RICOH IM 550 Series All In One Printer User Guide

June 11, 2024
RICOH

User Guide
For RICOH IM
550/600/600SR seriesRICOH IM 550 Series All In One
Printer

For information not found in this manual, see the online manuals available on our web site (https://www.ricoh.com/) or via the control panel.

Using Web Image Monitor

Web Image Monitor is a screen to confirm the machine status and settings on the computer.
When the machine and a computer can be connected to a network, you can access to Web Image Monitor by entering the IP address of the machine on the address bar of the Web browser.

Accessing to Web Image Monitor

Enter the IP address of the machine in the address bar of the Web browser.

RICOH IM 550 Series All In One Printer - link

Example: when the IP address of the machine is “192.168.1.10”
If SSL is specified
https://192.168.1.10/
If SSL is not specified
http://192.168.1.10/

When you do not know whether SSL is specified on the machine, enter the address starting with https. When you fail the connection, enter the address starting with http.
When entering the IPv4 address, do not enter “0” for each segment. If “192.168.001.010” is entered, you cannot access the machine.

Confirming the machine status or settings on the top page of Web Image Monitor.RICOH IM 550 Series All In One Printer -
Monitor

The machine status and remaining amount of consumables are displayed.
To change the settings, click [Login] at the top right on the screen and enter the User Name and Password.

Recommended Web Browser

Windows OS XimacOS
Internet Explorer 11 or later Safari 3.0 or later
Firefox 52 or later Firefox 52 or later
Google Chrome version 50 or later Google Chrome version 50 or later
Microsoft Edge 20 or later
  • You can use the screen reader software JAWS 7.0 or later on Internet Explorer.

Note

  • When you use a DNS server or WINS server, you can use Host Name instead of IP address to connect the server.
  • When the screen is distorted or the operation is unstable, confirm that “JavaScript” or “Use Cookies” is specified to Active on the computer.
  • When using Host Name under Windows Server 2008 or later in the IPv6 environment, resolve Host Name in the external DNS server. You cannot use the host file.
  • When specifying the settings from Web Image Monitor, do not log in to the machine from the control panel. The setting value may not be reflected.

What You Can Do on the Web Image Monitor
Items displayed on the Web Image Monitor and settings depend whether the machine is logged in.
When not logged in
The machine status, settings, and job status are displayed. You can browse the settings of the machine but cannot change them.
When logged in (as a user)
Log in as a user registered in the Address Book. The users can operate the jobs that they executed and change a part of settings of the machine.
When logged in (as an Administrator)
The administrator can change all settings of the machine.

What you can do

Function Not logged In User Administrator
Machine status
Machine settings *1
Machine setting change *1
Job list
Job history
Access to Address Book
File operation in Document Server
Network settings *1
Network settings change *1
Cancel printing

: Available -: Not available
*1 Depending on the Administrator settings

Web Image Monitor Screen

RICOH IM 550 Series All In One Printer - Screen

  1. Menu
    Menu items described below are displayed.
    Status/Information: Displays the machine status, option configuration, counter, and job status.
    Device Management: Manages the machine settings and Address Book.
    Print Job/Stored File: Operates the files stored in the printer driver or document server.
    Convenient Links: Displays the link to the Favorite URL.

  2. Header
    An icon to link to the Login screen is placed at the top right on the screen. The Help, Version Information, and Keyword Search buttons are also displayed.

  3. Refresh/Help
    (Refresh): Update the information in the work area.
    (Help): View or download Help file contents.

  4. Main Area

Specifying Web Image Monitor Help
Web Image Monitor has Help to describe the function of setting items. When you use Help for the first time, you can select to read online Help or to download Help File.

View Online Help Now
You can view the latest Web Image Monitor Help on the Internet.

Download Help File
You can download Web Image Monitor Help to the computer and view it. When you store the
downloaded Help file in the Web server and assign to the Help button ( ), you can view the
Help without connecting to the Internet.
To assign the downloaded Help file to the Help button ( ), specify the path to the Help file following the procedure below.

  1. Log in to Web Image Monitor as an Administrator.

  2. Click the Help button ( ) at the top right on the screen.
    RICOH IM 550 Series All In One Printer - button

  3. Select the operating system and displayed language, and then click [Download].

  4. Unzip the downloaded zip file and store it in the Web server.

  5. Click [Configuration] on the “Device Management” menu on Web Image Monitor.

  6. Click [Webpage] under the “Webpage” category.

  7. Enter the path to the Help file stored in the Web server in “URL” under “Set

  8. Help URL Target”.

  9. For example, when URL of the Help File is “http://a.b.c.d/HELP/JA/index.html“, enter “http://a.b.c.d/HELP/“.

  10. Click [OK].

  11. After completing the procedure, log out and finish Web Image Monitor.

Names and Functions of the Control Panel

The touch panel (Smart Operation Panel) that displays the operation screen of the machine is referred to as the “Control Panel”.

  • On the left side of the control panel, interfaces for connecting external devices and slots to insert an SD card/USB flash memory device are provided.
  • Even when the screen is turned off, the LED indicators on the frame of the control panel show the status of the machine.

Touch Panel/Interface

RICOH IM 550 Series All In One Printer - Touch Panel

  1. Media slots
    Insert an SD card or USB flash memory device. You can store the scanned data or print the file stored on the media.
    Use an SD memory card or SDHC memory card with a maximum capacity of 32 GB. You cannot use an SDXC memory card.
    Use the media formatted in FAT16 or FAT32.
    Certain types of USB flash memory devices cannot be used in the machine.
    A USB extension cable, hub, or card reader cannot be used.

  2. If the power of the machine is turned off or the media is removed from the machine while the machine is reading the data in the media, check the data in the media.
    Before removing the media from the slot, press the icon displayed on the screen ( ) to cancel the connection.
    RICOH IM 550 Series All In One Printer - connection

  3. Touch Panel
    Displays the Home screen, operation screen of applications, and messages. Operate with the fingertips.
    How to Use the Home Screen
    Intuitive Screen Operation Using Fingertips

  4. NFC tag
    Used to connect the machine and a smart device with the RICOH Smart Device Connector.
    Using the Machine Functions from a Mobile Device

Note

You can adjust the angle of the control panel to improve visibility.

LED Indicators

RICOH IM 550 Series All In One Printer - indicator

  1. Media access indicator
    Flashes when data is being read from or written to an SD card
    While the machine is accessing the SD card or USB flash memory device, do not turn the power off or remove the media.

  2. Fax indicator
    Indicates the status of the fax function.
    Flashing: transmitting and receiving data
    Lit: receiving data (Substitute RX File/Memory Lock Reception/Personal Box)

  3. Data In indicator
    Flashes when the machine is receiving data sent from the printer driver or LAN-Fax driver.

  4. Status indicator
    Indicates the status of the system. Stays lit when an error occurs or toner runs out.
    Checking the Indicators, Icons, and Messages on the Control Panel

  5. Main power indicator
    The main power indicator lights up when you turn on the main power switch. In Sleep mode, it flickers slowly.

Date/Time/Timer

This section describes the settings in [Date/Time/Timer] under [System Settings].
How to Use the “Settings”

Specifying Access Privileges for Documents
Stored in Document Server
RICOH Always Current Technology updates this function. For details, see List of Newly Added Functions (Release Notes).
You can specify access privileges (authority to read or edit a document) for documents stored in the document server so as to prevent unauthorized use. Only the user who  has access privileges can perform operations on the document within his/her privileges.
The user who stored the document or the document administrator can specify the access privileges. Access privileges can be granted to the users registered in the address book.
You must specify user authentication on the machine in advance. To protect a document when user authentication is not specified, specify a password on the document when storing.
Viewing and Editing the Information of Documents in Document Server

https://support.ricoh.com/services/device/ccmanual/IM_550-re/en- GB/security/int/encryption_network.htm?&seek=Encrypting

Network Communication

Documents / Resources

| RICOH IM 550 Series All In One Printer [pdf] User Guide
IM 550 Series All In One Printer, IM 550 Series, All In One Printer, One Printer, Printer
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References

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