EMILY CARR ECU Printing and OneCard Installation Guide

EMILY CARR ECU Printing and OneCard Installation

ECU Printing & OneCard
The ECU Printing & OneCard is a service provided by the Emily Carr University for printing documents and managing campus card transactions.

ECU Print Manual Install on a Student Mac laptop
Follow the steps below to install the ECU Print software on your Mac laptop:

1. Restart your Mac before installing the ECU Print software.
2. Ensure that your laptop is connected to the secure ECU Student Wi-Fi, not the guest Wi-Fi.
3. Open an internet browser window and go to https://www.ecuad.ca/about/administration/itservices/services.
4. Locate the link “Download the installation file here” and click on it to download the installer.
5. Run the installer and follow the prompts to complete the installation.
6. After clicking Finish, one of two possibilities will occur:
   • A. Pop-up login window appears: Enter your MyEC username & password and check off Remember my identity before clicking OK. A PCClient icon like the one below will appearin your top desktop bar.
   • B. No pop-up login window appears: Go to Applications, locate PCClient and Launch (double click). A pop-up should now appear, enter your MyEC username & password and check off Remember my identity before clicking OK. A PCClient icon like the one below will appear in your top desktop bar. NOTE! If it still does not pop up, it will when you print your first file.

Testing that your ECU Print is working

Follow the steps below to test if your ECU Print is working:

1. Open a file in any program for test printing.
2. Go to File then Print.
3. In Choose Printer, you should see listed Any BW Laser Printer on Campus & Any Colour Laser Printer on Campus.
4. Choose one of the two printers and click Print.
5. After the file processes (within a minute) a pop-up window should appear, enter your myEC login name and password.
6. Within a minute, a second popup window will appear indicating Success!
7. At this point, you can assume you have a successful installation.

Adding Additional Printers to a Student Mac Laptop

Follow the steps below to add additional printers to your Student Mac Laptop:

1. Launch Software Centre from Applications.
2. Choose Software from the left-hand column.
3. Choose Printing from the menu above Featured Items.
4. Choose the printer package you want to install.
5. Install one package at a time.
6. If you no longer want a printer package installed on your computer, use this.

ECU Print Manual Install on a Student Mac laptop

1. It is recommended to restart your Mac before installing your ECU Print software.

2. Ensure your laptop is connected to the secure ECU Student Wi-Fi, not the guest Wi-Fi!

3. Open an internet browser window and type: :
   https://www.ecuad.ca/about/administration/itservices/services

4. Locate the link: Download the installation file here. and click and allow to download the installer *Please note that these drivers will not work with the legacy printers on the 1st floor.

5. Use the defaults when running the installer – you do not need to make any changes. You will need to enter your computer password to complete the install

6. After clicking Finish, one of two possibilities will occur:

   • A. a pop up will appear, enter your MyEC username & password and check off “Remember my identity” before clicking OK; a PCClient icon like the one below will appear in your top desktop bar.
   • B. No pop-up login window appears after software install and you do not have a PCClient icon in your top desktop bar
   1. Go to Applications
   2. Locate PCClient and Launch (double click)
   3. a pop up should now appear, enter your MyEC username & password and check off Remember my identity before clicking OK; a PCClient icon like the one below will appear in your top desktop bar.
      NOTE!
      If it still does not pop up, it will when you print your first file.

One last variant on the installation we have observed is:

If no pop-up login window appears after the software installation, and you do not have a PCClient icon in your top desktop bar

1. Go to Applications and the PCClient application icon is greyed out with a circle and line across it
2. Double check that you are still on ECU-Student WiFi and not ECU-Guest
3. Locate PCClient and Launch (even if it is greyed out and has the circle and line)
4. If no Login window pops up but the PCClient appears on the top menu bar, open a file and print
5. a pop up should now appear, enter your MyEC username & password and check on “Remember my identity” before clicking OK

Testing that your ECU Print is working

1. Open a file in any program for test printing

2. Go to File then Print.

3. In Choose Printer, you should see listed
   “Any BW Laser Printer on Campus” &
   “Any Colour Laser Printer on Campus”

4. Choose one of the two printers and click Print

5. After the file processes (within a minute)
   a pop-up window should appear, enter your myEC login name and password.

6. Within a minute, a second popup window will appear indicating “Success!”

7. At this point you can assume you have a successful installation

Along with PCClient, the install package also installed Software Centre. Software Centre will allow you to install additional ECU Printer Packages including:

1. DOC (C4230) Self Serve Inkjet Printers
2. Photo Dept (B4120) Inkjet Printers
3. PrintMaking Transfer (C4230)

To install additional printers:

1. Launch Software Centre from Applications
2. Choose Software from the left-hand column
3. Choose Printing from the from the menu above Featured Items
4. Choose the printer package you want to install
5. Install one package at a time
6. If you no longer want a printer package installed on your computer, use this menu to uninstall the package

References

• Services | Emily Carr University of Art + Design

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