Hoover FH13010PC PowerDash GO Pet+ Portable Spot Cleaner User Guide

Hoover FH13010PC PowerDash GO Pet+ Portable Spot Cleaner

Please visit Hoover.com for video instructions and FAQ’s for this Carpet Cleaner.

IMPORTANT: READ ALL INSTRUCTIONS CAREFULLY BEFORE ASSEMBLY AND USE.
This product is intended for Household use only. If used Commercially warranty is VOID.

Questions or concerns?

For assistance, please call Customer Service at 1-800-944-9200 Mon-Fri 9am-6pm EST
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.

IMPORTANT SAFETY INSTRUCTIONS

SAVE THESE INSTRUCTIONS
READ ALL SAFETY WARNINGS AND INSTRUCTIONS BEFORE USING THIS PRODUCT.
WARNING: When using an electrical product, basic precautions should always be followed to avoid electric shock, fire, and/or serious injury, including the following:

• Fully assemble the product prior to use.
• Operate cleaner only at voltage specified on a data plate on the bottom of the cleaner.
• Do not leave the appliance when plugged in. Unplug from the outlet when not in use and before cleaning or servicing.
• Do not expose to rain, store indoors.
• Do not immerse. Use only on surfaces moistened by the cleaning process.
• To Reduce the Risk of Fire and Electric Shock due to internal component damage, use only HOOVER® Cleaning Fluids intended for use with this appliance. See the Cleaning Fluid section of this manual.
• Do not allow it to be used as a toy. Not intended for use by children aged 12 and under. Close supervision is necessary when used by or near children. To avoid injury or damage, keep children away from the product, and do not allow children to place fingers or other objects into any openings.
• Use only as described in this manual. Use only the manufacturer’s recommended attachments and products.
• Do not use the product with a damaged cord or plug. If the product is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1-800-944-9200 prior to continuing use.
• Do not pull or carry by cord, use the cord as a handle, close a door on the cord, or pull the cord around sharp edges or corners. Do not place the product on the cord. Do not run the appliance over the cord. Keep the cord away from heated surfaces.
• Do not unplug by pulling on the cord. To unplug, grasp the plug, not the cord.
• Do not handle plugs or appliances with wet hands.
• Do not put any objects into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of the body away from openings and moving parts.
• Turn off all controls before unplugging.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or fine wood sandings, or use in areas where they may be present.
• Connect to a properly grounded outlet only. See Grounding Instructions.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use without filters and tanks in place.
• Do not clean over floor electrical outlets.
• Put product away after use to prevent tripping accidents.

CAUTION: TO REDUCE THE RISK OF DAMAGE:

• Avoid picking up hard, sharp objects with this product, as they may cause damage.
• Store appropriately indoors in a dry place. Do not expose the machine to freezing temperatures.
• Do not use sharp objects to clean out the hose as they can cause damage.
• To assist in reducing drying time, be certain the area is well-ventilated when using detergents and other cleaners with this machine.
• To help prevent matting and re-soiling, avoid contact with carpets until they are dry. Keep children and pets away from carpets until they are completely dry.
• Do not store the extractor with a solution in tanks.
• DO NOT USE THIS EXTRACTOR ON HARD FLOORS UNLESS YOU HAVE THE PROPER HARD FLOOR ATTACHMENT. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.
• Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and remove it to a hard surface and (b) place the unit on absorbent material (such as a towel) to soak up drips.

GROUNDING INSTRUCTIONS

This appliance must be grounded. If it should malfunction or break down, grounding provides a path of least resistance for electric current to reduce the risk of electric shock. This appliance is equipped with a cord on an equipment-grounding conductor (C) and grounding plug (A). The plug must be inserted into an appropriate outlet (B) that is properly installed and grounded in accordance with all local codes and ordinances.

WARNING:

Improper connection of the equipment-grounding conductor can result in the risk of electric shock. Check with a qualified electrician or service person if you are in doubt as to whether 1
the outlet is properly grounded. Do not modify the plug provided with the appliance – if it will not fit the outlet, have a proper outlet installed by a B-qualified electrician. This appliance is for use on a nominal 120-volt circuit and has a grounding plug that looks like the plug (A) illustrated in Fig. 1. A temporary adapter (D) may be used to connect this plug to a 2-pole C receptacle (E) if a properly grounded outlet is not available (Fig. 2). The temporary adapter should be used only until a properly grounded 2 outlet (B) can be installed by a qualified electrician (Fig. 1). The green D D colored rigid ear, lug, or the like (F) extending from the adapter must be connected to a permanent ground (G) such as a properly grounded outlet G box cover (Fig. 2). Whenever the adapter is used, it must be held in place E by a metal screw. NOTE: In Canada, the use of a temporary adapter is not F permitted by the Canadian Electrical Code.

WARRANTY

LIMITED WARRANTY FOR HOOVER® PRODUCTS / 2 (TWO) YEAR LIMITED WARRANTY (DOMESTIC USE)

If this product is not as warranted, contact TTI Floor Care North America Customer Service at 1-800-944-9200. Please have available the proof of purchase and model number for the warranted product.

WHAT THIS WARRANTY COVERS:

This limited warranty is provided by Royal Appliance Mfg. Co., doing business as TTI Floor Care North America (referred to hereafter as “Warrantor”) applies only to products purchased in the U.S. (including its territories and possessions), a U.S. Military Exchange, or Canada. When used and maintained in normal household use and in accordance with the Owner’s Guide, this product is warranted against original defects in material and workmanship for 2 (TWO) years from the date of original purchase (the “Warranty Period”). If Warrantor determines that the issue you are experiencing is covered under the terms of this warranty (a “covered warranty claim”), we will, at our sole discretion and free of charge (subject to the cost of shipping), either (i) repair your product; (ii) ship you a replacement product, subject to availability; or (iii) in the event that the applicable parts or replacement are not reasonably available, ship you a similar product of equal or greater value. In the unlikely event that we are unable to repair your product or ship a replacement or similar product, we reserve the right, at our sole discretion, to issue you a refund or store credit (if applicable) of the actual purchase price at the time of the original purchase as reflected on the original sales receipt. Parts and replacements may be new, refurbished, lightly used, or remanufactured, in Warrantor’s sole discretion.

WHO THIS LIMITED WARRANTY COVERS:

This limited warranty extends only to the original retail purchaser, with original proof of purchase from Warrantor or an authorized dealer of Warrantor products, in the U.S., U.S. Military Exchanges, and Canada.

WHAT THIS WARRANTY DOES NOT COVER:

This warranty does not cover the use of the product in a commercial operation (such as maid, janitorial, and equipment rental services, or any other income- generating activity); improper maintenance of the product; the product if it has been subject to misuse, negligence, neglect, vandalism, or the use of voltages other than that on the data plate of this product. This warranty does not cover damage resulting from an act of God, accident, owner’s acts or omissions, service of this product by other than Warrantor or a Warrantor authorized service provider (if applicable), or other acts beyond the control of Warrantor. This warranty also does not cover use outside the country in which the product was initially purchased or resale of the product by the original owner. Pick-up, delivery, transportation, and house calls are not covered by this warranty. In addition, this warranty does not cover any product that has been altered or modified, or repairs made necessary by normal wear or the use of other products, parts, or accessories which are either incompatible with this product or adversely affect this product’s operation, performance, or durability. Normal wear items are not covered under this warranty. Depending on the product, normal wear items may include but are not limited to, belts, filters, brush rolls, blower fans, blower and vacuum tubes, and vacuum bags and straps.

OTHER IMPORTANT TERMS:

This warranty is not transferable and may not be assigned; any assignment made in contravention of this prohibition is void. This warranty shall be governed and construed under the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement of batteries, parts, or products or by virtue of any repair performed under this warranty.

THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY, AND ALL EXPRESS AND IMPLIED WARRANTIES OTHER THAN THE LIMITED WARRANTY SET FORTH ABOVE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE EXPRESSLY DISCLAIMED. IN NO EVENT WILL THE WARRANTOR BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND OR NATURE TO THE OWNER OR ANY PARTY CLAIMING THROUGH THE OWNER, WHETHER BASED ON CONTRACT, NEGLIGENCE, TORT, OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER, EVEN IF THIS WARRANTY FAILS OF ITS ESSENTIAL PURPOSE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, NO WARRANTIES THAT ARISE BY OPERATION OF LAW, IF APPLICABLE, SHALL EXCEED THE DURATION OF THE LIMITED WARRANTY PROVIDED HEREIN.

The Warrantor’s liability for damages to you for any costs whatsoever arising out of this statement of the limited warranty shall be limited to the amount paid for this product at the time of original purchase. Some states do not allow the exclusion or limitation of incidental or consequential damages, disclaimers of implied warranties, or limitations on the duration of implied warranties, so the above exclusions, disclaimers, and/or limitations may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

GENUINE PARTS AND ACCESSORIES:

We recommend using only genuine HOOVER® solutions (for carpet and spot cleaners), parts, and accessories. Damage caused by use with other than genuine HOOVER® solutions, parts, and accessories is not covered by and may void your warranty.

GETTING STARTED

1. Remove the Solution Tank from the side of the unit, then remove the cap.

2. Add HOOVER® cleaning solution to the Solution fill line.

3. Replace and tighten the cap. Slide the Tank back into the unit to secure the tank.

4. Unwrap the hose from the unit. Select the preferred tool and make sure it is attached securely.
   NOTE: Read the directions on the HOOVER® Carpet Cleaning fluid prior to use.

CLEANING FLUID: SEE THE HOOVER SOLUTION GUIDE insert or visit Hoover. com /cleaning-solutions.
CAUTION: Not to be used for grooming a pet.
CAUTION: DO NOT USE THIS EXTRACTOR ON HARD FLOORS. USING THIS PRODUCT ON HARD FLOORS MAY SCRATCH OR DAMAGE YOUR FLOOR.

Before You Begin Cleaning

Use your Hoover upholstery and spot cleaner only if the upholstery fabric is marked with a “W” (for “wet” clean) or “S/W” (for “solvent/dry” or “wet” clean). Don’t clean fabric marked “S” (“solvent/ dry” clean only). Test for colorfastness in a small, hidden area. Gently rub the surface with a dampened white cloth. Wait ten minutes and check for color removal or bleed with a white paper towel.
NOTE: To prevent staining, use plastic or aluminum foil to protect wood or metal surfaces from possible water spray.
NOTE: To avoid damage to wood floors underneath area rugs or carpets, place waterproof material (e.g. plastic) underneath them before cleaning.

OPERATION

STORAGE: Wrap the cord around the cord hooks for convenient storage. Attach the plug end to the cord. For fast cord release, simply turn the upper cord wrap downward. For best results, pretreat stains with a HOOVER® spot treatment (see HOOVER® Cleaning Solution Guide) to help loosen and remove even the most stubborn stains. Distribute a generous amount of pretreat spray on spot, stain, or high-traffic areas. Always follow specific directions found on the solution label. Wait 5-10 minutes before using the machine.
CAUTION: Do not clean over-floor electrical outlets. Water will drip from the tool after use and may puddle. To avoid damage to wood and laminate flooring and to avoid potential slip hazards, after use (a) do not leave the product on wood and laminate surfaces and move to a hard surface and (b) place the unit on an absorbent material (such as a towel) to soak up drips.

1. Plug the power cord into an electrical outlet. Press Red Button on top of the unit to turn it ON.

2. Spray a generous amount of cleaning solution over the soiled area by pressing the trigger behind the tool and scrubbing the stain in a back-and-forth motion.

3. To lift the stain, suction up the dirt and cleaning solution by applying downward pressure on the front of the cleaning tool and pulling it towards you. Repeat as needed.
   IMPORTANT: Empty Dirty Water Tank when you hear an audible change. Ensure the tank is secured before cleaning.

For best results, pretreat stains with a HOOVER® spot treatment (see HOOVER® Cleaning Solution Guide) to help loosen and remove even the most stubborn stains. Distribute a generous amount of pretreat spray on spot, stain, or high-traffic areas. Always follow specific directions found on the solution label. Wait 5-10 minutes before using the machine

STORAGE : Wrap the cord around the cord hooks for convenient storage. Attach the plug end to the cord. For fast cord release, simply turn the upper cord wrap downward.

MAINTENANCE

WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.
WARNING: To reduce the risk of fire and electric shock due to internal component damage, use only HOOVER® cleaning products intended for use with the appliance as noted.
This product contains no serviceable parts. If the appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, call customer service at 1.800.944.9200 prior to continuing use.

HOW TO CLEAN THE DIRTY WATER TANK

1. Press the TANK RELEASE button then lift the lid off for emptying and rinsing. Clean water will help remove dirt & debris from the tank. Let air dry before reinstalling.
   HOW TO CLEAN THE DIRTY WATER TANK (CONT’D)

2. Rinse the hand tool under the faucet. Remove the nozzle cover by pressing the release button on top.

3. Remove Insert and rinse under faucet.

4. Access the hose for cleaning by removing the three screws on the bottom of the carpet cleaner. Once removed, slide the piece away and rinse.

THERMAL PROTECTION

A thermal protector has been designed for your cleaner to protect it from overheating. When the thermal protector activates the cleaner will stop running. If this happens proceed as follows:

1. Turn the cleaner OFF and unplug it from the electrical outlet.
2. Empty the dirty water tank.
3. Inspect for any obstructions. Clear obstructions if present.
4. When the cleaner is unplugged and the motor cools for 30 minutes, the thermal protector will deactivate and cleaning may continue.
   If the thermal protector continues to activate after following the above steps, your cleaner needs servicing.

LUBRICATION: The motor is equipped with bearings that contain sufficient lubrication for their lifetime. The addition of lubricant could cause damage. Do not add lubricant to motor bearings.

TROUBLESHOOTING

WARNING: To reduce the risk of personal injury – Unplug before cleaning or servicing.
REPLACEMENT PARTS AND ACCESSORIES SUCH AS SOLUTIONS ARE AVAILABLE AT HOOVER.COM.IF THE APPLIANCE IS NOT WORKING AS IT SHOULD, HAS BEEN DROPPED, DAMAGED, LEFT OUTDOORS, OR DROPPED INTO WATER, CALL CUSTOMER SERVICE AT 1-800-944-9200 PRIOR TO CONTINUING USE.
ALWAYS IDENTIFY YOUR CLEANER BY THE COMPLETE MODEL NUMBER. (THE MODEL NUMBER APPEARS ON THE BOTTOM OF THE CLEANER.)

|
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PROBLEM| POSSIBLE CAUSE| POSSIBLE SOLUTION
Cleaner won’t run| 1. Power cord is not firmly plugged into an outlet.

2. Blown fuse or tripped breaker.

3. Needs service.

| 1.  Plug the unit in firmly.

2.  Check the fuse or breaker in the home. Replace fuse/reset breaker in home.

3.  Visit our website at www.hoover.com or call 1-800-944-9200.

Cleaner won’t pick-up or low suction| 1. Dirty Water Tank is not installed correctly.

2. Dirty Water Tank is full.

3. Dirty Water Tank is clogged.

4. Air path is clogged.

| 1. Check the placement of the Dirty Water Tank in the base of the cleaner.

2. Empty Dirty Water Tank.

3. Clean Dirty Water Tank.

4. Remove the Hose and Flush it out with Clean Water.

Water escaping from Cleaner| 1. Dirty Water Tank is full.

2. Dirty Water tank is not installed correctly.

3. Solution Tank is not installed properly.

| 1. Empty Dirty Water Tank.

2. Check the placement of the Dirty Water Tank in the base of the cleaner.

3. Review “Getting Started” for Solution Tank Installation.

Cleaner won’t dispense| 1. Solution Tank is empty.

2. Solution Tank was not installed properly.

3. Needs service.

| 1. Fill the Solution Tank.

2. Review the “Getting Started” Solution Tank Installation.

3. Visit our website at www.hoover.com or call 1-800-944-9200.

The hose nozzle will not spray after filling the Clean Water Tank or Solution Tank Container.| 1. Air is trapped in the pump and hose.| 1. Turn on the cleaner. If the hose does not spray, prime the pump by lowering the hose down to the floor and holding the trigger for up to 1 minute.
Motor noise becomes high-pitched| 1. Dirty Water Tank is full.

2. Dirty Water Tank is clogged.

3. Air path is clogged.

4. The float in the Dirty Water Tank has been activated.

| 1. Empty Dirty Water Tank.

2. Clean the Dirty Water Tank.

3. Unclog the air path.

4. Review Cleaning the Dirty Water Tank.

FAQs

Can I use this on my hardwood floors?****

No, this is a Carpet Cleaner.

Can I use this on my area rug?****

Yes, you can use this on area rugs.

Can I use this on my Berber carpet?****

Yes, you can use this on Berber carpets.

Can I use this on my stairs?****

Yes, you can use this on your stairs.

Can I use this to clean my furniture?****

Yes, you can clean your furniture with the Hoover FH13010PC PowerDash GO Pet+ Portable Spot Cleaner.

What are the dimensions of the Hoover FH13010PC PowerDash GO Pet+ Portable Spot Cleaner?****

The dimensions of the Hoover FH13010PC PowerDash GO Pet+ Portable Spot Cleaner are 6 x 6 x 12 inches.

Does the Hoover Power Dash go need water?****

Yes, it can clean sectional, we actually cleaned a 10×10 rug and it did a fantastic job with little effort.

Do you need a filter in a Hoover?****

Hoover recommends that you replace the filters once per year and you can purchase these from the spares section of our website. To keep your cleaner giving the best suction power and picking up efficiently we recommend that you empty the dust box when it is 2/3 full.

How often should you empty a Hoover?****

According to the Vacuum Experts, rather than allowing your vacuum’s canister to fill up all the way, try emptying it out every single time you use it. At the very least, “empty the vacuum once it reaches half to two-thirds of the way full as a matter of habit,” a Vacuum Experts blog post recommends.

Do you put water in Hoover Power Dash pet?****

Yes, it can be used with just water. Just be sure there is no solution in the solution bottle attached to the cleaner.

Can you use Hoover Power Dash pet as a vacuum?****

Make vacuuming easy with this Hoover Power Dash Pet Compact Carpet Cleaner Machine. This carpet cleaning machine is designed for small compact spaces, making it the ideal vacuum choice for apartment and studio dwellers.

How long does it take for Hoover Power Dash to dry?****

Usually, it will take between four and six hours after cleaning before it’s fully dry and safe to walk on again. When your carpet is dry, vacuum it again for a perfect finish.

What is the lifespan of a Hoover?****

On average, According to Consumer Reports, vacuum cleaners last a median of eight years. But the lifespan varies wildly by not only the brand but your own personal use. This should be expected.

Do you use hot or cold water in a Hoover carpet cleaner?****

We recommend using warm water when possible, but either hot or cold water can be used.

Can I put boiling water in Hoover carpet cleaner?****

Do not use boiling hot water. I ignored the instructions and figured I could get away with it, but it melted the cap on the reservoir and leaked heavily afterward requiring a new reservoir.

Video – How to Use

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