AmazonBasics Microwave User Manual

AmazonBasics Microwave User Manual

Support for AmazonBasics Microwave
Get help using and troubleshooting common issues with AmazonBasics Microwave.

Getting Started:

Download the Alexa App

Download and install the Alexa app from your mobile device app store. Add the Alexa widget for easy home screen access.

1. Open the app store on your mobile device.
2. Search for Amazon Alexa app.
3. Select Install.
4. Select Open and sign in with your Amazon Account.
5. Install Alexa widgets (optional).

Tip: Widgets allow easier access to Alexa from your device home screen. Alexa widgets become available in the device widget menu after you sign in to the Alexa app. On iOS (iOS 14 or newer) or Android devices, long-press the home page of your device and follow the instructions to add widgets.

Set Up Your AmazonBasics Microwave

To get started, download the latest version of the Alexa app and sign in.

Set Up Your AmazonBasics Microwave

You can find safety, compliance, and other important information regarding your microwave oven in the User Manual (PDF). The User Manual also includes precautions for installation and operation.

Note:  The AmazonBasics Microwave only connects to 2.4 GHz Wi-Fi networks.

1. Plug the power adapter into a grounded power outlet.
2. Enable Bluetooth and locations services on your mobile phone.
3. Open the Alexa app  .
4. Open More  and select Add a Device.
5. Select Microwave, and then select AmazonBasics.
6. Follow the instructions to set up your device.

AmazonBasics Microwave Oven User Manual

Download PDF

• User Manual (PDF)

• User Manual (Accessible HTML)

Device Settings and Features:

Control Your Amazon Oven or Microwave with Your Voice

Use your voice and quick-cook voice presets to help you cook.

You can say things like:

• “Microwave for [seconds/minutes].”
• “Microwave 6 ounces of broccoli.”
• “Reheat 1 cup of coffee.”
• “Reheat 8 ounces of rice.”
• “Defrost 8 ounces of corn.”
• “Keep warm for 1 hour.”
• “Reheat 1 cup of coffee.”
• “Air fry 1 cup of French fries.”
• “Roast whole chicken.”
• “Stop the oven.”

For a full list of available presets by device, see:

• AmazonBasics Microwave Quick-Cook Voice Presets (PDF)

For more information about cooking safely with your microwave oven, see the User Manuals below or go to https://www.cdc.gov/foodsafety/index.html.

Quick-Cook Voice Presets (PDF)

Quick-Cook Voice Presets (PDF) – [Download PDF]

Troubleshooting:

Can’t Set Up Your AmazonBasics Microwave

Can’t complete setup or the Alexa app can’t find your AmazonBasics Microwave during setup.

• Check that you have a supported Wi-Fi network. AmazonBasics Microwave only connects to 2.4 GHz Wi-Fi networks.
• Check that you have the latest version of the Alexa app.
• Make sure that you have Bluetooth and location services enabled on your mobile device.
• For Android devices: turn off Low/Medium/Battery Saver power mode.
• Press and hold the 2 button for four seconds when prompted in the Alexa app.
• Force close the Alexa app and try setup again.

Important:  Only properly qualified service personal should adjust or repair your microwave oven. For additional information about troubleshooting your device, including safety precautions and compliance information, consult the User Manual (PDF).

Alexa Isn’t Working with Your Amazon Smart Oven or Microwave

Voice commands aren’t working with your device.

• Check the Wi-Fi icon on your microwave to confirm that it’s online.
• Make sure that your Echo device and microwave are connected to the same Wi-Fi network.
• Place your Echo device within hearing distance of your microwave. The minimum distance is 12″ apart.
• If you have an Amazon Household, check that you’re using the correct profile. Say, “Which profile is this?”

Reset Your AmazonBasics Microwave

If your AmazonBasics Microwave is unresponsive, or you want to erase your device settings, factory reset your device.

• Press and hold the 7 and 9 buttons until the LED displays 00:00 (about 4 seconds).

Go to the Alexa app to complete setup.

Deregister Your Device

If you no longer wish to use your device, you can deregister it from your Amazon account.

Take Action: Apart from deregistering your device, you can also manage your Kindle content, and many other account settings through: Manage Your Content and Devices

If you would like to give your device as a gift or wish to register the device under a different account, you will need to deregister the device from your account.

To deregister your device:

1. Go to Manage Your Content and Devices and log in to your account.
2. Click Devices.
3. Select your device and click Deregister.

Service Manual (PDF)

Service Manual (PDF) – [Download PDF]

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