
· Audio Encoding Settings Enable Audio: Select whether Audio is included on the applicable video outputs. Options include: On, Off Sample Rate (kbps): Define the amount of samples per second the audio utilizes. Options include: 44.1, 48 Bitrate (kbps): Define the amount of bits per second the audio utilizes in kilobits Options include: 96, 128 Input Volume: Define the Input Volume of the Audio Input. Range: 0db ~ 59db Enable Line Out: Toggle the Line Output port on or off. Options include: On, Off Line Out Volume: Define the Output Volume of the Audio Output Range: 0db ~ 59db Enable USB Audio: Define whether the USB video out includes audio. Options include: On, Off ADTS Options: Select whether Audio Data includes timestamps. Options include: On, Off
41
v1_1 rev. 4-23

Streaming Settings
The Streaming Settings page accesses the RTMP(S) Settings, SRT Settings, RTSP Settings, Multicast Settings, & ONVIF Settings sections.
42
v1_1 rev. 4-23

· RTMP(S) Stream 1 & 2 Settings RTMP(S) Stream URL: Define the RTMP Address of the CDN you wish to stream to. RTMP(S) Stream Key: Define the stream key of the CDN you wish to stream to. Enable Stream: Toggle the RTMP stream on or off.
· SRT Settings SRT: Toggle the SRT stream on or off. SRT Mode: Define whether the SRT stream is pulled (Listener) from the camera, or whether the stream must be pushed (Caller) to a server. SRT Server: Define the Server IP address. This is only used in Caller mode. SRT Port: The SRT Port is how you reach the SRT video feed of your camera. SRT Encryption: Toggle SRT Encryption on or off. SRT Password: Define the SRT password when utilizing SRT Encryption SRT Bandwidth Overhead: SRT Bandwidth is a percentage that you assign that helps determine the total bandwidth that the SRT stream will use up. This percentage should not exceed 50%, and is set to 25% by default. SRT Variable Latency(ms): Define the maximum buffer size for maintaining SRT packets from the camera to the destination.
· RTSP Settings RTSP Authentication: Toggle RTSP Authorization on or off. RTSP Port: The RTSP Port is how you reach the RTSP video feed(s) of your camera.
· Multicast Settings Multicast Mode: Toggle Multicast on or off. WARNING! Only use this setting with a network configured for Multicast. Multicast Address: Define the Multicast Address. Recommended format: 234.1.2.[camera IP address last octet] Multicast Port: The Multicast Port is how you reach the stream through RTP Multicast.
· ONVIF Settings Enable ONVIF: Toggle ONVIF control on or off ONVIF Authentication: Toggle ONVIF Authentication on or off
43
v1_1 rev. 4-23

Profile Settings
The Profile Settings page gives you access to the Logo Upload, Profile Configuration, Quick Profiles, Custom CSS & Tutorial Mode sections.
44
v1_1 rev. 4-23

· Logo Upload Upload File: Browse your PC for an image file you’d like to upload to the camera’s web interface. The resolution of this logo should be 2500×1000 and PNG or JPG type file.
· Profile Menu Profile Name: Give your Profile a unique name so you can easily remember. Call Preset: Select a preset to be called when the Profile is loaded. This field is optional. Select All: Select all of the below options in the Profile Menu section. Image Settings: Select whether the Image Settings on the Camera Settings page are stored in the Profile. Audio Encoding Settings: Select whether the Audio Settings on the Audio & Video Settings page are stored in the Profile. This will require a camera reboot when loaded. Video Output Settings: Select whether the Video Settings on the Audio & Video Settings page are stored in the Profile. This will require a camera reboot when loaded. Network Settings: Select whether the settings on the Network Settings page are stored in the Profile. This will require a camera reboot when loaded. Device Settings: Select whether the settings on the Device Info page are stored in the Profile. This will require a camera reboot when loaded. Include on Quick Profile Select: Select whether the Profile is displayed in the Quick Profile Select section on the Navigation Panel. Download: Download the profile from the Profile Menu section. Save: Save the configured Profile. The Include on Quick Profile Select checkbox needs to be checked in order to save the Profile to the camera.
· Profile Upload Upload File: Upload a saved Profile from your computer to the camera.
· Quick Profile Select Download Button: Download the selected Profile to your computer. Remove Button: Remove the selected Profile from the camera.
· Custom CSS Color Mode: Select the color mode of the Web UI. Custom allows you to define your own colors. Highlight Color Selector: Define the color that buttons glow while hovering over or pressing the buttons. Font Color Selector: Define the font color. Background Color Selector: Customize the background color of the Web UI. Middleground Color Selector: Customize the middleground color of the Web UI. Foreground Color Selector: Customize the foreground color of the Web UI. Button Color Selector: Customize the button background and text field color of the Web UI. The colors can be defined by using the eyedropper tool, decimal code, HSL code, or hex code.
· CSS Upload Upload File: Upload a saved Custom CSS file from your computer to the camera.
· Tutorial Mode Show Tutorial Mode: While checked, the Information Symbols and associated text will be available, giving a description of each available setting.
45
v1_1 rev. 4-23

Network Settings
The Network Settings page accesses the LAN Settings & NTP Settings sections.
46
v1_1 rev. 4-23

· LAN Settings IP Configuration Type: Select whether the camera automatically configured the network settings (DHCP) or whether you manually configure the network settings (Static). IP Address: The IP address is a unique address the network uses to connect and configure the camera. Subnet Mask: The Subnet Mask is a set of numbers that defines how large your network is. Gateway: The Gateway is the address associated with your router to connect to the internet. DNS Address: The DNS address is a unique IP address the camera will query when trying to reach a specific website. MAC Address: The MAC Address is a unique address the Ethernet port utilizes to communicate with the network. You can not change this address. DHCP Timeout: DHCP Timeout is the amount of time the camera will try to acquire an IP address through DHCP. After this time, the camera will revert to the Static Fallback Address & Static Fallback Mask. You can not change this timeout. Static Fallback Address: Static Fallback Address is the IP address the camera will revert to if one can’t be acquired automatically. You can not change this address. Static Fallback Mask: Static Fallback Mask is the Subnet Mask the camera will revert to if one can’t be acquired automatically. You can not change this subnet mask.
· NTP Settings NTP Time Sync: Toggle Network Time Protocol (NTP) on or off. NTP Time Zone: Select your time zone. Server Address: Define the NTP Server Address you wish to utilize. Time Interval: Define how frequently NTP queries the server (in seconds).
47
v1_1 rev. 4-23

NDI® Config Settings
The NDI Config Settings page accesses the camera’s NDI settings.
48
v1_1 rev. 4-23

· NDI Config NDI Local Device Name: The Local Device Name is the name you assign to your NDI device. NDI Local Device Channel: The Local Device Channel is the video feed that you assign to your NDI Local Device Name. NDI Receive Group: The Receive Group defines which devices on a LAN can view the NDI sources. The camera and computer’s Receive Group must match in order to view the NDI source. Your camera can be part of multiple groups. NDI Discovery Server: Toggle the NDI Discovery Server connection on or off. The Discovery Server handles discovering and distributing NDI sources more reliably across your LAN. NDI Discovery Server Address: Define the Discovery Server IP address. NDI Multicast Server: Toggle the NDI Multicast Server on or off. NDI Multicast allows for a single NDI source to be viewed across multiple PCs more reliably. WARNING! Only use this setting with a network configured for Multicast. NDI Multicast Address: Define the NDI Multicast Server Address. NDI Multicast Mask: Define the Multicast Subnet Mask. NDI Multicast TTL: Define how frequently Multicast Time to Live (TTL) queries (in minutes). NDI Firmware Version: The NDI Firmware version currently running on the camera. NDI Port: The NDI Port is how you reach the NDI feed of your camera.
For more information on how to utilize the NDI® Discovery Server, please see : https://help.ptzoptics.com/en/support/solutions/articles/13000086877-ndi- discovery-server
NewTek®, NDI®, NDI® 4, & NDI®|HX are all registered trademarks by Vizrt Group®.
49
v1_1 rev. 4-23

MIDI Control
The MIDI Control page accesses the PTZOptics MIDI Control, Control Mapping, Mass Command Edit & Information sections. The MIDI Control page can be reached by accessing the HTTPS version of the camera’s web interface. (https://[Camera IP]/). The page must remain open for MIDI Control tofunction.
50
v1_1 rev. 4-23

· PTZOptics MIDI Control MIDI Control: Toggle MIDI Control on or off. MIDI Controller: Select a MIDI Controller that’s connected to your PC.
· Control Mapping Command: What function you’d like the camera to perform. Event: How you would like the trigger the command to be sent. MIDI Value: The value associated with the button / dial / knob / etc. on the MIDI Controller.
· Mass Command Edit View Mapped Commands Button: View the commands currently mapped to the camera. Download Configuration: Download the commands currently mapped to the camera. Upload Mapped Commands: Upload a list of mapped MIDI commands to the camera.
· Information Display MIDI Commands below: Select whether the camera displays the commands being sent from the MIDI Controller. This is typically used when Control Mapping. Last Command Event: The most recent MIDI Event the Controller sent. Last MIDI Command: The most recent MIDI Command the Controller sent. Last Command Value: The most recent MIDI Value the Controller sent.
51
v1_1 rev. 4-23

Device Info
The Device Info page accesses the Device Information, Power Control, Restore Default & Firmware Upload sections.
· Device Information Device ID: Define the camera’s Device ID to clearly designate which camera you’re interacting with. The Device ID is displayed at the top left of the Navigation Panel and anything that queries the camera’s name. Firmware Version: The Firmware Version displays the firmware file currently running on the camera. Device Model: The Device Model is a field that PTZOptics uses to designate the camera. Webware Version: The Webware Version is the version of the web interface. Serial Number: The camera’s serial number. Need Help? An easy to access URL to the PTZOptics Knowledg Base.
52
v1_1 rev. 4-23

System Settings
The System Settings page gives access to the HTTPS Settings, IR Remote Channel Selection, Access Settings, Firmware Check, Restore Default (Basic), Firmware Upload & Restore Default (Advanced) sections.
· HTTPS Settings HTTPS Certificate: Upload a HTTPS Certificate from your computer. HTTP Port: The HTTP Port is how you reach the web interface of your camera
(http://[Camera IP]:[port]/) · IR Remote Channel Selection
1 ­ 4 Button: Define the communication channel the camera utilizes with the remote control. This allows you to easily use multiple cameras with a single IR remote.
· Access Settings Admin Name: Administrator username login. This username can not be changed. Admin Password: Administrator password. If you desire to change the password, all letters, numbers, and specifically “!@#$%^&()” can be used, up to 15 characters. Please note the circles in the field are encrypted and do not reflect the password saved on the camera. Guest Name: Guest username login. This username can not be changed. Guest Password: Guest password. If you desire to change the password, all letters, numbers, and specifically “!@#$%^&()” can be used, up to 15 characters. Please note the circles in the field are encrypted and do not reflect the password saved on the camera.
53
v1_1 rev. 4-23

· Firmware Check Mirrors: Define a server address for acquiring the latest PTZOptics firmware files. By default, the camera will query PTZOptics at https://firmware.ptzoptics.com/ Check Firmware Version: Check to see if your camera is running the latest firmware from the Firmware Update Server.
· Firmware Upload File Upload (Advanced): Select a firmware file from your PC to upload to the camera.
· Restore Default Menu Reset (Basic): Reset the camera’s non-network settings to factory default. Network Reset (Advanced): Reset the camera’s network settings to factory default. Factory Reset (Advanced): Reset all of the camera’s settings to factory default.
54
v1_1 rev. 4-23

Maintenance and Troubleshooting
Camera Maintenance
1. If the camera will not be used for a long time, power off the camera. 2. Use a soft cloth or lotion-free tissue to clean the camera body. 3. Use a soft, dry, lint-free cloth to clean the lens. If the camera is very dirty, clean it with a
diluted neutral detergent. Do not use any type of solvent or harsh detergent, which may damage the surface.
Unqualified Applications
· Do not shoot extremely bright objects for a long period of time. · Do not operate close to powerful electromagnetic radiation, such as a TV or radio transmitter.
Troubleshooting
· No image 1. Check whether the power cord is connected, voltage is OK & power LED is lit 2. Check whether the camera can “self-test” after startup. You can also press [*] > [#] > [Auto Focus] on the IR remote to trigger the camera to perform the startup dance on repeat. 3. If using SDI or HDMI, check that the desired connection is selected to output video.You can select the desired connection from the OSD Menu or through the Web Interface. 4. Check that the video cable is connected to the destination device correctly.
· Image is shaky or vibrating 1. Check whether the camera is mounted solidly to a steady horizontal and level surface. 2. Check the building and any supporting furniture for vibration. Ceiling mounts are often affected by building vibration more than wall mounts. 3. Any external vibration that is affecting the camera will be more apparent when zoomed in (tele).
· Abnormal display of image 1. Check the resolution dial on the back of the camera. Verify that the resolution and refresh rate is supported by your destination device. 2. If using SDI, check that the SDI level is set to the desired level.
· Image settings are changing on their own 1. The cameras have a feature called “Preset 2.0” where many of the Exposure, White Balance, and Image settings are saved with each preset. When a preset is called, the saved Exposure, White Balance, and Image settings are then loaded.

55

v1_1 rev. 4-23

Control
· IR Remote controller does not control the camera 1. Does one of the four “Camera Select” buttons at the top of the remote light up when you press any of the buttons? If not, change the batteries in the remote. 2. Check that the remote and camera are on the same IR channel. The “Camera Select” buttons will light up with the selected IR channel when a button is pressed. You can change the camera’s IR channel by accessing the System Settings of the web interface. 3. Try removing other sources of IR interface (sunlight, fluorescent lighting, etc.)
· Serial communication does not control the camera 1. Make sure the camera is on and functioning with the IR remote controller. 2. Verify that the RS-232/RS-485 cable is connected correctly and using the proper pinout. 3. Verify the communication settings of the control software or device (e.g. joystick). 4. Verify that the communication port on the controlling device is activated (e.g. Com port on PC). 5. Verify that all communication settings in the OSD Setup Menu correlate to the commands being used (e.g. VISCA address).
· IP communication does not control the camera 1. Verify that the camera and controlling device are on the same LAN with unique IP addresses. 2. Verify that the controlling device is using the appropriate control port for the protocol. 3. The default control ports are as follows: TCP: 5678, UDP: 1259, Sony UDP: 52381, NDI: 5961
If you need further assistance, please contact our support team at https://community.ptzoptics.com/s/login/
56
v1_1 rev. 4-23

References

• PTZOptics: A manufacturer of robotic pan, tilt, zoom camera solutions
• Customer Portal
• Login Template Title
• NDI® Discovery Server : PTZOptics Knowledge Base
• Tools – NDI

Read User Manual Online (PDF format)

Read User Manual Online (PDF format)  >>

Download This Manual (PDF format)

Download this manual  >>