Shark NR96 Rotator Lift-Away Vacuum FAQs

June 9, 2024
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Shark NR96 Rotator Lift-Away Vacuum FAQs

Shark NR96 Rotator Lift-Away Vacuum

FAQs

HOW DO I FIND THE MODEL # OF MY SHARK ROTATOR POWERED LIFT-AWAY

CANISTER?

The Model Number is displayed on the product’s rating label, which can be found on the handheld portion, below the handle.

WHAT IS THE TOTAL CORD LENGTH?

23′ power cord

WHAT IS THE WEIGHT OF THE LIFT-AWAY POD?

8 lbs ” “Lift-Away” pod

WHAT COLOR DOES THE SHARK ROTATOR POWERED LIFT-AWAY CANISTER COME IN?

Rose Gun Metal

WHERE IS THE PRODUCT MANUFACTURED?

The Shark Rotator Powered Lift-Away Canister is manufactured by our high- quality vacuum manufacturing partners in China.

WHAT OTHER ACCESSORIES ARE AVAILABLE FOR USE WITH THE SHARK ROTATOR

POWERED LIFT-AWAY CANISTER?

  • There are a variety of new cleaning accessories available for use with your Shark Rotator Powered Lift-Away Canister. Whether you are looking for accessories to help you dust, clean pet hair, access hard to reach areas, clean hard floor surfaces or for specialized cleaning, there is an option here for you. To see the full assortment, go to PoweredLiftAway.com.
  • We have a selection of dusting brushes in a variety of sizes and shapes
  • Our multi-angle dusting brush pivots to clean at any angle, our multi-tool converts from a dusting brush to an upholstery tool. We have pet hair cleaning tools like our powerful motorized hand tool, which grabs pet hair, allergens, dust and other debris from deep inside upholstery and pillows. We offer crevice tools in a variety of lengths, plus our hard floor attachment, the Dust-AwayTM, with a washable micro-fiber pad or an appliance wand that cleans under and behind hard-to-move appliances, furniture or any tight area. Lastly, we have some specialized tools like our popular home and car detailing kit, which lets you clean computer keyboards, car vents or any tiny spaces.
WHAT IS THE STORY AND TECHNOLOGY BEHIND “NEVER LOSES SUCTION”?

Never Loses Suction is an advanced cyclonic technology that separates fine dirt from the air, preventing dirt from clogging the filters and keeping suction power strong over time. The Shark Rotator Powered Lift-Away Canister vacuum maintains its suction power so you never lose cleaning power.

WILL THE LIGHTS BURN OUT?

The LED lights in the nozzle and hand vac should not burn out.

HOW DO I USE THE LIFT-AWAY POD?

To separate the Lift-Away pod from the canister, step down on the pedal on the back of the canister that says “Lift-Away” on it, pick up the handle on the dust cup to lift up the pod. When you are finished using the pod, push it back down onto the canister caddy. Make sure it is locked securely in place before lifting the whole canister or wheeling it around.

HOW DO I EMPTY THE DUST CUP?

To empty the dust cup, make sure the unit is unplugged. Pull up on the dust cup release latches located on the dust cup handle and lift the dust cup off the canister. Holding the dust cup over a garbage bag or can, press the bottom EMPTY release latch. Press the top button to open the lid and access the dust screen and remove built-up debris as required. The dust cup should be emptied each time you vacuum and when the dust cup appears full, or for optimal performance, when it reaches the max fill line.

HOW OFTEN SHOULD I WASH THE FILTERS?
  • We recommend every 3 months. To wash, simply remove the filter cover that is behind the dust cup, remove the foam and felt filters, wash both with tap water until the water runs clean, then air dry completely and replace back into your vacuum. You can also tap loose dirt off filters between washes as needed. It is important to note that your foam filters may appear dirty after first use
  • This is normal. These filters will discolor over time – this is also normal.
  • xtra filters are available on PoweredLiftAway.com if you want to purchase a “spare” set to keep on hand, but the good news is that these filters will last the lifetime of the vacuum.

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