HUAWEI B628-350 Soyealink LTE CPE Instruction Manual

October 30, 2023
Huawei

HUAWEI B628-350 Soyealink LTE CPE

Product Information

The product model number is B628-350 and it is manufactured by SOYEA TECHNOLOGY CO., LTD. The device supports WCDMA 900/2100 and LTE Band 1/3/7/8/20/28/38/40 network frequencies. The Wi-Fi frequency ranges from 2.4G to 5G with a maximum output power of 20 dBm for 2.4G and 30 dBm for 5G. The device has a hardware version of HW-120200X02 and software version of 11.0.3.1(H380SP1C00).
The device complies with the following regulatory requirements: RoHS, EU REACH, ErP 2009/125/EC, and 2014/53/EU. The disposal and recycling information for the device is available on the manufacturer’s website.

Product Usage Instructions

  • To use the device, first ensure that it is fully charged and turned on. The device supports Wi-Fi and cellular network connections. To connect to a Wi-Fi network, go to the settings menu and select Wi-Fi. Select the desired network and enter the password if required.
  • To connect to a cellular network, insert a compatible SIM card into the device’s SIM card slot. The device supports WCDMA 900/2100 and LTE Band 1/3/7/8/20/28/38/40 network frequencies. Once the SIM card is inserted, go to the settings menu and select Mobile Network. Enable data roaming if necessary and select the desired network operator.
  • To ensure proper functioning of the device, do not dispose of it in regular household waste. Refer to the manufacturer’s website for disposal and recycling information.

Legal Notice

The product described in this manual may include copyrighted software of licensors. Customers shall not in any manner reproduce, distribute, modify, decompile, disassemble, decrypt, extract, reverse engineer, lease, assign, or sublicense the said software, unless such restrictions are prohibited by applicable laws or such actions are approved by respective copyright holders.

Trademarks and Permissions

LTE is a trademark of ETSI.
Wi-Fi®, the Wi-Fi CERTIFIED logo, and the Wi-Fi logo are trademarks of Wi-Fi Alliance.
Other trademarks, product, service and company names mentioned may be the property of their respective owners.

Notice

Some features of the product and its accessories described herein rely on the software installed, capacities and settings of local network, and therefore may not be activated or may be limited by local network operators or network service providers. Thus, the descriptions herein may not exactly match the product or its accessories which you purchase.
We reserve the right to change or modify any information or specifications contained in this manual without prior notice and without any liability.

DISCLAIMER

ALL CONTENTS OF THIS MANUAL ARE PROVIDED “AS IS”. EXCEPT AS REQUIRED BY APPLICABLE LAWS, NO WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE MADE IN RELATION TO THE ACCURACY, RELIABILITY OR CONTENTS OF THIS MANUAL.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAWS, IN NO EVENT SHALL SOYEA BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES, OR LOSS OF PROFITS, BUSINESS, REVENUE, DATA, GOODWILL SAVINGS OR ANTICIPATED SAVINGS REGARDLESS OF WHETHER SUCH LOSSES ARE FORESEEABLE OR NOT.
THE MAXIMUM LIABILITY (THIS LIMITATION SHALL NOT APPLY TO LIABILITY FOR PERSONAL INJURY TO THE EXTENT APPLICABLE LAW PROHIBITS SUCH A LIMITATION) OF SOYEA ARISING FROM THE USE OF THE PRODUCT DESCRIBED IN THIS MANUAL SHALL BE LIMITED TO THE AMOUNT PAID BY CUSTOMERS FOR THE PURCHASE OF THIS PRODUCT.

Import and Export Regulations
Customers shall comply with all applicable export or import laws and regulations and be responsible to obtain all necessary governmental permits and licenses in order to export, re-export or import the product mentioned in this manual including the software and technical data therein.

Privacy Policy
To learn how we use and protect your personal information on this device, please access the web-based management page or the device details page in the device management app, and read the Privacy Statement for Mobile Broadband Devices to learn about our privacy policy.

Safety information

This section contains important information about the operation of your device. It also contains information about how to use the device safely. Read this information carefully before using your device.

Electronic device

Do not use your device if using the device is prohibited. Do not use the device if doing so causes danger or interference with other electronic devices. Interference with medical equipment

Interference with medical equipment

  • Follow rules and regulations set forth by hospitals and health care facilities. Do not use your device where prohibited.
  • Some wireless devices may affect the performance of hearing aids or pacemakers. Consult your service provider for more information.
  • Pacemaker manufacturers recommend that a minimum distance of 15 cm be maintained between a device and a pacemaker to prevent potential interference with the pacemaker. If using a pacemaker, hold the device on the side opposite the pacemaker and do not carry the device in your front pocket.

Areas with flammables and explosives

  • Do not use the device where flammables or explosives are stored (in a gas station, oil depot, or chemical plant, for example). Using your device in these environments increases the risk of explosion or fire. In addition, follow the instructions indicated in text or symbols.
  • Do not store or transport the device in containers with flammable liquids, gases, or explosives.

Operating environment

  • Avoid dusty, damp, or dirty environments. Avoid magnetic fields. Using the device in these environments may result in circuit malfunctions.
  • Before connecting and disconnecting cables, stop using the device and disconnect it from the power supply. Ensure that your hands are dry during operation.
  • Place the device on a stable surface.
  • Keep the device away from electronic appliances that generate strong magnetic or electric fields, such as a microwave oven or refrigerator.
  • During thunderstorms, power off your device and remove all cables connected to it to protect against lightning strikes.
  • Do not use your device during thunderstorms to protect your device against any danger caused by lightning.
  • Ideal operating temperatures are 0 °C to 40 °C. Ideal storage temperatures are -20 °C to +70 °C. Extreme heat or cold may damage your device or accessories.
  • Keep the device and accessories in a well-ventilated and cool area away from direct sunlight. Do not enclose or cover your device with towels or other objects. Do not place the device in a container with poor heat dissipation, such as a box or bag.
  • To protect your device or accessories from fire or electrical shock hazards, avoid rain and moisture.
  • Keep the device away from sources of heat and fire, such as a heater, microwave oven, stove, water heater, radiator, or candle.
  • Do not place any object, such as a candle or a water container on the device. If any foreign object or liquid enters the device, immediately stop using it, power it off, and remove all cables connected to it.
  • Do not block device openings. Reserve a minimum of 10 cm around the device to dissipate heat.
  • Stop using your device or applications for a while if the device is overheated. If skin is exposed to an overheated device for an extended period, low temperature burn symptoms, such as red spots and darker pigmentation, may occur.
  • Do not touch the device’s antenna. Otherwise, communication quality may be reduced.
  • Do not allow children or pets to bite or suck the device or accessories. Doing so may result in damage or explosion.
  • Observe local laws and regulations, and respect the privacy and legal rights of others.
  • The device should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
  • Keep the device in a place with good reception. The distance between the device and other metal materials (such as metal brackets or metal doors and windows) should be greater than 25 cm and the distance between the device should be greater than 30 cm.

Child safety

  • Comply with all precautions with regard to child safety. Letting children play with the device or its accessories may be dangerous. The device includes detachable parts that may present a choking hazard. Keep away from children.
  • The device and its accessories are not intended for use by children. Children should only use the device with adult supervision.

Accessories

  • Using an unapproved or incompatible power adapter, charger or battery may cause fire, explosion or other hazards.
  • Choose only accessories approved for use with this model by the device manufacturer. The use of any other types of accessories may void the warranty, may violate local regulations and laws, and may be dangerous. Please contact your retailer for information about the availability of approved accessories in your area.

Power adapter safety

  • The power plug is intended to serve as a disconnect device.
  • For pluggable devices, the socket outlet shall be installed near the devices and shall be easily accessible.
  • Unplug the power adapter from the electrical outlets and the device when not in use.
  • Do not drop or cause an impact to the power adapter.
  • If the power cable is damaged (for example, the cord is exposed or broken), or the plug loosens, stop using it at once. Continued use may lead to electric shocks, short circuits, or fire.
  • Do not touch the power cord with wet hands or pull the power cord to disconnect the power adapter.
  • Do not touch the device or the power adapter with wet hands. Doing so may lead to short circuits, malfunctions, or electric shocks.
  • Ensure that the power adapter meets the requirements of Annex Q of IEC/EN 62368-1 and has been tested and approved according to national or local standards.

Cleaning and maintenance

  • During storage, transportation, and operation of the device, keep it dry and protect it from collision.
  • Keep the device and accessories dry. Do not attempt to dry it with an external heat source, such as a microwave oven or hair dryer.
  • Do not expose your device or accessories to extreme heat or cold. These environments may interfere with proper function and may lead to fire or explosion.
  • Avoid collision, which may lead to device malfunctions, overheating, fire, or explosion.
  • If the device is not going to be used for an extended period of time, power it off, and remove all cables connected to it.
  • If anything unusual occurs (for example, if the device emits smoke or any unusual sound or smell), immediately stop using it, power it off, and remove all cables connected to it.
  • Do not trample, pull, or excessively bend any cable. Doing so may damage the cable, causing the device to malfunction.
  • Before you clean or maintain the device, stop using it, stop all applications, and disconnect all cables connected to it.
  • Do not use any chemical detergent, powder, or other chemical agents (such as alcohol and benzene) to clean the device or accessories. These substances may cause damage to parts or present a fire hazard. Use a clean, soft, and dry cloth to clean the device and accessories.
  • Do not place magnetic stripe cards, such as credit cards and phone cards, near the device for extended periods of time. Otherwise the magnetic stripe cards may be damaged.
  • Do not dismantle or remanufacture the device and its accessories. This voids the warranty and releases the manufacturer from liability for damage.

Disposal and recycling information

The symbol on the product, battery, literature, or packaging means that the products and batteries should be taken to separate waste collection points designated by local authorities at the end of the lifespan. This will ensure that EEE waste is recycled and treated in a manner that conserves valuable materials and protects human health and the environment.
For more information, please contact your local authorities, retailer, or household waste disposal service or visit the website https://www.soyea- tech.com.

Reduction of hazardous substances

This device and its electrical accessories comply with local applicable rules on the restriction of the use of certain hazardous substances in electrical and electronic equipment, such as EU REACH regulation, RoHS and Batteries (where included) directive. For declarations of conformity about REACH and RoHS, please visit the website https://www.soyea-tech.com.

EU regulatory conformance Statement
Hereby, SOYEA TECHNOLOGY CO., LTD. declares that this device B628-350 is in compliance with the essential requirements and other relevant provisions of Directive 2014/53/EU.
The most recent and valid version of the DoC (Declaration of Conformity) can be viewed at https://www.soyea-tech.com. This device may be operated in all member states of the EU.
Observe national and local regulations where the device is used.
This device may be restricted for use, depending on the local network.

Restrictions in the 5 GHz band:

The 5150 to 5350 MHz frequency range is restricted to indoor use in: AT, BE, BG, CH, CY, CZ, DE, DK, EE, EL, ES, FI, FR, HR, HU, IE, IS, IT, LI, LT, LU, LV, MT, NL, NO, PL, PT, RO, SE, SI, SK, TR, UK(NI).
In accordance with the relevant statutory requirements in the UK, the 5150 to 5350 MHz frequency range is restricted to indoor use in the United Kingdom.
ErP Product Information
SOYEA TECHNOLOGY CO., LTD. hereby declares that its products conform to the Energy-related Products Directive (ErP) 2009/125/EC. For detailed ErP information and the user manuals required by Commission Regulation, please visit: https://www.soyea-tech.com.

Frequency Bands and Power

  • Frequency bands in which the radio equipment operates: Some bands may not be available in all countries or all areas. Please contact the local carrier for more details.
  • Maximum radio-frequency power transmitted in the frequency bands in which the radio equipment operates: The maximum power for all bands is less than the highest limit value specified in the related Harmonized Standard.
  • The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: WCDMA 900/2100: 25.7 dBm, LTE Band 1/3/7/8/20/28/38/40: 25.7 dBm, Wi-Fi 2.4G: 20 dBm, Wi-Fi 5G: 5150-5350 MHz: 23 dBm, 5470-5725 MHz: 30 dBm.

Accessories and Software Information

  • Some accessories are optional in certain countries or regions. Optional accessories can be purchased from a licensed vendor as required. The following accessories are recommended:
  • Adapters: HW-120200X02 (X represents the different plug types used, which can be either C, U, J, E, B, A, I, R, Z or K, depending on your region)
  • The product software version is 11.0.3.1(H380SP1C00). Software updates will be released by the manufacturer to fix bugs or enhance functions after the product has been released. All software versions released by the manufacturer have been verified and are still compliant with the related rules.
  • All RF parameters (for example, frequency range and output power) are not accessible to the user, and cannot be changed by the user.
  • For the most recent information about accessories and software, please see the DoC (Declaration of Conformity) at https://www.soyea-tech.com.

References

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