Jabra Pro 920 Business Wireless Headset Instructions

Jabra Pro 920 Business Wireless Headset

Product Information

The Jabra Pro 920 is a wireless headset system designed for professional use in office environments. It features a noise-canceling microphone, wideband audio, and DECT wireless technology for clear and reliable communication. The headset has a range of up to 120 meters from the base unit and a battery life of up to 8 hours of talk time.
The reset instructions for the Jabra Pro 920 are as follows:

Product Usage Instructions

1. Disconnect the power cord from the Pro unit.
2. Take the headset and press and hold the black circle in the silver circle until the white light on the headset flashes rapidly, then release immediately. You should now see no lights on the headset as it should be completely turned off.
3. Put the headset back on the base.
4. Plug the power back into the base.
5. Wait until you have a green battery light on the base before trying the headset.

If the reset is successful and you have an EHS cable (for remote answering from the headset), you may need to reprogram the headset to remind it of this. Follow these steps:

1. Put the headset on your head.
2. Get the headset in ‘set up mode’ by pressing the up and down volume controls together until you hear the headset say ‘SETUP’.
3. Press and release (a quick press) the circle button on the headset until you hear ‘REMOTE CALL CONTROL’.
4. Use EITHER the up or down volume button (quick press and release) to cycle through the next menu. You will hear the values below and see the battery light on the base unit change colour accordingly.
5. When you hear ‘GN1000/RHL/NONE’ stop.
6. Press and hold the volume buttons until you hear the headset say ‘GOODBYE’.
7. Wait a moment as the base will restart and update the settings.
   Note : Yealink EHS 36 uses DHSG, and Handset lifter uses
   GN1000/RHS/None. Most other EHSs use DHSG or MSH.

Jabra Pro 920 reset instructions

1. Disconnect the power cord to the Pro unit
2. Take the headset and press & hold the black circle in the silver circle until the white light on the headset flashes rapidly, then release immediately. You should now see no lights on the headset as it should be completely turned off.
3. Put the headset back on the base
4. Plug the power back into the base
5. Wait until you have a green battery light on the base before trying the headset

If the reset is successful and you have an EHS cable (for remote answering from the headset) you’ll likely need to reprogramme the headset to remind it of this…

1. Put the headset on your head.

2. Get the headset in ‘set up mode’ by pressing the up and down volume controls together until you hear the headset say SETUP

3. Press and release (ie a quick press) the circle button on the headset until you hear ‘REMOTE CALL CONTROL’.

4. Use EITHER the up or down volume button (quick press and release) to cycle through the next menu. You will hear the values below and see the battery light on the base unit change color accordingly
   When you hear ‘GN1000/RHL/NONE’ stop

5. Press and hold the volume buttons until you hear the headset say ‘GOODBYE

6. Wait a moment as the base will restart an update the settings

NB
Yealink EHS 36 uses DHSG, Handset lifter uses GN1000/RHS/None Most other EHSs use DSHG or MSH

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