PENTAIR PROWLER G-INSB-PROW-P Robotic Inground Pool Cleaner User Guide
- June 10, 2024
- Pentair
Table of Contents
- PENTAIR PROWLER G-INSB-PROW-P Robotic Inground Pool Cleaner
- Product Information
- Declaration of Conformity
- Product Usage Instructions
- Steps to Use PROWLER P-SERIES
- IMPORTANT WARNING AND SAFETY INSTRUCTIONS
- General Installation Information
- SAFETY
- INTRODUCTION
- OPERATION
- MAINTENANCE AND STORAGE
- USING THE APP
- TROUBLESHOOTING
- PROWLER P-SERIES
- CUSTOMER SERVICE / TECHNICAL SUPPORT
- References
- Read User Manual Online (PDF format)
- Download This Manual (PDF format)
PENTAIR PROWLER G-INSB-PROW-P Robotic Inground Pool Cleaner
Product Information
The PROWLER P-SERIES is a robotic inground pool cleaner manufactured by Pentair. It is designed to efficiently clean the floors, walls, and waterline of your pool. The product is equipped with advanced technology to navigate and clean the pool effectively.
Declaration of Conformity
The PROWLER P-SERIES complies with the following directives:
- SAFETY: IEC60335-1:2010/IEC60335-2-41:2012 + C1:2010 + C2:2012 + A1:2013 IEC60335-1:2011 + A1:2012 + A2:2014 + A3: 2015 IEC60335.2.41:2013
- ETSI: EN301489-17 (2014/53/EU)
- EMC: EN55014-1:2006 + A1:2009 + A2:211 EN55014-2:1997 + A1:2001 + A2:2008 + IS:2007 EN55014-2:2015 EN61000-3-2:2014 EN61000-3-3:2013
- Other regulatory documents: 2014/35/EU (Low Voltage Directive) 2014/30/EU (Electro Magnetic Compatibility Directive) 2011/65/EU (RoHS)
The product specifications are as follows:
- Power supply input: 100-240 VAC ~, 50-60 Hz, 170W
- Power supply output: 30V DC, 5A
- Power supply waterproof: IP 54
- Operating water pH: 7.2-7.6
- Operating water NaCl concentration: < 4000 ppm
- Chlorine: 2 to 4 ppm max
- Robot waterproof: IP 68
- Weight (cable included): 1.4 kg
- Weight, cable excluded : 5.7 kg
- Maximum operating depth underwater: 4 m
The product comes with a warranty:
- Prowler P10: 2 years
- Prowler P20: 2 years + 1 year limited
- Prowler P25: 2 years + 2 years limited
Product Usage Instructions
Before using PROWLER P-SERIES, carefully read the user manual and follow all the safety instructions. Store it carefully so that it can be consulted at any time.
Steps to Use PROWLER P-SERIES
- Connect the power supply to a power source and plug in the robotic pool cleaner.
- Place the robotic pool cleaner in the pool and turn it on.
- The product will start cleaning the pool.
- When cleaning is complete, turn off the product and remove it from the pool.
- Clean the filter bag and remove any debris from the robot body.
- Store the product in a dry place.
Following these instructions will help you efficiently clean your pool with PROWLER P-SERIES. If you have any questions, please refer to the user manual or contact Pentair customer service or technical support.
IMPORTANT WARNING AND SAFETY INSTRUCTIONS
- Do not use the product if the cable or plug is damaged.
- Do not handle the plug or product with wet hands or feet.
- Do not use the product without the filter bag installed.
- Do not use the product if the water temperature is below 10°C or above 35°C.
- Do not use the product in hot springs, spas or waterfalls.
- Do not allow the product to run dry outside of the pool.
- Do not use the product if it has been dropped or damaged.
- Do not use the product to pick up large debris such as rocks, sticks, or glass.
- Do not allow children to use the product without adult supervision.
Important Notice
Attention Installer: This guide contains important information about the installation, operation and safe use of this product. This information should be given to the owner and/or operator of this equipment after installation of the pool cleaner.
Attention User: This manual contains important information that will help you in operating and maintaining this pool cleaner. Please retain it for future reference. Consult Pentair with any questions regarding this equipment.
WARNING: Before installing this product, read and follow all warning notices and instructions which are included. Failure to follow safety warnings and in-structions can result in severe injury, death, or property dam-age.
Consumer Information and Safety
The pool cleaners are designed and manufactured to provide many years of safe
and reliable service when installed, operated and maintained according to the
information in this manual. Throughout the manual, safety warnings and
cautions are identifi ed by the “ ” symbol. Be sure to read and comply with
all of the warnings and cautions.
WARNING: RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. Connect only to a grounding type receptacle protected by a earth leakage circuit breaker 30mA. Contact a qualifi ed electrician if you cannot verify that the receptacle is protected by a earth leakage circuit breaker 30mA.
- HAZARDOUS SUCTION. Do not play with cleaner or apply to body. Can trap and tear hair or body parts.
- Do not operate the robotic pool cleaner when there are people swimming in the pool. Communication cable can trip or entangle swimmers which could result in drowning.
- When inspecting or servicing the robotic pool cleaner, disconnect the main power
- Keep the robotic pool cleaner out of reach of persons with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, without proper supervision and understanding of the instructions.
- Use only a power cable produced by the original cleaner manufacturer at all times.
- To reduce the risk of electrical shock, do not use an extension cord to connect unit to electrical supply; provide a properly located outlet.
CAUTION
- Only a trained operator should operate the robotic pool cleaner.
- To avoid hand injury, operator should keep hands away from all moving parts and suction inlets.
- Position the caddy and power supply at least 3.5 m from the edge of the pool during operation.
- Do not bury cord. Locate cord to minimize abuse from lawn mowers, hedge trimmers and other equipment.
- When lifting the robotic pool cleaner, take care to prevent back injury.
General Installation Information
This equipment generates, uses and can radiate radio frequency energy and, if installed and used in accordance with the instructions, guarantees that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct interference by one or more following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and the receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications to this equipment not expressly approved by the party responsible for compliance (Pentair) could void the user’s authority to operate this equipment.
Pre-Installation Check List:
Before installing your cleaner, review and understand all warnings and safety
information in this guide. Failure to follow these instructions or improper
installation of the cleaner can result in damage to the pool fi nish or the
vinyl liner, Pentair disclaims any liability for repairs or replacement to any
of these structures or components of the customer’s pool.
Before installing the cleaner in a vinyl liner pool:
Check liner closely for signs of deterioration or damage from age, chemicals,
pool wall damage, etc. If any damage is found, have a qualified pool
professional make all the necessary repairs. Also, if there are stones, roots,
etc., under the liner, remove them before installing the cleaner.
Before installing the cleaner in a gunite pool or a pool that is partially
or completely tiled:
Repair loose tiles and tighten any loose light rings.
Before installing the cleaner, clean your fi lter system:
Make sure you have cleaned the fi lter, including backwashing, rinsing, and
emptying all baskets. A clean system is necessary for proper cleaner operation
and coverage.
Before installing the cleaner, understand cleaner coverage:
The cleaner is designed to rid your pool of debris in approximately 4-6 hours.
Less time could be needed, depending on the pool size. The cleaner was not
designed to automatically clean steps or swimouts or to work under a solar
cover. It was also not designed to do initial cleanup for a new pool or when
opening your pool for the season.
AFTER installing the cleaner, make sure the cleaner is operating
correctly:
The cleaner may need some minor adjustments to make sure it is operating
properly so there is no damage to the pool fi nish. Certain vinyl liner
patterns are particularly susceptible to surface wear, pattern removal, ink
rubbing off of, or serious scratches to the pattern caused by objects coming
into contact with the vinyl surface, including automatic pool cleaners.
Pentair is not responsible for any pattern removal, abrasions or markings on
vinyl liners.
Disclaimer of Liability About your Pool and Cleaner:
There are a multitude of factors that contribute to the life of your pool.
These robotic pool cleaners are very passive products that will have no impact
on pool life.
Please be aware that over time, deterioration, discoloration and brittleness
of any pool fi nish can be caused separately by, or in combination with, age,
an imbalance in pool water chemistry, improper installation and other factors.
Robotic pool cleaners will not remove or cause wear on “good” pool plaster. In
fact, the opposite is true–pool plaster will eventually cause wear on the
cleaner.
The same situation holds true for vinyl-lined in-ground swimming pools,
because vinyl liners are also affected by the environment and factors such as
pool water chemistry, sunlight and the pool’s surroundings. Therefore over
time, vinyl can become brittle and weak. In addition, vinyl-lined pools are
affected by the workmanship, composition and installation of the liner and the
workmanship and quality of construction of the supporting walls and pool base.
These are all factors which can contribute to liner failure. The existence of
any of these type of conditions in your pool is not caused by the use or
operation of the cleaner. The manufacturer disclaims any liability for repairs
or replacement to any of these structures or components of the customer’s
pool.
The pool owner must assume all responsibility for the condition and
maintenance of the pool’s surface, water and deck.
SAFETY
- Connect only to a grounding type receptacle protected by a earth leakage circuit breaker 30mA
- Keep the power supply out of standing water
- Position the power supply at least 3.5 m away from the edge of the pool and 12 cm above ground
- Do not enter the pool while the Pool Cleaner is working
- Unplug the power supply before servicing
WARNING: DO NOT ALLOW CHILDREN TO USE THE CLEANER
MAINTENANCE AND STORAGE
- Make sure that no water is left in the Pool Cleaner
- Thoroughly clean the fi lter and let it dry outside of the fi lter canister
- Roll up the cable so that it has no kinks
- Store the Pool Cleaner in a protected area out of direct sun /rain / frost, at a temperature of between 5°-45°C
- DO NOT LUBRICATE
SAVE THESE INSTRUCTIONS
INTRODUCTION
System overview
The robotic cleaner sweeps the pool fl oor and walls collecting dirt and
debris in its fi lters. This user manual explains how to operate the robotic
cleaner, including cleaning, maintenance and storage procedures. Note: This
manual reviews several different models with variations in components.
Robotic cleaner operation
Once the robotic cleaner is placed in the pool and activated, it operates
according to its program. It moves along the fl oor and walls of the pool,
covering the entire area of the pool fl oor and walls. When it has fi nished
its program, it remains inactive on the pool fl oor. Power will automatically
shut off. Note: It’s not recommended to stop the pool cleaner prior to cycle
end. Note: Wall climbing is an optional feature. When the wall climbing
feature is enabled, the robotic cleaner climbs the wall at intervals according
to its internal program. Its ability to climb over stairs in swimming pool is
subject to stair geometry and material.
Operating conditions
The robotic cleaner is intended for use in residential swimming pools only and
in the following conditions: (1) Recommended water temperature 22°C-32°C. (2)
Water pH : 7.2 – 7.6 (3) Chlorine level: pool is maintained according to the
pool manufacturer’s instructions. (Recommended Chlorine level: 2-4 ppm) Note:
Failure to maintain the pool according to the recommended operating conditions
could prevent the robotic cleaner from functioning properly.
Components
OPERATION
Placement of the Power Supply
Place the power supply at least 3.5 meters from the pool and at least 12 cm
above ground.
CAUTION: The power supply is not water resistant; it must not be exposed
to water or to direct sunlight.
Press the plastic snap on the zip ties in order to release the fl oating
cable. Use as much cable as needed in the the water.
Before placing the cleaner unit in the water
Make sure there are no people in the pool. Make sure that the fi lters are
clean. Make sure the pool conditions are met; (see “Operating Conditions” ).
Placing cleaner in the water
Unroll the fl oating cable. It is recommended to extend a length of cable that
is equal to the pool diagonal size plus an additional two meters. Smooth out
coils or twists in the cable. Connect the fl oating cable to the socket
located on the power supply. Roll extra cable, no in the pool, near the power
supply. Place the cleaner unit in the pool. Let it sink to the bottom of the
pool. Do not start operation before the robotic cleaner is settled on the pool
fl oor.
CAUTION: Operating the cleaner out of water may cause immediate and
severe damage resulting in loss of warranty.
Starting the robotic cleaner
Connect the power supply to the wall socket. The on/off button will lit and
the robotic cleaner will start its cleaning program. If the power supply is
already connected to the wall socket, the on/off button will fl ash to
indicate that the robotic cleaner is in standby mode. Press the On/Off button
in order to change the above mode (On to Off – standby, or vice versa). Note:
if the full fi lter indication light is ON make sure to remove and clean the
fi lter prior to putting the cleaner inside the pool water.
Cleaning cycle
During the cleaning cycle, the cleaner: (1) moves across the pool fl oor
picking up dirt and debris. (2) Changes direction and rotates automatically
according to the selected program. (3) Climbs the pool walls every few
minutes, as set in its internal program. Note: The robotic cleaner might
occasionally stop moving for a few seconds. This is part of normal operation,
not a malfunction.
Stopping robotic cleaner operation
The robotic cleaner moves automatically to ‘standby’ after every cleaning
cycle and the on/off button starts fl ashing. To stop the cleaner operation
during a cleaning cycle, press the operation button once. On/off button starts
fl ashing and the cleaner is in standby mode.
Pulling cleaner unit out of the water
- Unplug the fl oating cable from the power supply. (
- Pull the fl oating cable until the unit is close enough to reach the handle.
- Using the handle, lift the cleaner out of the pool.
Bluetooth connection
The Prowler P20/P25 models have the option of being connected to a bluetooth
application, Scan the QR code in page 7 to access the App Store or Google Play
When the application is installed and opened, it will start automatically to
scan to see if it can fi nd a robot that works within Bluetooth range
.
CAUTION: Do not use the fl oating cable to lift the cleaner out of the water.
MAINTENANCE AND STORAGE
Cleaning the fi lter(s)
The two fi lter(s) must be cleaned after each cleaning cycle. Press the button
to release the fi lter and pull it out of the cleaner. Open the fi lter case.
Spray water on the outer sides of the fi lter and then spray water towards the
inner side of the fi lter to clean all the dirt and debris. Reinsert the fi
lter back into its location.
Storing the robotic cleaner
Follow these instructions to store the robotic cleaner when not in use:
Disconnect the power cord from the wall outlet. Disconnect the fl oating cable
from the power supply. Make sure that the power supply is not exposed to water
Spread out the fl oating cable, and roll it. Wash the cleaner unit interior
space with fresh water and let it dry. Roll the fl oating cable and place it
on the cleaner unit. Caution: Do not roll the fl oating cable on the handle of
the cleaner unit. Store the robotic cleaner components in a dry, closed
location.
Checking water outlet propeller
It is recommended to periodically clean debris and hair from the propeller of
the water outlet: Remove the fi lter(s). Remove the screws that hold the water
outlet cover. Remove the water outlet cover. Clean any hairs, dirt, or debris.
Return the cover and fasten it with the screw. Reinsert the fi lter(s).
For warranty conditions and spare parts view, please check www.pentairpooleurope.com
USING THE APP
Starting the Robotic Cleaner using the App
- Download and install the Application from Google Play or App Store. Use the QR code at the bottom of the next page.
- Open the App.
- Open Bluetooth option on your phone.
- The APP will present the discovered robots in its range (RoboCleaner xxxxxx).
- Tap on robot’s name. The APP will connect to your power supply. The Bluetooth icon on the power supply unit will light up to indicate correct match.
- To activate the cleaner, tap the On/off icon on the App.
Download the App
TROUBLESHOOTING
WARNING: Do not stay in the pool and remove any and all items from the pool before operating the robotic pool cleaner. Do not leave the robot inside the pool if unused.The power supply must be connected through a Ground Fault Current Interrupter (GFCI USA) or a Residual Current Device (RCD Europe) not exceeding 30 mA. The connection to the power must meet local and national wiring rules. All parts must be replaced with original parts supplied by Pentair Pool Europe. Keep out of children’s reach.
PROWLER P-SERIES
- Pentair thanks you for placing your trust in the company and purchasing PROWLER P-series, robotic pool cleaner.
- Please carefully read this user manual to fully benefi t from all of the functions of PROWLER P-series. Store it carefully so that it can be consulted at any time.
Declaration of conformity
Directives – Harmonised standards
Pentair International Sarl – Avenue de Sévelin 20 – 1004 Lausanne –
Switzerland
We declare, under our own responsibility, that the product meets the
directives
PROWLER: PROWLER P-series
- Other regulatory documents
- 2014/35/EU (Low Voltage Directive)
- 2014/30/EU (Electro Magnetic Compatibility Directive) 2011/65/EU (RoHS)
- Authorised person for technical documentation
Pentair International S.a.r.l
- Avenue de Sévelin 20
- 1004 Lausanne – Switzerland
Product specifi cations: POWER SUPPLY
- Power supply input: 100-240 VAC ~, 50-60 Hz, 170W
- Weight (cable included): 1.4 kg
- Power supply output: 30V DC, 5A
- Power supply waterproof: IP 54
Product specifi cations: POWER SUPPLY
Power supply input: 100-240 VAC ~, 50-60 Hz, 170W
Weight (cable included): 1.4 kg
Power supply output: 30V DC, 5A
Power supply waterproof: IP 54
Product specifi cations: ROBOTIC CLEANER
- Operating water chlorine concentration: 4 ppm max
- Operating water temperature: 13-35°C
- Minimum operating depth underwater: 0.4 m
- Operating water pH: 7.2-7.6
- Weight, cable excluded: 5.7 kg
- Maximum operating depth underwater: 4 m
- Operating water NaCl concentration: < 4000 ppm
- Chlorine: 2 to 4 ppm max
- Robot waterproof : IP 68
Waste treatment for electronic device at the end of service life:
The crossed-out dustbin placed on the main component parts of the product
indicates that it must not be disposed of with household waste. It must be
returned to an appropriate collection point for recycling of electronic
devices (information available from the local household waste collection
service). This product contains potentially dangerous substances which may
have ad-verse effects on the environment and human health.
Customer service: PISA, ITALY (8:30 A.M. to 4:30 P.M.) CET www.pentairpooleurope.com
Warranty (excluding consumables)
- Prowler P10: 2 years,
- Prowler P20: 2 years + 1 year limited,
- Prowler P25: 2 years + 2 years limited.
© 2022 Pentair International LLC, All rights reserved: This document is subject to change without notice
Trademarks and disclaimers: Prowler™ and Pentair® are trademarks and/or registered trademarks of Pentair and/or its affi liated companies. Unless indicated otherwise, names and brands of others that may be used in this document are not used to indicate an a ffi liation or endorsement between the owners of these names and brands and Pentair. Those names and brands may be the trademarks or the registered trademarks of these parties, or others.
All indicated Pentair trademarks and logos are property of Pentair Inc. or its global affi liates in the U.S.A and/or other countries. Third party registered and unregistered trademarks and logos are the property of their respective owners. Because we are continuously improving our products and services, Pentair reserves the right to change specifi cations without prior notice. Pentair is an equal opportunity employer.
© 2022 Pentair. All rights reserved. This document is subject to change
without notice.
PROWLER P-series Robotic Inground Pool Cleaner Installation and User’s Guide
CUSTOMER SERVICE / TECHNICAL SUPPORT
If you have questions about ordering Pentair Aquatic Systems, (“Pentair”) replacement parts, and pool products, please use the following contact information:
Customer Service: +39 050716166 / +39 050716169
orders.pooleu@pentair.com
poolemea@pentair.com
www.pentairpooleurope.com
Technical Support
e-mail:
techsupport.poolemea@pentair.com
PENTAIR INTERNATIONAL Sarl,
Ave. de Sevellin 20, CH-1004 – LAUSANNE, Switzerland
WWW.PENTAIR.COM