mydlink DCS-6500LHV2 Compact Full HD Pan and Tilt Wi-Fi Camera Installation Guide

June 10, 2024
mydlink

mydlink DCS-6500LHV2 Compact Full HD Pan and Tilt Wi-Fi Camera

Product Information

The DCS-6500LHV2 Compact Full HD Pan & Tilt Wi-Fi Camera is a compact and versatile camera that allows for easy monitoring of your home or office. With its full HD resolution and pan/tilt capabilities, you can easily view and control the camera from your smartphone or tablet using the mydlink app. The camera also features a microSD card slot for local storage of recorded video.

Product Simple Setup

Please note that it is recommended to set up your device before mounting it. To set up the camera:

  1. Download the mydlink app from the App Store or Google Play.
  2. Launch the app and sign in or sign up for a mydlink account. If you are a mydlink Lite user, you may sign in with the same account.
  3. Tap “Add a Device” and follow the app instructions to set up your camera.

Product FAQ

Network

  • How can I use voice commands to control my device? The camera is compatible with both Amazon Alexa and the Google Assistant. Visit dlink.com/en/alexa or dlink.com/en/google-assistant for setup instructions.
  • Why is my microSD card not working/not supported? The microSD card must be formatted into the correct file system (FAT32) before it can be used with this product. This can be done in the mydlink app by selecting the Format function in the storage menu under the device settings.

LED Behavior

  • Status LED: Connected to the network and mydlink
  • Booting up: Wi-Fi connection lost
  • Ready for setup: Firmware being updated – do not power off

Need Help?

If you need assistance with installing your new product, please visit D-Link’s website for the latest user documentation and software updates. You can also contact D-Link Technical Support through our website or by calling 877-453-5465.

What in box

Setup Code

This is a backup of your device’s Setup Code. Please keep it as future reference for your device.

Simple Setup

Note: Please set up your device before mounting it.

  1. Get the mydlink app on the App Store or on Google Play.
  2. Launch the app, then Sign In or Sign Up for a mydlink account. mydlink Lite users may sign in with the same account.
  3. Tap then tap Add a Device. Follow the app instructions to set up your device.

FAQ

What do I do if my device is not working properly?
Reset and reinstall your device. Press and hold the Reset button until the LED turns solid red. During installation, ensure that:

  • Your router is connected to the Internet and Wi-Fi is enabled
  • Your mobile device is connected to your router’s Wi-Fi
  • Your mydlink device is in range of your Wi-Fi network

How can I use voice commands to control my device?
The device will work with both Amazon Alexa and the Google Assistant. For setup instructions on these services, visit the following websites:
Amazon Alexa:  dlink.com/en/alexa
The Google Assistant: dlink.com/en/google-assistant

Why is my microSD card not working/not supported?
The microSD card must be formatted into the correct file system (FAT32) before it can be used with this product. This can be done in the mydlink app by selecting the Format function in the storage menu under the device settings.

How do I access the device’s microSD card slot?
Power off the device, then gently roll the black camera ball up until you see the microSD card slot.

LED Behavior

Connected to the network and mydlink

Booting up

Wi-Fi connection lost

Ready for setup

Firmware being updated – do not power off

Need Help

Having trouble installing your new product?
D-Link’s website contains the latest user documentation and software updates for D-Link products. Customers can contact D-Link Technical Support through our website by choosing the relevant region.

United States
Website: http://support.dlink.com
Telephone: 877-453-5465

References

Read User Manual Online (PDF format)

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