ZULTYS Z 23GE Gigabit Business IP Phone User Guide
- June 4, 2024
- ZULTYS
Table of Contents
ZULTYS Z 23GE Gigabit Business IP Phone User Guide
Packaging Contents
The following items are included in your package. If you find anything missing, contact your system administrator.
Note: We recommend that you use the accessories provided or approved by ZULTYS. The use of unapproved third-party accessories may result in reduced performance or damage.
Assembling the Phone
-
Attach the stand, as shown below:
Note: The phone may also be wall mounted using the optional Z 23GE wall mount bracket. Refer to wall mount installation guide for additional information. -
Connect the handset and optional headset, as shown below:
Note: A compatible headset may be purchased separately. -
Connect the network and power as shown below:
The phone may be powered using the optional ZULTYS 5V DC power adapter or via Power over Ethernet (PoE).
Your system administrator will advise which method to use.
-
Connecting to a wireless network:
To connect to a wireless network using the optional ZULTYS Wi-Fi Adapter, perform the following steps: -
Connect the optional ZULTYS 5V DC power adapter and allow the phone to reach the idle screen.
-
Plug the ZULTYS Wi-Fi Adapter into the USB port on the rear of the phone.
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When the phone displays ‘WLAN adapter is added’ press OK to scan for available networks.
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Scroll down to ‘Available networks’ and press Enter.
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Select the network you wish to connect to then press the Link button.
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Enter the password and press OK. A green tick icon indicates a successful connection
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Connecting a Bluetooth headset:
To connect a compatible Bluetooth headset perform the following steps: -
Select Menu > Basic > Bluetooth, set Bluetooth to Enabled and then press OK.
-
Place the Bluetooth headset into pairing mode then press Scan to locate the headset.
-
Select the headset from the list and then press Link to connect.
Note: The IP phone should only be used with a ZULTYS 5V DC power adapter. The
use of a third-party power adapter may cause damage to the phone. If you are
connecting a PC to the Network port of the phone, it is recommended that you
use the Ethernet cable provided with the phone.
If inline power (PoE) is provided, you do not need to connect a power adapter.
Make sure the switch is PoE-compliant per the IEEE 802.3af standard.
Screen Icons
Basic Call Features
Call Transfer
You can transfer a call in the following ways:
Blind Transfer
- Press the Trans soft key during an active call. The call is placed on hold.
- Enter the number you want to transfer to.
- Press the Trans soft key again to complete the transfer.
Semi-Attended Transfer
- Press the Trans soft key during an active call. The call is placed on hold.
- Enter the number you want to transfer to, and then press (#SEND) .
- Press the Trans soft key when you hear the ring-back tone.
Attended Transfer
- Press the Trans soft key during an active call. The call is placed on hold.
- Enter the number you want to transfer to, and then press (#SEND) .
- Press the Trans soft key when ready to complete the transfer or the End soft key to cancel transfer.
Call Forward
To enable call forward:
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Press the Menu soft key when the phone is idle, and then select Features->Call Forward.
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Select the SIP Line (usually #1) and then the desired forward type:
Unconditional—- Incoming calls are forwarded unconditionally.
Busy Forward—- Incoming calls are forwarded when the phone is busy.
No Answer—- Incoming calls are forwarded if not answered after a period of time. -
Select ‘Enable’ and enter the ‘Forward to’ number. For No Answer Forward, enter the ‘Time’ in seconds to wait before forwarding.
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Press the OK soft or hard key to accept the change.
Note: Advanced ‘Call Handling Rules’ may be configured from the ZAC unified communications client app.
Conference Cal
- Press the Conf soft key during an active call. The call is placed on hold.
- Enter the number of the second party, and then press the Dial soft key or (#SEND) .
- Press the Conf soft key again when the second party answers. All parties are now joined in the conference.
- Press the End soft key to disconnect all parties.
Note: You can split the conference call into two individual calls by pressing the Split soft key.
Voice Message
The Message waiting indicator ⏺ on the idle screen will indicate when one or more voicemail messages are available and the Message Waiting Indicator LED at the top right of screen will flash red.
To listen to voice messages:
- Press ✉ key.
- Follow the voice prompts to listen to your voice messages.
Customizing Your Phone
Call History
- Press the ▲ key when the phone is idle to access the Call History, press ▲ or ▼ to select an entry.
- After selecting an entry from the list, you can do the following:
• Press the Dial soft key to call the entry.
• Press the Delete soft key to delete the entry from the list.
If you press the Option soft key, you can also do the following:
- Select Detail to view detailed information about the entry.
- Select Add to Contact to add the entry to the local directory.
- Select Add to Blacklist to add the entry to the blacklist.
- Select Delete All to delete all entries from the list.
Contact Directory
To add a contact:
- Press the Contact soft key when the phone is idle, and then select All Contacts.
- Press the Add soft key to add a contact.
- Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
- Press the OK soft key to accept the change.
To edit a contact:
- Press the Contact soft key when the phone is idle, and then select All Contacts.
- Press ▲ or ▼to select the desired entry, press the Option soft key and then select Edit.
- Edit the contact information.
- Press the OK soft key to accept the change.
To delete a contact:
- Press the Contact soft key when the phone is idle, and then select All Contacts.
- Press ▲ or ▼ to select the desired entry, press the Option soft key and then select Delete.
- Press the OK soft key when the LCD screen prompts “Delete?”
Note: Contacts may also be added from call history. For more information, refer to Call History above.
Volume Adjustment
- Press Volume + or – key during a call to adjust the receiver volume of the handset/speakerphone/headset.
- Press Volume + or – key when the phone is idle or ringing to adjust the ringer volume.
My Details
Notes___
FCC Statement
This device complies with part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are
designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses and can radiate radio
frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
television reception, which can be determined by turning the equipment off and
on, the user is
encouraged to try to correct the interference by one or more of the following
measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the bottom of this equipment is a label that contains, among other information, a product identifier in the format US: ZULIPNANZ23GE . If requested, this number must be provided to the telephone company.
ISED Canada Statement
This product meets the applicable Innovation, Science and Economic Development
Canada technical specifications.
About Zultys
Zultys is the global provider of a true all-in-one unified communications
solution. Innovative, reliable and scalable, Zultys IP phone systems integrate
voice, video, data and mobility in a single premise based appliance or in the
cloud – to optimize collaboration for businesses of all sizes.
Zultys delivers a powerful, feature-rich communications system that is easy- to-use, deploy and maintain. Zultys is headquartered in Silicon Valley with offices around the world.
Zultys, Inc.
785 Lucerne Drive, Sunnyvale
California, 94085, USA
Copyright © 2022 Zultys, Inc.
All rights reserved
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