dyson 385273-01 Cyclone V10 Absolute Cordless Stick Vacuum Cleaner User Manual
- June 4, 2024
- dyson
Table of Contents
- In the box
- Getting started
- The LCD screen
- Battery health
- Caring for your floors
- Charging your machine
- Remove your wand
- Cleaning your bin
- Clearing blockages
- **Clearing blockages from your Hair screw tool
- Washing your filter
- Cleaning your tools
- Looking after your machine
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
385273-01 Cyclone V10 Absolute Cordless Stick Vacuum
Cleaner
User Manual
In the box
Some tools and accessories may not be included
This tool has a combination of the brush head and crevice tool together in one
unit. The brush head slides down the crevice tool when needed.
Combination tool
Two tools in one – wide nozzle and brush, for quick switching between cleaning
and dusting tasks around your home or car.| A long tool with an angled end.
Crevice tool
Engineered for precise cleaning around tricky edges and into hard-to-reach
narrow spaces.
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A small cleaner head with an angled body housing the motor and an electrical
connector to attach to the wand or directly to the machine.
Hair screw tool
Anti-tangle conical brush bar spirals hair off and into the bin. Motor-driven
cleaning for smaller spaces.| Up-top adapter
Bends and locks at different angles. Fits any compatible tool for effective
cleaning in hard-to-reach high areas of your home.
|
A wide, triangular-shaped nozzle.
Fabric and mattress tool Removes dust, dirt, and allergens from
mattresses and upholstery.| Pliable bristles and felt bumper strip on a
narrow, tapered tool.
Soft dusting brush
Enclosed in a skirt of soft nylon bristles for a gentle, vacuum-assisted
dusting of delicate objects and surfaces.
|
You can buy additional tools and accessories at www.dyson.com.au or www.dyson.co.nz
A plastic clip that attaches to the wand
Wand clip
Clips to your vacuum wand to hold tools.| Mini motorized tool
Motorized brush bar, concentrated in a smaller head to remove stubborn dirt
from mattresses, upholstery, and stairs.
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|
Stubborn dirt brush Stiff nylon bristles dislodge ground-in dirt from coarse
carpets, high traffic areas, and car interiors.
A short nozzle with stiff bristles on the underside.| With an elbow joint,
fitted between the bin and the tool.
Low-reach adaptor
Bends to comfortably reach down low. Engineered to clean further under low
furniture by adjusting the wand angle up to 90°.
|
Getting started
Power modes
Your machine has three power modes for different tasks. Change power modes
quickly using a single button.| Eco-mode
Maximum run time for longer cleans all-around your home.
The screen shows the machine set to Eco mode with a full battery in green
shows that this will give the longest battery life of the three modes.
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|
Auto and Med mode
The optimum balance of power and run time.
Attach your Digital Motorbar™ XL cleaner head to activate the Auto mode. Dyson
DLS™ the technology automatically changes motor speed between floor types.
Two screens show the machine set to Auto mode and Med mode with a
blue battery showing that this will give a medium length of battery life.|
Boost mode
Designed for intensive spot cleaning of ground-in dirt.
|
The LCD screen
The LCD screen shows the cleaning mode selected, the remaining run time, filter maintenance, and blockage information.
Settings menu
Control the settings on your machine using the Selection button.
To enter the settings menu, press and hold the button until the menu screen
appears. Tap to scroll through the options available.
The Selection button on the screen is pressed.
Change language
To change the language on your screen, press the button and hold until the
language list appears. Release the button.
Tap the button to scroll through the language list to your preferred language.
Press and hold the button until the countdown ends.
A green tick will appear on the screen to show your language selection is
complete.
To cancel your selection, release the button during the countdown.
Two screens, the first with the language list and then the tick screen to show that the language has been successfully changed.
Change alert settings
You can turn the alert motor pulse off. Your motor will no longer pulse but
run time alert information will continue to be displayed on the LCD screen
when your machine needs your attention.
Turning off alerts will not turn off the blockage alert pulsing. This is to
ensure you clear any blockages, preventing damage to your machine.
Tap to scroll through the settings menu. Select the ‘Alerts’ option.
Scroll to select on or off. Hold the button until the countdown ends and a
tick appears on the screen. To cancel your selection, release the button
during the countdown
The screen with an amber warning triangle demonstrates an alert.
Run time countdown
When the battery needs charging, your machine will pulse three times and a low
run time icon will appear on the screen.
When your battery is empty, a red warning icon will appear on the screen.
When Particle count and graph are turned on, the low run time will be in amber
and red when in Boost mode.
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The screen with a battery time remaining is shown as a number and as a half-
filled battery.| A red screen with an icon with a plug being connected to the
power supply.
This demonstrates the battery is empty and needs charging.
Battery health
To get the best performance and life from your battery, use Eco or Auto/Med mode.
The battery health is shown on the batteries on the screen.
Exit settings menu
To exit the settings menu, tap to scroll through the selection menu.
Select ‘Exit menu’.
Screen with Exit menu wording and return icon.
Alerts
The alerts you might see are:
Filter – the filter isn’t fitted correctly or needs cleaning.
Blockage – your machine has a blockage that needs removing.
Alert icon with Fully charged before first use wording.| Alert icon with
Airways blocked wording.
Alert icon with Filter not sealed wording.| Alert icon with Filter needs
cleaning wording.
Caring for your floors
Check that the underside of the cleaner head or tool is clean and free from
any objects that may cause damage.
Before vacuuming your flooring, rugs, and carpets, check the manufacturer’s
recommended cleaning instructions.
The brush bar on your machine can damage certain flooring. Some rug materials
may fuzz if a rotating brush bar is used when vacuuming. If this happens, we
recommend vacuuming without the motorized floor tool and consulting with your
flooring manufacturer.
Charging your machine
Connect to the charger either directly or in the dock.
The blue LEDs on either side of the battery will flash during charging.
When the battery is fully charged, both LEDs will light for 5 seconds.
Your battery is fully charged when the display shows 100%.
Your machine won’t operate or charge if the ambient temperature is below 5°C
(41°F). This is designed to protect both the motor and battery.
The charger is connected from the power supply directly to the front of the battery.
Changing your click-in battery
If you have additional click-in batteries, we recommend that you alternate the
batteries to maintain even performance.
Additional click-in batteries are available to purchase separately.
Removing your battery
Push the battery release button on the handle and slide the battery off your
machine.
Charge the battery.
Refitting your battery
Align your battery with the handle and slide it in. Push firmly until it
clicks into place.
Arrows show the location of the battery release button and the battery coming off the handle when the button is pressed. The battery is then shown being replaced on the base of the handle, clicking into place.
Emptying your bin
Empty as soon as the dirt reaches the MAX level – don’t overfill. Using your
machine, when the dirt is above the MAX line, may affect the performance and
require more frequent filter washing.
The MAX mark on the bin of the machine shows that the dirt should not be filled over the Max mark when the machine is at the angle of normal use.
Remove your wand
Press the red wand release button, on the top of the wand, and pull the wand away from the bin.
Arrows pointing to the location of the wand release button on the top of the wand and an arrow that represents the wand being removed from the machine.
Release the dirt
Hold the machine over the bin, pointing downwards.
Firmly push the red bin release button. The bin will slide down, cleaning the
shroud as it goes, and the bin base will open.
The bin base won’t open if the red bin release button isn’t pushed down all
the way.
Illustration of the bin being emptied into a bag with images demonstrating to take care not to press the trigger when emptying the bin.
Minimize dust contact
Cover your bin tightly in a dust-proof bag while you empty. Remove your bin
carefully, seal the bag tightly and dispose of it.
Close the bin
Push the bin base upwards until your bin and bin base click into place.
The bin lid closes with an audible click and the bin is pushed upwards with another click once it is fully in place.
Cleaning your bin
Remove your bin
If it is necessary to clean your bin, empty it as shown in the ‘Emptying your
bin’ section.
Press the red button located on the bin runner to release the bin and slide
your bin off the runner.
Only use a damp, lint-free cloth to clean your bin.
Make sure that your bin and seals are completely dry before replacing them.
The bin is being removed and the location of the bin release lever is on the underside of the bin runner.
Refit your bin
Insert the spine onto the bin runner.
Close your bin by pushing the bin base upwards until the bin and bin base
click into place.
Your bin isn’t dishwasher safe and the use of detergents, polishes, or air
fresheners to clean your bin isn’t recommended, as it may damage your machine.
|
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The bin is being pushed back into position on the bin runner.| The bin lid
closes with an audible click and the bin is pushed
upwards with another click once it is fully in place.
Clearing blockages
Disconnect your machine from the charger before looking for blockages.
Be careful not to touch the power button and be aware of sharp objects.
Leave your machine to cool down before looking for blockages.
Don’t use your machine when looking for blockages as this could cause injury.
If your machine detects a blockage, the motor will pulse six times. You won’t
be able to use your machine until the blockage has been cleared.
If you try to use your machine when the motor is pulsing, it will
automatically cut out.
Leave your machine to cool down before looking for blockages and, for your
safety, take care not to touch the trigger.
With the bin removed, check for blockages, paying particular attention to the air inlet, located on the right–hand side of the machine just below the point where the bin joins the main body of the machine.
Clearing obstructions from your Digital Motorbar™ XL cleaner head
Your Digital Motorbar™ XL cleaner head doesn’t have a washable brush bar.
To maintain optimum performance, check your brush bar regularly and clear any
obstructions.
Make sure your machine is disconnected from the charger and take care not to
touch the trigger.
The brush bar release is located on the back of the cleaner head on the left- hand side. The brush bar pulls out of the opposite end of the cleaner head.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes
or air fresheners.
Press the cleaner head release button on the end of the wand.
Place the cleaner head upside down.
Lift the catch on the cleaner head to release the brush bar.
Slide your brush bar out of the cleaner head.
Look for obstructions
Clear any debris from your brush bar.
Check inside the cleaner head and remove any debris or blockages.
Your Digital Motorbar™
XL cleaner head and brush bar aren’t washable.
Wipe over with a damp lint-free cloth.
Replace your brush bar
Push the brush bar back into the cleaner head.
Push down the brush bar and release the catch until it locks in position.
**Clearing blockages from your Hair screw tool
**
Your Hair screw tool doesn’t have a washable brush bar. To maintain optimum
performance, check your brush bar regularly and clear any obstructions.
Make sure your machine is disconnected from the charger and take care not to
touch the trigger.
Remove the cover and brush bar
Remove the Hair screw tool from the wand or machine.
Push the base plate open. Press the red lever down to release the cleaner head
cover.
Pull the cleaner head cover off the main body of the tool.
The location of lever to release the brush bar is located at the back of the
Hair screw tool.
Look for obstructions
Pull your brush bar firmly to remove it from the main body.
Check and remove any obstructions from all three parts of your Hair screw
tool.
Your Hair screw tool isn’t washable. Wipe over with a damp lint-free cloth.
Don’t put any part of your machine in a dishwasher or use detergents,
polishes, or air fresheners.
Reassemble Hair screw tool
Put your brush bar back into position and press firmly until it clicks back
into position.
Check the red locking lever is in the unlocked position. Align the cleaner
head cover with the guide on the main body. Push it down until it clicks into
position.
Push the red locking lever up until it clicks into position and push the base
plate back into place.
Slide the housing back onto the brush bar and push the lever on the back of
the Hair screw tool upwards to lock.
Washing your filter
For more information and support videos for your machine go online: www.dyson.com/support
Twist off your filter
Twist your filter anti-clockwise and pull it away from your machine.
The filter is located at the rear of your machine.
Tap your filter
Before washing your filter, tap it gently over a bin to remove any loose dust
and debris.
Wash your filter at least once a month to maintain optimum suction power.
Holding the filter by the hard, plastic end, tap the other end over the bin.
Wash your filter
Wash with warm, running tap water – gently rub your filter with your fingers
to remove the dirt.
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Filter held in an upright position, with the wider end in the palm of a
hand. Water runs from a tap into the narrower end.| Filter with hand over the
open end with arrows showing a shaking motion.
Fill and shake
Place your hand over one end of your filter.
Fill the filter with warm tap water.
Place your hand over the open end of the filter and shake it firmly to remove
trapped dirt and debris.
Repeat these steps until the water runs clear.
A hand holding the filter with the narrow end pointing downwards with droplets of water being shaken from the filter and again, with the end pointing downwards shaking water out.
Shake and dry
Empty the filter and shake firmly to remove excess water.
Keep shaking until there’s no water coming from the filter.
Place your filter end up, as shown.
Place the filter on its end and leave it to dry for at least 24 hours in a
well-ventilated, warm place.
Don’t dry your filter in a tumble dryer, microwave, or near a naked flame.
Important: your filter must be completely dry before you put it back into the
machine. Your machine could be damaged if used with a damp filter.
The filter is left to dry with the pleated filter end facing upwards.
Washing your Laser Slim Fluffy™ cleaner head brush bar
Your Laser Slim Fluffy™ cleaner head has a washable brush bar. To maintain
optimum performance, check and wash your brush bar regularly.
Make sure your machine is disconnected from the charger and take care not to
touch the trigger.
Remove your brush bar
Don’t put any part of your machine in a dishwasher or use detergents, polishes
or air fresheners.
Press the cleaner head release button on the end of the wand. Place the
cleaner head upside down.
Push the end cap up fully and pull the brush bar out of the cleaner head.
Remove the end cap from the brush bar. Don’t wash the end cap.
Slide your brush bar out of the cleaner head.
The end cap is located at the side of the cleaner head.
Push this upwards to unlock the brush bar.
Don’t wash the end cap.
Wash and dry your brush bar
Hold your brush bar under running water and gently rub to remove any lint or
dirt.
Stand your brush bar upright as shown. Leave to dry completely for at least 24
hours.
The brush bar has an open end and a closed-end. Stand upright, with the closed end facing upwards, to dry.
Replace your brush bar
Before replacing, check that your brush bar is completely dry.
Reattach the end cap to your brush bar.
Slide your brush bar into the cleaner head. Push the end cap back down to the
closed position.
Cleaning your laser lens
To maintain optimum performance, keep your laser lens clean. Only clean the
lens when the cleaner head is not attached to your machine.
Use a soft, dry, lint-free cloth to wipe the lens.
Cleaning your tools
Don’t put any part of your machine in a dishwasher or use detergents,
polishes, or air fresheners.
Wipe with a damp, lint-free cloth, without touching the connector end.
Make sure your tools are completely dry before using.
Some tools may not be included in the box.
Looking after your machine
To always get the best performance from your machine, it’s important to clean
it regularly and check for blockages.
Look after your machine
If your machine is dusty, wipe with a damp lint-free cloth.
Check for blockages in the cleaner head, tools, and main body of your machine.
Wash your filter regularly and leave it to dry completely.
Don’t use detergents or polishes to clean your machine.
Look after your battery
To get the best performance and life from your battery, use Eco mode.
Your machine won’t operate or charge if the ambient temperature is below 5°C
(41°F). This is designed to protect both the motor and battery.
Your serial numbers
You can find your serial numbers on your machine, battery, and charger.
Use your serial number to register.
For more information and support videos for your machine go online:
www.dyson.com.au or
www.dyson.co.nz
OPERATING MANUAL
ASSEMBLY
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3.5 hrs
.
. Wash the filter unit Wash the filter unit with cold water at least every
month. Ensure that the filter unit is completely dry before refitting. . , .
….
. REGISTER WITH BNZC
For your 2 year guarantee today.
BNZC,
2-
SV12
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON APPLIANCE
B.N.Z.C. is happy to offer you the following 2 year guarantee. After
registering for your 2 year guarantee with B.N.Z.C. your Dyson appliance will
be covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any queries about your Dyson
appliance, call the B.N.Z.C. Helpline with your serial number and details of
where and when you bought the appliance. Most questions can be solved over the
phone by one of B.N.Z.C. trained Helpline staff. Phone: 03-6762924 or Fax:
03-6781050.
DYSON
DYSON
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. – Your serial number can be found on your rating plate which is on the base
of the appliance. . . Note your serial number for future reference. .
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This illustration is for example purposes only. .
EASY WAYS TO REGISTER YOUR FREE 2 YEAR GUARANTEE 2 2- 2
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REGISTER BY FAX:
Fill in and fax the registering guarantee document, with a copy of the
purchase receipt from an authorised dealer. Fax No: 03-6781050.
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REGISTER BY MAIL:
Fill in and mail the registering guarantee document, with a copy of the
purchase receipt from an authorised dealer. Address: 6 Odem St., Kiryat
Matalon, Petach Tikve, P.O.B 6999, 4951789, Israel.
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21. Use only the Dyson charger Part Number 217160 or 270576 for charging this
Dyson machine. Use only Dyson batteries: other types of batteries may explode,
causing injury to persons and damage.
22. FIRE WARNING Do not place this product on or near a cooker or any other
hot surface and do not incinerate this appliance even if it is severely
damaged. The battery might catch fire or explode.
23. FIRE WARNING Do not apply any fragrance or scented product to the
filter(s) of this appliance. The chemicals in such products are known to be
flammable and can cause the appliance to catch fire.
24. Always turn `OFF’ the appliance before connecting or disconnecting the
motorised brush bar.
READ AND SAVE THESE INSTRUCTIONS
THIS DYSON APPLIANCE IS INTENDED FOR HOUSEHOLD USE ONLY
Do not use near naked flames.
Do not store near heat sources.
Do not pick up water or liquids.
Do not pick up burning objects.
Do not put hands near the brush bar when the appliance is in use.
Do not place on or near the cooker
6
IMPORTANT SAFETY INSTRUCTIONS
BEFORE USING THIS APPLIANCE READ ALL INSTRUCTIONS AND CAUTIONARY MARKINGS IN
THIS MANUAL AND ON THE APPLIANCE
When using an electrical appliance, basic precautions should always be
followed, including the following:
WARNING
These warnings apply to the appliance, and also where applicable, to all
tools, accessories, chargers or mains adaptors. TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
1. This Dyson appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or reasoning capabilities, or lack
of experience and knowledge, only if they have been given supervision or
instruction by a responsible person concerning use of the appliance in a safe
way and understand the hazards involved. Cleaning and user maintenance shall
not be made by children without supervision.
2. Do not allow to be used as a toy. Close attention is necessary when used
by or near children. Children should be supervised to ensure that they do not
play with the appliance.
3. Use only as described in this Dyson Operating Manual. Do not carry out any
maintenance other than that shown in this manual, or advised by the Dyson
Helpline.
4. Suitable for dry locations ONLY. Do not use outdoors or on wet surfaces.
5. Do not handle any part of the plug or appliance with wet hands. 6. Do not
use with a damaged cable or plug. If the supply cable is damaged it must be
replaced by
Dyson, its service agent or similarly qualified persons in order to avoid a
hazard. 7. If the appliance is not working as it should, if it has received a
sharp blow, if it has been dropped,
damaged, left outdoors, or dropped into water, do not use and contact the
Dyson Helpline. 8. Contact the Dyson Helpline when a service or repair is
required. Do not disassemble the appliance as
incorrect reassembly may result in an electric shock or fire. 9. Do not
stretch the cable or place the cable under strain. Keep the cable away from
heated surfaces.
Do not close a door on the cable, or pull the cable around sharp edges or
corners. Arrange the cable away from traffic areas and where it will not be
stepped on or tripped over. Do not run over the cable. 10. Do not unplug by
pulling on the cable. To unplug, grasp the plug, not the cable. The use of an
extension cable is not recommended. 11. Do not use to pick up water. 12. Do
not use to pick up flammable or combustible liquids, such as petrol, or use in
areas where they or their vapours may be present. 13. Do not pick up anything
that is burning or smoking, such as cigarettes, matches, or hot ashes. 14.
Keep hair, loose clothing, fingers, and all parts of the body away from
openings and moving parts, such as the brush bar. Do not point the hose, wand
or tools at your eyes or ears or put them in your mouth. 15. Do not put any
object into openings. Do not use with any openings blocked; keep free of dust,
lint, hair, and anything that may reduce airflow. 16. Use only Dyson
recommended accessories and replacement parts. 17. Do not use without the
clear bin and filter in place. 18. Unplug the charger when not in use for
extended periods. 19. Use extra care when cleaning on stairs. 20. Do not
install, charge or use this appliance outdoors, in a bathroom or within 3
metres (10 feet) of a pool. Do not use on wet surfaces and do not expose to
moisture, rain or snow.
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Lights during use
Filter and blockage LED
indicator LEDS
Emptying the clear bin
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Lights during charging
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Direct drive cleaner head: Clearing obstructions :
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· Reattach the end cap to the brush bar. · Slide the main brush bar into the
cleaner head. Rotate the end cap to the
closed position. · Close the fastener by turning it a quarter clockwise. Check
that the fastener and
brush bars are all securely in place.
WASHING YOUR FILTER UNIT
The LCD display will alert you when the filter unit needs washing. We
recommend that you wash your filter at least once a month or when your machine
alerts you. · Remove the filter unit by twisting anti-clockwise to the open
position. Gently pull away from the appliance. · Wash the inside of the filter
unit first; hold it upright under the cold water tap and agitate using a
rotating motion. · Wash the outside of the filter unit; fill the unit with
cold water, place your hand over the open end and shake gently. · Repeat
washing the inside and outside of the filter unit until the water runs clear.
· Gently tap the filter unit to remove any excess water and leave to dry with
the open end facing up. · Leave the filter unit to dry completely for a
minimum of 24 hours. · Check that the filter unit is completely dry. · To
refit, return the filter unit to the open position and twist clockwise until
it clicks into place. The filter unit may require more frequent washing if
vacuuming fine dust or using mainly boost suction. Don’t put any part of your
machine in a dishwasher, washing machine, tumble dryer, oven, microwave or
near a naked flame.
BLOCKAGES AUTOMATIC CUT-OUT
· This appliance is fitted with an automatic cut-out. · If any part becomes
blocked, the appliance may automatically cut out. · This will happen after the
motor pulses a number of times (i.e switches on and off in
quick succession) and the blockage indicator LED will illuminate. · Leave to
cool down before looking for blockages. · Ensure that the appliance is
disconnected from the charger before looking for
blockages. Failure to do so could result in personal injury. · Make sure any
blockages are clear and all parts are refitted before using
your machine. · Refit all parts securely before using. · Clearing blockages is
not covered by your guarantee.
LOOKING FOR BLOCKAGES
The motor will pulse and the blockage indicator LED will illuminate when there
is a blockage. Please follow the instructions below to locate the blockage: ·
Ensure that the appliance is disconnected from the charger before looking for
blockages. Be careful not to pull the ON’ trigger. · Do not operate while checking for blockages. Failure to do so could result in personal injury. · Leave to cool down before looking for blockages. · Beware of sharp objects when checking for blockages. · To check for blockages in the main body of the appliance, remove the clear bin following the instructions in the ‘Cleaning the clear bin’ section and remove the blockage. · If you cannot clear an obstruction you may need to remove the brush bars, please follow the instructions below: To remove the soft roller cleaner head brush bars, please refer to the ‘Washing the soft roller cleanerhead brush bars’ section. Remove the obstruction and replace the brush bars as shown in the
Washing the soft roller cleanerhead
brush bars’ section. Ensure that the fastener is fully turned and the base
plate and brush bars are secure before operating the appliance. To remove
the brush bar from the direct drive cleaner head or mini motorised tool, use a
coin to unlock the fastener and slide the brush bars out of the cleaner head.
Remove the obstruction. Replace the brush bar and secure it by tightening the
fastener. Ensure it is fixed firmly before operating the appliance. · This
machine has carbon fibre brushes. Take care if coming into contact with them,
as they may cause minor skin irritation. Wash your hands after handling the
brushes. · Refit all parts securely before using. · Clearing blockages is not
covered by your guarantee.
CHARGING AND STORING
· This appliance will switch `OFF’ if the battery temperature is below 3°C
(37.4°F). This is designed to protect the motor and battery. Do not charge the
appliance and then move it to an area with a temperature below 3°C (37.4°F)
for storage purposes.
· To help prolong battery life, avoid recharging immediately after a full
discharge. Allow to cool for a few minutes.
· Avoid using the appliance with the battery flush to a surface. This will
help it run cooler and prolong battery run time and life.
BATTERY SAFETY INSTRUCTIONS
· If the battery needs replacing, please contact the Dyson Helpline. · Use
only the Dyson charger Part Number 217160 or 270576 for charging this
Dyson machine. · The battery is a sealed unit and under normal circumstances
poses no safety
concerns. In the unlikely event that liquid leaks from the battery, do not
touch the liquid and observe the following precautions: Skin contact can
cause irritation. Wash with soap and water. Inhalation can cause
respiratory irritation. Expose to fresh air and seek
medical advice. Eye contact can cause irritation. Immediately flush eyes
thoroughly with water
for at least 15 minutes. Seek medical attention. Disposal wear gloves to
handle the battery and dispose of immediately,
following local ordinances or regulations.
CAUTION
The battery used in this machine may present a risk of fire or chemical burn
if mistreated. Do not short contacts, heat above 60°C (140°F), or incinerate.
Keep away from children. Do not disassemble and do not dispose of in fire.
ONLINE SUPPORT
·
For online help, general tips, videos and useful information about Dyson:
www.dyson.co.il/support
DISPOSAL INFORMATION
·
Dyson products are made from high grade recyclable materials.
Recycle where possible.
·
The battery should be removed from the machine before disposal.
·
Dispose of or recycle the battery in accordance with local ordinances
or regulations.
·
Dispose of the exhausted filter unit in accordance with local ordinances
or regulations.
DYSON CUSTOMER CARE
THANK YOU FOR CHOOSING TO BUY A DYSON MACHINE
B.N.Z.C. is happy to offer you the following 2 year guarantee. After
registering for your 2 year guarantee with B.N.Z.C. your Dyson appliance will
be covered for parts and labour for 2 years from the date of purchase, subject
to the terms of the guarantee. If you have any queries about your Dyson
appliance, call the B.N.Z.C. Helpline with your serial number and details of
where and when you bought the appliance. Most questions can be solved over the
phone by one of B.N.Z.C. trained Helpline staff. Phone: 03-6762924 or Fax:
03-6781050. If your Dyson appliance needs a service, call the Helpline so we
can discuss the available options. If your Dyson appliance is under guarantee,
and the repair is covered, it will be repaired at no cost.
PLEASE REGISTER AS A DYSON APPLIANCE OWNER
To help us ensure that you receive a prompt and efficient service, please
register as a Dyson appliance owner. There are two ways to do this: Register
by mail: Fill in and mail the registering guarantee document, with a copy of
the purchase receipt from an authorised dealer. Address: 6 Odem St., Kiryat
Matalon, Petach Tikve, P.O.B 6999, 4951789, Israel. Register by fax: Fill in
and fax the registering guarantee document, with a copy of the purchase
receipt from an authorised dealer. Fax No: 03-6781050. This will confirm
ownership of your Dyson appliance in the event of an insurance loss, and
enable us to contact you if necessary.
LIMITED 2 YEAR GUARANTEE
TERMS AND CONDITIONS OF THE DYSON 2 YEAR LIMITED GUARANTEE
WHAT IS COVERED
·
The repair or replacement of your Dyson machine (at Dyson’s discretion) if it is
found to be defective due to faulty materials, workmanship or function within
2 years of purchase or delivery (if any part is no longer available or out of
manufacture, Dyson will replace it with a functional replacement part).
·
This guarantee will only be valid if the machine is used in the country in which it
was sold.
WHAT IS NOT COVERED
Dyson, or its authorised agent B.N.Z.C. do not guarantee the repair or replacement
of a product as a result of:
·
Accidental damage, faults caused by negligent use or care, misuse, neglect,
careless operation or handling of the machine which is not in accordance with the
Dyson User manual.
·
Use of the machine for anything other than normal domestic household purposes.
·
Use of parts not assembled or installed in accordance with the instructions
of Dyson.
·
Use of parts and accessories which are not genuine Dyson components.
·
Faulty installation (except where installed by Dyson).
·
Repairs or alterations carried out by parties other than Dyson or its
authorised agents.
·
Blockages please refer to the Dyson User manual for details on how to look for
and clear blockages.
·
Normal wear and tear (e.g. fuse, brush bar etc.).
·
Use of this appliance on rubble, ash, plaster.
·
Reduction in battery discharge time due to battery age or use (where applicable).
If you are in any doubt as to what is covered by your guarantee, please call the
Helpline on Phone: 03-6762924 or Fax: 03-6781050.
SUMMARY OF COVER
·
The guarantee becomes effective from the date of purchase (or the date of delivery
if this is later).
·
You must provide proof of (both the original and any subsequent) delivery/purchase
before any work can be carried out on your Dyson machine. Without this proof, any
work carried out will be chargeable. Keep your receipt or delivery note.
·
All work will be carried out by Dyson or its authorised agents.
·
Any parts which are replaced by Dyson will become the property of Dyson.
·
The repair or replacement of your Dyson machine under guarantee will not extend
the period of guarantee.
·
The guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
18
USING YOUR DYSON MACHINE
PLEASE READ THE ‘IMPORTANT SAFETY INSTRUCTIONS’ IN THIS DYSON USER MANUAL
BEFORE PROCEEDING.
INSTALLING YOUR DOCKING STATION
· Unpack the docking station, charger and installation leaflet.
· Choose a suitable location for the docking station and make sure there is no
pipework (gas, water or air), electrical cables, wires or ductwork directly behind the
mounting location.
· Don’t locate the docking station near a heat source such as a cooker, radiator or in
direct sunlight.
· Follow the instructions on the Installation leaflet.
· Click the tools into place on the docking station.
· Place the machine into the docking station.
·
Plug the charger into the mains electricity supply. Switch on (if necessary) to charge
the battery.
·
It is important to fully charge your machine before using for the first time and after
every use.
The docking station must be mounted in accordance with regulations and
applicable codes/standards (state and local laws may apply).
Dyson recommends the use of protective clothing, eyewear and materials when
installing the docking station.
USING YOUR MACHINE
· Check that the underside of the cleaner head or tool is clean and free from
foreign objects that may cause damage.
· Before vacuuming your flooring, rugs and carpets, check the manufacturer’s
recommended cleaning instructions.
· The brush bar on the machine can damage certain carpet types and floors.
Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this
happens, we recommend vacuuming without the motorised floor tool and
consulting with your flooring manufacturer.
LIGHTS DURING CHARGING
Charging – low charge
Charging – medium charge
Charging – nearly full
Fully charged
LIGHTS DURING USE
High level of charge
Medium level of charge
Low level of charge
Empty – needs charging
LIGHTS DIAGNOSTICS
Battery fault – call the Helpline
Main body fault – call the Helpline
Charger fault – call the Helpline
FILTER AND BLOCKAGE INDICATOR LEDS
Blockage indicator
Filter unit requires washing
Filter unit not ftted correctly
See battery section
EMPTYING YOUR CLEAR BIN
·
Empty as soon as the dirt reaches the MAX level don’t overfill. Using the machine
when the dirt is above the MAX line may cause the dirt to reach the filter and more
frequent maintenance will be required.
·
Ensure that the appliance is disconnected from the charger before emptying the
clear bin. Be careful not to pull the ‘ON’ trigger.
·
The ‘ON’ trigger cannot be operated while the clear bin is open for emptying.
·
Press the red wand release button and pull the wand away from the bin.
·
To release the dirt:
Hold the machine over a bin in a downwards position.
Firmly push the red bin release button.
The bin will slide down, cleaning the shroud as it goes and the bin base
will open.
The bin base will not open if the red button is not pushed down fully.
To minimise dust/allergen contact when emptying, cover the clear bin tightly in a
dust proof bag while you empty. Remove the clear bin carefully from the bag. Seal
the bag tightly and dispose. Remove the clear bin carefully from the bag. Seal the
bag tightly, dispose as normal.
CLEANING YOUR CLEAR BIN
If it is necessary to clean your clear bin, empty the bin as shown in the ‘Emptying
your clear bin’ section.
·
Press the red button located on the bin runner to release the bin and slide the bin
off the runner.
·
Clean the clear bin with a damp cloth only.
·
Make sure that the clear bin and seals are completely dry before replacing.
·
To refit the clear bin:
Insert the spine on to the bin runner.
Close the clear bin by pushing the bin base upwards until the clear bin and bin
base click into place.
The clear bin is not dishwasher safe and the use of detergents, polishes or air
fresheners to clean the clear bin is not recommended as this may damage
your appliance.
FILTER AND BLOCKAGE INDICATOR LEDS
Your appliance has two indicator lights that will help alert you that simple
maintenance steps are needed.
·
The filter indicator will flash intermittently when the filter unit is not fitted correctly.
Follow the instructions on how to refit the filter unit in the ‘Washing the filter unit’
section.
·
The filter indicator will light continuously when the filter unit needs washing. Follow
the instructions on how to wash the filter unit in the ‘Washing the filter unit’ section.
·
The blockage indicator LED will light if there is a blockage. Follow the instructions
on how to clear blockages in the ‘Looking for blockages’ section.
WASHABLE PARTS
Your appliance has washable parts, which require regular cleaning. Follow the
instructions below.
WASHING THE BRUSH BARS
Your appliance has two washable brush bars, check and wash these regularly
according to the following instructions to maintain performance.
·
Ensure that the appliance is disconnected from the charger before removing the
brush bar. Be careful not to pull the ‘ON’ trigger.
TO REMOVE, WASH AND REPLACE BRUSHBARS:
·
Please refer to the ‘Washing the brush bars’ illustrations alongside the
instructions below.
·
Turn the cleaner head upside down. Use a coin to turn the end cap a quarter
anticlockwise until it clicks into the unlocked position.
·
Rotate the end cap to the open position. Gently slide the main brush bar out of the
cleaner head.
·
Remove the end cap from the large brush bar. Do not wash the end cap.
·
Lift out the small brush bar from the octagonal end and pull away from the
cleaner head.
·
Hold the brush bars under running water and gently rub to remove any lint or dirt
·
Stand the brush bars upright as shown. Leave to dry completely for a minimum of
24 hours.
·
Before replacing, check that the brush bars are completely dry. Refit the small brush
bar before the large one. Insert the round end of the small brush bar into place.
Push down the octagonal end until it clicks into place.
19
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IMPORTANT DATA PROTECTION INFORMATION
When registering your Dyson machine: · You will need to provide us with basic
contact information to register your machine
and enable us to support your guarantee. · When you register, you will have
the opportunity to choose whether you would like
to receive communications from us. If you opt-in to communications from Dyson,
we will send you details of special offers and news of our latest innovations.
21
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Customer Care Helpline Phone: 03-6762924 or Fax: 03-6781050 info@bnzc.co.il 6,
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References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>