BOSE VB-S Conference Soundbar User Manual
- June 11, 2024
- Bose
Table of Contents
BOSE VB-S Conference Soundbar
Product Information
The Bose Work Software & Firmware Release Notes May 2023 contains information about the latest software/firmware version 1.1.2 for the Videobar VB-S device. The update includes new features such as Microsoft Teams certification, updated Microsoft Teams upgrader while running the MTR kit, enhanced microphone performance, improved camera controls, and DSP changes. The update also fixes sudden changes to the camera view zoom ratio upon joining a meeting. However, there are known issues with the exclusion zones set in Bose Work Configuration being less effective in suppressing audio from specific areas of the room, the computer’s volume control is disabled when a Videobar device is connected to a Mac via USB or Bluetooth connection, and the camera image not being visible in both the Bose Work Configuration and Microsoft Teams apps simultaneously when using a Videobar device on a Windows computer.
Product Usage Instructions
To update the firmware of the Videobar VB-S device, follow the instructions below:
- Do not disconnect the Videobar device from your computer or from the power supply while the firmware is updating.
- Download the firmware update from the Bose website.
- Connect the Videobar device to your computer via a USB cable.
- Open the firmware update file and follow the instructions to start the update process.
- Wait for the progress meter to disappear and for the Install button to be disabled, indicating that the firmware update is complete.
It is important to note that there are some known issues with using the Videobar device on different operating systems. For example, when using a Videobar VB-S with Microsoft Teams, using the infrared remote control to mute the VB-S may not activate the mute indicator in the Teams app. Additionally, when using the Bose Work Configuration Web UI, the browser may need to be refreshed to properly display all tabs. Refer to the user manual for more information on how to use the device and troubleshoot any issues that may arise.
Versions & Compatibility
Software/Firmware Version Operating Systems
- Videobar VB-S firmware 1.1.2 –
Firmware Update Instructions
Note: To update the firmware of multiple Videobar devices at the same time, use the Bose Work Management app. Refer to the user guide in the app for more information.
To update the Videobar firmware:
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On your computer, go to PRO.BOSE.COM and download the Bose Work Configuration app.
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Connect the USB-C port of the Videobar device to a USB port on your computer.
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Use the included power supply to connect the Videobar device to a power outlet. Wait for it to power on.
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Open the Bose Work Configuration app.
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Click the Administrator icon.
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Enter the password Bose123! and then click Sign In.
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Click the Configuration icon. The current firmware version will be shown in the window.
If the latest firmware is already installed, a message that the firmware is up to date will be shown under it.
If newer firmware is available, the new firmware version number, release notes, and Install button will be shown under it. -
Click Install.
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Click Continue to update the firmware or Cancel to return to the previous window.
Caution: Do not disconnect the Videobar device from your computer or from
the power supply while the firmware is updating.
When the firmware update is complete, the progress meter will disappear, and
the Install button will be disabled.
Updates
New Features
Microsoft Teams certification.
Improvements
- Updated Microsoft Teams upgrade while running MTR kit.
- Enhanced microphone performance.
- Improved camera controls.
- DSP changes.
Fixed Issues
The sudden change to camera view zoom ratio upon joining a meeting.
Known Issues
- Exclusion zones set in Bose Work Configuration may be less effective in suppressing audio from specific areas of the room.
- When a Videobar device is connected to a Mac via USB or Bluetooth connection, the computer’s volume control may be disabled.
- When using a Videobar device on a Windows computer, the camera image will not be visible in both the Bose Work Configuration and Microsoft Teams apps simultaneously. This is because the camera on a Windows computer can be used by only one application at a time.
- When using a Videobar VB-S with Microsoft Teams, using the infrared remote control to mute the VB-S will activate the mute indicator on the VB-S, but the mute indicator in the Teams app may not be in sync.
- When using the Bose Work Configuration Web UI, the browser may need to be refreshed to properly display all tabs.
- When using the Bose Work Management app on Windows 10, the computer may need to be restarted after changing Wi-Fi networks for VB-S devices to appear in the Device List.
- When exiting low-power/standby mode (after 2 hours of inactivity and no network or USB connection), the Videobar VB-S may behave inconsistently. We recommend power cycling/rebooting the VB-S by disconnecting its power supply and then reconnecting it. To prevent the issue in the future, use the Bose Work Configuration app or web UI to disable the low-power mode (click the Configuration tab, click System, and set the Low Power Mode switch to Disabled). An error message may appear in the
- Bose Work Configuration app or WebUI but will disappear after connecting to a new device.
- After connecting to an Apple device, when there is no audio playing, the volume of VB-S cannot be adjusted through a mobile phone. When you press the volume button on a mobile phone or iPad, VB-S does not respond. If you press the volume button on a mobile phone or iPad while playing music, the volume of VB-S can respond normally.
References
Read User Manual Online (PDF format)
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