Freezimer DIM-20A Ice Maker Machine Instruction Manual

Freezimer DIM-20A Ice Maker Machine

INTRODUCTIONS

TO OBTAIN WARRANTY SERVICE YOU MUST PROVIDE A VALID PROOF OF PURCHASE. PLEASE STAPLE YOUR RECEIPT TO THIS PAGE FOR FUTURE REFERENCE.

IMPORTANT

This machine is intended to produce ice only. It is not intended for the long- term storage of ice. Move any excess ice into a freezer for long-term storage (>6 hours) if you desire to keep it. Ice that is left to sit in the bucket will melt over time.

It is important that you read these instructions before using your portable ice maker and we strongly recommend that you keep them is a safe place for future reference.

Thank you for purchasing this Freezimer product. We are glad you chose us. We believe that your purchase of this product opens a relationship between you and Freezimer. We will provide the customer support needed to nurture that relationship.

This manual contains important information regarding the proper installation, use and maintenance of your product. Following this manual will ensure that your product will work at its peak performance and efficiency. Please save the original product packaging in case you need to safely transport or store your product.

For Your Records:

Please write down the model number and serial number below for future reference. Both numbers are located on the ratings label on the back of your unit and are needed to obtain warranty service. You may also want to staple your receipt to this manual as it is the proof of your purchase, and is also needed for service under your warranty

Model Number:
Serial Number:
Date of Purchase:

To better serve you, please do the following before contacting customer service:

• If you received a damaged product, immediately contact the dealer that sold you the product.
• Read and follow this instruction manual carefully to help you install, use and maintain your product.
• Read the troubleshooting section of this manual as it will help you diagnose and solve common issues.
• Visit us on the web at http://www.freezimer.com for product guides, additional troubleshooting resources and up-to-date information. If you need service, our friendly customer service representatives are available via email at service@freezimer.com

BEFORE PUTTING INTO USE

• Before connecting the appliance to the power supply, please let the ice maker machine stand upright for 24 hours, which reduce the possibility of the cooling system malfunctioning due to improper handling during transportation.
• Clean your unit thoroughly before putting into use. (See “How to Clean”)
• Use the parts diagram on page 6 to insure proper positioning of internal components.

SPECIFICATIONS

IMPORTANT SAFETY INFORMATION
READ AND ALL SAFETY INSTRUCTIONS

This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electrical shock by providing an escape wire for the electrical current.

SAFETY PRECAUTIONS

1. This appliance can be used by children that are eight years old and above and persons with reduced physical, sensory, or mental capabilities, or lack of experience and knowledge, if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be done by children without supervision.

2. Do not place hands or objects on or near the ice maker’s evaporator when it is in operation.

3. Do not operate the appliance if the cord is damaged. If the supply cord is damaged, it must be replaced by the manufacturer in order to avoid ahazard.

4. Connect the ice maker to proper outlets only. There should be no other appliance plugged into the same outlet. Be sure that the plug is fully inserted into the receptacle.

5. Do not run the cord over carpeting or other heat insulators. Do not cover the cord. Keep the cord away from areas and do not submerge in water.

6. Unplug the ice maker before cleaning or making repairs.

7. Exercise caution and use reasonable supervision when appliance is used near children.

8. Do not clean your ice maker with flammable fluids. The fumes can create a fire hazard or explosion.

9. Do not tip over.

10. If the ice maker is brought indoors from outdoors during the winter time, give it a few hours to warm up to room temperature before plugging it in.

11. Fill with portable water directly or tap water with purification system.

12. Do not store explosive substances, such as aerosol cans with a flammable propellant, in this appliance.

13. This appliance is intended to be used in household and similar applications, such as: Staff kitchen areas in shops, offices, and other working environments; Farm houses and by clients in hotels, motels, and other residential type environments; Bed and breakfast type environments; Catering and similar non-retail applications.

14. Before using this product, place the machine on a platform.

15. Please keep the ice maker stewing 24 hours after receiving the machine.

16. Please make sure that the rear drain is firmly plugged before adding water to the water tank.

17. The ice cube will be relatively small at first, but this is not a defect.

18. Do not use near hot objects or in dirty air.

19. Do not immerse the machine in water or use it in places where the machine may be splashed in water or in the bathroom.

20. Do not dismantle or modify the machine.

21. Stop using the machine immediately when an exception or failure occurs.

22. Do not touch the ice making section of this product, and do not open the lid when in use.

23. Please pull out the plug by holding the front insulation part of the plug, do not pull the wire.

24. Please periodically clean the dust off the power head.

25. Do not plug the power plug when your hands are wet.

26. Disconnect the power supply and drain out the remaining water from the rear drain when the ice machine has not been used for a while.

27. The ice cubes of the first cycle may have an odor due to water quality.
    This is not a defect. After several times, the smell will disappear. We suggest you use an ice maker cleaning agent or citric acid to clean it before you use. Please do not use the ice cubes with an odor to avoid physical discomfort or other diseases.

28. Do not damage the cooling circuit (the piping).

29. Do not damage the power cord and the power plug.

30. Do not use damaged power plugs or loose sockets.

31. Please don’t repair or fix the broken power cord by oneself. Please contact the after-sales service when the power cord is damaged.

NAME OF THE PARTS

1. Water Bin: Used for storing water.
   There are 2 methods for adding water:
   ① Pour potable water into water bin directly.
   ② Pour tap water, use water bin filter with dispenser.

2. Max Line: Outside the water tank is a line marking labeled “MAX”. Do not fill the water tank above this line.

3. Water Bin Filter: Embedded ice basket design, purified water tank is used to get better high-quality water source, embedded can be easily inserted and removed for quick filter changes.

4. 1PACK Water Dispenser: Water filter can effectively filter the water of fluoride, chlorine, lead, dirt, harmful metals and other substances in the water, remove the odor, to provide clean and healthy drinking water.
   Open the package, take out the filter, and rinse it clean. Put the filter into the basket and press it firmly.
   As the first 3 cans of filtered water may contain black granular toner, please use it for watering plants or just discard it.

5. Transparent Window: Allows you to check how much ice has been produced without having to open the top and letting warm air in.

6. Indicator Lights: ADD WATER ,ON/OFF, CLEAN, ICE FULL.

7. Air Vents : Located on the back and sides of the unit, these vents help prevent the unit from overhearing. Please leave at least six inches of space all around the unit for proper ventilation.

8. Water Drain: Allow you to empty the water from the tank easily.

| PROP. 65 WARNING FOR CALIFORNIA RESIDENTS
WARNING:
Cancer And Reproductive Harm
www.p65warning.ca.gov
---|---
| This symbol indicates the refrigerant R600a and the non-metal-lic materials of the appliance are flammable. It’s a warning symbol. Warning: Risk of fire / flammable materials
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UNPACKING YOUR ICE MAKER

1. Remove the exterior and interior packaging. Check if the ice bin and water filter are inside. If any part or accessory is missing, please contact our customer service.

2. Keep the machine upright for 24 hours before the first use.

3. Find a location for your ice maker that is protected from direct sunlight and other sources of heat (i.e.: stove, furnace, radiator). Place the ice maker on a level surface.
   sure that there is at least 5 inches of space between the back and sides of your ice maker and the wall.

4. The appliance must be positioned so that the plug is accessible.

CONNECTING YOUR ICE MAKER

DANGER

• Improper use of the grounded plug can result in the risk of electrical shock. If the power cord is damaged please email our customer service at service@freezimer.com

  1. This unit should be properly grounded for your safety. The power cord of this appliance is equipped with a three-prong plug which connects with standard three prong wall outlets to minimize the possibility of electric shock.
  2. Plug your appliance into an exlusive, properly installed, grounded wall outlet. Do not under any circumstances, cut or remove the third (ground) prong from the power cord. Any questions concerning power and/or grounding should be directed toward a certified electrician.
  3. This appliance requires a standard 115 volt, 60Hz electrical outlet with three-prong ground.

Before using your ice maker, it is strongly recommended to clean it thoroughly.

The ice maker is not designed to be installed in an outside area such as a garage or a porch. Ambient temperatures of below 50 F or above 100.4 F will hinder the performance of the appliance.

CONTROL PANEL AND INDICATOR LIGHTS

| Press the button to turn on your ice maker. Once on, the blue LED will light up and the unit will begin to make ice. Press the button again, the red LED will light up and stop making ice, enter standby mode.
---|---
| Press “CLEAN” button, the blue light is on and machine will start and enter the cleaning mode.
| The indicator light turns red when the water reservoir does not have sufficient water.
| The indicator light turns red when the ice basket is full.

CONTROLS / INDICATOR LIGHTS:

1. Standby Mode: When the ice maker is powered on, Four LEDs light flicker and you will hear a beep sound. The ON/OFF button lights up in red, and the machine is in standby mode at this time.

2. ON/OFF button: Press the button once in standby mode to turn on the ice making process. Once turned on, the blue LED will light up and the unit will start making ice. To stop ice making, press the power button again, the red LED will illuminate and the ice maker will return to standby mode.

3. Cleaning: In standby mode, press CLEAN button, and the machine will start and enter the cleaning mode (the CLEAN indicator blinks in blue light ), after the cleaning is over, the machineenters the shutdown standby mode. If you want to stop the cleaning mode in the middle, please press CLEAN button again, and the machine will return to the standby mode.
   Note: When the machine is working, press the ON/OFF button,and the machine will enter the shutdown standby mode

4. ADD WATER: When the machine detects that there is no water supply for more than 60 seconds, the machine will enter the water shortage mode, the add water light will turn on, and the compressor will stop working at the same time. When the machines completely stops running, touch the ON/OFF button once to exit and secure the machine into standby mode.

5. ICE FULL: When ice cubes or other objects block the infrared rays for one hour, the ice is full The indicator light comes on and the machine enters full ice protection mode. At this time, touch the ON/OFF key once to exit the protection mode and enter the standby mode; or remove the block, the machine will re-enter the ice making mode.

HOW TO CLEAN

1. Cleaning: In standby mode, press the CLEAN button , and the machine will start and enter the cleaning mode (the CLEAN indicator lights up blue).
2. After the cleaning is over, the machine enters the shutdown standby mode.
3. Dry the exterior with a soft cloth. The outside of the ice machine should be cleaned regularly.
4. Close the drain cap.
5. Warm Tip: Before moving the machine or after you finish using it, please drain the water from the water tank by using the water drain.
6. If the machine has not been used for a long time, please clean it before use. If it is used frequently, please clean it automatically every month.

CARE AND MAINTENANCE

1. Before commencing any cleaning, unplug the unit and remove any ice cubes. Use a diluted solution of water and vinegar to clean the inside and the outside surface of the Ice Maker. Do not spray Ice Maker with chemicals or diluted agents such as acids, gasoline or oil. Rinse thoroughly before starting.
2. Keep any ventilation openings of the appliance enclosure, or in the built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer.
3. Open the drain cap on the back of the machine to drain the water.
4. Clean the inside with diluted detergent, warm water and a soft cloth.
5. The exterior of the ice maker should be cleaned regularly with diluted detergent and warm water.
6. Dry the inside and outside with a soft cloth.
7. After cleaning, plug the drain pipe on the back of the machine into the cover.
   Tip: When the machine is not in use, open the drain to allow the water to drain completely from the tank.

Always use fresh water before starting any ice production, either at initial installation or after a long shut-off period.

USING YOUR ICE MAKER MACHINE

1. Press the “ON/OFF” button after the ice maker is powered on, it will start running.
   Tip: You can use potable water directly or use tap water with the included water purification system.

2. Open the Ice Window, pour water into the Basket with or without water purification system, making sure that it does not exceed the maximum water level.

3. When the ice maker is on, check the water level regularly. If the water pump fails to pump water, the ice maker will automatically stop and the “ADD WATER” indicator will turn on. Press the “ON/OFF” button to stop, add water to the level mark, then press the “ON/OFF” button again to power on.
   Tip: Be sure to turn off the machine before adding water.

4. When the ice storage bucket is full, the ice maker will automatically stop working and the “ICE FULL” indicator will light up. To restart ice making, remove the ice cubes and press the “ON/OFF” button.

5. Change the water in the tank every twenty-four hours to ensure a safe level of hygiene. If the unit is not going to be used for a few days, drain the water tank under the ice storage bucket and any water in the water tank in the ice maker (through the drain on the back of the machine), then refill and run again.

6. The minimum water level is 1.3 inches and the maximum water level is 4.5 inches.
   When the water level is low, the “ADD WATER” indicator will light up.
   Please add water, be sure to turn off the machine before adding water.

20A ICE MAKER APP OPERATION

Notes

1. At present, the APP distribution network is only suitable for the 2.4G WIFI network. Please ensure that the ice maker WIFI and the mobile phone APP WiFi are connected to the 2.4G network at the same time; After the device is successfully connected to the network, you can use the mobile phone to remotely control the ice maker with WIFI network or mobile data network.
2. ON/OFF in the mobile APP interface only represents the switch of the APP panel, unable to control the ON/OFF switch of the ice maker. To control the machine with APP, you need to use the key operation in the ON state.
3. Device Network Connection
   

Step 1 : Connect the ice maker to the power supply; Enter the App Store and Google Play Store with your mobile phone to search for “SMART LIFE” or scan the QR code below to download the APP program;

Step 2: Please ensure that the mobile phone turns on Bluetooth mode and connected to the WIFI network;
Step 3: Please press the key and key at the top of the machine at the same time. The light and light will flash alternately at the same time, and then enter the automatic network distribution mode.
Step 4: Open the SMART LIFE APP, enter the home page (Figure 1), the main page displays Add Device, click Add Device or click the upper right corner ****to enter the device matching (Figure 2);

The APP is matched to the device, click “Add” (as shown in Figure 3), select the 2.4G WIFI network, and enter the WIFI password to configure the network (as shown in Figure 4).

Select the WIFI network, enter the password, the ice maker will enter the network configuration state (as shown in Figure 5).
After the network distribution is successful, click the icon in the upper right corner (as shown in Figure 6) to enter the APP operation interface (as shown in Figure 7),

You can use the SMART LIFE APP to scan the QR code below to obtain the distribution network guide map.

In the APP interface：
Area Ⓐ is the operation area, which can operate ice making, cleaning, and timing functions.
Area Ⓑ  is the function prompt area, which cannot be operated by keys

Button and Operation Description

| ON/OFF for the APP panel, ON means usable staet, OFF means closed, and the AP cannot be used.
| The blue display indicates that the machine is turned on, in a working or standby state;
| After the machine is turned on, press the button to start the ice-making, and press it again to cancel the ice-making; The button turns blue in an

ice-making state, and the button turns white when stops making ice.

| Cleaning button: in standby state, press the button, the machine starts cleaning, in the cleaning state, the button turns blue; press the button again to cancel the cleaning, the button turns white.
| Timing operation button: Press the button when the machine is on standby to enter the customization option, and start the ice making or stop the timing function of ice making; After the scheduled task is confirmed, the button will display blue, and the button will turn white after the scheduled task is execuetd.
| Water shortage warning: when the icon flashes blue, it means the machine is short of water, please add water in time.
| Ice full reminder: when the icon flashes blue, the ice bucket is full, please take out the ice in time; As the ice full state is indicated by the infrared light induction, when ice or obstacles block the infrared receiving light, please remove ice cubes and obstructions in time.
**| Compressor reminder: When this icon flashes, it indicates that the compressor is in the return protection state, and the time is 60s.At this time, the ice making and cleaning functions cannot be operated. After the button stops flashing, the ice maker can be operated normally.
| Function setting button: Click to enter the function option setting content including sharing device, software upgrade, checking network, etc.
Problem| Possible Causes| Solution**
---|---|---
“ADDWATER” indicator is on.| Water level is low.| Stop the ice maker, fill water, and restart.
“ICEFULL”

indicator is on.

| The ice basket is full. The ice sensor is broken.| Remove the ice from the basket. Press “ON/OFF” to start the ice maker forcibly or contact us to change the sensor. Check if ice is blocking the ice shovel and remove the ice.
Ice cubes stick together.| The ice making cycle is too long. The part of the evaporator rods in the ice box is too large. The water temperature in the inner tank is too low.| Stop the ice maker and restart when the ice blocks melt. Change the water in the reservoir.
Use water between 46F and 89F.
Ice is full but the light is off.| The location of the ice maker’s light is too strong and it effects the infrared detection.| Move the ice maker near a darker location.
Ice making| Ambient temperature or water temperature is too high.| Please opearte the ice maker below ambient temperature of 89F and use cold water.
cycle is normal| |
but there is no ice.| Refrigerant liquid leakage.| Contact customer service.
**| The pipe in the cooling system is blocked.| Contact customer service.**

Note: The noises are normal when operating this ice maker: a click sound when the machine was turned on or off; a boiling, gurgling, or knocking sound when refrigerant is circulating through the pipes; loudclick sound when ice falls into the bucket

LIMITED WARRANTY

Circuit Diagram

This warranty applies to products purchased and used in the US and Canda. This is the only express warranty for this product and is in lieu of any other warranty or condition.

This product is warranted to be free from defects in materials and workmanship for a period of one (1) year from the date of original purchase.
During this period, your exclusive remedy is replacement of this product or any component found to be defective at our option; However, you are responsible for all costs associated with returning the product to us and our returning a product or component under this warranty to you. If the product or component is no longer available, we will replace with a similar one of equal or greater value.

This warranty does not cover glass, filters, wear frorn normal use, use not in conformity with the printed directions, or damage to the product resulting from accident, alteration, abuse, or misuse. This warranty extends only to the original consumer purchaser or gift recipient. Keep your original sales receipt, as proof of purchase is required to make a warranty claim. This warranty is void if the product is used for other than single-family household use or subjected to any voltage and waveform other than as specified on the rating label (e.g, 115V-60 Hz).

We exclude all claims for special, incidental and consequential damages caused by breach of express or implied warranty. All liability is Imited to the amount of the purchase price. Every implied warranty, including any statutory warranty or condition of merchantability or fitness for a particular purpose, is disclaimed except to the extent prohibited by law, in which case such warranty or condition is limited to the duration of this written warranty.

This warranty gives you specific legal rights. You may have other legal rights that vary depending on where you live. Some states or provinces do not allow limitations on implied warranties or special, incidental, or consequential damages, so the foregoing limitations may not apply to you.

To make a warranty claim, do not return this appliance to the store. Please visit: www.freezimer.com in the U.S. For faster service, locate the model, type, and series number is on your appliance

ENVIRONMENT FRIENDLY DISPOSAL

Do not dispose of this product in the usual househould garbage at the end of its life cycle; Hand it over at a collection point from the recycling of electrical and electronic appliances.
To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote the sustainable reuse of material resources.

Contact service@freezimer.com with any questions or visit:
www.freezimer.com
Manufacturer: Iceplus Tech(DongGuan) Co.,Ltd
Iceplus Tech Industrial Zone, Room 201, No.9, Yangwu Tangxing Road, Qishi Tow Dongguan, Guangdong Province, China

SERVICE & IMPORTANT NOTICE

Upon receipt and inspection of unit, the supply cord must be replaced if it
is damaged. Contact our customer service at service@freezimer.com
The manufacturer has a policy of continuous improvement on its products and reserves the right to change materials and specifications without notice.

WARNING:
Please do not place the unit within reach of children. For adult use only.

GET IN TOUCH
Call our support team:
302-668-2538
+1(626)899-0757
(Monday-Friday 8:30am-5pm EST)
Email:
Service@freezimer.com
Subscribe (Reply within 24 hours)


Freezimer is a registered trademark of Freezimer International. All products, features, and services are subject to change without notice. We cannot guarantee the accuracy of the contents of this document. We disclaim liability for errors, omissions, or future changes. All rights reserved.

References

• The Best Convenient Countertop Ice Makers for Your Modern Kitchen – Freezimer

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