INSMY C17 Max Mini Portable Wireless Speaker User Manual

October 30, 2023
INSMY

INSMY C17 Max Mini Portable Wireless Speaker

Product Information

The INSMY-C17Max is a mini speaker with a waterproof rating of IP55. It has a USB-C charging port and is compatible with 5V chargers/USB C. It is FCC certified with the ID: 2BA4Q-C17MAX.

Important Prompt
The product can be charged by 5V Chargers/USB C ports only. Adapters over 5V such as quick chargers are not allowed, which may cause fire or explosion.

Product Usage Instructions

  1. Use only original USB C cables or certified cables to charge the INSMY-C17Max.
  2. To connect the INSMY-C17Max to your device, search for it in the available Bluetooth devices list and pair it.
  3. When turned on, the INSMY-C17Max will automatically connect to the last connected device if available. If not, it will enter pairing mode.
  4. If the phone cannot see the INSMY-C17Max, make sure it is turned on and in pairing mode. If it still doesn’t work, refer to the product manual or contact customer service.
  5. To clear the connection records, long press the volume + button and volume – button for 8 seconds when the speaker is unpaired. The Bluetooth connection records will be deleted.
  6. The INSMY-C17Max will automatically turn off after 10 minutes if no device is connected.

If you have any questions or concerns about the product, please contact INSMY customer service at service@insmy.vip.

Cautions

  1. There is slight heating during charging and normal operation of the speaker, it is a normal phenomenon;
  2. Please turn off the power supply when you need to clean the speaker, Please keep the machine in a dry environment;
  3. Please do not use alcohol, benzene, and other chemicals to clean the speaker;
  4. Please don’t let this speaker approach supercooled or overheated objects;
  5. Please use original us c cable or certified cables to charge.
  6. Please don’t disassemble the speaker without authorization;

Package contains

  1. INSMY-C17Max Wireless Speaker x1
  2. Carrying Lanyard ×1
  3. Type C Charging Cable ×1
  4. Instruction ×1

Controls

  1. Volume Down/ Previous Song
  2. LED Indicator Light
  3. USB-C Charging Port
  4. Microphone
  5. Volume Up/ Next Song
  6. ON/OFF/Bluetooth/ TWS/Play/Pause

Turn on/off

Bluetooth connection

  1. Turn on the speaker and your device’s Bluetooth, search Bluetooth available device name “INSMY C17Max” on your phone/PC/tablet to pair.
  2. When turned on, INSMY C17Max will automatically connect to the last connected device if available. If not, C17MAX will enter pairing mode.
  3. INSMY C17Max will automatically turn off after 10 minutes if no device is connected.

Play

Answer a call

Charing

Please fully charge the speaker for the first time use, the full charging time is about 2 hours. When charging, the indicator is keeping red, the red light goes out after charging finished. (Note: If the product is not used for a long time, please fully charge the product at least once a month to avoid excessive discharge, which will affect the service life of the battery)

Low power warning
When the power of the speaker is lower than 20%, you will hear the prompt sound of low power. please charge the speaker with the included type c charging cable DC5V/1A in time. When the power of the speaker is lower than 5%, the speaker will be shut down automatically.

True wireless stereo pairing

  1. Turn on two “INSMY-C17Max”speakers separately, do not pair with your phone first.
  2. Triple tap “ “button on one of the speakers, the True wireless stereo interconnection will start when the prompt sound is emitted;
  3. Turn on the phone’s Bluetooth and search for “INSMY-C17Max” to pair.
  4. If there is no prompt sound that means True wireless stereo paring is failed. Please restart the speakers and then perform True wireless stereo connection operations again. (Note: When the speaker is in True wireless stereo pairing mode, all control functions are synchronized, please operate one of them is fine.
  5. Please kindly note that the True wireless stereo mode cannot be paired when the speaker is working. Please stop playing music to process pairing.

Specification

  • Bluetooth Version: JL5.3
  • Voltage input: DC5V/1A
  • Output Power: 5W*1
  • Battery: 3.7V/800mAh
  • Product Dimensions: Ф50*H51mm
  • Product Weight: 93g
  • Operating Environmental temperature: 45°C
  • IP55: Waterproof rating 5 and dustproof rating 5

Troubleshooting

  • Q1: The speaker cannot be reconnected to the phone automatically when it is turned on.
    A: Please delete the paired connection record INSMY- C17Max on your device, then search INSMY-C17Max to connect again

  • Q2. The phone cannot search out the Bluetooth name INSMY-C17Max.
    A: Please keep the phone and speaker in the Bluetooth range of 10 meters.

  • Q3: The phone cannot connect to the speaker.
    A: If the blue indicator light does not flash after the speaker is turned on, that means the speaker has been connected by the other device. You need to double-click the power button to disconnect the Bluetooth. Then your phone can search for “INSMY-C17Max” to connect.

  • Q4. The speaker cannot make voice calls
    A: Please select speaker as sound output way on the call interface.

  • Q5: True wireless stereo pairing function cannot be connected.
    A: The effective range of True wireless stereo pairing interconnection is about 7-10 meters. Keep the device within this range and try again. (Please follow the wireless stereo pairing instruction)

  • Q6: The speaker cannot be turned on.
    A: If the speaker is not used for a long time, the battery will be consumed naturally, please give it a charge.

  • Q7: How to clear the connection records?
    A: When the speaker is unpaired, please long press the volume + button and volume – button for 8 seconds, then try to turn on the speaker later. Bluetooth connection records were deleted.

Warranty service

We provide following warranty services:

  1. 12-month warranty for quality-related issues: Within 12 months after the date of purchase, we take care of all quality-related issues with a replacement or full refund.
  2. Within the warranty validity, we provide free after sale service, except for following cases:
    • A. No original warranty card or valid invoice.
    • B. The speaker’s malfunction or damage is caused by force majeure, incorrect operation (not as this instruction manual directed) or any man-made factors.
    • C. The speaker is not purchased from authorized dealer and no authorized dealer’s stamp on the warranty card.
    • D. The date of purchase on the warranty card has been changed.
    • E. The speaker’s malfunction or damage appears during shipment.
    • F. The speaker’s malfunction or damage is caused by disassembly or repairing without authorization.

Customer support
To our valued customers, We want you to be completely satisfied with your purchase. If you have any questions about this product, please email us via service@insmy.vip Our customer support team will handle it for you within 24 hours.

FCC Conditions

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:

  1. This device may not cause harmful interference.
  2. This device must accept any interference received, including interference that may cause undesired operation.

EU Conformity Statement
This product and – if applicable – the supplied accessories too are marked with “CE” and comply therefore with the applicable harmonized European standards listed under the EMC Directive 2004/108/EC, the RoHS Directive 2011/65/EU.
2012/19/EU (WEEE directive): Products marked with this symbol cannot be disposed of as unsorted municipal waste in the European Union. For proper recycling, return this. product to your local supplier upon the purchase of equivalent new equipment, or dispose of it at designated collection points. For more information see: www.recyclethis.info.

FCC WARNING
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

  • Reorient or relocate the receiving antenna.
  • Increase the separation between the equipment and receiver.
  • Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
  • Consult the dealer or an experienced radio/TV technician for help.

Note: The Grantee is not responsible for any changes or modifications not expressly approved by the party responsible for compliance. such modifications could void the user’s authority to operate the equipment. The device has been evaluated to meet general RF exposure requirement. This equipment complies with FCC’s RF radiation exposure limits set forth for an uncontrolled environment. This device and its antennas must not be co-located or coniunction with an other antenna or transmitter.

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