acer QG240Y LCD Monitor User Guide

QG240Y LCD Monitor

Acer LCD Monitor
User Guide

Copyright © 2022. Acer Incorporated. All Rights Reserved. Acer LCD Monitor User Guide Original Issue: 09/2022
Changes may be made periodically to the information in this publication without obligation to notify any person of such revisions or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications. This company makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims the implied warranties of merchantability or fitness for a particular purpose. Record the model number, serial number, purchase date and place of purchase information in the space provided below. The serial number and model number are recorded on the label affixed to your computer. All correspondence concerning your unit should include the serial number, model number and purchase information. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronically, mechanically, by photocopy, recording or otherwise, without the prior written permission of Acer Incorporated.
Acer LCD Monitor User Guide
Model number: Serial number: Date of purchase: _____ Place of purchase:

Acer and the Acer logo are registered trademarks of Acer Incorporated. Other companies’ product names or trademarks are used herein for identification purposes only and belong to their respective companies.

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Information for Your Safety and Comfort
Safety instructions
Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.
Special notes on LCD monitors
The following are normal with the LCD monitor and do not indicate a problem. · Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn
off the power switch and then turn it on again to make sure the flicker disappears. · You may find slightly uneven brightness on the screen depending on the desktop pattern
you use. · The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01%
or less such as a missing pixel or a pixel lit all the time. · Due to the nature of the LCD screen, an afterimage of the previous screen may remain
after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.
Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor: · Always unplug the monitor before cleaning. · Use a soft cloth to wipe the screen and cabinet front and sides.
Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.
Safe listening
To protect your hearing, follow these instructions. · Gradually increase the volume until you can hear it clearly and comfortably and without
distortion. · After setting the volume level, do not increase it after your ears have adjusted. · Limit the amount of time listening to music at high volume. · Avoid turning up the volume to block out noisy surroundings. · Turn the volume down if you can’t hear people speaking near you.
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Warnings
· Do not use this product near water. · Do not place this product on an unstable cart, stand or table. If the product falls, it could
be seriously damaged. · Slots and openings are provided for ventilation to ensure reliable operation of the
product and to protect it from overheating. These openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided. · Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product. · To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface. · Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.
Using electrical power
· This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
· If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
· Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.
Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.
Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: · the power cord or plug is damaged, cut or frayed · liquid was spilled into the product · the product was exposed to rain or water · the product has been dropped or the case has been damaged · the product exhibits a distinct change in performance, indicating a need for service · the product does not operate normally after following the operating instructions
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Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.
Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.
Additional safety information
Your device and its enhancements may contain small parts. Keep them out of the reach of small children.
IT Equipment Recycling Information
Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment. We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products. For more information and help when recycling, please go to this website: https://www.acer-group.com/sustainability/en/our-products- environment.html Visit www.acer-group.com for further information on the features and benefits of our other products.
Disposal instructions
Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit https://www.acer- group.com/sustainability/en/our-products-environment.html
Acer monitor is purposed for video and visual display of information obtained from electronic devices.
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LCD pixel statement
The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction. This product has been shipped enabled for power management: · Activate display’s Sleep mode within 5 minutes of user inactivity. · Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard
key.
Tips and information for comfortable use
Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back: · numbness, or a burning or tingling sensation · aching, soreness or tenderness · pain, swelling or throbbing · stiffness or tightness · coldness or weakness If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department. The following section provides tips for more comfortable computer use.
Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips: · refrain from staying too long in one fixed posture · avoid slouching forward and/or leaning backward · stand up and walk around regularly to remove the strain on your leg muscles
Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low- contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain. Eyes · Rest your eyes frequently. · Give your eyes regular breaks by looking away from the monitor and focusing on a
distant point. · Blink frequently to keep your eyes from drying out.
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Display · Keep your display clean. · Keep your head at a higher level than the top edge of the display so your eyes point
downward when looking at the middle of the display. · Adjust the display brightness and/or contrast to a comfortable level for enhanced text
readability and graphics clarity. · Eliminate glare and reflections by:
· placing your display in such a way that the side faces the window or any light source
· minimizing room light by using drapes, shades or blinds · using a task light · changing the display’s viewing angle · using a glare-reduction filter · using a display visor, such as a piece of cardboard extended from the display’s top
front edge · Avoid adjusting your display to an awkward viewing angle. · Avoid looking at bright light sources, such as open windows, for extended periods of
time.
Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive: · Take short breaks regularly and often. · Perform some stretching exercises. · Breathe fresh air as often as possible. · Exercise regularly and maintain a healthy body.
Never place a LCD Monitor in an unstable location. A LCD Monitor may fall, causing serious personal injury or death. Many injuries, particularly to children, can be avoided by taking simple precautions such as: · Using cabinets or stands recommended by the manufacturer of the LCD Monitor. · Only using furniture that can safely support the LCD Monitor. · Ensuring the LCD Monitor is not overhanging the edge of the supporting furniture. · Not placing the LCD Monitor on tall furniture (for example, cupboards or bookcases)
without anchoring both the furniture and the LCD Monitor to a suitable support. · Not placing the LCD Monitor on cloth or other materials that may be located between the
LCD Monitor and supporting furniture. · Educating children about the dangers of climbing on furniture to reach the LCD Monitor
or its controls. If the existing LCD Monitor is going to be retained and relocated, the same considerations as above should be applied.
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Declaration of Conformity
We, Acer Incorporated 8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221

And,

Acer Italy s.r.l. Viale delle Industrie 1/A, 20044 Arese (MI), Italy Tel: +39-02-939-921, Fax: +39-02 9399-2913 www.acer.it

Product: Trade Name: Model Number: SKU Number:

LCD Monitor
acer QG240Y QG240Y xxxxxxxx (“x” = 0~9, a ~ z, A ~ Z, or blank)

We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:

EMC Directive: 2014/30/EU EN55032:2015+AC:2016 Class B EN61000-3-2:2014 Class D EN 55024:2010+A1:2015 LVD Directive: 2014/35/EU
EN62368-1:2014+A11:2017
RoHS Directive: 2011/65/EU
EN IEC 63000:2018
ErP Directive: 2009/125/EC
(EU)2019/2021; EN 50564:2011

EN61000-3-3:2013+A1: 2019 EN 55035:2017+A112020

Year to begin affixing CE marking: 2022.

___ RU Jan / Manager Acer Incorporated (New Taipei City)

Sep.30, 2022 Date

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Acer America Corporation 333 West San Carlos St., Suite 1500
San Jose, CA 95110, U. S. A. Tel : 254-298-4000 Fax : 254-298-4147
www.acer.com

Federal Communications Commission Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following local Manufacturer /Importer is responsible for this declaration:

Product: Model Number: SKU Number:

LCD Monitor
QG240Y
QG240Y xxxxxxxx (“x” = 0~9, a ~ z, A ~ Z, or blank)

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.
Suite 1500 San Jose, CA 95110 U. S. A.

Contact Person:

Acer Representative

Phone No.:

254-298-4000

Fax No.:

254-298-4147

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EU Declaration of Conformity
We,
Acer Incorporated
8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221

And,

Acer Italy s.r.l. Viale delle Industrie 1/A, 20044 Arese (MI), Italy Tel: +39-02-939-921, Fax: +39-02 9399-2913 www.acer.it

Product: Trade Name: Model Number: SKU Number:

LCD Monitor
acer QG270 QG270 xxxxxxxx (“x” = 0~9, a ~ z, A ~ Z, or blank)

We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:

EMC Directive: 2014/30/EU EN55032:2015+AC:2016 Class B EN61000-3-2:2014 Class D EN 55024:2010+A1:2015 LVD Directive: 2014/35/EU
EN62368-1:2014+A11:2017
RoHS Directive: 2011/65/EU
EN IEC 63000:2018
ErP Directive: 2009/125/EC
(EU)2019/2021; EN 50564:2011

EN61000-3-3:2013+A1: 2019 EN 55035:2017+A112020

Year to begin affixing CE marking: 2022.

___ RU Jan / Manager Acer Incorporated (New Taipei City)

Sep.30, 2022 Date

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English

Acer America Corporation 333 West San Carlos St., Suite 1500
San Jose, CA 95110, U. S. A. Tel : 254-298-4000 Fax : 254-298-4147
www.acer.com

Federal Communications Commission Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The following local Manufacturer /Importer is responsible for this declaration:

Product: Model Number: SKU Number:

LCD Monitor
QG270
QG270 xxxxxxxx (“x” = 0~9, a ~ z, A ~ Z, or blank)

Name of Responsible Party: Acer America Corporation

Address of Responsible Party: 333 West San Carlos St.
Suite 1500 San Jose, CA 95110 U. S. A.

Contact Person:

Acer Representative

Phone No.:

254-298-4000

Fax No.:

254-298-4147

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Contents

Information for Your Safety and Comfort

iii

Safety instructions

iii

Special notes on LCD monitors

iii

Cleaning your monitor

iii

Accessibility

iii

Safe listening

iii

Warnings

iv

Using electrical power

iv

Product servicing

iv

Potentially explosive environments

v

Additional safety information

v

IT Equipment Recycling Information

v

Disposal instructions

v

LCD pixel statement

vi

Tips and information for comfortable use

vi

Finding your comfort zone

vi

Taking care of your vision

vi

Developing good work habits

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PACKAGE CONTENTS

1

Attaching the monitor to the base

2

Attaching the monitor on the wall

3

SCREEN POSITION ADJUSTMENT

4

CONNECTING THE POWER CORD

5

Connecting the adapter and AC Power cord

5

POWER SAVING

5

Display Data Channel (DDC)

6

20-Pin Color Display Signal Cable

6

19-Pin Color Display Signal Cable

7

STANDARD TIMING TABLE

8

Connecting Your Monitor to a Computer

9

External Controls

10

Using the Shortcut Menu

11

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Main Menu

13

The Function page

13

TROUBLESHOOTING

21

HDMI/VGA Mode (Optional)

21

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PACKAGE CONTENTS
Please check the following items are present when you unpack the box, and save the packing materials in case you will need to ship or transport the monitor in future.

LCD Monitor

Power Adaptor HDMI Cable (Optional)

HDMI

HDMI

VGA Cable(Optional)

Quick Start Guide

Screws
M410 x3 M414 x3

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Attaching the monitor to the base

1. Unpack the box. Take out the styrofoam and accessories.

2. Remove upper styofoam and monitor’s protected bag.

screws M4*10
3. Take out the bracket and place it on the machine shaft and fix it with two screws.

screws M4*14
4. Take out the base, align it with the bottom of the stand, and fix it with two screws.

HDMI

VGA

AUDIO DC

5. Flip the LCD monitor over to make it stand upright on the desk where it will be used. (Note: Do NOT press the screen to avoid damage any time.)

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SCREEN POSITION ADJUSTMENT
To optimize the viewing position, you can adjust the monitor tilt by using both of your hands to hold the edges of the monitor. The monitor can be adjusted to 15 degrees up or 5 degrees down.
Tilt
15!!!- !
Note: Do NOT press the screen with fingers. Do NOT grasp the corners or the left and right sides of the monitor to adjust tilt.
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CONNECTING THE POWER CORD
· This monitor has a universal power supply that allows operation in either 100/120V AC or 220/240 V AC voltage area. No user-adjustment is required.

Connecting the adapter and AC Power cord
· Check first to make sure that the power cord you use is the correct type required for your area.
· The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.
· Plug one end of the AC power cord to the Adapter, and plug the other end into an AC outlet.
· For units using 120 V AC: · Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V. · For units using 220/240 V AC: · Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set
should have the appropriate safety approvals for the country in which the equipment will be installed.

POWER SAVING
The power saving states will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from Active OFF state back to ON state is around 3 seconds.

State ON Power Saving

LED Light Blue Red

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Display Data Channel (DDC)
To make your installation easier, the monitor is able to Plug and Play with your system if your system also supports DDC protocol. The DDC (Display Data Channel) is a communication protocol through which the monitor automatically informs the host system about its capabilities, for example, supported resolutions and corresponding timing. The monitor supports DDC2B standard.
15-Pin Color Display Signal Cable

PIN NO. 1 3 5 7 9 11 13 15

DESCRIPTION RED BLUE VGA_DET GND VGA5V GND HSYNC DDC_SCL-P

PIN NO. 2 4 6 8 10 12 14

DESCRIPTION GREEN GND GND GND GND DDC_SDA VSYNC

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19-Pin Color Display Signal Cable

PIN NO. DESCRIPTION 1 DATA23 DATA2+ 5 GND 7 DATA09 DATA0+ 11 GND 13 NC 15 HDMI_SCL 17 HDMI_DET 19 HDMI_HPD

PIN NO. DESCRIPTION 2 GND 4 DATA16 DATA1+ 8 GND 10 DCLK12 DCLK+ 14 NC 16 HDMI_SDA 18 HDMI15V

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STANDARD TIMING TABLE

Mode
VGA MAC VESA
SVGA
MAC XGA MAC VESA SXGA VESA WXGA WXGA+ WSXGA+
FHD

Resolution
640 x 480 640 x 480 640 x 480 640 x 480 720 x 400 800 x 600 800 x 600 800 x 600 800 x 600 832 x 624 1024 x 768 1024 x 768 1024 x 768 1152 x 870 1152 x 864 1280 x 960 1280 x1024 1280 x1024 1280 x 720 1280 x 800 1440 x 900 1680 x 1050 1920 x 1080 1920 x 1080
1920 x 1080

60 Hz 72 Hz 75 Hz 66.66 Hz 70 Hz 56 Hz 60 Hz 72 Hz 75 Hz 74.55 Hz 60 Hz 70 Hz 75 Hz 75 Hz 75 Hz 60 Hz 60 Hz 75 Hz 60 Hz 60 Hz 60 Hz 60 Hz 60 Hz 75 Hz
100 Hz

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Connecting Your Monitor to a Computer
1. Make sure both the monitor and computer are powered-OFF. 2. Connect VGA Cable (Only VGA-input model)
a. Make sure both the monitor and computer are powered-OFF. b. Connect the VGA cable to the computer. 3. Connect HDMI Cable (Only HDMI-input model) a. Make sure both the monitor and computer are powered-OFF. b. Connect the HDMI cable to the computer. 4. Plug the power cords of your computer and your monitor into a nearby electrical outlet.

HDMI

VGA

AUDIO DC

HDMI VGA AUDIO DC IN

HDMI

HDMI

HDMI Cable VGA Cable

Power Adaptor

Note: 1. The audio output function depends on models. Please refer to User’s Guide for more information.
2. VGA : 1920×1080 supports 60Hz. HDMI : 1920×1080 supports 100Hz.

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External Controls

HDMI

VGA

AUDIO DC

No.

Item

1 Power button

Description Power on/Press more than 5 seconds to turn off the power.

2 Exit/Left button Exit or return to the previous menu.

3 Down button 4 Menu button 5 Up button

Move down in the menu. Enter sub-menus. Move up in the menu.

FreeSync (HDMI Only): It can allow a FreeSync supported graphics source to dynamically adjust display refresh rate based on typical content frame rates for power efficient, virtually stutter free and low-latency display.

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Using the Shortcut Menu
The following content is for general reference only. Actual product specifications may vary. The OSD (On Screen Display) can be used to adjust the settings of your LCD monitor. Press the key to open the OSD. You can use the OSD to adjust the picture quality, OSD position and general settings. For advanced settings, please refer to following page:
Main page

A

Menu

B

Mode

Standard

C

Brightness 80

D

Input HDMI

A. Main Menu B. Hot Key1: Brightness, Volume, Gamma, Contrast, Low Blue Light, Over Drive C. Hot Key2: Brightness, Volume, Gamma, Contrast, Low Blue Light, Over Drive D. Input
Input
Open the Input control and select VGA or HDMI input source. When you are done, use to go back one level.

HDMI
Exit
Hot key1 (default: Mode)
To choose scenario mode (G1, G2, G3) which user-defined profile to use or scenario mode (User, Standard, ECO, Graphics, HDR).

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Hot key2 (default: Brightness)
Open the Brightness control and select the brightness setting. When you are done, use to go back one level.

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Adjust

OK

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Main Menu

The Function page
Open the Function page to select a menu function, and adjust the settings which you want using the arrows. You can also view your monitor’s system information from this page. When you are done, use to go back one level. 1. Press the Main Menu key to open the OSD. 2. Use direction key to the up or down to select Picture from the OSD. Then press Enter to
go into the element you wish to adjust. 3. Use direction key to the left or right to adjust the sliding scales.
Picture

Mode – Standard

Mode – Standard

Picture

Brightness

75

Picture

Auto Config

Color

Contrast

50

Color

H.Position

50

Audio

Black Boost

5

Audio

V.Position

50

Gaming

Low Blue Light

Off

Gaming

Focus

50

ACM

Off

Clock

50

OSD

OSD

System

HDR

Super Sharpness

Off

Information

Max Brightness

Off

System Information

Move

Enter

Move

Enter

1. Press the MENU key to bring up the OSD. 2. Using the ! 0 button, select Picture from the OSD. Then navigate to the setting you
wish to change.
3. Use the / keys to adjust the sliding scales. 4. Open the Picture page to adjust Brightness, Contrast, Black Boost, Low Blue Light, ACM,
HDR and Super Sharpness.
5. Brightness: Adjust the brightness from 0 to 100.

Note: Adjusts the balance between light and dark shades. 6. Contrast: adjust the contrast from 0 to 100.

Note: Sets the degree of difference between light and dark areas.
7. Black Boost: This boosts the amplitude of the dark color levels of the display­ blacks will be less black. The higher the level, the higher the boost.

Note: If the image is too bright or has few shadowed areas, to adjust this setting will not cause any significant changes to the image.
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8. Low Blue Light: Filter out blue light to protect your eyes by adjusting how much blue light is shown–Level 1,2,3,4.
Note: A lower level allows more blue light to pass through, so inorder to achieve the best protection, please select a higher level, of which Level 4 is in the best state. 9. ACM: Turn ACM on or off. The default is off. 10. HDR: Can control (off / Auto) the default is off, set to auto will automatically detect and deal with HDR signal.
Note: 1. When HDR = Auto, the Modes will also be automatically set to “HDR”. 2. When HDR = Auto, some parameters: (ACM, Gamma, Contrast, Low Blue Light, Black Boost…) functions is gray out and disable, and if you change other adjustable parameters, the “Modes” will not jump to “User” Mode. 3. Because Xbox currently does not support HDR at FHD resolution, HDR function cannot be enabled while connected to Xbox.
11. Super Sharpness technology can simulate high-resolution images by boosting the pixel density of the orignal source. It can make images sharper and clear.
12. Max Brightness:Default is off.
Note: Due to environmental considerations,the default brightness of the display will be low. It can be adjusted to your preferences with the following steps: step1:Go to OSD menu> picture > Max Brightness,and turn Off to On to increase the brightness. step2: Once Max Brightness is turned on,adjust Brightness value between 0-100 to your preference. 13. Auto Config: Press this button to activate the Auto Adjustment function. The Auto adjustment function is used to set the HPos, VPos, Clock and Focus. (Only available on VGA port.) 14. H. Position: Adjust the horizontal position of the picture. 15. V. Position: Adjust the vertical position of the picture. 16. Focus: Adjust clk phase to ADC. 17. Clock: Adjust ADC Clock Fast Lock.
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Color
Color

English

Adjust

OK

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 button, select Color from the OSD. Then navigate to the setting you
wish to adjust.

3. Use the / button to select the setting.
4. Gamma mode allows you to adjust the luminance tone. The default value is 2.2 (standard value for Windows).

5. Color temperature: Default is warm. You can choose Normal, User, Bluelight, Cool and Warm.

6. Modes: Select your preferred mode from Action, Racing, Sports, User, Standard, ECO, Graphics and HDR.

7. Color Space: You can choose Standard, SMPTE-C, DCI, EBU, HDR, Rec.709 or sRGB.

Note: 1. If Color Space is “HDR”, then Modes is set to “HDR” automatically. 2. If Color Space not “HDR”, then Modes is set to “Standard”.
8. Grayscale Mode: Turn grayscale mode On or Off. The default is off.
9. 6-axis Hue: Adjust the red, green, blue, yellow, magenta and cyan hue.
10. 6-axis Saturate: Adjust the red, green, blue, yellow, magenta and cyan saturation.

Audio

Mode – Standard

Picture

Volume

70

Color

Mute

Audio

Gaming

OSD

System

Information

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 button, select Audio from the OSD. Then navigate to the setting you
wish to adjust. 3. Use the / button to select the setting. 4. Volume: Adjusts the volume. 5. Mute: Select On or Off.
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Gaming
Picture Color Audio Gaming OSD System Information

Mode – Standard
Over Drive FreeSync Refresh Rate Num AimPoint

Normal On Off Off

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 button, select Gaming from the OSD. Then navigate to the setting you
wish to adjust.
3. Use the / button to select the setting. 4. Over Drive: Select Off, Normal, or Extreme.
5. FreeSync : Default is On, can choose Off.

Note: 1. If FreeSync is “On”, then the Over Drive selection is set to “Normal” automatically.
2. If FreeSync is “OFF”, then the user can set Over Drive to either one of the three settings including: (a) Extreme (b) Normal (c) Off.
3. HDMI support “FreeSync”. 4. If FreeSync is set to “On”, please note that the screen might flicker during use. 5. The following situations may happen when playing games with FreeSync
enabled: · Depending on the type of graphic cards, the game settings, and the video you
are playing, a flickering screen may occur. Please try to set current FreeSync mode to “Off “, or visit the official AMD website to update the graphic card’s driver. · When using FreeSync , the screen may flicker due to different output frequencies of the graphics card. · When FreeSync is set to “On ” , changing the resolution may result in screentearing. It is recommended to set FreeSync to “Off” and then change the resolution.
6. Refresh Rate Num: Display the panel’s current refresh rate on the screen.

Note: If FreeSync set “On” you can see the V Frequency to changes in the OSD. 7. Aim Point: Show an Aim point on the screen for shooting games.

Note: Aim Point is not supported in PBP mode.
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OSD
Picture Color Audio Gaming OSD System Information

Mode – Standard
Language OSD Timeout Transparency OSD Lock

English 10
Off Off

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 button, select OSD from the OSD. Then navigate to the setting you
wish to adjust.
3. Use the / button to select the setting. 4. Language: Set the OSD menu language.
5. OSD Timeout: Adjust the delay before turning the off the OSD menu.
6. Transparency: Select the transparency when using gaming mode. The transparency can be 20%, 40%, 60%, 80%, or Off.
7. OSD Lock: OSD Lock function is used to prevent OSD button from being pressed accidentally.

Note: 1. OSD Locked: Set the OSD Lock to “On” from the OSD and press “Enter”. The “OSD Locked” message will appear in the middle of the screen, and LED lights will indicate as blinking blue. When pressing any key, “OSD Locked” message will be prompted.
2. OSD Unlocked: Press the second OSD key continuously for 3 seconds to unlock OSD. The “OSD Unlocked” message will appear in the middle of the screen, and LED lights will turn into blue.

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English

System
HDMI

Adjust

HDMI Black Level Quick Start Mode
OK

Normal Off

1. System menu can be used to select signal input sources and other important settings, including input types.
2. Press the MENU key to open the OSD. 3. Using the ! 0 button, select OSD from the OSD. Then navigate to the setting you
wish to adjust. 4. Use the / button to select the setting. 5. Input: Select the source from HDMI or VGA input source.
6. Auto Source: Automatically searches for available input sources. 7. Wide Mode: You can select which screen aspect you are using. The options are Aspect
and Full. 8. Hot Key Assignment: Select the function of Hot Key 1 or Hot Key 2.
9. DDC/CI: Allows the monitor settings to be set through the software on the PC.

Note: DDC/CI, short for Display Data Channel/Command Interface, which allows monitor controls to be sent via software.
10. HDMI Black Level: You can select the level of blackness under HDMI source. 11. Quick Start Mode: Select Off or On. The default is “Off”. Turn on to speed up boot speed.

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English

Product information

1920×1080

95

85

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 keys, select Information to view the basic information for your monitor
and current input.
3. Reset All Settings: Reset all settings to the factory defaults.

Save Setting to…(User mode only)

Picture Color Gaming OSD System Information Save Settings to…

Mode – User
Game Mode: Action Game Mode: Racing Game Mode: Sports

Adjust

OK

1. Press the MENU key to open the OSD. 2. Using the ! 0 button, select “Save Setting to…” from the OSD. Then select the
preferred mode.
3. Save Setting to Game mode: There are three user-defined profiles available (Action, Racing and Sports). Save your customized settings to the Game mode in order to implement those settings automatically when you select it afterwards.

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TROUBLESHOOTING

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.
HDMI/VGA Mode (Optional)

Problems No Picture

Current Status Blue

Red

LED OFF

Remedy
Using OSD, adjust brightness and contrast to maximum or reset to their default settings.
Check if signal cable is properly connected, which can be determined by plugging and unplugging the cable. Check if the PC is functioning properly or in the Hibernate mode. To wake the PC from Sleep mode, you can click the mouse or tap any key on the keyboard.
Check the power switch. Check if AC power cord is properly connected to the monitor.

Recycling Information for the United States of America Acer encourages information technology (IT) equipment owners to responsibly recycle their equipment when it is no longer needed. Acer offers programs and services to assist equipment owners with this process. For more information on recycling IT equipment, please go to: https://www.acer.com/ac/en/US/content/recycling

QG240Y

QG270

Product Information for EU Energy Label

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References

• Acer Group Home | Acer Group
• Acer Laptops, Desktops, Chromebooks, Monitors & Projectors | Acer United States
• Notebook, computer desktop, Chromebook, monitor e proiettori Acer | Acer Italia
• Recycling | Acer United States

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