Whirlpool WH2011 A+E Freestanding Chest Freezer Instructions Manual
- June 9, 2024
- Whirlpool
Table of Contents
Whirlpool WH2011 A+E Freestanding Chest Freezer
Overview
- A. Lid Handle.
- B. Lock (if provided).
- C. Seal.
- D. Defrost water drain plug (depending on model).
- E. Control panel.
- F. Basket (depending on model).
- G. Condenser (located at the rear).
INSTALLATION
- Refer to the chapter “ Before using the appliance”.
- Unpack the appliance.
- Remove the 4 protection pieces inserted between the lid and the appliance.
- Warning: two of the four protection pieces must be fitted in the seat of the condenser plastic supports, located at the rear of the product. This is necessary to ensure the correct distance from the wall.
- Clean the inside of the appliance before using it.
- Ensure that the defrosting water drainage plug ( if provided ) is correctly positioned ( D ).
- For the best operation of the appliance and in order to avoid damage when the lid is opened, leave a space of at least 7 cm from the rear wall and 7 cm at the sides.
- Fit the accessories ( if provided ).
- Red LED: when flashing, it indicates that an alarm condition is present (see “TROUBLESHOOTING GUIDE” )
- Blue LED: the function “6th Sense” is automatically activated and does not need to be selected by the user, therefore the blue LED ( 2 ) “Sense” always remains on. For more technical details, refer to paragraph “6th Sense function”.
- Green LEDs: they indicate that the appliance is in operation, and the temperature has been set.
- Temperature setting button: to adjust the set temperature and to activate/deactivate the fast freezing operations.
Switching on the appliance
- Plug in the appliance.
- The green LED lights up (“ Normal ”).
- The blue LED lights up (“ Sense ”).
- The red LED flashes to indicate that the temperature inside the appliance is not yet sufficiently low for food storage. The red LED will normally switch off within the first six hours after the appliance is switched on.
- Place food inside the product only when the red LED has been switched off.
Note: As the seal is tight, the appliance lid cannot be reopened immediately after closing. Wait a few minutes before re-opening the lid of the appliance.
Temperature adjustment
Use key (4) to select the desired temperature. To adjust the internal temperature, proceed as follows:
- Repeatedly press the key (4). Each time the key is pressed, the set temperature is updated, displaying the “Normal”, “Eco” and “Max” values in succession.
- Select “ Max” for a colder storage temperature.
- With partial loads “Eco” is recommended: this setting will optimize energy consumption.
The green indicator lamps (3) indicate the selected setting according to the following diagram:
- Eco: least cold temperature (left indicator lamp lit).
- Normal: intermediate temperature (right indicator lamp lit).
- Max.: extra low temperature (both indicator lamps lit).
- Shopping: Fast Freezing (both indicator lamps lit). See the section “ Freezing fresh food ”.
Note: The settings will be saved in the memory even if a power cut occurs. The time needed for the temperature inside the freezer to reach the set value can vary depending on climatic conditions and the set temperature itself.
6th Sense” Function
The “6th Sense” function is always active to control the internal temperature of the appliance and guarantee the optimum conditions. It automatically intervenes in the following cases:
-
Door opening
This function activates every time the opening of the door changes the internal temperature of the appliance. The function remains active for the time needed to reinstate optimum operating conditions. -
Storing food inside the freezer
This function activates every time significant quantities of food are introduced. It remains active for the time needed to reinstate optimum freezing conditions of the food introduced, ensuring the best compromise between the quality of the freezing process and energy consumption.
Note: The duration of the “6th Sense” function is set automatically, and may vary depending on the way the product is used.
FREEZING FOOD
Preparation of fresh food for freezing
- Before freezing, wrap and seal fresh food in aluminum foil, cling film, air and water‑tight plastic bags, and polyethylene containers with lids, provided they are suitable for freezing foods.
- Food must be fresh, mature, and of prime quality in order.
- Fresh vegetables and fruit should preferably be frozen as soon as they are picked to maintain the full original nutritional value, consistency, color, and flavor.
- Always leave hot food to cool before placing it in the appliance.
Freezing fresh food
- Place foods to be frozen in direct contact with the walls of the appliance:
- A) – foods to be frozen,
- B) – foods are already frozen.
- Avoid placing foods to be frozen in direct contact with food already frozen.
- For best and fastest freezing, foods should be split into small portions; this will also be useful when the frozen items are to be used.
- If minimum quantities of food are introduced (up to 1/4 of the maximum freezing power stated on the rating plate), the operation of the appliance will be controlled automatically by the “6th Sense” function without any need for intervention from the user.
- When freezing higher quantities of food, up to the maximum freezing capacity of the appliance, indicated on the rating plate, proceed as follows:
- At least 24 hours before storing fresh foods inside the product for freezing, activate the fast freezing function by pressing (4) for approximately 3 seconds. The green LEDs (3) flash in sequence.
- Introduce the food to freeze inside the appliance, and keep the door of the appliance closed for 24 hours. After this period the food will be frozen.
The fast freezing function can be deactivated manually by pressing (4). If the fast freeze function is not manually deactivated, it will be automatically deactivated by the appliance after 50 hours.
FOOD STORAGE
Refer to the table on the appliance. Classification of frozen foods Put the frozen products into the appliance and classify them; The storage date should be indicated on the packs, to allow use within expiry dates.
Advice for storing frozen food
When purchasing frozen food products:
- Ensure that the packaging is not damaged (frozen food in damaged packaging may have deteriorated). If the package is swollen or has damp patches, it may not have been stored under optimal conditions and defrosting may have already begun.
DEFROSTING THE APPLIANCE
The appliance should be defrosted when the thickness of ice on the walls reaches 5-6 mm.
- Disconnect the appliance from the main power supply.
- Remove the packs of food from the appliance and wrap them close together in newspaper and store them in a very cool place or thermally insulated bag.
- Leave the appliance lid open.
- Remove the internal defrost water drain plug (depending on the model).
- Remove the external defrost water drain plug (depending on the model) and reposition it as shown in the figure.
- Place a bowl beneath the drainage channel to collect the residual water. If available, use the divider.
- Speed up defrosting by using a spatula to detach the ice from the appliance walls.
- Remove the ice from the bottom of the appliance.
- In order to avoid permanent damage to the appliance interior, do not use pointed or sharp metal instruments for removing the ice.
- Do not use abrasive products or heat up the interior artificially.
- Dry the interior of the appliance thoroughly.
- On completion of the defrosting, refit the plug.
CHANGING THE LID LIGHT BULB (if provided)
- Disconnect the appliance from the main power supply.
- Remove the diffuser by following the sequence of steps shown in the figure.
- Unscrew the light bulb and replace it with an identical bulb of the
- When shopping, leave frozen food purchases until last and transport the products in a thermally insulated cool bag.
- Once at home, place the frozen foods immediately in the appliance.
- Avoid, or reduce temperature variations to the minimum. Respect the best-before date on the package.
- Always observe the storage information on the package.
If there is a long power failure:
- Do not open the appliance lid except to place ice packs (if provided) over the frozen foods on the right and left of the appliance. This will slow down the rise in temperature.
- Refit the diffuser and plug in the appliance.
TROUBLESHOOTING GUIDE
- The red LED flashes.
- Is there a power failure?
- Is a defrosting operation in progress?
- Has fresh food recently been introduced?
- Is the appliance lid properly closed?
- Is the appliance placed near a heat source?
- Are the ventilation grille and condenser clean?
- All LEDs flash at the same time.
- Contact the After-Sales Service.
- The appliance is too noisy.
- Is the appliance perfectly horizontal?
- Is the appliance in contact with other furniture or objects that may cause vibrations?
- Has the packaging been removed from under the appliance?
- Note: Gurgling noises from the refrigerating circuit after the compressor cuts out are perfectly normal.
- All LEDs are off and the product is not working.
- Is there a power failure?
- Is the plug properly inserted in the socket?
- Is the electric cable intact?
- All LEDs are off and the product is working.
- Contact the After-Sales Service.
- The compressor runs continuously.
- Have hot foods been put in the appliance?
- Has the appliance lid been left open for a long time?
- Is the appliance placed in a very warm room or near heat sources?
- Has the fast freeze function been activated? (The green LEDs flash alternatively)
- Too much ice on the upper edge.
- Are the defrost water drainage plugs correctly positioned?
- Is the appliance lid properly closed?
- Is the appliance lid seal damaged or deformed? (See chapter “Installation”)
- Have the 4 protection pieces been removed? (See chapter “Installation”)
- Formation of condensate on the external walls of the appliance.
- It is normal for condensation to form under certain atmospheric conditions (humidity above 85%) or if the appliance is located in a damp or poorly ventilated room.
- The performance of the appliance is in no way affected.
- The layer of ice on the internal walls of the appliance is not uniform.
- This phenomenon is quite normal.
AFTER‑SALES SERVICE
Before contacting After‑Sales Service:
- See if you can solve the problem yourself.
- Switch the appliance on again to see if the problem has been solved. If it has not, disconnect the appliance from the power supply and wait for about an hour before switching on again.
- If the problem persists after this course of action, contact After-Sales Service.
Specify:
- the nature of the fault,
- the model,
- the service number (the number after the word SERVICE on the rating plate on the rear of the appliance)
- your full address,
- your telephone number and area code
ELECTRICAL CONNECTION FOR GREAT BRITAIN AND IRELAND ONLY
Warning – this appliance must be earthed.
Fuse replacement
If the mains lead of this appliance is fitted with a BS 1363A 13amp fused
plug, to change a fuse in this type of plug use an A.S.T.A. approved fuse to
BS 1362 type and proceed as follows:
- Remove the fuse cover (A) and fuse (B).
- Fit replacement 13A fuse into fuse cover.
- Refit both into the plug.
Important:
The fuse cover must be refitted when changing a fuse and if the fuse cover is
lost the plug must not be used until a correct replacement is fitted. Correct
replacements are identified by the color insert or the color embossed in words
on the base of the plug. Replacement fuse covers are available from your local
electrical store.
For the Republic of Ireland only
The information given in respect of Great Britain will frequently apply, but a third type of plug and socket is also used, the 2-pin, side earth type. Socket outlet/plug (valid for both countries) If the fitted plug is not suitable for your socket outlet, please contact After-sales Service for further instructions. Please do not attempt to change the plug yourself. This procedure needs to be carried out by a qualified technician in compliance with the manufactures instructions and current standard safety regulations.
FAQ’s
What are the dimensions of the Whirlpool WH2011 A+E Freestanding Chest Freezer?
The Whirlpool WH2011 A+E Freestanding Chest Freezer dimensions (HxWxD): 865x806x642 mm.
How many baskets does it have?
The Whirlpool WH2011 A+E Freestanding Chest Freezer has Only 1 basket.
What’s the freezing capacity of the Whirlpool A+E freestanding chest freezer?
The Whirlpool WH2011 A+E Freestanding Chest freezer freezing capacity of 14.5 kg.
Where is the temperature control on a Whirlpool freezer?
The refrigerator and freezer controls are located on the dispenser panel. IMPORTANT: The display screen on the dispenser control panel will turn off automatically and enter “sleep” mode when the control buttons and dispenser pads have not been used for 2 minutes or more.
How do you defrost a Whirlpool freezer without turning off the fridge?
To defrost a freezer without turning it off, first, remove all the items from your freezer, and pack them tightly into the fridge, being careful to shut the door properly. Then cover the floor with towels to soak up excess water that comes from the freezer during the defrosting process.
How often does a Whirlpool freezer defrost?
The defrost cycle occurs approximately once every 10 hours and takes about 20 minutes to complete. i.e. every ~10 hours the control board turns off the compressor and evaporator fan and turns on the defrost heater to melt any accumulated ice from the evaporator unit.
How long does it take for a Whirlpool freezer to get cold?
If your Whirlpool refrigerator was recently installed it is recommended that you allow 24 hours for the refrigerator to achieve full functionality. This allows time for the Refrigerator to achieve the following: Correct Internal temperature. Properly chilled water.
How do I control the temperature of my chest freezer?
The temperature selection on a chest freezer is made by setting the dial from ONE to SEVEN, with SEVEN being the coldest. The normal safe freezing level is obtained by setting the control on FOUR. Turning the temperature control all the way to the left to the OFF position will turn the power off to the compressor.
How long does a Whirlpool chest freezer last?
On average, the life expectancy of a refrigerator-freezer or chest freezer is 16 years. Freezers typically last anywhere from 12 to 20 years. Along with gas and electric ranges, freezers tend to be the longest-lasting kitchen appliances.
What setting should my Whirlpool chest freezer be on?
The recommended freezer temperature to keep your food safe is at or below 0°F (-18°C), but your freezer may need to be set higher or lower depending on its environment and other factors. The typical freezer factory setting on Whirlpool® refrigerators is a great starting point at the recommended 0°F (-18°C).
Why would the freezer stop freezing?
If you have a combination refrigerator-freezer that isn’t freezing, a very common cause is dirty condenser coils. When coils aren’t maintained properly, it reduces the cooling capacity of your freezer. To clean the condenser coils you can vacuum the coils with a crevice attachment.
Why does my Whirlpool fridge never shut off?
One of the most common reasons a Whirlpool refrigerator runs constantly is because the internal temperature is too high. If your fridge isn’t set to the manufacturer’s recommended temperature settings, it will run constantly in an attempt to reach the desired temperature.
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