VOLLRATH HFL500 Half Size Long CT Warmers User Manual

Operator’s Manual
Model HFL500 Half-Size Long CT Warmers

SAFETY PRECAUTIONS

To ensure safe operation, read the following statements and understand their meaning. This manual contains safety precautions which are explained below. Please read carefully.
WARNING
Warning is used to indicate the presence of a hazard that will or can cause severe personal injury or death.
CAUTION
Caution is used to indicate the presence of a hazard that will or can cause minor or major personal injury if the caution is ignored.
NOTICE: Notice is used to note information that is important but not hazard-related.
To reduce risk of injury or damage to the equipment

• Use only grounded electrical outlets matching the nameplate rated voltage.
• Use equipment only in a flat, level position.
• Do not use an extension cord with this equipment. Do not plug this equipment into a power strip or multi-outlet power cord.
• Turn off equipment, unplug it and let it cool before cleaning or moving.
• Unplug equipment when not in use.
• Do not operate without water.
• Do not spray controls or outside of equipment with liquids or cleaning agents.
• Do not clean the equipment with steel wool.
• Keep equipment and power cord away from open flames, electric burners or excessive heat.
• Do not operate unattended.
• Do not operate equipment in public areas and/or around children.
• Do not operate if equipment has been damaged or is malfunctioning in any way.

FUNCTION AND PURPOSE

This unit is intended and designed to keep food at proper serving temperatures. It is not intended or designed to cook raw food or to reheat prepared food. Food must be prepared and placed in food stations at proper serving temperatures.
This equipment is not intended for household, industrial, or laboratory use.

UNPACKING THE EQUIPMENT AND INITIAL SETUP

When no longer needed, dispose of all packaging and materials in an environmentally responsible manner.

1. Remove all packing material and tape, as well as any protective plastic from the equipment.
2. Clean any glue residue left over from the plastic or tape.
3. Place the equipment in the desired location.
4. Plug the equipment into a properly grounded electrical supply matching the nameplate rating. Damage to the equipment can occur if incorrect power is supplied to equipment.

FEATURES AND CONTROLS

72013

A Power Switch. Switches the equipment power “ON” or “OFF.” Switch is illuminated when power is “ON.”
B Heat Control Knob. Used to set and adjust the temperature of the well. Heat is off when the control is set to “0.” Higher numbers correspond with higher temperatures. Lower numbers correspond with lower temperatures.
C Add Water Indicator Light. Illuminates when the water in the well is depleted and needs to be refilled.
D Water Fill Line. Indicates the correct water fill level (about 8 cups).

BEFORE FIRST USE

Prior to first use, wash the equipment. See the Cleaning section in this manual.

OPERATION

WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the unit. Liquid inside the unit could cause an electrical shock.
Do not overfill pans or trays. Liquid could contact the electrical components and cause a short circuit or an electrical shock.
CAUTION
Burn Hazard
Do not touch hot food, liquid or heating surfaces while equipment is heating or operating.
Hot food and liquids can burn skin. Allow the hot surface to cool before handling.

1. Fill the well to the correct level mark with clean fresh water. The correct level is about 1” (2.5 CM) or approximately 8 cups (1.9 L) of water. Do not overfill.
2. Plug the electrical power cord into a grounded outlet matching the nameplate rated voltage.
3. Preheat the water in the wells by covering wells with empty food containers or covers. Turn the Power Switch “ON” and the Heat Control Knob to the maximum heat setting (10). Preheat for 25 minutes.
4. Place the container of hot food product, above 140°F (60°C), into the preheated equipment.
5. Reduce the heat setting to a level that will maintain a safe holding temperature and maintain food quality. See food safety precautionary note.

Food Safety Precautionary Note:
Monitor food temperature closely for food safety. The United States Public Health Service recommends that hot food be held at a minimum of 140°F (60°C) to help prevent bacteria growth. Maintain correct water level and temperature setting. Periodically (approximately every 2 hours) remove food container and check the water level. Add water as needed. This warmer has been certified by UL Sanitation to meet the NSF4 Hot Food Holding standard at settings of “7” or higher. Depending on the volume and composition of the food media, the setting may need to be adjusted to achieve acceptable results.
During operation
NOTICE: Do not add cold food to hot food.
Maintain water level at or near water level mark. Periodically (approximately every 2 hours) remove the container of food and check the water level. Add hot water if needed.
When finished using the equipment

1. Turn the power switch to the OFF position and unplug the unit. When removing hot food containers from unit use gloves, mitts, or pot holders to protect hands.
2. Allow unit and water to completely cool.
3. Carefully empty water from the well.

CLEANING

WARNING
Electrical Shock Hazard
Keep water and other liquids from entering the inside of the equipment. Liquid inside the equipment could cause an electrical shock. Do not spray water or cleaning products. Liquid could contact the electrical components and cause a short circuit or an electrical shock.
CAUTION
Burn Hazard
Allow equipment to cool before moving or cleaning.
NOTICE: Do not use caustic cleaning chemicals, steel wool or commercial lime removal products to clean the equipment.
Thoroughly rinse equipment with water after cleaning.
NOTICE: Do not immerse the cord, plug or equipment in water or any other liquid.
To maintain the appearance and increase the service life, clean your equipment daily.
All Models

1. Turn the power switch to the OFF position and unplug the unit. When removing hot food containers from unit use gloves, mitts, or pot holders to protect hands.
2. Carefully empty water from the well.
3. Allow the equipment to cool completely before cleaning.
4. Use a damp cloth or sponge dipped in soapy water.

TROUBLESHOOTING

Service parts are available for out-of-warranty units. Failures in warranty require full-unit replacement.

element.
Thermostat control malfunction.| Replace thermostat control.
The warmer does not get hot enough.| Too much water in the well.| Reduce water amount to the correct level.
Warmer has no power.| Unit is unplugged or cord is damaged.|  Check plug connection. Replace cord if damaged.
Power Switch malfunction.| Replace Power Switch.
Warmer has power and heat, but Power Switch is not illuminated.| Power Switch light malfunction.| Replace Power Switch.
Add Water Indicator Light does not turn on when well is empty.| Pilot light malfunction.| Replace pilot light.
Add Water thermostat malfunction.| Replace Add Water thermostat.
Warmer is tripping breakers.| Too many units on one circuit.| Move unit to its own circuit.

SERVICE AND REPAIR

Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to the Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family, or household use. The Vollrath Company LLC does not offer a written warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically described in our full warranty statement. In all cases, the warranty runs from the date of the end user’s original purchase date found on the receipt.
Any damages from improper use, abuse, modification, or damage resulting from improper packaging during return shipment for warranty repair will not be covered under warranty.
For complete warranty information, product registration, and new product announcement, visit www.vollrath.com.

The Vollrath Company, L.L.C. Headquarters
1236 North 18th Street
Sheboygan, Wisconsin
53081-3201 USA
Main Tel: 800-624-2051 or 920-457-4851
Main Fax: 800-752-5620 or 920-459-6573
Canada Customer Service: 800-695-8560
Tech Services: [email protected]
www.vollrath.com| Pujadas
Ctra. de Castanet,
132 P.O. Box 121
17430 Santa Coloma de Farmers
(Girona) – Spain
Tel. +34 972 84 32 01
[email protected]| Vollrath of China
Vollrath Shanghai Trading
Limited
23A, Time Square Plaza | 500
Zhang Yang Road
Pudong, Shanghai 200122
Tel: 86-21-50589580| Vollrath de Mexico S. de R.L. de C.V.
Peripheric Sur No. 7980 Edifice 4-E
Col. Santa Maria Tequepexpan
45600 Tlaquepaque, Jalisco
Mexico
Tel: (52) 333-133-6767
Tel: (52) 333-133-6769
Fax: (52) 333-133-6768
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©2022 The Vollrath Company L.L.C.
Part No. 354137-1
4/27/22

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