poly CCX Business Media Phones with OpenSIP User Guide

June 10, 2024
Poly

poly CCX Business Media Phones with OpenSIP User Guide

poly CCX Business Media Phones with OpenSIP.jpg

These Quick Tips apply to Poly CCX 400, CCX 500, CCX 600, and CCX 700 business media phones configured for OpenSIP environments.

Home Screen

Displays menu options for the main menu, device functions, favorites, quick line access, and settings.

Available anytime.

View Recent Calls
» Select Recent Calls.

Calls Screen

Displays all active and held calls.
Available when you have active or held calls in progress.

Place a Call

Place a call to a contact, a favorite, or a recent call from the Home screen.

Answer a Call

Holding and Resuming Calls

You can place an active call on hold and resume the call when you’re ready.

Ending Calls

You can end an active call or a call on hold.

Conference Calls

You can initiate a conference call with up to four participants

FIG 7 Conference Calls.JPG

Lines Screen

Displays phone lines, favorites, and conditional soft keys.
Available anytime.

Meetings Screen

Displays all meetings for a day and enables you to join scheduled meetings.
Available anytime.

Forwarding Calls

Forward calls to a contact or forward all incoming calls to a contact.

FIG 9 Forwarding Calls.JPG

Joining Scheduled Meetings

A meeting notification displays on the phone five minutes before a meeting starts, then again one minute before the meeting starts.

FIG 11 Joining Scheduled Meetings.JPG

Managing Contacts

View and add contacts to the phone’s contact directory.

View the Contact Directory
» Go to Contacts > Contact Directory.

Add a Contact to the Contact Directory

  1. In the contact directory, select Add .
  2. Enter the contact’s information and select Save.
    When you add a new contact to the contact directory, the phone marks it as a favorite.

Add or Remove a Favorite

FIG 12 Add or Remove a Favorite.JPG

The Favorite icon changes to yellow when you add the contact as a favorite. It changes to white when you remove the contact as a favorite.

Listen to Voicemail

FIG 13 Listen to Voicemail.JPG

Enable Do Not Disturb

Getting Help

Visit the Poly Online Support Center for help setting up and using your phone.
Polycom Documentation Library

For more information on phone settings, see the Poly CCX Business Media Phones User Guide.

© 2020 Plantronics, Inc. All rights reserved. Poly, the propeller design, and the Poly logo are trademarks of Plantronics, Inc. All other trademarks are the property of their respective owners.

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References

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