RAZER RZ12 Hammerhead True Wireless Mercury Headphones User Guide
- June 9, 2024
- Razer
Table of Contents
RAZER RZ12 Hammerhead True Wireless Mercury Headphones User Guide
Introduction
Light up your immersion with the new Razer Hammerhead True Wireless—cutting- edge earbuds destined to dominate the soundstage. Designed to dazzle in a blaze of RGB glory and decked out with ANC and a 60ms low latency Gaming Mode, brace your senses for an audio experience like never seen before.
WHAT’S INSIDE
-
Razer Hammerhead True Wireless earbuds
-
Charging case
-
Charging Cable
-
Silicone ear-tips in 3 sizes (5, M*, L)
Pre-installed with the earbuds. -
Important Product Information Guide
WHAT’S NEEDED
- Devices with Bluetooth audio capability
- Internet connection for app installation
LET’S GET YOU COVERED
You’ve got a great device in your hands, complete with a 2-year limited
warranty coverage.
Now maximize its potential and score exclusive Razer benefits by registering
at: razerid.razer.com
Got a question? Ask the Razer Support Team at:
support.razer.com
TECHNICAL SPECIFICATIONS
- Headphone frequency response: 20 Hz — 20 kHz
- Headphone impedance: 16
- Headphone sensitivity: 91 dB @ 1mVV / 1 kHz
- Headphone input power: 5 mW (max input)
- Headphone drivers: 10 mm
- Headphone Connector: Bluetooth 5.2
- Microphone pick up pattern: Omnidirectional
- Microphone signal-to-noise ratio: 64 dB
- Microphone sensitivity: -26 dBFS
- Compatibility:
- Devices with Bluetooth audio capability
- Smartphone app available for Android and iOS
- Supported Codecs: SBC, AAC
GETTING STARTED
CHARGING YOUR RAZER HAMMERHEAD TRUE WIRELESS
For first time use, connect the charging case to a USB port using the charging
cable without removing the earbuds.
For subsequent use, the charging case and the earbuds can be charged
independently.
Wait until your Razer Hammerhead True Wireless is fully charged.
BATTERY INDICATOR FOR THE CHARGING CASE
When Plugged In
| Status
---|---
Static red| Charging
Static green| Fully charged
When Unplugged
| Status
---|---
Static green| Battery Full
Static orange| Battery Low
Blinking red| Battery critical
PAIRING TO A MOBILE DEVICE
When trying to connect your Razer product, remember to keep it within 1 meter
of your mobile device.
-
While inside the charging case, simply open the lid to enter pairing mode.
-
Enable Bluetooth on your mobile device and select Razer Hammerhead TWS (2nd Gen) from the list of devices found.
**iOS
Android
**
- Wait for pairing to complete.
You will hear an audio prompt when the earbuds have successfully paired and connected to your device.
If the earbuds fail to connect to your audio source, the earbuds will stay in
search mode then power off after 3 minutes.
If this happens, simply repeat the steps again to pair.
Once the earbuds have been paired, it will automatically try to connect to
that paired mobile device every time the charging case’s lid is opened, or the
earbuds are powered on.
Your earbuds can only connect to one mobile device at a time.
USING YOUR EARBUDS
GAMING MODE
While connected, triple tap then hold the last tap for at least 2 seconds on
any earbud to activate gaming mode.
Once enabled, your earbuds will function at a lower latency; giving you real-
time audio feedback while gaming.
Repeat the same gesture to disable gaming mode.
For best performance, it is recommended to keep your earbuds within a very close distance of the audio source.
ACTIVE NOISE CANCELLATION (ANC) / QUICK ATTENTION MODE
Active Noise Cancellation helps eliminate background noise while Quick
Attention Mode allows you to hear your surroundings without needing to remove
the earbuds.
While connected, tap and hold on any earbud for at least 2 seconds to activate
ANC and repeat to activate Quick Attention Mode.
An audio prompt will notify you when ANC and Quick Attention Mode have been
enabled.
Complete customization of these functions can be made using the gazer Audio
app.
POWER ON/OFF
To power off the device, simply place the earbuds back inside the charging
case and close the lid.
Opening the lid if they are in the charging case will power them on.
If the earbuds are left idle outside the charging case for a few minutes, you
will hear an audio prompt and then the earbuds will power off.
Tap and hold the function button on each earbud for at least 2 seconds to
power them on again.
You will hear an audio prompt from each earbud once they are powered on.
USING THE SILICONE EAR-TIPS
The silicone ear-tips offer increased comfort, sound isolation, and security.
Various size options let you achieve a comfortable and secure fit that
effectively reduces unwanted noise.
Removal
Replacement
Due to the different ear canal sizes of individuals, it’s recommended to
interchange the ear-‘7 tips to a larger or smaller size to improve comfort and
sound quality and achieve a proper seal.
FUNCTION BUTTON QUICK REFERENCE
The following default gestures are only available when the earbuds are paired to a mobile device.
| ACTION | EFFECT | AUDIO PROMPT |
|---|---|---|
| Tap | Answer call | Voice |
| End call | Tone | |
| Play/pause media | None | |
| Tap and hold for 2 seconds | Cycle between Enable ANC and Enable Quick | |
| Attention Mode | Voice | |
| Power on the corresponding earbud | Voice | |
| Reject incoming call | Voice | |
| Tap and hold for 4 seconds | Activate pairing mode for the corresponding | |
| earbud | Voice | |
| Double tap | Accept incoming call or switch calls | None |
| Skip to the next track when playing media | None | |
| Double tap then hold the last tap for 2 seconds | Decrease volume (on the left | |
| earbud) | None |
Increase volume (on the right earbud)
Triple tap| Return to the previous track when playing media| None
Triple tap then hold the last tap for 2 seconds| Enable/disable Gaming Mode|
Voice
While in pairing mode, clear paired devices| Voice
The default gestures can be remapped using the Razer Audio App.
PERSONALIZE YOUR MOBILE EXPERIENCE
RAZER AUDIO APP
Making advanced customization just got a whole lot easier for your Razer
Hammerhead True Wireless.
With the Razer Audio App, you’ll be able to customize its EQ settings and auto
shutoff feature, remap touch gestures, update to the latest firmware, and much
more — anytime, anywhere.
RAZER CHROMA RGB APP
With 16.8 million colors and a suite of effects to choose from, use the Razer
Chroma RGB app to bring out your style and stand out from the crowd with the
ultimate wireless earbud flex.
RAZER AUDIO
CHROMA RGB
RZR.TO/AUDAPP
(For China Only)
- Download the mobile app on your mobile device.
- Launch the app and follow the onscreen instructions
SAFETY GUIDELINE
In order to achieve maximum safety while using your Razer Hammerhead True Wireless, we suggest that you adopt the following guidelines:
Should you have trouble operating the device properly and troubleshooting does not work, unplug the device and contact the Razer hotline or go to support.razer.com for assistance.
Do not take apart the device (doing so will void your warranty) and do not attempt to operate it under abnormal current loads.
Keep the device away from liquid, humidity or moisture.
Operate the device only within the specific temperature range of 0°C (32°F) to
¢0°C (10¢° F).
Should the temperature exceed this range, unplug and/or switch off the device
in order to let the temperature stabilize to an optimal level.
The device isolates external ambient sounds even at low volumes, resulting in
lowered awareness of your external surroundings.
Please remove the device when engaging in any activities that requires active
awareness of your surroundings.
Listening to excessively loud volumes over extended periods of time can damage
your hearing.
Furthermore, legislation of certain countries permits a maximum sound level of
86db to affect your hearing for 8 hours a day.
We therefore recommend that you reduce the volume to a comfortable level when
listening for prolonged periods of time.
Please, take good care of your hearing.
MAINTENANCE AND USE
The Razer Hammerhead True Wireless requires minimum maintenance to keep it
in optimum condition.
Once a month we recommend you clean it using a soft cloth or cotton swab to
prevent dirt buildup.
Do not use soap or harsh cleaning agents.
COPYRIGHT AND INTELLECTUAL PROPERTY INFORMATION
+2021 Razer Inc. All rights reserved. Razer, the triple-headed snake logo,
Razer logo, “For Garners.
By Garners.” and “Razer Chroma” are trademarks or registered trademarks of
Razer Inc. and/or affiliated companies in the United States and other
countries.
Actual product may differ from pictures.
All other trademarks are the property of their respective owners.
Warranty not valid outside of product’s intended region.
+2018 Google LLC All rights reserved. Android, Google, Google Logo, Google
Play, and the Google Play logo are registered trademarks of Google LLC.
Apple, the Apple logo, and iPhone are trademarks of Apple Inc., registered in
the U.S. and other countries.
App Store is a service mark of Apple Inc.
The Bluetooth+ word mark and logos are registered trademarks owned by
Bluetooth SIG, Inc., and any use of such marks by Razer is under license.
Razer Inc. (“Razer“) may have copyright, trademarks, trade secrets, patents,
patent applications, or other intellectual property rights (whether registered
or unregistered) concerning the product in this guide.
Furnishing of this guide does not give you a license to any such copyright,
trademark, patent or other intellectual property right.
The Razer Hammerhead True Wireless (the “Product”) may differ from pictures
whether on packaging or otherwise.
Razer assumes no responsibility for such differences or for any errors that
may appear.
Information contained herein is subject to change without notice.
LIMITED PRODUCT WARRANTY
For the latest and current terms of the Limited Product Warranty, please visit: razer.com/warranty
LIMITATION OF LIABILITY
Razer shall in no event be liable for any lost profits, loss of information
or data, special, incidental, indirect, punitive or consequential or
incidental damages, arising in any way out of distribution of, sale of, resale
of, use of, or inability to use the Product.
In no event shall Razer’s liability exceed the retail purchase price of the
Product.
GENERAL
These terms shall be governed by and construed under the laws of the
jurisdiction in which the Product was purchased.
If any term herein is held to be invalid or unenforceable, then such term (in
so far as it is invalid or unenforceable) shall be given no effect and deemed
to be excluded without invalidating any of the remaining terms.
Razer reserves the right to amend any term at any time without notice.
References
Read User Manual Online (PDF format)
Read User Manual Online (PDF format) >>