Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor User Manual

June 11, 2024
Usparkle

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor User Manual

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor User
Manual

Chapter 01 Preparations

Checking the Package Contents

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Checking the Package
Contents

Note :

  • If any of the above items is damaged or missing, please contact us immediately.

monitor_csr@outlook.com

  • The appearance of the components may differ from the images shown .
  • If you do not know how to use the stand we send , please feel free to contact our customer service to get the tutorial video about how to install the stand.
Monitor Introduction

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Monitor
Introduction

Product Appearance & Interface Function Introduction
  1. VESA
    75x75mm VESA , M4 screws.

  2. Adjustable Stand
    This stand is adjustable(up to 90 ° ). Adjust It to a suitable angle according to your preference.

  3. DC-12V Port
    Power supply . Please use the power adapter we include in the packaging box to power this monitor.

  4. HDMI Port
    Video signal from devices with HDMI port .

  5. VGA Port
    Video signal from devices with VGA port .

  6. Audio In Port
    Input audio signals from computers, video recorders and so on. Play the sound via the built-in speakers.

  7. Audio Out Port
    Headphone or speaker output.

  8. USB Touch Port
    Connect this port using the touch cable we include in the packaging box with your device to use the touch function.

  9. USB Ports x 4
    USB hub to link devices like mouse , keyboard , etc.

  10. LED Indicator
    When connected with power adapter and HDMI cable , this LED will be green .

  11. Scroll Wheel
    Scroll up the wheel, “Brightness” will show up and then scroll up and down to increase or decrease the brightness;
    Scroll down the wheel, “Audio Volume” will show up and then scroll up and down to increase or decrease the volume;
    Press the wheel, “Menu” will show up and scroll up or down to make the settings.

  12. Power/Exit/Signal
    Use this Button to tum on/off the monitor , exit the current settings or switch the input signal.

  13. Speakers
    Built-in dual speakers

Multi-Port Compatibility

2-in-1 signal transmission
Widely compatible with machines

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Multi-Port
Compatibility

Chapter 02 Specifications

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor -
Specifications

Chapter 03 Connecting

Note : The port only for signal transmission, so an external power supply must be required to the monitor. For a more stable power supply, it is recommended to use our original DC adapter to power.

  1. HDMI signal transferUsparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - HDMI signal transfer
  2. VGA signal transferUsparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - VGA signal transfer

Chapter 04 Setting Up (Windows10)

Extend Mode /Duplicate Mode/Display Mode

Way1 : Set on the device’s Display Settings

  • A: Verify that your cables are connected properly to the new monitors.
  • B: Right-click anywhere on your desktop and select Display settings to open the Display page.
  • C: Scroll down to Multiple displays, then select an option from the drop-down list to determine how your desktop will display across your screens . For the largest work area, select Extend desktop

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Set on the device's
Display Settings

Note : If you cannot see the additional monitor(s) listed, click Detect. If does not work, try restarting your computer and do steps again.

Way2: Set via Windows key + P keyboard shortcut

  • A: Verify that your cables are connected properly to the new monitors .
  • B: Enter the ” Windows” key and ” P” keyboard at the same time.
  • C: select an option from the drop-down list to determine how your desktop will display across your screens . For the largest work area, select Extend desktop

Note: If you cannot see the additional monitor(s) listed, click Detect. If does not work, try restarting your computer and do steps again.

Rotate the Screen
  1. Verify that your cables are connected property to the new monitors.
  2. Right-click anywhere on your desktop and select Display settings to open the Display page.
  3. Under the “Select and rearrange displays” section , select the monitor that you want to adjust.
  4. Under the “Scale and layout” section, use the Orientation drop-down menu to select Landscape or Portrait screen

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Rotate the
Screen

Chapter 05 Screen Adjustment

OSD Set up

PICTURE

Brightness: Range from Oto 100.
Contrast: Range from 0 to 100.

COLOR

Color Temp: Contains three preset color modes (5500, 6500, 9300) and USER Mode. Only under “USER MODE”, you can adjust the “Red”, “Green “, and “Blue” color settings.
Red: Range from 0 to 100.
Green: Range from Oto 100.
Blue: Range from Oto 100.
HOR: AUTO, Off , 2048.

DISPLAY

You can change the aspect ratio in this section: ‘AUTO’, ‘4:3′ or ’16:9’.

SETUP

Language: Including ‘English’, ‘Chinese Simplified’, “Chinese Traditional’, ‘Korean’, ‘Japanese’,
‘Portuguese’, ‘Spanish’, ‘Russian’, ‘Italian’, ‘German’, ‘French’, 11 languages in total.
Signal Source: HDMI, VGA
Menu H-Position: Range from Oto 100.
Menu V-Posilion: Range from Oto 100.
Menu Timer: Range from 5 to 60.
Audio Volume: Range from 0 to 100.
Reset: Restore all settings to their original state.

INFORMATION

INFORMATION: Show the display’s specifications, like refresh rate, resolution etc.

Chapter 06 Q&A

Q : Touchscreen isn’t responsive or not working

A:

  1. For Computer/Micro-host. Please check the connection firstly. Please use the genuine cables provided. Incorrect connection may arouse touch-function unresponsive in most cases.
    Note : The touch cable must be connected to the computer host instead of a power outlet.

  2. If the connection is correct and the touch-function is still unresponsive. Please try another computer. If it failed, please contact us for the replacement of the touch cable.
    NOTE : For mobile phones, game devices (Nintendo, XBOX, PS4, etc.), the touch-function is unresponsive.

Q : Why the touch function is not respond when the monitor is set as a second display?

A: Please set the monitor as the main screen. In the extended mode, the touch function can only be used if the monitor is the main screen.

Q: Why there is no touch function with HDMI connection?

A: Be sure to use the USB touch cable to connect the monitor and the computer.

Q : Why does ” NO SIGNAL ” “NO POWER” appear after connecting the monitor?

A:

  1. Firstly, please use the factory-packed cables we have equipped and check whether the connection method is correct;
  2. Secondly, rule out the possible of the broken cables. Please unplug the cable and reconnect;

If the above methods can not solve the problem, please contact us. Our professional team will give you a satisfactory answer within 12 hours

Q: The power indicator is on, but the screen is black or the screen is fixed.
A:

  1. Firstly, please use the factory-packed cables we have equipped and check if the cable is usable;
  2. Secondly, please check whether there have video signal transmission;
  3. Thirdly, check whether the monitor is in the default extended mode, please change to duplicated mode/mirror mode, and then the screen will be displayed;
  4. If possible, please try to connect to another device.

If the above methods can not solve the problem, please contact us. Our professional team will give you a satisfactory answer within 12 hours.

Q: What should I do if my accessory is broken?

A: We return parts for life, please contact us for new parts.

Q: How to save the settings of brightness, volume, etc .?

A: When the HDMI port is used for display and monitor powered by DC-12V port, all the settings will be saved automatically.

Q: The output resolution of the monitor is less than 1080P 60hz, what is the reason?

A:

  1. Check the display settings on the device and adjust the resolution to 1080P;
  2. Connect to another device and check if the output resolution is 1080P;
  3. If it still cannot be adjusted, please check whether the graphics card of the device supports 1080P. If your graphics card does not support 1080P, the output resolution of the monitor will also be lower than 1080P;

If the above methods can not solve the problem, please contact us. Our professional team will give you a satisfactory answer within 12 hours.

Chapter 07 Service Support

Dear Customer,

Thank you for purchasing the touchscreen USB Monitor!

We offer 100% money back guarantee in 30 days and 90 days replacement, 12 months warranty for any issue, professional tech support to ensure no-worry service.

Any query or problem, please contact us via monitor_csr@outlook.com

Usparkle B0C491GTTB 13.3 Inch Touchscreen Monitor - Service
Support

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