ZULTYS ZIP 49GA Smart Business Phone User Guide

ZIP 49GA Smart Business Phone
User Guide

Smart Business Phone
ZIP 49GA
WWW.ZULTYS.COM

Packaging Contents

The following items are included in your package. If you find anything missing, contact your system administrator. Note: The USB camera is an optional accessory for the ZIP 49GA IP phone.
We recommend the use of accessories provided or approved by ZULTYS. The use of unapproved third-party accessories may result in reduced performance or damage.

Assembling the Phone

1. Insert the optional camera, as shown below: Note: The optional camera can only be connected to the USB port on the top of the phone.

2. Attach the stand and adjust the angle of touch screen, as shown below
   

3. Attach the optional wall mount bracket, as shown below:
   Note: The reversible tab has a lip which allows the handset to stay on-hook when the phone is mounted vertically.

4. Connect the handset and optional headset, as shown below:    Note: Headset purchased separately. The ZIP 49GA may also be used with compatible Bluetooth & USB headsets

5. An optional USB flash drive may be connected as shown below: Note: The USB port (on the rear of the phone) can also be used to connect ZIP 450M Expansion Modules or a compatible USB headset.

6. Connect the power adapter or PoE, as shown below: Note: The IP phone should be used with a ZULTYS original power adapter (5V/2A) only or connected to an IEEE 802.3af compliant PoE switch. The use of a third-party power adapter may cause damage.

7. Connect to the network, as shown below:
   There are two options for network connection. Your system administrator will advise you which one to use.
   a) Connect to the wired network: Note: If you are connecting a PC to your phone, we recommend that you use the Ethernet cable provided by ZULTYS.
   b) Connect to the wireless network (Phone must be connected to a power adapter):

8. Swipe down from the top of the screen to enter the control center.

9. Tap Settings->Basic Settings->Wi-Fi.

10. Enable the Wi-Fi option.

11. Select an available wireless network from the list of networks.

12. If the network is secure, enter its password in the Password field.

13. Tap Connect to connect to the wireless network.

The phone will automatically search for available wireless networks in your area.

Hardware Components

| Item
---|---
1| Camera
2| Power Indicator LED
3| Touch Screen
4| HEADSET Key
5| MUTE Key
6| REDIAL Key
7| Speakerphone Key
8| TRANSFER Key
9| MESSAGE Key
10| Volume Key
11| HOLD Key
12| Keypad
13| Speaker
14| Reversible Tab
15| Hookswitch
16| Camera Lens
17| Camera Indicator LED
18| Shutter Switch
19| USB2.0 port

Startup

After the IP phone is connected to the network and supplied with power, it automatically begins a process of initializing on the network and downloading its configuration information.
Register status icons on the touch screen:

Note: Contact your system administrator if the phone fails to register with the IP phone system.

Using Your Phone

Status Icons
The icons on the status bar of the touch screen provide information about phone:

Using the Touch Screen
By default, the IP phone supports three idle screens. The home screen displays as below:

Swipe left or right to switch among different idle screens.
To change the wallpaper:

1. Long tap an empty spot on the idle screen.
2. Tap WALLPAPERS.
3. Select a desired picture.
4. Tap Set wallpaper.

To add a widget to the idle screen:

1. Long tap an empty spot on the idle screen.
2. Tap WIDGETS.
3. Drag the desired widget up/down/left/right to the desired destination on the idle screen.

Control Center and Notification Center
Swipe down from the top of the screen to enter the control center and the notification center.
Control Center (Left)

• To turn on/off common functions quickly, capture a screenshot or go to the Settings screen, tap corresponding icons.
• To adjust the screen brightness, drag the slider.

Notification Center (Right)
Notification center displays the list of Notifications, Missed Calls, Voice Mails and Call Forward status.

• To delete all notifications, tap the broom icon.
• To delete a specific notification, swipe left.
• To view the details, tap the desired notification message.

Swipe up from the bottom of the screen to hide this screen.
Entering and Updating Data
To use onscreen keyboard:
1.Tap the input field, the onscreen keyboard will display on the touch screen: To use keypad:
Dial or enter number.
To select a field option:
Tap the field name, tap the desired option in the pop-up dialog box.

Basic Call Features

Placing a Call
Using the handset:

1. Pick up the handset.
2. Enter the number and then press Send or the Handset icon.
   –Alternatively– Enter the number and then lift the handset to initiate the call.

Using the speakerphone:

1. With the handset on-hook, enter the number.
2. Then press or the Handset icon.

Using the headset:

1. With the headset connected, press to activate the headset mode.
2. Enter the number and then press Send or the Handset icon.

Answering a Call
Using the handset:
Pick up the handset.
Using the speakerphone:
Press or the Answer soft key.
Using the headset:
Press or the Answer soft key if headset mode is active.
Controlling call during a Video Call
To display call control icons:

• Tap the screen to display the call control icons.
• Tap the screen again to hide the call control icons or wait until they clear after a short period.

To turn on/off near-end video during a call:
Tap the screen to display the call control icons, then press the More button. Press Camera Mute to stop sending your video.

Ending a Call
Using the handset:
Hang up the handset or tap the End Call soft key.
Using the speakerphone:
Press or tap the End Call soft key.
Using the headset:
Tap the End Call soft key.
Redial

• Press to enter the Placed Calls list, tap the desired entry and select Audio Call or Video Call.
• Press   twice when the phone is idle to call the last dialed number.

Call Mute and Un-mute

• Press   to mute the microphone during a call.
• Press   again to un-mute the call.

Call Hold and Resume
To place a call on hold:
Press   or tap the Hold soft key during an active call.
To resume the call, do one of the following:

• If there is only one call on hold, press or tap the Resume soft key.
• If there is more than one call on hold, tap the Calls icon, then press Resume on the call to be retrieved from hold.

Call Transfer
You can transfer a call in the following ways:
Blind Transfer

1. Press or tap the Transfer icon on the More menu during a call. The call is placed on hold.
2. Enter the number you want to transfer to.
3. Press to complete the transfer.

Semi-Attended Transfer

1. Press   or tap the Transfer icon in the More menu during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or tap the Transfer soft key when you hear the ring-back tone.

Attended Transfer

1. Press or tap the Transfer icon during a call. The call is placed on hold.
2. Enter the number you want to transfer to, and then press .
3. Press or tap Transfer soft key when ready to complete transfer. Press End Call to cancel.

Call Forward
To enable call forward:

1. Swipe down from the top of the screen to enter the control center.

2. Tap Settings->Features->Call Forward.

3. Select the desired forward type:
   Always Forward—-Incoming calls are forwarded unconditionally.
   Busy Forward—-Incoming calls are forwarded when the phone is busy.
   No Answer Forward—-Incoming calls are forwarded if not answered after a period of time.

4. Enter the number you want to forward to. For No Answer Forward, tap the After Ring Time field, and then tap the desired ring time to wait before forwarding.

5. Tap   to accept the change.

Call Conference

1. During an active call, press the + Invite soft key to enter the Conference with menu.
2. Enter the number to be dialed then press + to add number to Selected Members list, or select one or more contacts from an address book.
3. Once all numbers and contacts are added press the Call soft key to initiate outbound calls and conference all parties together. Up to 10 parties may be conferenced in an audio call.

Note: To conference one or more held calls press the Calls soft key then Merge calls to conference calls.

Voice Message

A Message Waiting Indicator on the idle screen indicates that one or more voice messages are waiting on the voicemail service. The power indicator LED slowly flashes red.
To listen to voice messages:

1. Do one of the following:
   Press .
   If the ‘New Voice Mail(s)’ dialog is displayed press the Connect soft key.

2. Follow the voice prompts to listen to your voice messages.

Customizing Your Phone

Call History

1. Tap , and then select the desired call list on the left.
2. Drag up and down to scroll.
3. Tap an entry to initiate a call or press the icon to display additional information.

• Additional actions are available via the … icon including:
  Add to add the entry to the local directory.
  Edit before calling to edit the phone number of the entry before placing a call.
  Blocklist to add the entry to the blocklist.
  Delete to delete the entry from the list.

Contact Directory
To add a contact to Local Directory or Blocklist:

1. Tap , and then select the Local Directory or Blocklist on the left.
2. Tap to add a contact.
3. Enter a unique contact name in the Name field and contact numbers in the corresponding fields.
4. Tap OK to accept the change.

To edit a contact in Local Directory or Blacklist:

1. Tap , and then select the desired group on the left.
2. Tap + the desired contact.
3. Tap the edit icon and proceed to edit the contact information as required.
4. Tap OK to accept the changes.

To delete a contact from Local Directory or Blacklist:

1. Tap , and then select the desired group on the left.
2. Tap the desired contact followed by the … icon and then tap Delete.
3. Tap OK when the touch screen prompts “Delete selected item?”.
   

Note: You can add contacts from call history. For more information, refer to Call History above.
Volume Adjustment
Press during a call to adjust the receiver volume of the handset/speakerphone/headset.
Press when the phone is idle or ringing to adjust the ringer volume.
Press to adjust the media volume in the corresponding screen.

My Details

Name……………………………………………………
Extension………………………………………………..
DID………………………………………………………..

ZAC Login Credentials
Login Name (case sensitive)………………..
Password………………………………………………
Host/URL…………………………………………
Assigned Phone ID……………………………
Support Contact…………………………
Phone…………………………………………..
Email…………………………………………..
Notes………………………………………….

FCC Statement

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

IC Statement
This device complies with Industry Canada’s license-exempt RSSs. Operation is subject to the following two conditions:

1. this device may not cause interference; and
2. this device must accept any interference, including interference that may cause undesired operation of the device. CAN ICES-3(B)

Radiation Exposure Statement
This equipment complies with FCC and IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with minimum distance 20cm between the radiator and your body.
About Zultys
Zultys is the global provider of a true all-in-one unified communications solution. Innovative, reliable and scalable, Zultys IP phone systems integrate voice, video, data and mobility in a single premise based appliance or in the cloud – to optimize collaboration for businesses of all sizes.
Zultys delivers a powerful, feature-rich communications system that is easy- to-use, deploy and maintain. Zultys is headquartered in Silicon Valley with offices around the world.

Zultys, Inc.
785 Lucerne Drive, Sunnyvale
California, 94085, USA
Copyright © 2019 Zultys, Inc.
All rights reserved
WWW.ZULTYS.COM

Documents / Resources

| ZULTYS ZIP 49GA Smart Business Phone [pdf] User Guide
ZIP 49GA Smart Business Phone, ZIP 49GA, Smart Business Phone, Business Phone, Phone
---|---

References

• Unified Communications Made Easy for Everyone

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