WISeNeT TNU-6322E Network Camera User Manual

NETWORK CAMERA
User Manual

**TNU-6322ER/TNU-6322E

TNU-6322E Network Camera

Copyright
©2021 Hanwha Techwin Co., Ltd. All rights reserved.
Trademark
Each of trademarks herein is registered. The name of this product and other trademarks mentioned in this manual are the registered trademark of their respective company.
Restriction
Copyright of this document is reserved. Under no circumstances, this document shall be reproduced, distributed or changed, partially or wholly, without formal authorization.
Disclaimer
Hanwha Techwin makes the best to verify the integrity and correctness of the contents in this document, but no formal guarantee shall be provided. Use of this document and the subsequent results shall be entirely on the user’s own responsibility. Hanwha Techwin reserves the right to change the contents of this document without prior notice.
※ Design and specifications are subject to change without prior notice.
※ The initial administrator ID is “admin” and the password should be set when logging in for the first time.
Please change your password every three months to safely protect personal information and to prevent the damage of the information theft.
Please, take note that it’s a user’s responsibility for the security and any other problems caused by mismanaging a password.

overview

IMPORTANT SAFETY INSTRUCTIONS

1. Before installation, read all manuals thoroughly and proceed with the installation according to the directions.

2. When connecting a power cable or signal line, check the external connection port first.
   Incorrectly connecting the power supply may cause fire, electric shock or damage to the product.

3. If you notice any unusual smells or smoke coming from the unit, stop using the product.
   If this occurs, immediately disconnect the power source and contact the service center. Continued use may cause fire or electrical shock.

4. Do not disassemble while the power is on.

5. Before the power is supplied, confirm that all power cords have been properly connected. An insecure connection may result in fire.

6. If needed, you can disassemble the system after the power has been shut off for 30 minutes.
   If the system has been in a high or low temperature environment, you may be injured by high heat or low chill of the surface.

7. Make sure the power supports 24Vac/6A/50-60Hz (1 device for TNU-6322E) or 24Vac/6A/5060Hz (2 devices for TNU-6322ER 2) before powering on the devices. Power in excess of the rated voltage may cause a fire.

8. Lightning or thunder may cause damage to the device.
   When installing the product, consider taking measures that will minimize damage to the product in the event of lightning.

9. When the system is installed, it should be tightly anchored on a floor that can sufficiently sustain its weight against any strong wind.
   The fixing method and material used must be able to sustain at least 4 times the system’s weight.

10. Since the system is remotely controlled and sometimes changes its position, it should be so carefully installed that it does not create any harmful environment, i.e., its  moving part does not injure people.

11. Do not attach anything to the system.

12. When installing in a dangerous environment, remove the equipment from the power supply to reduce the possibility of ignition.

13. Install explosion-proof seal fitting at the cable entry.

14. During the assembly, fasten the bolt with a proper amount of torque (≥450N/ ).

15. Do not install near a heater or motor. Install the system in a place with good ventilation.

16. Technical support should be provided by authorized technical engineers.

17. Do not install the product in a location that is humid, or where the product will be exposed to dust or soot.

18. Do not drop objects on the product, or apply strong impact to it. Keep away from locations where there is excessive vibration or magnetic interference.

19. Do not install on environment where temperature would exceed its operating temperature. The equipment is certified for use in ambient temperatures from -40°C to 60°C (Start up should be done at above -30°C)

20. Keep out of direct sunlight, and away from heat radiation sources.

21. If you want to relocate a product that has already been installed, be sure to turn off the power and then move or reinstall it. Failure to turn off the power may result in fire or electric shock.

22. Install the product in a location with good ventilation.

23. The rubber part of the camera wiper is expendable. Replace with a new one if performance is degraded.

24. Before cleaning the system, disconnect it from the power supply

25. This device has been verified using STP cable. The use of appropriate GND grounding and STP cable is recommended to effectively protect your product and property from transient voltage, thunderstroke, communication interruption.

26. Please use adequate equipment when handling heavy products to prevent any risk of injury.

27. For stable installation, you must use the provided accessories. If you use any other accessories not provided by us, the features/performance/safety of the product cannot be guaranteed.

28. Periodically remove dirt on the surface of the product to prevent increase in surface temperature of the product.

29. When cleaning the surface of the product, wipe the contaminated area with a clean soft dry cloth, or wipe the contaminated area after wring it thoroughly with a soft, dry cloth moistened with water. Do not use detergents, cosmetics, and oils that contain alcohol, solvent, or surfactants as they may cause damage or deformation of the product. If necessary, use a neutral detergent.

In particular installation environments, there might be interference in radio communications.
When interference of electromagnetic waves occurs between the product and radio communication device, it is recommended to keep a certain distance between the two or change the direction of the receiving antenna.
CAUTION

RECOMMENDED PC SPECIFICATIONS

• CPU : Intel(R) Core(TM) i7 3.4 GHz or higher
• RAM : 8G or higher
• Recommended browser: Chrome
• Supported browsers: Chrome, Safari, Firefox, MS Edge(chromium based)
• Supported OS : Windows, Mac, Linux, Android, iOS, Chrome
• Verification environment:
  – Windows 10: Google Chrome version 80 or later, Firefox version 72 or later, MS Edge version 83 or later
  – Mac 10.13/14: Safari version 11.0.1 or later
  ※ The video play performance of the web viewer depends on the performance of the user’s CPU and GPU.
  ※ Before installing or while using this product, please visit the website of Hanwha Techwin, http://www.hanwhasecurity.com, to confirm the latest S/W version, then download and update it if necessary.
  ※ To enhance security, it is recommended to configure a password with various combinations of special characters, numbers, upper cases, and lower cases.

NAS RECOMMENDED SPECS

• Recommended capacity : 200GB or higher is recommended.
• For this camera, you are recommended to use a NAS with the following manufacturer’s specs.
  Recommended products : QNAP NAS, Synology NAS

WHAT’S INCLUDED (TNU-6322ER)

Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

connect grounding wires
| Wall bracket (SBE-100WM)| | Used to install a camera on the wall
| Corner bracket (SBE-100KM)| | Used to install a wall bracket on a corner of the wall
| Pole bracket (SBE-100PM)| | Used to install a wall bracket on a pole
| Support bracket (SBE-100B)| | Used to install a camera on the floor

WHAT’S INCLUDED (TNU-6322E)
Please check if your camera and accessories are all included in the product package.
(As for each sales country, accessories are not the same.)

connect grounding wires
| Wall bracket (SBE-100WM)| | Used to install a camera on the wall
| Corner bracket (SBE-100KM)| | Used to install a wall bracket on a corner of the wall
| Pole bracket (SBE-100PM)| | Used to install a wall bracket on a pole
| Support bracket (SBE-100B)| | Used to install a camera on the floor

AT A GLANCE (TNU-6322ER)
Appearance

| Item| Description
---|---|---
1| Main Housing| Built-in main circuit board and tilt motor system.
2| IR housing| Built-in IR LED circuit board.
3| Shaft| Cables pass through a pan/tilt shaft.
4| Sunshield| Protects the system from sunlight and unwanted reflections.
5| Windshield Wiper| Wipes away water or dust on the camera screen.
6| Camera Housing| Built-in camera module and wiper system.
7| Base Housing| Built-in power circuit board and fan motor system.
8| Cable Entry| Opening where power cable, alarm, and washer pump control cable passes through to the
outside.

AT A GLANCE (TNU-6322E)
Appearance

| Item| Description
---|---|---
1| Main Housing| Built-in main circuit board and tilt motor system.
2| Shaft| Cables pass through a pan/tilt shaft.
3| Sunshield| Protects the system from sunlight and unwanted reflections.
4| Windshield Wiper| Wipes away water or dust on the camera screen.
5| Camera Housing| Built-in camera module and wiper system.
6| Base Housing| Built-in power circuit board and fan motor system.
7| Cable Entry| Opening where power cable, alarm, and washer pump control cable passes through to the
outside.

INSTALLATION (TNU-6322ER, TNU-6322E)

Precautions before installation
Ensure you read out the following instructions before installing the camera:

• Install the system based on the following directions. If you want to install using a different method, you should confirm the safety recommendations by making a request to the manufacturer in advance.
• The weight of TNU-6322ER and TNU-6322E is approximately 36kg (without Pedestal) and 25kg (without pedestal), respectively. When installing the product, at least two people wearing a pair of non-slip gloves are needed for safety.
• The product must be installed in a place that can support four times the weight of the camera and installation bracket combined.
• Please be careful when installing the product as electrical abnormality or fire can be caused if the cable is caught and its coating is damaged.
• When installing the camera, make sure that no one other than the authorized person approaches the installation site for safety.
• If any accessories or non-standard products not shipped with this product are used, there is a potential safety risk that might cause accidents.

Special conditions of use

1. The dimensions of flameproof joints are different from the values specified in the tables of the IEC/EN 60079-1 standard. Contact the manufacturer for details of the flameproof joints.
2. For equipment to which the cable is permanently connected, the user connects the free end of the cable in either a non-explosive atmosphere or an enclosure protected in a recognized protection mode suitable for the area.
3. The screws used for the assembly of the various parts of explosion-proof enclosures must be of quality higher or equal to A2-70.
4. Carrying camera using transporting rope. Our product provides a transporting rope.
5. Remove the cable only after completing installation.
6. For safety, at least two persons are need to carry the camera using the transporting rope.

Maintenance and Repair
Contact a HANWHA TECHWIN or WONWOO Engineering representative to send the device back for function verification.

• There are no user-serviceable portions of the devices.

• When operating the devices in conjunction with a hazardous area, do not modify the system.
  If there is a defect, the product may need to be replaced.
  Repairs can only be performed by a WONWOO’s specialist who is trained and authorized to repair the defect.

•  When servicing, installing, and commissioning, the area must be free of all combustible material and/or hazardous explosive gas.

Only the terminal compartment of the control unit is accessible to users.
Under no circumstances shall the control unit or vent be dismantled or removed from the supplied enclosure, unless instructed in this manual.
Contact HANWHA TECHWIN or WONWOO Engineering customer service for an RMA (return merchandise authorization).

Camera Install Guide
This device can be installed as following references. If you want to install the other way, you must contact manufacturer for safety recommendation.

• The weight of TNU-6322ER and TNU-6322E is approximately 36kg (without Pedestal) and 25kg (without pedestal), respectively.
  It is highly recommended to wear proper non-slip gloves and the transporting rope. You need to be very careful when lifting.

Installing Cable Entry

1. To install this device, install the Ex Equipment Cable Grands or Ex Components according to IEC 6007914 / EN 60079-14.
2. The main cable should be connected to a junction box or indirect input terminal box at a distance of at least 3m in length.

How to install Sunshield
Use wrench bolts (M6X12) to secure the sun shield to the camera housing.

Optional Accessories for Installation
For your easier installation, you can purchase appropriate optional accessories available.

• Mounting the pedestal

1. Assemble the support bracket under the base housing using 4 screw wrench bolt (M8X15).
2. Installing pedestal to the floor with screw bolt.

When the camera is installed on a concrete floor, be sure to use an M8 anchor bolt. When installing the product, you should use a bracket and a surface that can support at least four times the weight of the product.

` Mounting the wall bracket

1. Assemble the wall bracket under the base housing using 4 wrench bolt (M8X15).
2. Installing pedestal to the floor with screw bolt.

When the camera is installed on a concrete floor, be sure to use an M12 anchor bolt. When installing the product, you should use a bracket and a surface that can support at least four times the weight of the product.

` How to install wall/pole brackets on the system

1. Assemble pole bracket sides with the wall bracket using a set of 4 bolts.
   – Bolt set M12 bolt X M12 spring washer X M12 nut (2EA)

2. Install the pole on the pole bracket using a steel band.

` When installing the product, you should use a steel band and a surface that can support at least four times the weight of the product.

` How to install a corner bracket on the system

1. Assemble corner bracket sides with the wall bracket using a set of 4 bots.
   – Bolt set M12 bolt X M12 spring washer X M12 nut (2EA)

2. Install the corner bracket on the wall using screw bolts.

When the camera is installed on a concrete floor, be sure to use an M12 anchor bolt. When installing the product, you should use a bracket and a surface that can support at least four times the weight of the product.

How to install the grounding wires

1. Insert the grounding wires into the cable terminal.
2. Clamping the terminal using cable clamper tool.
3. Connecting earth cable to external earth bar.

Do not disassemble the device during operation. The power should be turned off 30 minutes before disassembling for maintenance. A ground wire is not included in the accessories. The size of a ground wire should be at least 18AWG.

CONNECTING WITH OTHER DEVICE

Ethernet Connection
Connect the Ethernet cable to the local network or to the Internet.
Power Supply
Connect the power supply line with the camera power supply terminal using a screwdriver.
` Be sure to connect the AC24V power supply (non-polar) while the power is shut off.
Network Cable Specification

Power Cable Specification
In case of AC24V Input:

See the figure below to replace the worn-out wiper blade. ![WISeNeT TNU-6322E Network Camera - Fig 28](https://manuals.plus/wp- content/uploads/2023/04/WISeNeT-TNU-6322E-Network-Camera-Fig-28.png) **How to connect external cables for each model** Connect external cables by referring the table below. Connect alarm input/output cables for each terminals one by one.
TNU-6322ER

TNU-6322E

How to connect the RJ45 waterproof cable to a LAN cable

1. Insert it through the arrow direction.

2. Connect the LAN connector (male) to the cable.

3. Connect the RJ45 modular jack (female) to the RJ45 connector (male).
     Please, keep each of the parts separated.

4. Assemble by rotating the RJ45 modular jack (female) and the RJ45 protection cover clockwise (Follow the arrow).

5. Assemble by rotating RJ45 protection cover and back cover clockwise (Follow the arrow).
   When the back cover is assembled, the cable waterproof gasket is tightly attached to the cable to make it waterproof.

You must fully assemble it to rotate the back cover up to the end of the screw thread of the RJ45 connector.

How to interconnect Washer pump
It is recommended that the camera use the following washer pump.

•  Honeywell EXWJ400-10A
  Refer to the washer pump manual for details on connection of washer pump and usage.
  <Standard method to install camera and washer pump>

You can set up the network settings according to your network configurations.
CONNECTING THE CAMERA DIRECTLY TO LOCAL AREA NETWORKING
Connecting to the camera from a local PC in the LAN

1. Launch an Internet browser on the local PC.
2. Enter the IP address of the camera in the address bar of the browser.

A remote PC in an external Internet out of the LAN network may not be able to connect to the camera installed in the intranet if the port-forwarding is not properly set or a firewall is set.
In this case, to resolve the problem, contact your network administrator.
` By factory default, the IP address will be assigned from the DHCP server automatically.
If there is no DHCP server available, the IP address will be set to 192.168.1.100.
To change the IP address, use the Device Manager.
For further details on Device Manager use, refer to “Using Device Manager”. (Page 17)

CONNECTING THE CAMERA DIRECTLY TO A DHCP BASED DSL/CABLE MODEM

1. Connect the user PC directly with the network camera.
2. Run the Device Manager and change the IP address of the camera so that you can use the web browser on your desktop to connect to the camera.
3. Use the Internet browser to connect to the web viewer.
4. Move to [Setup] page.
5. Move to [Network] – [DDNS] and configure the DDNS settings.
6. Move to [Basic] – [IP & Port], and set the IP type to [DHCP].
7. Connect the camera, which was removed from your PC, directly to the modem.
8. Restart the camera.

  For information on how to set DDNS, refer to the online help of Web Viewer.
` For information on how to set the IP format, refer to the online help of Web Viewer.

USING DEVICE MANAGER

  Device manager program can be downloaded from -<Online Tool> menu at Hanwha Techwin website (http://www.hanwha-security.com).
` More instructions of Device Manager can be found at menu of the main page.

AUTOMATICALLY SEARCHING CAMERA
If a camera is connected to the same network of the PC where device manager is installed, you can find network camera by using search function.

1. Click at the main page of device manager.
2. Check the camera from the list.
   ~ Check MAC address at the sticker attached to the camera.

CONFIGURING IP ADDRESS

If you want to change camera network setting, sign must be displayed at .
Click at the main page to log in.

Configuring Static IP
Manually insert and configure IP address & port information.

1. Click the camera from the list that you want the change the IP setting.

2. Click at the main page of device manager.

3. Select .
   ~ IP information of the camera will be displayed as previously set.

4. Fill in IP & Port related categories.

If not using a Broadband Router
For setting , , and , contact your network administrator.
~ HTTP Port : Used to access the camera using the Internet browser, defaulted to 80.
~ RTSP Port: A port that controls real-time streaming. The initial value is 554.

If using a Broadband Router
~ IP Address : Enter an address falling in the IP range provided by the Broadband Router. ex) 192.168.1.2~254, 192.168.0.2~254, 192.168.XXX.2~254
~ Subnet Mask : The of the Broadband Routerwill be the <Subnet Mask> of the camera.
~ Gateway : The of the Broadband Router will be the