poly CCX Business Media Phones with OpenSIP User Guide
- June 10, 2024
- Poly
Table of Contents
- poly CCX Business Media Phones with OpenSIP User Guide
- Home Screen
- Calls Screen
- Place a Call
- Answer a Call
- Holding and Resuming Calls
- Ending Calls
- Conference Calls
- Lines Screen
- Meetings Screen
- Forwarding Calls
- Joining Scheduled Meetings
- Managing Contacts
- Listen to Voicemail
- Enable Do Not Disturb
- Getting Help
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
poly CCX Business Media Phones with OpenSIP User Guide
These Quick Tips apply to Poly CCX 400, CCX 500, CCX 600, and CCX 700 business media phones configured for OpenSIP environments.
Home Screen
Displays menu options for the main menu, device functions, favorites, quick line access, and settings.
Available anytime.
View Recent Calls
» Select Recent Calls.
Calls Screen
Displays all active and held calls.
Available when you have active or held calls in progress.
Place a Call
Place a call to a contact, a favorite, or a recent call from the Home screen.
Answer a Call
Holding and Resuming Calls
You can place an active call on hold and resume the call when you’re ready.
Ending Calls
You can end an active call or a call on hold.
Conference Calls
You can initiate a conference call with up to four participants
Lines Screen
Displays phone lines, favorites, and conditional soft keys.
Available anytime.
Meetings Screen
Displays all meetings for a day and enables you to join scheduled meetings.
Available anytime.
Forwarding Calls
Forward calls to a contact or forward all incoming calls to a contact.
Joining Scheduled Meetings
A meeting notification displays on the phone five minutes before a meeting starts, then again one minute before the meeting starts.
Managing Contacts
View and add contacts to the phone’s contact directory.
View the Contact Directory
» Go to Contacts > Contact Directory.
Add a Contact to the Contact Directory
- In the contact directory, select Add .
- Enter the contact’s information and select Save.
When you add a new contact to the contact directory, the phone marks it as a favorite.
Add or Remove a Favorite
The Favorite icon changes to yellow when you add the contact as a favorite. It changes to white when you remove the contact as a favorite.
Listen to Voicemail
Enable Do Not Disturb
Getting Help
Visit the Poly Online Support Center for help setting up and using your phone.
Polycom Documentation Library
For more information on phone settings, see the Poly CCX Business Media Phones User Guide.
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Read More About This Manual & Download PDF:
References
- Poly Documentation Library
- support.polycom.com/content/support/north-america/usa/en/support/voice.html