NEFF KI881 Built In Fridge Instruction Manual
- June 11, 2024
- Neff
Table of Contents
- **** Safety
- Preventing material damage
- Environmental protection and saving energy
- Installation and connection
- Familiarising yourself with your appliance
- Features
- Basic operation operation
- Additional functions
- Alarm
- Home Connect
- Refrigerator compartment
- Cool-fresh compartment
- Defrosting
- Cleaning and servicing
- Troubleshooting
- Storage and disposal
- Customer Service
- Technical data
- Declaration of Conformity
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
Refrigerator
Information for Use
KI881 Built In Fridge
Instruction Manual
**** Safety
Observe the following safety instructions.
1.1 General information
- Read this instruction manual carefully.
- Keep the instruction manual and the product information safe for future reference or for the next owner.
- Do not connect the appliance if it has been damaged in transit.
1.2 Intended use
This appliance is only intended to be fully fitted in a kitchen.
Only use this appliance:
- For chilling food.
- In private households and in enclosed spaces in a domestic environment.
- Up to an altitude of 2000 m above sea level.
1.3 Restriction on user group
This appliance may be used by children aged 8 or over and by people who have
reduced physical, sensory or mental abilities or inadequate experience and/or
knowledge, provided that they are supervised or have been instructed on how to
use the appliance safely and have understood the resulting dangers.
Do not let children play with the appliance.
Cleaning and user maintenance must not be performed by children unless they
are being supervised.
Children above the age of three years old and younger than eight years old may
load and unload the the fridge-freezer.
1.4 Safe transport
WARNING ‒ Risk of injury!
The high weight of the appliance may result in injury when lifted.
▶ Do not lift the appliance on your own.
1.5 Safe installation
WARNING ‒ Risk of electric shock!
Incorrect installation is dangerous.
▶ Connect and operate the appliance only in accordance with the specifications
on the rating plate.
▶ Connect the appliance to a power supply with alternating current only via a
properly installed socket with earthing.
▶ The protective conductor system of the domestic electrical installation must
be properly installed.
▶ Never equip the appliance with an external switching device, e.g. a timer or
remote control.
▶ When the appliance is installed, the mains plug of the power cord must be
freely accessible. If free access is not possible, an all-pole isolating
switch must be installed in the permanent electrical installation according to
the installation regulations.
▶ When installing the appliance, check that the power cable is not trapped or
damaged.
If the insulation of the power cord is damaged, this is dangerous.
▶ Never let the power cord come into contact with heat sources.
WARNING ‒ Risk of explosion!
If the appliance’s ventilation openings are sealed, a leak in the
refrigeration circuit may result in a flammable mixture of gas and air.
▶ Keep ventilation openings, in the appliance enclosure or in the built-in
structure, clear of obstruction.
WARNING ‒ Risk of fire!
It is dangerous to use an extended power cord and non-approved adapters.
▶ Do not use extension cables or multiple socket strips.
▶ Only use adapters and power cords approved by the manufacturer.
▶ If the power cord is too short and a longer one is not available, please
contact an electrician to have the domestic installation adapted.
Portable multiple socket strips or portable power supply units may overheat
and cause a fire.
▶ Do not place portable multiple socket strips or power supply units on the
back of the appliance.
1.6 Safe use
WARNING ‒ Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Only use the appliance in enclosed spaces.
▶ Never expose the appliance to intense heat or humidity.
▶ Do not use steam- or high-pressure cleaners to clean the appliance.
WARNING ‒ Risk of suffocation!
Children may put packaging material over their heads or wrap themselves up in
it and suffocate.
▶ Keep packaging material away from children.
▶ Do not let children play with packaging material.
Children may breathe in or swallow small parts, causing them to suffocate.
▶ Keep small parts away from children.
▶ Do not let children play with small parts.
WARNING ‒ Risk of explosion!
If the cooling circuit is damaged, flammable refrigerant may escape and
explode.
▶ To accelerate the defrosting process, do not use any other mechanical
devices or means other than those recommended by the manufacturer.
▶ If food is stuck to the freezer compartment, loosen it with a blunt
implement such as the handle of a wooden spoon.
Products which contain flammable propellants and explosive substances may
explode, e.g. spray cans.
▶ Do not store products which contain flammable propellants (e.g. spray cans)
or explosive substances in the appliance.
WARNING ‒ Risk of fire!
Electrical devices within the appliance may cause a fire, e.g. heaters or
electric ice makers.
▶ Do not operate electrical devices within the appliance.
WARNING ‒ Risk of injury!
Containers that contain carbonated drinks may burst.
▶ Do not store containers that contain carbonated drinks in the cool-fresh
compartment.
Injury to the eyes caused by escaping flammable refrigerant and hazardous
gases.
▶ Do not damage the tubes of the refrigerant circuit or the insulation.
CAUTION ‒ Risk of harm to health!
To prevent food from being contaminated, you must observe the following
instructions.
▶ If the door is open for an extended period of time, this may lead to a
considerable temperature increase in the compartments of the appliance.
▶ Regularly clean the surfaces that may come into contact with food and
accessible drain systems.
▶ Store raw meat and fish in suitable containers in the refrigerator so that
they do not touch or drip on other food.
▶ If the fridge/freezer is empty for an extended period of time, switch off
the appliance, defrost it, clean it and leave the door open to prevent the
formation of mould.
Metal or metal-style parts in the appliance may contain aluminium.
If acidic food comes into contact with aluminium in the appliance, aluminium
foil ions may pass into the food.
▶ Do not consume soiled food.
1.7 Damaged appliance
WARNING ‒ Risk of electric shock!
If the appliance or the power cord is damaged, this is dangerous.
▶ Never operate a damaged appliance.
▶ Never pull on the power cord to unplug the appliance. Always unplug the
appliance at the mains.
▶ If the appliance or the power cord is damaged, immediately unplug the power
cord or switch off the fuse in the fuse box.
▶ Call customer services. → Page 28
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
WARNING ‒ Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape
and ignite.
▶ Keep naked flames and ignition sources away from the appliance.
▶ Ventilate the room.
▶ Switch off the appliance. → Page 16
▶ Unplug the appliance from the mains or switch off the circuit breaker in the
fuse box.
▶ Call after-sales service. → Page 28
Preventing material damage
ATTENTION!
Using the base, runners or appliance doors as a seat surface or climbing
surface may damage the appliance.
▶ Do not stand or support yourself on the base, runners or doors.
Contamination with oil or fat may cause plastic parts and door seals to become
porous.
▶ Keep plastic parts and door seals free of oil and grease.
Metal or metal-style parts in the appliance may contain aluminium. Aluminium
reacts when it comes into contact with acidic foods.
▶ Do not store unpackaged food in the appliance.
Environmental protection and saving energy
3.1 Disposing of packaging
The packaging materials are environmentally compatible and can be recycled.
▶ Sort the individual components by type and dispose of them separately.
3.2 Saving energy
If you follow these instructions, your appliance will use less power.
Selecting the installation location
-
Keep the appliance out of direct sunlight.
-
Install the appliance as far away as possible from heating elements, cookers and other heat sources:
– Maintain a 30 mm clearance to electric or gas cookers.
– Maintain a 300 mm clearance to oil or solid-fuel cookers. -
Use a niche depth of 560 mm.
-
Never cover or block the external ventilation openings.
Saving energy during use
Note: The arrangement of the fittings does not affect the energy
consumption of the appliance.
- Open the appliance only briefly and then close it carefully.
- Never cover or block the interior ventilation openings or the exterior ventilation openings.
- Transport purchased food in a cool bag and place in the appliance quickly.
- Allow warm food and drinks to cool down before storing them.
- Thaw frozen food in the refrigerator compartment to utilise the low temperature of the food.
- Always leave some space between the food and to the back panel.
Installation and connection
4.1 Scope of delivery
After unpacking all parts, check for any transport damage and for completeness
of delivery.
If you have any complaints, contact your dealer or our after-sales service →
Page 28.
The delivery consists of the following:
- Built-in appliance
- Equipment and accessories¹
- Installation material
- Installation instructions
- User manual
- Customer service directory
- Warranty enclosure²
- Energy label
- Information on energy consumption and noises
- Information about Home Connect
4.2 Criteria for the installation location
WARNING
Risk of explosion!
If the appliance is in a space that is too small, a leak in the refrigeration
circuit may result in a flammable mixture of gas and air.
▶ Only install the appliance in a space with a volume of at least 1 m³ per 8 g
refrigerant. The volume of refrigerant is indicated on the rating plate. →
“Appliance”, Fig. 1 / 7, Page 13
The weight of the appliance ex works may be up to 70 kg depending on the
model.
The subfloor must be sufficiently stable to bear the weight of the appliance.
Permitted room temperature
The permitted room temperature depends on the appliance’s climate class.
The climate class can be found on the rating plate. → “Appliance”, Fig. 1 / 7,
Page 13
¹Depending on the appliance specifications
²Not in all countries
Climate class | Permitted room temperature |
---|---|
SN | 10 °C to 32 °C |
N | 16 °C to 32 °C |
ST | 16 °C to 38 °C |
T | 16 °C to 43 °C |
The appliance is fully functional within the permitted room temperature. If an
appliance with climate class SN is operated at colder room temperatures, the
appliance will not be damaged up to a room temperature of 5 °C.
Niche dimensions
Observe the niche dimensions if you install your appliance in the niche. If
this is not the case, problems may occur when installing the appliance.
Niche depth
Install the appliance in the recommended niche depth of 560 mm. If the niche
depth is smaller, the energy consumption increases slightly. The niche depth
must be a minimum 550 mm.
Niche width
An inside niche width of at least 560 mm is required for the appliance.
Over-and-under and side-by-side installation
If you want to install 2 refrigerating appliances one over the other or side
by side, you must maintain a clearance of at least 150 mm between the
appliances. Selected appliances can be installed without a minimum clearance.
Ask your dealer or kitchen planner about this.
4.3 Installing the appliance
▶ Install the appliance in accordance with the enclosed installation
instructions.
4.4 Preparing the appliance for the first time
- Remove the informative material.
- Remove the protective foil and transit bolts, e.g. remove the adhesive strips and carton.
- Clean the appliance for the first time. → Page 21
4.5 Connecting the appliance to the electricity supply
-
Insert the mains plug of the appliance’s power cable in a socket nearby.
The connection data of the appliance can be found on the rating plate. → “Appliance”, Fig. 1 / 7 , Page 13 -
Check the mains plug is inserted properly.
****The appliance is now ready for use.
Familiarising yourself with your appliance
5.1 Appliance
You can find an overview of the parts of your appliance here. A Refrigerator compartment →
Page 19
B Cool-fresh compartment → Page 20
- Control panel → Page 13
- Variable shelf → Page 14
- Extendable shelf → Page 14
- Partition with humidity controller → Page 14
- Fruit and vegetable container → Page 14
- Cool-fresh container → Page 15
- Rating plate → Page 28
- Butter and cheese compartment → Page 15
- Door storage compartment for large bottles → Page 15
- Door opening aid
Note: Deviations between your appliance and the diagrams may differ with
regard to their features and size.
5.2 Control panel
You can use the control panel to configure all functions of your appliance and
to obtain information about the operating status.![NEFF KI881 Built In Fridge
-
Control panel](https://manuals.plus/wp-content/uploads/2023/05/NEFF-KI881 -Built-In-Fridge-Control-panel.png)
- 0ºC lights up when the appliance is operating.
- Alarm switches the warning signal off.
- Displays the set temperature for the refrigerator compartment in °C.
- > sets the temperature of the refrigerator compartment.
- Super switches Super cooling on or off.
- switches the appliance on or off.
Features
The features of your appliance depend on the model.
6.1 Shelf
To vary the shelf as required, you can remove the shelf and re-insert it
elsewhere.
→ “Removing the shelf”, Page 22
6.2 Variable shelf
Use the variable shelf to store tall items, e.g. cans or bottles, on the shelf
below.
You can remove the front section of the variable shelf and slide it below the
rear part of the shelf. 6.3 Extendable shelf
In order to achieve an improved overview and to remove food more quickly, pull
out the extendable shelf.
6.4 Fruit and vegetable container
Store fresh fruit and vegetables loose in the fruit and vegetable container.
Cover any chopped fruit and vegetables, or store in air-tight packaging.
You can adjust the humidity in the fruit and vegetable container via the
humidity controller on the partition and a special seal.The air humidity in the fruit and
vegetable container can be set according to the type and amount of food to be
stored by turning the humidity control:
- Low humidity required when primarily storing fruit or if the appliance is very full.
- Medium humidity required for a mixed load.
- High humidity required when primarily storing vegetables or when the appliance is not very full.
Condensation may form in the fruit and vegetable container depending on the
food and quantity stored. Remove the condensation with a dry cloth and adjust
the air humidity to a lower setting using the humidity controller.
To ensure that the quality and aroma are retained, store fruit and vegetables
that are sensitive to cold outside of the appliance at temperatures of approx.
8 °C to 12 °C, e.g. pineapple, bananas, citrus fruits, cucumbers, courgettes,
peppers, tomatoes and potatoes.
6.5 Cool-fresh container
Use the lower temperatures in the cool-fresh container to store highly
perishable food, e.g. fish, meat and sausages.
6.6 Butter and cheese compartment
Store butter and hard cheese in the butter and cheese compartment.
To open the butter and cheese compartment, press down lightly on the centre of
the flap.
Note: The compartment opens downwards. The flap slides under the
compartment. 6.7 Door rack
To adjust the door rack as required, you can remove the door rack and re-
insert elsewhere.
→ “Removing door rack”, Page 22
6.8 Accessories
Use original accessories. These have been made especially for your appliance.
The accessories for your appliance depend on the model.
Bottle holder
The bottle holder prevents bottles from falling over when the appliance door
is opened and closed.
Basic operation operation
7.1 Switching on the appli ance
-
Press .
**** The appliance begins to cool. -
Set the required temperature.
→ Page 16
7.2 Operating tips
-
Once you have switched on the appliance, the set temperature is only reached after several hours.
Do not put any food in the appliance until the set temperature has been reached. -
The housing to the left, the right and beneath the cool-fresh compartment may heat up slightly temporarily. This prevents condensation in the area of the door seal.
-
When you close the door, a vacuum may be created. The door is then difficult to open again. Wait a moment until the vacuum is offset.
7.3 Switching off the appliance
▶ Press .
7.4 Setting the temperature
Setting the refrigerator compartment temperature
▶ Press repeatedly until the temperature display shows the required
temperature.
The recommended temperature in the refrigerator compartment is 4 °C.
Setting the cool-fresh compartment temperature
Note: The standard setting of the cool-fresh compartment is preset at 0.
Setting 0 corresponds to a temperature of around 0 °C. You can set the
temperature in the cool fresh compartment to 3 settings warmer or colder.
Tip: If frost forms on the food items in the cool-fresh compartment, set
a higher cool-fresh compartment temperature.
- Press and hold Super until the temperature display flashes.
- Press to change the setting.
– Setting –3 corresponds to the coldest setting.
– Setting +3 corresponds to the warmest setting.
**** The selected setting is saved after one minute.
Additional functions
8.1 Super cooling
With Super cooling, the refrigerator compartment cools as cold as possible.
Switch on Super cooling before placing large quantities of food.
Note: When Super cooling is switched on, increased noise may occur.
Switching on Super cooling
▶ Press Supre.
Supre lights up.
Note: After approx. 15 hours, the appliance switches to normal operation.
Switching off Super cooling
▶ Press Supre.
** The previously set temperature is displayed.
8.2 Automatic door-opening aid
The automatic door-opening aid supports you in opening the door.
Opening the door using the automatic door-opening aid
ATTENTION!**
Repeatedly closing the door prematurely may cause the automatic dooropening
aid to fail or wear out.
Never close the door while the door-opening aid is extended.
▶ If you have nevertheless closed the door, leave it closed for 5 minutes. The
automatic dooropening aid is realigned.
-
Push the door in the middle.
**** The automatic door-opening aid extends and opens the door slightly. -
Manually open the door.
If you do not open the door any further within 3 seconds, the automatic door- opening aid retracts and the door closes.
Setting the compressive force of the automatic door-opening aid
The compressive force is the force that you must apply in order to trigger the
automatic door-opening aid.
- Open the door, wait until the automatic door-opening aid is retracted, and close the door.
- Open the door and press and hold Alarm for 2 seconds.
- Press repeatedly until the required compressive force is displayed.
1 | Low compressive force |
---|---|
2 | Medium compressive force |
3 | High compressive force |
** The compressive force of the automatic door-opening aid is set and the
temperature that was previously set is displayed.
Switching off the automatic dooropening aid**
- Open the door, wait until the automatic door-opening aid is retracted, and close the door.
- Open the door and press and hold Alarm for 2 seconds.
- Press < repeatedly until the temperature display shows .
**** Automatic door opening is switched off and the temperature that was previously set is displayed again.
Switching on the automatic dooropening aid
- Open the door, wait until the automatic door-opening aid is retracted, and close the door.
- Open the door and press and hold Alarm for 2 seconds.
- Press repeatedly until the temperature display shows the required compressive force.
→ “Setting the compressive force of the automatic door-opening aid”, Page 17
**** The automatic door-opening aid is switched on with the appropriate compressive force and the temperature display shows the temperature that was previously set.
Alarm
9.1 Door alarm
If the appliance door is open for a while, the door alarm switches on.
A warning tone sounds.
Switching off the door alarm
▶ Close the appliance door or press Alarm.
**** The warning tone is switched off.
Home Connect
Home Connect This appliance is network-capable. Connect your appliance to a
mobile device to control its functions via the Home Connect app.
The Home Connect services are not available in every country. The availability
of the Home Connect function depends on the availability of Home Connect
services in your country. You can find information about this at: www.home-
connect.com.
To be able to use Home Connect, you must first set up the connection to the
WLAN home network (Wi-Fi¹) and to the Home Connect app.
After switching on the appliance, wait at least 2 minutes until internal
device initialisation is complete. Only then should you set up Home Connect.
The Home Connect app guides you through the entire login process. Follow the
instructions in the Home Connect app to configure the settings.
Tips
- Please consult the documents supplied by Home Connect.
- Please also follow the instructions in the Home Connect app.
Notes
-
Please note the safety precautions in this instruction manual and make sure that they are also observed when operating the appliance via the Home Connect app.
→ “Safety”, Page 4 -
Operating the appliance on the appliance itself always takes priority. During this time it is not possible to operate the appliance using the Home Connect app.
10.1 Setting up Home Connect
Requirement: The Home Connect app has been installed on your mobile
device.
- Scan the QR code using the Home Connect app.http://qr.home-connect.com
- Follow the instructions in the Home Connect app.
10.2 Installing updates for the Home Connect software
The appliance searches for updates to the Home Connect software at regular
intervals.
Note: If updates are available, the temperature display shows . To reset
the update and the temperature display to the set temperature, press any touch
field.
-
Press .
**** The temperature display shows . -
Press Super repeatedly until the temperature display shows .
-
Press >.
The temperature display shows an animation.
The update is installed.
The control panel is locked during the installation.
If the installation is successful, the temperature display shows . -
If the temperature display shows , the appliance was unable to install the update.
‒ Repeat the process at a later point. -
If the update cannot be completed after several attempts, contact customer service → Page 28.
10.3 Resetting Home Connect settings
If your appliance experiences connection problems with the WLAN home network
(Wi-Fi) or your appliance wants to log into a different WLAN home network (Wi-
Fi), you can reset the Home Connect settings.
- Press .
** The temperature display shows .
2. Press Super repeatedly until the temperature display shows .
3. Press >.
** The temperature display shows an animation for 15 seconds.
The temperature display shows .
The Home Connect settings have been reset.
10.4 Data protection
Please see the information on data protection.
The first time your appliance is registered on a home network connected to the
Internet, your appliance will transmit the following types of data to the Home
Connect server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the Wi-Fi communication module installed).
- Security certificate of the Wi-Fi communication module (to ensure a secure data connection).
- The current software and hardware version of your appliance.
- Status of any previous reset to factory settings.
This initial registration prepares the Home Connect functions for use and is
only required when you want to use the Home Connect functions for the first
time.
Note: Please note that the Home Connect functions can only be utilised
with the Home Connect app. Information on data protection can be retrieved in
the Home Connect app.
Refrigerator compartment
You can keep dairy products, eggs, prepared meals, pastries, open preserves
and hard cheese in the refrigerator compartment.
The temperature can be set from 3 °C to 8 °C.
The refrigerator compartment can also be used to store highly perishable foods
in the short to medium term. The lower the selected temperature, the longer
the food remains fresh.
11.1 Tips for storing food in the refrigerator compartment
- Only store food when fresh and undamaged.
- Store food covered or in air-tight packaging.
- To avoid impeding the circulation of air and to prevent food from freezing, do not place food so that it has direct contact with the back wall.
- Allow hot food and drinks to cool down first before placing in the appliance.
- Observe the best-before date or use-by date specified by the manufacturer.
11.2 Chill zones in the refrigerator compartment
The air circulation in the refrigerator compartment creates different chill
zones.
Coldest zone
The coldest zone is on the partition and in the door rack for large bottles.
Tip: Store highly perishable food such as fish, sausages and meat in the
cool-fresh compartment. → “Cool-fresh compartment”, Page 20
Warmest zone
The warmest zone is at the very top of the door.
Tip: Store food that does not spoil easily in the warmest zone, e.g. hard
cheese and butter. Cheese can then continue to release its aroma and the
butter will still be easy to spread.
Cool-fresh compartment
In the cool-fresh compartment, you can keep fresh food fresh up to three times
longer than in the refrigerator compartment.
The temperature in the cool-fresh compartment is kept at around 0 °C.
Storing food in the fresh compartment retains the quality of the food better.
The low temperature and the optimum moisture provide ideal storage conditions
for fresh food.
12.1 Storage times in the cool-fresh compartment at 0 °C
The storage times are dependent on the original quality of your food.
Food | Storage time |
---|---|
Fresh fish, seafood | up to 3 days |
Poultry, meat (boiled/ fried) | up to 5 days |
Beef, pork, lamb, sausage (cold meat) | up to 7 days |
Smoked fish, broccoli | up to 14 days |
Salad greens, fennel, apricots, plums | up to 21 days |
Soft cheese, yoghurt, quark, buttermilk, cauliflower | up to 30 days |
Defrosting
13.1 Defrosting in the refrigerator compartment
The refrigerator compartment in your appliance defrosts automatically.
13.2 Defrosting in the coolfresh compartment
The cool-fresh compartment in your appliance defrosts automatically.
Cleaning and servicing
To keep your appliance working efficiently for a long time, it is important to
clean and maintain it carefully. Customer Service must clean inaccessible
points. Cleaning by customer service can give rise to costs.
14.1 Preparing the appliance for cleaning
-
Switch off the appliance. → Page 16
-
Disconnect the appliance from the power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. -
Take out all of the food and store it in a cool place.
Place ice packs (if available) onto the food. -
If there is a layer of hoarfrost, allow this to defrost.
-
Remove all fittings and accessories from the appliance. → Page 22
-
Remove the partition. → Page 23
-
Remove the cover. → Page 23
-
Remove the telescopic rails. → Page 23
14.2 Cleaning the appliance
WARNING
Risk of electric shock!
An ingress of moisture can cause an electric shock.
▶ Do not use steam- or high-pressure cleaners to clean the appliance.
Liquid in the lighting or in the controls can be dangerous.
▶ The rinsing water must not drip into the lighting or controls.
ATTENTION!
Unsuitable cleaning products may damage the surfaces of the appliance.
▶ Do not use hard scouring pads or cleaning sponges.
▶ Do not use harsh or abrasive detergents.
▶ Do not use cleaning products with a high alcohol content.
If you clean fittings and accessories in the dishwasher, this may cause them
to become deformed or discolour.
▶ Never clean fittings and accessory in the dishwasher.
- Prepare the appliance for cleaning. → Page 21
- Clean the appliance, the fittings, the accessories, the components and the door seals with a dish cloth, lukewarm water and a little pH-neutral washing-up liquid.
- Dry thoroughly with a soft, dry cloth.
- Insert the fittings and install the appliance components.
- Electrically connect the appliance. → Page 11
- Switch on the appliance. → Page 15
- Putting the food into the appliance.
14.3 Removing the fittings
If you want to clean the fittings thoroughly, remove these from your
appliance.
Removing the shelf
▶ Pull out and remove the shelf. Removing the extendable shelf
- Firmly pull out the extendable shelf until the locking catch is released.
- Lower the shelf and swing it out to the side.
Removing door rack
▶ Lift the door rack and remove it. Removing the fruit and vegetable container
▶ Tilt the fruit and vegetable container forwards 1 and remove it
2.
Removing the cool-fresh container
▶ Tilt the cool-fresh container forwards 1 and remove it 2. 14.4
Removing appliance components
If you want to clean your appliance thoroughly, you can remove certain
components from your appliance.
Partition and cover of the fruit and vegetable container
You can remove the partition and the cover of the fruit and vegetable
container in order to clean it thoroughly.
Removing the partition
- Remove the glass plate from the partition.
- Remove the fruit and vegetable container.
- Press the lever on the underside on both sides 1 and pull the partition forwards 2.
- Lift the partition and swivel it out to the side.
Removing the cover
▶ Lift the cover of the fruit and vegetable container, pull it forwards and
swivel it out to the side.
Fitting the partition and cover
- Insert the cover for the fruit and vegetable container.
- Insert the partition.
- Place the glass plate on the partition.
Telescopic rails
You can remove the telescopic rails in order to clean them thoroughly.
Removing telescopic rails
- Pull out the telescopic rail.
- Move the lock in the direction of the arrow 1 and loosen the pin from the rear 2.
- Push in the telescopic rail.
- Push the telescopic rail backwards above the rear pin 1 and disengage 2.
Installing telescopic rails
- Place the extended telescopic rail on the front pin 1 and pull it forwards slightly to lock in place 2.
- Place the telescopic rail on the rear pin 1 and push the locking mechanism back 2.
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the
troubleshooting information before contacting after-sales service. This will
avoid unnecessary costs.
WARNING
Risk of electric shock!
Incorrect repairs are dangerous.
▶ Repairs to the appliance should only be carried out by trained specialist
staff.
▶ Only use genuine spare parts when repairing the appliance.
▶ If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer’s Customer Service or a similarly qualified
person in order to prevent any risk.
Fault | Cause and troubleshooting |
---|---|
The appliance is not cooling, the displays and lighting are lit. | Showroom |
mode is switched on.
►Carry out the appliance self-test. → Page 27
Once the appliance self-test has ended, the appliance switches to normal
operation.
The LED lighting does not work.| Different causes are possible.
►Call customer service.
The customer service number can be found in the enclosed customer service
directory.
Home Connect is not working properly.| Different causes are possible.
►Go to www.home-connect.com.
or appears in the temperature display.| The electronics have detected a fault.
1. Switch off the appliance. →, Page 16
2. Disconnect the appliance from the mains.
Unplug the appliance from the mains or switch off the circuit breaker in the
fuse box.
3. Reconnect the appliance after five minutes.
4. If the message still appears on the display, call customer service.
The customer service number can be found in the enclosed customer service
directory.
A warning signal sounds and Alarm lights up.| Different causes are possible.
► Press Alarm.
The alarm is switched off.
The appliance door is open.
► Close the appliance door.
The temperature dif- fers greatly from the setting.| Different causes are
possible.
1. Switch off the appliance. → Page 16
2 Switch the appliance back on after five minutes. → Page 15
– If the temperature is too warm, check the temperature again after a couple
of hours.
– If the temperature is too cold, check the temperature again on the following
day.
The appliance hums, bubbles, buzzes, gargles or clicks.| Not a fault. A motor
is running, e.g. refrigerating unit, fan. Refrigerant flows through the pipes.
The motor, switches or solenoid valves are switching on or off. No action
required.
The appliance makes noises.| Fittings wobble or stick.
► Check the removable fittings and, if required, replace these.
Bottles or containers are touching.
► Move the bottles or containers away from each other.
15.1 Conducting an appliance self-test
Your appliance has an appliance selftest which displays faults that can be
eliminated by your customer service.
- Switch off the appliance. → Page 16
- Switch the appliance back on after approx. five minutes. → Page 15
- Within the first 10 seconds after switching on, press and hold Super 3 to 5 seconds.
The appliance self-test starts.
While the appliance self-test is running, a long audible signal sounds.
If, at the end of the appliance selftest, two audible signals sound and the temperature display indicates the set temperature, your appliance is OK. The appliance switches to normal operation.
If, at the end of the appliance selftest, 5 audible signals sound and Super flashes for 10 seconds, inform customer service.
Storage and disposal
16.1 Taking the appliance out of operation
-
Switch off the appliance. → Page 16
-
Disconnect the appliance from the power supply.
Unplug the appliance from the mains or switch off the circuit breaker in the fuse box. -
Remove all of the food.
-
Defrost the appliance. → Page 21
-
Clean the appliance. → Page 21
-
To guarantee the ventilation inside the appliance, leave the appliance open.
16.2 Disposing of old appliance
Valuable raw materials can be reused by recycling.
WARNING
Risk of harm to health!
Children can lock themselves in the appliance, thereby putting their lives at
risk.
▶ Leave shelves and containers inside the appliance to prevent children from
climbing in.
▶ Keep children away from the redundant appliance.
WARNING
Risk of fire!
If the tubes are damaged, flammable refrigerant and harmful gases may escape
and ignite.
▶ Do not damage the tubes of the refrigerant circuit or the insulation.
- Unplug the appliance from the mains.
- Cut through the power cord.
- Dispose of the appliance in an environmentally friendly manner.
Information about current disposal methods are available from your specialist dealer or local authority.
**** This appliance is labelled in accordance with European Directive 2012/19/EU concerning used electrical and electronic appliances (waste electrical and electronic equipment – WEEE). The guideline determ- ines the framework for the return and recycling of used appliances as applicable throughout the EU.
Customer Service
Function-relevant genuine spare parts according to the corresponding Ecodesign
Order can be obtained from Customer Service for a period of at least 10 years
from the date on which your appliance was placed on the market within the
European Economic Area.
Note: Under the terms of the manufacturer’s warranty applicable to the
location, the use of Customer Service is free of charge. The minimum duration
of the warranty (manufacturer’s warranty for private consumers) in the
European Economic Area is 2 years according to the terms of warranty
applicable to the location. The terms of warranty do not affect other rights
or claims held by yourself under local legislation.
Detailed information on the warranty period and terms of warranty in your
country is available from our aftersales service, your retailer or on our
website.
If you contact Customer Service, you will require the product number (ENr.)
and the production number (FD) of your appliance.
The contact details for Customer Service can be found in the enclosed Customer
Service directory or on our website.
17.1 Product number (E-Nr.) and production number (FD)
You can find the product number (ENr.) and the production number (FD) on
the appliance’s rating plate.
→ “Appliance”, Fig. 1 / 7 , Page 13 Make a note of your appliance’s details
and the Customer Service telephone number to find them again quickly.
Technical data
Refrigerant, cubic capacity and further technical specifications can be found
on the rating plate.
→ “Appliance”, Fig. 1/7, Page 13 This product contains a light source from
energy efficiency class F. The light source is available as a spare part and
should only be replaced by trained specialist staff.
This product contains a second light source from energy efficiency class F.
The light source is available as a spare part and should only be replaced by
trained specialist staff. You can find more information about your model
online at https://eprel.ec.europa.eu/¹. This web address is linked to the
official EU EPREL product database. Please then follow the instructions on
searching for the model. The model identifier is made up of the characters
before the slash in the product number (E-Nr.) on the rating plate. Al-
ternatively, you can also find the model identifier in the first line of the
EU energy label.
Declaration of Conformity
BSH Hausgeräte GmbH hereby declares that the appliance with Home Connect
functionality conforms to the basic requirements and other relevant provisions
of Directive 2014/53/ EU.
A detailed RED Declaration of Conformity can be found online at www.neff-
international.com among the additional
documents on the product page for your appliance.
**** Hereby, BSH Hausgeräte GmbH declares that the appliance with Home
Connect functionality is in compliance with relevant statutory requirements.²
A detailed Declaration of Conformity can be found online at
www.neffhome.com/uk among the additional
documents on the product page for your appliance.¹
Only applies to Great Britain
2.4 GHz band (2400–2483.5 MHz): Max. 100 mW
5 GHz band (5150–5350 MHz +
5470–5725 MHz): Max. 100 mW
| BE| BG| CZ| DK| DE| EE| IE| EL| ES
---|---|---|---|---|---|---|---|---|---
FR| HR| IT| CY| LI| LV| LT| LU| HU
MT| NL| AT| PL| PT| RO| SI| SK| FI
SE| NO| CH| TR| IS| UK (NI)| | |
5 GHz WLAN (Wi-Fi): For indoor use only.
AL | BA | MD | ME | MK | RS | UK | UA |
---|
5 GHz WLAN (Wi-Fi): For indoor use only.
REGISTER YOUR PRODUCT ONLINE NEFF-HOME.COM
BSH Hausgeräte GmbH
Carl-Wery-Straße 34
81739 München, GERMANY
Valid within Great Britain: Imported to Great Britain by BSH Home Appliances
Ltd.
Grand Union House
Old Wolverton Road
Wolverton, Milton Keynes
MK12 5PT
United Kingdom9001741147
020715