UpDown Desk PRO Series Corner Desk User Manual
- October 30, 2023
- UpDown Desk
Table of Contents
UpDown Desk PRO Series Corner Desk
Introduction
Congratulations on the purchase of your Pro-Series UpDown Corner Desk! You’ve
made a significant investment into your health and wellbeing and your body
will thank you for it.
This instructional manual will guide you smoothly through the process of
assembling the frame, attaching the optional cable tray and installing the
desktops with the control panel.
Required tools:
- Philips head screwdriver
- Measuring tape
Optional tools (to simplify desktop installations):
- Power drill
- 2.5mm drill bit
Pro-Series Corner Desk Frame Assembly
Contents
- 2 x regular feet
- 1 x short corner foot
- 2 x joining bars
- 2 x pivot plates
- 3 x legs
- 1 x short corner wing
- 2 x regular wings
- 4 x spreader bars
- 1 x control panel
- 1 x control box
- 1 x power cable
- 2 x short motor cables (inc 1 spare)
- 1 x medium motor cable
- 1 x long motor cable
A note about screws/bolts
2 bags of bolts/screws are also contained within the corner desk boxes. Bag 1
is a generic package covering several desk models whilst Bag 2 is specific to
the corner desk. There may be some unused bolts/screws once
assembly/installation is complete.
M8 x 20mm
- 12 pieces in total
- Allen key required (supplied)
- Used to attach feet to the legs
M6 x 10mm
- 4 pieces in total
- Philips head screwdriver required (not supplied)
- Used to attach the control box to the adjustable tubes
M8 x 10mm
- 22 pieces in total
- Allen key required (supplied)
- Used to attach the legs to the wings/spreader bar, used to attached spreader bars to pivot plates.
Self tapping screws
- 22 pieces in total
- Philips head screwdriver required (not supplied). Power drill optional (not supplied)
- Used to attach the frame, control panel and optional cable tray to the desktop(s)
Step 1
Note: The frame is being assembled upside-down initially as this is the simplest method. In this step you will be using:
- 2 x spreader bars
- 2 x legs
- 1 x regular wing
- 1 x regular foot
- 1 x short corner wing
- 1 x short corner foot
- 2 x pivot plates
Arrange the parts as shown, ensuring the spreader bar control box tabs face inwards and the desktop connector tabs facing outwards. Both sets of tabs should be adjacent to the ground as shown above.
Step 2
Using the Allen key provided, loosen (do not remove) the 8 pre-installed grub
screws of the spreader bars as indicated below. The bars should be able to
slide relatively freely.
Step 3
Install the first leg onto the spreader bars and regular wing using 6 x
M8x10mm screws
Step 4
Moving to the second leg, install the pivot plates as shown using 2 x M8x10mm
screws per pivot plate.
Important: Each pivot plate has a step and must only be installed exactly as shown
The short corner wing can now be installed use 2 x M8 x 10mm screws
Step 5
Install the pivot plate to the spreader bars using the holes as shown using 2
x M8x10mm screws. Do NOT tighten; the spreader bar must be able to pivot
within the pivot plate slot at this point.
Step 6
Attach both feet, using 4 x M8x20mm screws for each foot.
Flip the assembly over and position it as close as possible to its final desired location.
In preparation for the next steps, it’s advisable to ensure the pivot-plate-
to-spreader-bar angle is approximately 90 degrees as shown below. 
Step 7
Assembly of the 3rd leg can now take place. In the same manner as Step 2 from
earlier, ensure the spreader bar tabs are correctly positioned and adjacent to
the ground.
- Loosen (do not remove) 8 grub screws
- Assemble spreader bar and regular wing onto the leg using 6 x M8x10mm screws
- Assemble regular foot onto the leg using 4 x M8x20mm screws
Step 8
Flip the 3rd leg assembly and rest the spreaders bars on the pivot plate as
shown.
Accessing the frame from underneath, connect the spreader bar to the pivot plate using 2 x M8x10mm screws. Do not tighten at this point; the spreader bar should be able to pivot within the pivot plate slot.
Once again, keep the spreader bar pivot plate of the 3rd leg assembly at approximately 90 degrees as shown below.
Step 9
At this point it is necessary to decide where the control panel will go as
this will determine the side for mounting the control box. The control box
should be mounted on the side closest to the future control panel location.
Control panel location is entirely personal preference. Install the control
box to the spreader bar tabs as shown using 4 x M6x10mm screws.
Step 10
Install all cables. The short cable connects the control box to the closest
motor, medium cable to the middle leg motor and long cable to the farthest
leg. To assist with cable management later, it’s useful to run the long cable
behind the middle motor as shown. Final cable management will occur later once
the desktops have been installed. Install the power cable and control panel
cable into the control box.
Plug the power cable into a 240v power source. The frame should now be operational. It’s useful to elevate the frame to a workable height that suits you for installing the desktops as you will need to work underneath the desk.
Desktops Installation
The following example assumes a 180cm desktop for the main desktop. Custom
sizes will differ slightly, but the principles are the same.
We now pre-configure the main desktop side. Per the earlier instructions,
ensure the pivot plates are at right angles to the spreader bars. Extend the
leg/spreader bar assembly creating approximately 10cm gap in the spreader bars
as shown. The markings are in 10cm increments. These measurements will result
in approximately 10cm of overhang on the main desktop side. There is
flexibility on this distance depending on your requirements. For example, you
may have under desk drawers or obstacles that you need to work around.
Place the desktop onto the frame so that there is in approximately 10cm of
overhang and desktop is centred between the spreader bars. Do not attach the
desktop with any screws at this point.
Now, extend the return side frame to suit your return desktop. Extend to 1.3 markings for a 120cm desktop and 1.6 markings for a 150cm desktop. It’s also advisable to keep the control box parallel to the spreader bars as shown by ensuring mounting tabs stay directly opposite one another. Place the return desktop on the frame ensuring it’s butted up to the main desktop.
With the desktops square, install the joining bars using the supplied self tapping screws. Only 4 screws per bar are necessary. Ensure 2 screws per side are installed (8 total) as indicated below.
A note about pre-drilling: Predrilling desktops can simplify the desktop
installation process. It is not recommended to pre-drill Melamine desktops.
Screwing into predrilled desktops is certainly far easier on Hardwood desktops
such as Messmate, Vic Ash and Jarrah. Whilst not necessary, some customers
report pre-drilling of Bamboo desktops also useful.
To predrill holes, once the frame is perfectly centred per the steps above,
using a pen/marker, place a dot in the middle of each affixing point. Remove
the frame in preparation for drilling. Using a power drill and a 2.5mm drill
bit, drill a hole between 10-12mm deep.
IMPORTANT: Be extremely careful not to drill further as you may run the risk of drilling all the way through the desktop! The frame can then be attached using the self-tapping screws either with a manual or electric screwdriver
It is now time to finalise the position of the joined desktops assembly onto the frame. The frame should still be loose/moveable underneath the desktop as no spreader bar screws have been tightened and no self tapping desktop screws installed. You may need to adjust the frame to achieve the results described below.
This step applies to both the main desktop and return desktop. Beginning with the large desktop (in this case 180cm), finalise the overhang and squareness to the frame. We generally recommend approximately 10cm of overhang for a desktop although 5cm either direction is acceptable.
The desktop should be evenly positioned with respect to the spreader bars.
Install 4 (four) self tapping screws firmly into the wing and spreader bar in the locations shown below. Repeat the aforementioned steps with the return desktop.
At this point, assess the desk to ensure the frame is approximately square and centred. The centre leg should site at approximately 45 degrees to both other legs as shown below. There is a level of variability allowed which will not affect operation. If adjustment is required, there will be enough movement within the frame to adjust its position.
- Tighten up all 16 grub screws on spreader bars.
- Tighten the M8 x 10mm screws on both pivot plates (2 on each plate)
- Install all frame to desktop self tapping screws (2 per spreader bar and 2 for the short wing of the centre leg).
Using the supplied Cable management straps, secure any loose cables. You should raise/lower the desk entirely before finalising cable management of the power cable. The power cable will be moving up and down with the desk and may cause damage if not enough slack has been allowed.
Control Panel Installation
One of the benefits of the electric Pro-Series desk is that it’s possible to
locate the control panel wherever you wish. Most people situate it on the
leading edge to the far right or left depending on their hand preference. Use
2 self tapping screws to install it.
(Above examples use a 2 legged desk flipped upside down. The corner desk will require you to install from underneath the desk)
Cable Tray Installation (Optional extra)
The cable tray can go wherever is practicable, depending on the location of
your power points, your screen cables, your computer cables etc. It’s entirely
up to you, however most people locate it underneath the desk, to the rear and
in the middle.
(Above example uses a 2 legged desk flipped upside down. The corner desk will
require you to install from underneath the desk)
On one side of the cable tray, you will notice a thin, soft padding. This side
always goes against the desk. It’s to protect the desk from being scratched
and prevent squeaking.
If you peer through each of the large holes of the cable tray, you will notice
a small hole on the other side. Using a screwdriver and a self-tapping screw,
screw all the way through the soft padding and into the timber. Screw both
screws in firmly until they sit tight against the cable tray.
Control Panel Operation
- The Pro Series desk can be raised manually by pressing the Up/Down buttons or alternatively by pressing pre-set heights using the M1 – M4 buttons.
- To set a height on any given ‘M’ button, use the Up/Down buttons to achieve your desired position. To store this height, press and hold an M button for 5-6 seconds until you hear an audible beep.
- The display screen will show your current height. It is pre-set from factory to show the lowest height at 64cm, which is measured to the top of a standard 2.5cm thick desktop. This can be adjusted in the event you install a thicker desktop or castor wheels to your frame.
- The desk has a built in ‘anti-collision’ safety feature whereby any interference or severe resistance experienced automatically stops the up/down movement of the desk and rebounds it a small amount. The sensitivity for this can be adjusted.
- The Control Panel display will switch off after 30 seconds of no use. To reactivate, press the Up or Down button once.
Control Panel Function Settings
- A. ‘Down’ anti-collision sensitivity
- B. Units – cm or inches
- C. Height correction adjustment (when adding thicker desktop or castor wheels)
- D. Minimum height setting (should you be placing an obstruction under the desk such as pedestal drawers)
- E. Maximum height setting (should you be placing an obstruction above the desk such as a windowsill or printer tray)
- F. ‘Up’ anti-collision sensitivity
A – ‘Down’ anti-collision sensitivity
If you feel your desk’s downward anti-collision feature is being activated too soon or not soon enough, you can adjust its sensitivity.
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to scroll through 1-4. 1 being the most sensitive, 3 being the least sensitive and 4 turns off the anti-collision.
- Press ‘M3’ twice to exit
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
B – Units – cm or inch
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Use the ‘Up’ and ‘Down’ buttons to toggle through the menu until you reach ‘B’
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to scroll through 1-2. 1 indicates cm units, 2 indicates inch units.
- Press ‘M3’ twice to exit
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
C – Height correction adjustment
If you’re adding a thicker or thinner desktop than 2.5cm or adding castor
wheels, the display height shown is going to be inaccurate. It should be
adjusted.
- Using the ‘Down’ button, lower your desk to the lowest possible height.
- Take a tape measure and measure the distance from the ground to the top of your desktop. Take note of this measurement.
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Use the ‘Up’ and ‘Down’ buttons to toggle through the menu until you reach ‘C’
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to scroll through the heights until you reach your desired minimum height.
- Press ‘M3’ twice to exit
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
D – Minimum height setting
If you have placed an obstruction under the desk such as pedestal drawers, you
should set a minimum height. This will ensure that an interference does not
occur, and damage is not inflicted to either the obstruction or your desk.
- Using a tape measure, measure the height of the obstruction from the ground.
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Use the ‘Up’ and ‘Down’ buttons to toggle through the menu until you reach ‘D’
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to adjust the height shown on the display. Add 2cm to the distance you just measured of the obstruction.
- Press ‘M3’ twice to exit. Your desk will not go below this height.
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
E – Maximum height setting
If you have an obstruction above the desk or above your monitors such as a
windowsill or printer tray, you should set a maximum height. This will ensure
that an interference does not occur, and damage is not inflicted to either the
obstruction or your desk.
- Using a tape measure, measure the height of the obstruction from the ground.
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Use the ‘Up’ and ‘Down’ buttons to toggle through the menu until you reach ‘E’
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to adjust the height shown on the display. Subtract 2cm from the distance you just measured of the obstruction.
- Press ‘M3’ twice to exit. Your desk will not go above this height.
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
F – ‘Up’ anti-collision sensitivity
If you feel your desk’s upward anti-collision feature is being activated too
soon or not soon enough, you can adjust its sensitivity.
- Press and hold the ‘M4’ button for approximately 10 seconds until you hear the 2nd audible beep. Release your finger from the button. The letter ‘A’ will be displayed.
- Use the ‘Up’ and ‘Down’ buttons to toggle through the menu until you reach ‘F’
- Press ‘M4’ once
- Use the ‘Up’ and ‘Down’ buttons to scroll through 1-4. 1 being the most sensitive, 3 being the least sensitive and 4 turns off the anti-collision.
- Press ‘M3’ twice to exit
If you make any errors or need to start the above instructions again, simply press the ‘M3’ button twice.
Troubleshooting
| Error Code | Cause | Solution |
|---|
ER1
|
Motor stoppage
| (1) Turn power off at the power point.
(2) Wait 60 seconds.
(3) Check cable connections.
(4) Turn power back on.
ER2
|
Legs not synchronised
| (1) Turn power off at the power point.
(2) Wait 60 seconds.
(3) Check cable connections.
(4) Turn power back on.
(5) Using the down arrow, lower the desk to the minimum height to reset.
ER3
|
Cable connection fault
| (1) Turn power off at the power point.
(2) Wait 60 seconds.
(3) Disconnect all cables and reconnect.
(4) Turn power back on.
ER4
|
Communication fault
| (1) Turn power off at the power point.
(2) Wait 60 seconds.
(3) Check connection between control panel cable and the control box.
(4) Turn power back on.
ER5
|
Overload protection
| (1) Reduce load on desk.
(2) Turn power off at the power point.
(3) Wait 60 seconds.
(4) Turn power back on and lower the desk to the minimum height to reset.
Hot
| Continuous over usage
(approx. 1min continuous usage every 10min)
| (1) Reduce load on desk.
(2) Turn power off at the power point.
(3) Wait 5 minutes.
(4) Turn power back on and lower the desk to the minimum height to reset.
|
Desk stuck at a certain height
| Follow the instructions above for minimum height setting or
maximum height setting. Set the minimum height to 64, and the maximum height to 129. Please note that these heights have been calculated using a standard 2.5cm thick desktop. If your desktop is thicker or thinner, follow instructions mentioned in the previous section : Height correction adjustment
ASR
|
Anti-collision triggered, obstruction encountered
| (1) Turn desk off at wall.
(2) Wait 60 seconds.
(3) Turn desk back on and as soon as the ASR code appears – BEFORE
YOU HEAR A BEEP – hold the down arrow until the desk has reached its lowest height. This will clear the ASR notification.
For any other troubleshooting issues, please visit the Support section of our website at updowndesk.com.au.
Packaging recycling and disposal
Your UpDown Desk products come packaged in cardboard boxes and lined with EPE foam (non-toxic) of various shapes/sizes. The cardboard is 100% recyclable and can be placed (with foam removed) into your local Council recycle bins or any carboard recycling station. At this time, there are currently no official recycling stations accepting EPE foam and it is not accepted in local Council recycle bins.
Based on our own experience and customers suggestions, here are some ideas to help you upcycle, recycle, reuse, or dispose of the packaging:
- Retain the boxes containing frame components in the event you need to move locations; it’s the best way to transport your frame – unassembled.
- The boxes with EPE foam attached make great play equipment for kids; makeshift doll houses, matchbox car parks etc.
- Any cardboard can be recycled without the EPE foam attached in the appropriate recycling containers.
- Local kindergartens and childcare centres will often graciously accept carboard and EPE foam for kids’ art and craft projects.
- As a last resort, EPE foam can legally be placed into your normal waste bins.