Amazon Easy Ship Handbook User Guide

June 9, 2024
Amazon

Amazon Easy Ship Handbook User Guide

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What is Amazon Easy Ship?

A delivery service for Amazon SG sellers that have warehouses available in Singapore. When you choose Amazon Easy Ship, your orders are picked up from your location by an Amazon Logistics delivery associate and delivered to your buyers’ doorstep with minimal effort from you. Easy Ship also allows your customers to track their orders and delivery date.
Ideal for: Sellers who have their own warehouse and are selling a large variety of products with tighter margins and want to leave delivery work to Amazon.

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Registration Process (1/4)
To enroll in Amazon Easy Ship: https://sellercentral.amazon.sg/easyship/panjeekaran/accountSettings

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Note : Amazon Easy Ship does not support multiple locations at this time. Only register if you can ship all your orders from a single location.

Registration Process (2/4)
If your postcode is within coverage, you will be allowed to proceed with the registration.

Amazon-Easy-Ship-Handbook-FIG-3Please make sure that you read this section and the Amazon Easy Ship Service Terms before you click ‘Save’.
Once you press ‘Save’ you will be registered on Amazon Easy Ship and will start getting orders for scheduling pick-ups. Please do not arrange offline self-ship for these orders. For orders that are not eligible for Amazon Easy Ship, you can still confirm shipment by arranging your own self-ship. Please refer to the Product restriction help page for more detail.

Registration Process (3/4)
Fill in the remaining details to confirm preferences.

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  • Pickup slot: Selected from 4 pick-up slots available: 9 AM-6 PM, 9 AM-12 PM, 12 PM-3 PM, and 3 PM-6 PM per business day.
  • Package dimensions: You can save custom package sizes for future usage here.
  • Printing setting – choose either single or multiple labels per sheet option. If you choose ‘multiple shipping labels per sheet’.
  • Save each setting individually.

Registration Process (4/4)
After registration is completed, you should be able to see ‘Amazon Easy Ship settings’ under ‘Settings’ > ‘Account info’ page. You can change your warehouse location/other settings by clicking on the ‘Amazon Easy Ship settings’ link.

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Amazon Easy Ship Shipping Settings (1/2)
After registration, you can access Easy Ship shipping settings under ‘Settings’ > ‘Shipping Settings’ and select ‘Amazon Easy Ship tab. You can configure buyer-facing shipping fees here.
Unlike Self-ship or typical Merchant-fulfilled, you do not need to create any shipping templates for Amazon Easy Ship. Amazon will manage Transit Time for your shipments based on your shipping location.

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Note: if you plan to charge buyers for shipping fees then please Amazon Conofidurenas soon as you register for Amazon Easy Ship

Amazon Easy Ship Shipping Settings (2/2)

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For more details on Amazon Easy Ship Shipping settings, please refer to this help page: https://sellercentral.amazon.sg/help/hub/reference/G201856140

**Manage Orders

**

Once you receive orders and head to Manage Orders (Orders > Manage Orders), all your eligible ASINs will have “Schedule Pickup” for you to use Amazon Easy Ship. Orders received outside of Amazon Easy Ship’s delivery zone or products not eligible for Amazon Easy Ship should be self-shipped by you. You can easily spot them with the “Confirm Shipment” button.

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Note: Sellers need to ensure orders are handed over to the assigned carrier on or before the ‘ship by date’ to avoid late deliveries. To make sure you meet this deadline, please process the orders at least one day prior to the ship-by date.

For more details, please refer to these help pages
Product restrictions: https://sellercentral.amazon.sg/help/hub/reference/G201381980 Delivery restrictions: https://sellercentral.amazon.sg/help/hub/reference/G201438450

Schedule pickup – single shipment (1/2)

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  1. Input the dimensions/weight of the final packaging you are going to ship, not the dimensions of the item purchased. Click on ‘Get slots’ to view available slots and the estimated Amazon Easy Ship fee.
  2. Click on ‘Schedule pickup’ to receive confirmation and print a shipping label.

Note: Currently, we offer pickup slot options across 2 business days (9 AM – 6 PM/9 AM-12 PM/12 PM-3 PM/3 PM-6 PM) for the same business day or the next business day. Please make sure to schedule your pickups 2 hours before your preferred pick-up slot.

Schedule pickup – Single shipment (2/2)

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  1. Click on ‘Print’ to print the shipping label

Schedule pickup – Bulk shipment (1/3)

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To schedule orders in bulk, select all the orders you want to schedule and click on ‘Schedule pickup’ as highlighted below.

Note: Please only select Amazon Easy Ship orders before clicking ‘Schedule pickup’. Selecting self-ship orders will lead to an error.

Schedule pickup – Bulk shipment (2/3)

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Print shipping labels – Bulk shipment (3/3)
Once the bulk pick-up schedule is processed (takes a few minutes after clicking ‘refresh’), please download the shipping labels by clicking ‘Download Shipping Labels’ under Actions. This screenshot is only an example and you will see Singapore time and Singapore Aem Singapore seller central account.

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Order Details (1/3)

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Once the orders are scheduled for pickup, the order status will be reflected as ‘Waiting for pick-up’. This screenshot is only an example and you will see Singapore time and Singapore currency in your Singapore seller central account.

Order Details (2/3)

Amazon-Easy-Ship-Handbook-FIG-16By clicking on Order details for any order on the ‘Manage Orders’ page, you will see the tracking ID and the total fee. Clicking on the tracking ID will give you the tracking status of the order.

Order Details (3/3)

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By clicking on the tracking ID on the Order Details page, you will be able to see the status of the shipment. The example below shows tracking information for an order which was picked up by the carrier successfully and is in transit.

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