Maytag Bravo Washer W10338687A User Guide

June 10, 2024
Maytag

Maytag Bravo Washer W10338687A User Guide

Maytag Bravo Washer W10338687A
PRODUCT

WASHER SAFETY

Your safety and the safety of others are very important.

We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety messages.

This is the safety alert symbol. This symbol alerts you to potential hazards that can kill or hurt you and others. All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”

These words mean:

DANGER
You can be killed or seriously injured if you don’t immediately follow instructions.

WARNING
You can be killed or seriously injured if you don’t follow instructions.

All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can happen if the instructions are not followed.

IMPORTANT SAFETY INSTRUCTIONS

WARNING: To reduce the risk of fire, electric shock, or injury to persons when using the washer, follow basic precautions, including the following:

  • Read all instructions before using the washer.
  • Do not wash articles that have been previously cleaned in, washed in, soaked in, or spotted with gasoline, dry-cleaning solvents, other flammable, or explosive substances as they give off vapors that could ignite or explode.
  • Do not add gasoline, dry-cleaning solvents, or other flammable, or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
  • Under certain conditions, hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot water system has not been used for such a period, before using the washing machine, turn on all hot water faucets and let the water flow from each for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame during
  • Do not allow children to play on or in the washer. Close supervision of children is necessary when the washer is used near children.
  • Before the washer is removed from service or discarded, remove the door or lid.
  • Do not reach into the washer if the drum, tub or agitator is moving.
  • Do not install or store the washer where it will be exposed to the weather.
  • Do not tamper with controls.
  • Do not repair or replace any part of the washer or attempt any servicing unless specifically recommended in this manual or in published user-repair instructions that you understand and have the skills to carry out.
  • See “Electrical Requirements” located in the installation instructions for grounding instructions. this time.

SAVE THESE INSTRUCTIONS

State of California Proposition 65 Warnings:

WARNING: This product contains one or more chemicals known to the State of California to cause cancer.
WARNING: This product contains one or more chemicals known to the State of California to cause birth defects or other reproductive harm.

WHAT’S NEW UNDER THE LID?

Cleaning with Less Water

The most striking difference in your new washer is the low-water washplate wash system. The washer automatically adjusts the water level to the load size—no water level selector is needed.

Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible.

As the washer dampens and moves the load, the level of the garments will settle in the basket. This is normal, and does not indicate that more garments should be added. IMPORTANT: You will not see a washer basket full of water as with your past agitator-style washer. It is normal for some of the load to be above the water line.

Automatic Load Size Sensing

Once you start the cycle, the lid will lock, and the washer will begin the sensing process to determine the correct water level for the load. This may take several minutes before water is added. You will find a step-by-step description in the “Cycle Status Lights” section. You will hear the motor turn the basket in short pulses to thoroughly wet the load. This low-water wash method uses less water and energy compared to a traditional agitator-style washer.

Choosing the Right Detergent

Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle  times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.

Concentrated Cleaning

Low-water cleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator-style washer, this washer delivers the detergent directly to the soils.

Normal Sounds You Can Expect

At different stages of the wash cycle, you may hear sounds and noises that are different from those of your previous washer. For example, you may hear a clicking and hum at the beginning of the cycle, as the lid lock goes through a self-test. There will be different kinds of humming and whirring sounds as the washplate moves the load. And sometimes, you may hear nothing at all, as the washer determines the correct water level for your load or allows time for clothes to soak.

CONTROL PANEL AND FEATURES

  1. WASH CYCLE KNOB
    Use the Wash Cycle knob to select available cycles on your washer. Turn the knob to select a cycle for your laundry load. See “Cycle Guide” for detailed descriptions of cycles.

  2. LID LOCK
    To allow for proper load sensing and spinning, the lid will lock and the Lid Lock light will turn on. This light indicates that the lid is locked and cannot be opened. If you need to open the lid, press START/Pause / Unloc k. The lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Press START/Pause / Unloc k again to resume the cycle.

  3. CYCLE MODIFIERS
    When you select a cycle, its default modifiers will light up. Not all cycles, options, and modifiers are available on all models.

    • TEMP LEVEL
      Temperature Control senses and maintains uniform water temperatures by regulating incoming hot and cold water. Select a wash temperature based on the type of fabric and soils being washed. For best results and following the garment label instructions, use the warmest wash water safe for your fabric.

    • Warm and hot water may be cooler than what your previous washer provided.

    • Even in a Cool water wash, some warm water may be added to the washer to maintain a minimum temperature.

    • SOIL LEVEL
      Soil Level (wash time) is preset for each wash cycle. For most loads, use the Soil Level that is preset with the cycle you have chosen. For heavily soiled and sturdy fabrics, press SOIL LEVEL to select more wash time, if needed. For lightly soiled and delicate fabrics, press SOIL LEVEL to select less wash time, if needed. Lower Soil Level setting will help reduce tangling and wrinkling.

    • SPIN SPEED
      This washer automatically selects the spin speed based on the cycle selected. The preset speeds can be changed. Not all spin speeds are available with all cycles.

    • Faster spin speeds mean shorter dry times, but may increase wrinkling in your load.

    • Slower spin speeds mean less wrinkling, but will leave your load more damp.

  4. CYCLE OPTIONS
    When you select a cycle, its default options will light up.
    NOTE: Not all cycles, options, and modifiers are available on all models.

    • EXTRA RINSE
      This option can be used to automatically add a second rinse to most cycles.

    • Button Sounds: Press and hold EXTRA RINSE for 3 seconds to turn the button sounds on or off.

    • FABRIC SOFTENER
      This option must be selected if using fabric softener during a cycle. It ensures that fabric softener is added at the correct time in the rinse for even distribution. You may also add or remove options for each cycle. Not all options can be used with all cycles, and some are preset to work with certain cycles.

  5. CYCLE STATUS LIGHTS INDICATOR
    The Cycle Status Lights shows the progress of a cycle. At each stage of the process, you may notice sounds or pauses that are different from traditional washers.

    • SENSING
      When the Start/Pause/Unlock button is pressed, the washer will first perform a self-test on the lid lock mechanism. You will hear a click, the basket will make a slight turn, and the lid will unlock briefly before locking again. Once the lid has locked the second time, the washer will use short, slow spins to estimate the load size. These sensing spins may take 2 to 3 minutes before water is added to the load and you may hear the hum of these spins. If the sensing light is on, the washer is working properly. You will hear the motor turn the basket in short pulses to thoroughly wet the load. The washer will then move the load briefly, pause to allow water to soak in to the load, and resume adding water. This process may repeat until the correct amount of water has been added for the load. You may also hear water flowing through the dispenser, adding detergent to the load.
      NOTE : Avoid opening the lid during sensing. The sensing process will start over when the washer is restarted. The sensing light may also come on during the Wash portions of the cycle. This is normal.

    • WASH
      You will hear the motor and washplate moving the load. Unlike traditional washers, the load is not covered with water. Low-watercleaning means concentrated cleaning. Rather than diluting detergent as done in an agitator- style washer, this washer delivers the detergent directly to the soils. The motor sounds may change at different stages in the cycle. The wash time is determined by the selected soil level.

    • RINSE
      You will hear sounds similar to the wash cycle as the washer rinses and moves the load. You may hear the motor turning on briefly (short hum) to move the basket while filling. Fabric softener will be added if the Fabric Softener option was selected. Some cycles use spray rinsing.

    • SPIN
      The washer spins the load at increasing speeds for proper water removal, based on the selected cycle and spin speed.

    • DONE
      Once the cycle is complete, this light will come on. Remove the load promptly for best results.Maytag Bravo Washer W10338687A FIG-5

CYCLE GUIDE

Settings and options shown in bold are default settings for that cycle. For best fabric care, choose the cycle that best fits the load being washed. Not all cycles and options are available on all models.Maytag Bravo Washer
W10338687A FIG-7

USING YOUR WASHER

WARNING
Fire Hazard
Never place items in the washer that are dampened with gasoline or other flammable fluids. No washer can completely remove oil. Do not dry anything that has ever had any type of oil on it (including cooking oils). Doing so can result in death, explosion, or fire.

Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

  1. Sort and prepare your laundry

    • Empty pockets. Loose change, buttons, or any small object can pass under the washplate and become trapped, causing unexpected sounds.

    • Sort garments by recommended cycle, water temperature, and colorfastness.

    • Separate heavily soiled garments from lightly soiled.

    • Separate delicate garments from sturdy fabrics.

    • Do not dry garments if stains remain after washing, because heat can set stains into fabric.

    • Treat stains promptly.

    • Close zippers, fasten hooks, tie strings and sashes, and remove non-washable trim and ornaments.

    • Mend rips and tears to avoid further damage to garments during washing.
      Helpful Tips:

    • When washing water-proof or water-resistant items, load evenly. See “Cycle Guide” for tips and more information on using the Bulky cycle.

    • Use mesh garment bags to help avoid tangling when washing delicate or small items.

    • Turn knits inside out to avoid pilling. Separate lint-takers from lint-givers. Synthetics, knits, and corduroy fabrics will pick up lint from towels, rugs, and chenille fabrics.
      NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

  2. Load laundry into washer Load garments in loose heaps evenly around the washplate. Do not load garments directly over the center of the washplate; when loaded, the center of the washplate should be visible. Try mixing different sized garments to reduce tangling.
    IMPORTANT: Garments need to move freely for best cleaning and to reduce wrinkling and tangling.

Using Laundry Product Dispensers

  1. Add HE detergent to dispenser Add a measured amount of HE detergent into detergent tray. This tray holds 3 oz. (89 mL). Do not overfill tray – adding too much detergent may cause detergent to be dispensed into the washer too early.
    IMPORTANT: Use only High Efficiency detergents. The package will be marked “HE” or “High Efficiency.” Low-water washing creates excessive sudsing with a regular non-HE detergent. Using regular detergent will likely result in longer cycle times and reduced rinsing performance. It may also result in component failures and noticeable mold or mildew. HE detergents are made to produce the right amount of suds for the best performance. Follow the manufacturer’s instructions to determine the amount of detergent to use.
    Using Oxi or color-safe bleach:
    If using an Oxi or color-safe bleach laundry boost product, add to the bottom of the washer basket before adding clothes.
    HELPFUL TIP: See “Washer Maintenance” for information on recommended method of cleaning washer dispenser trays.

  2. Add liquid chlorine bleach to dispenser Do not overfill, dilute, or use more than 1 cup (250 mL). Do not use color-safe bleach or Oxi products in the same cycle with liquid chlorine bleach.

  3. Add fabric softener to dispenser Pour a measured amount of liquid fabric softener into tray, always follow manufacturer’s directions for correct amount of fabric softener based on your load size. Close dispenser drawer, then select Fabric Softener option.
    IMPORTANT: Fabric Softener option must be selected to ensure proper distribution at correct time in cycle. Do not overfill or dilute. Overfilling dispenser will cause fabric softener to immediately dispense into washer. If Extra Rinse option is selected, fabric softener will be dispensed into the last rinse. It is normal for a small amount of water to remain in the dispenser at the end of a cycle.

Starting Your Washer

  1. Press POWER to turn on washer Make sure the dispenser drawer is closed completely, then press POWER/cancel to turn on the washer.

  2. Select cycle Turn cycle knob to choose your wash cycle. For more information, see “Control Panel”.

  3. Select cycle modifiers Once you select a cycle, the default settings for that cycle will be lit. Press the cycle modifiers buttons to change the Temperature, Soil Level, and Spin Speed, if desired.
    NOTE: Always read and follow fabric care labels instructions to avoid damage to your garments.

  4. Select cycle options Select any other cycle options you may wish to add, if not previously set. Some cycles will automatically add certain options such as Extra Rinse. These can be turned off, if desired.
    NOTE: Not all options are available with all cycles.

  5. Press Start /Pause/Unlock to begin wash cycle
    Press the START/Pause/Unlock button to start the wash cycle. Filling is delayed for several minutes while load balance is sensed. When the cycle has finished, the DONE indicator will light up. Promptly remove garments after cycle has completed to avoid odor, reduce wrinkling, and rusting of metal hooks, zippers, and snaps. Unlocking the lid to add garments
    If you need to open the lid to add 1 or 2 missed garments:
    Press START/Pause/Unlock; the lid will unlock once the washer movement has stopped. This may take several minutes if the load was spinning at high speed. Then close lid and press START/Pause/Unlock again to restart the cycle. If lid is left open for more than 10 minutes the water will pump out.
    Delay in water fill
    Filling is delayed for 2 to 3 minutes to check for load unbalance. You will hear the hum of the spin prior to filling. This is normal operation.

WASHER MAINTENANCE

WATER INLET HOSES
Replace inlet hoses after 5 years of use to reduce the risk of hose failure. Periodically inspect and replace inlet hoses if bulges, kinks, cuts, wear, or leaks are found. When replacing your inlet hoses, mark the date of replacement on the label with a permanent marker.

CLEANING YOUR DISPENSER TRAY

You may find laundry product residue leftover in your dispenser trays.

To remove residue, follow this recommended cleaning procedure:

  1. Pull tray out until you feel resistance.
  2. Lift up slightly, and then continue pulling out.
  3. Wash in warm, soapy water, using a mild detergent.
  4. Rinse with warm water.
  5. Air dry, or dry with a towel, then place back into slot.

IMPORTANT: Dispenser trays are not dishwasher safe.

CLEANING YOUR WASHER

Keep your washer as clean and fresh as your clothes.

To keep washer interior odor-free, follow this recommended monthly cleaning procedure:

  1. Make sure the washer is empty.

  2. Using recommended AFFRESH® washer cleaner, add one tablet to washer drum.
    OR
    If using liquid chlorine bleach, add 1 cup (250 mL) to liquid chlorine bleach dispenser. IMPORTANT: Do not add detergent to CLEAN WASHER with AFFRESH™ cycle. Do not use more than recommended amount of bleach to avoid damaging product over time.

  3. Close washer lid.

  4. Press POWER.

  5. Select CLEAN WASHER with AFFRESH™ cycle.

  6. Press START/PAUSE/UNLOCK.
    NOTE: For best results, do not interrupt cycle. If cycle must be interrupted, press POWER/CANCEL and run a Rinse & Spin cycle to ensure cleaner or bleach have been rinsed from washer.

To clean exterior:

  1. Use a soft, damp cloth or sponge to wipe up any spills.
  2. Use all-purpose surface cleaner, if needed.
    IMPORTANT: To avoid damaging the washer’s finish, do not use abrasive products.

NON-USE AND VACATION CARE

Operate your washer only when you are home.

If moving, or not using your washer for a period of time, follow these steps:

  1. Unplug or disconnect power to washer.
  2. Turn off water supply to washer, to avoid flooding due to water pressure surge.

WINTER STORAGE CARE

IMPORTANT: To avoid damage, install and store washer where it will not freeze. Because some water may stay in hoses, freezing can damage washer. If storing or moving during freezing weather, winterize your washer.

To winterize washer:

  1. Shut off both water faucets, disconnect and drain water inlet hoses.
  2. Put 1 qt. (1 L) of R.V.-type antifreeze in basket and run washer on RINSE & SPIN cycle for about 30 seconds to mix antifreeze and remaining water.
  3. Unplug washer or disconnect power.

TRANSPORTING YOUR WASHER

  1. Shut off both water faucets. Disconnect and drain water inlet hoses.
  2. If washer will be moved during freezing weather, follow WINTER STORAGE CARE directions before moving.
  3. Disconnect drain from drain system and drain any remaining water into a pan or bucket. Disconnect drain hose from back of washer.
  4. Unplug power cord.
  5. Place inlet hoses and drain hose inside washer basket.
  6. Drape power cord over edge and into washer basket.
  7. Place packing tray from original shipping materials back inside washer. If you do not have packing tray, place heavy blankets or towels into basket opening. Close lid and place tape over lid and down front of washer. Keep lid taped until washer is placed in new location.
REINSTALLING/USING WASHER AGAIN

To reinstall washer after non-use, vacation, winter storage, or moving:

  1. Refer to “Installation Instructions” to locate, level, and connect washer.
  2. Before using again, run washer through the following recommended procedure:

To use washer again:

  1. Flush water pipes and hoses. Reconnect water inlet hoses. Turn on both water faucets.
    WARNING
    Electrical Shock Hazard

    • Plug into a grounded 3 prong outlet.
    • Do not remove ground prong.
    • Do not use an adapter.
    • Do not use an extension cord.
    • Failure to follow these instructions can result in death, fire, or electrical shock.
  2. Plug in washer or reconnect power.

  3. Run washer through BULKY cycle to clean washer and remove antifreeze, if used. Use only HE High Efficiency detergent. Use half the manufacturer’s recommended amount for a medium-size load.

TROUBLESHOOTING

Maytag Bravo Washer W10338687A
FIG-21 Maytag Bravo Washer W10338687A
FIG-24 Maytag Bravo Washer W10338687A
FIG-23 Maytag Bravo Washer W10338687A
FIG-22

WARNING
Electrical Shock Hazard
Plug into a grounded 3 prong outlet. Do not remove ground prong. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.

First try the solutions suggested here or visit our website at www.maytag.com/help for assistance and to possibly avoid a service call.

MAYTAG® LAUNDRY LIMITED WARRANTY

This Maytag Limited Warranty supersedes and replaces the limited warranty printed in the Use and Care Guide for products sold within the United States of America and Canada.

FIRST YEAR LIMITED WARRANTY (PARTS AND LABOR) For one year from the date of purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Maytag”) will pay for factory specied parts and repair labor to correct defects in materials or workmanship that existed when this major appliance was purchased.

SECOND THROUGH TENTH YEAR LIMITED WARRANTY (DRIVE MOTOR AND WASH BASKET ONLY – LABOR NOT INCLUDED) In the second through tenth years from the date of original purchase, when this major appliance is installed, operated, and maintained according to instructions attached to or furnished with the product, Maytag will pay for the replacement of the wash basket drive motor and stainless steel wash basket (side walls only) to correct non-cosmetic defects in materials or workmanship in these parts that prevent function of the washer and that existed when this major appliance was purchased. This limited 10-year warranty on the wash basket drive motor and stainless steel wash basket (side walls only) does not include labor.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. Service must be provided by a Maytag designated service company. This limited warranty is valid only in the United States or Canada and applies only when the major appliance is used in the country in which it was purchased. This limited warranty is effective from the date of original consumer purchase. Proof of original purchase date is required to obtain service under this limited warranty.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover :

  1. Replacement parts or repair labor if this major appliance is used for other than normal, single-family household use or when it is used in a manner that is inconsistent to published user or operator instructions and/or installation instructions.
  2. Service calls to correct the installation of your major appliance, to instruct you on how to use your major appliance, to replace or repair house fuses, or to correct house wiring or plumbing.
  3. Service calls to repair or replace appliance light bulbs, air lters or water lters. Consumable parts are excluded from warranty coverage.
  4. Damage resulting from accident, alteration, misuse, abuse, re, ood, acts of God, improper installation, installation not in accordance with electrical or plumbing codes, or use of products not approved by Maytag.
  5. Cosmetic damage, including scratches, dents, chips or other damage to the nish of your major appliance, unless such damage results from defects in materials or workmanship and is reported to Maytag within 30 days from the date of purchase.
  6. Pick up and delivery. This major appliance is intended to be repaired in your home.
  7. Repairs to parts or systems resulting from unauthorized modications made to the appliance.
  8. Expenses for travel and transportation for product service if your major appliance is located in a remote area where service by an authorized Maytag servicer is not available.
  9. The removal and reinstallation of your major appliance if it is installed in an inaccessible location or is not installed in accordance with Maytag’s published installation instructions.
  10. Replacement parts or repair labor on major appliances with original model/serial numbers that have been removed, altered, or cannot be easily determined.
DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces do not allow limitations on the duration of implied warranties of merchantability or tness, so this limitation may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province.

LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives you specic legal rights, and you also may have other rights that vary from state to state or province to province. If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies. If you think you need repair service, rst see the “Troubleshooting” section of the Use & Care Guide. If you are unable to resolve the problem after checking “Troubleshooting,” additional help can be found by checking the “Assistance or Service” section or by calling Maytag. In the U.S.A., call . In Canada, call 01/60.

® Registered Trademark/TM Trademark of Maytag U.S.A.,
Maytag Canada LP licensee in Canada
W10338687A
© 2011 6/11
All rights reserved.
Printed in U.S.A.

Maytag Bravo Washer W10338687A User Guide

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