acer SA270A LCD Monitor User Guide

June 9, 2024
Acer

acer SA270A LCD Monitor User Guide
acer SA270A LCD Monitor

Special notes on LCD monitors

The following are normal with the LCD monitor and do not indicate a problem.

  • Due to the nature of the fluorescent light, the screen may flicker during initial use. Turn off the power switch and then turn it on again to make sure the flicker disappears.
  • You may find slightly uneven brightness on the screen depending on the desktop pattern you use.
  • The LCD screen has 99.99% or more effective pixels. It may include blemishes of 0.01% or less such as a missing pixel or pixel lit all the time.
  • Due to the nature of the LCD screen, an afterimage of the previous screen may remain after switching the image, when the same image is displayed for hours. In this case, the screen is recovered slowly by changing the image or turning off the power switch for a few hours.

Information for your safety and comfort

Safety instructions

Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product.

Cleaning your monitor
Please carefully follow these guidelines when cleaning the monitor:

  • Always unplug the monitor before cleaning.
  • Use a soft cloth to wipe the screen and cabinet front and sides.

Connecting/disconnecting the device
Observe the following guidelines when connecting and disconnecting power from the LCD monitor:

  • Make sure the monitor is attached to its base before connecting the power cord to the AC power outlet.
  • Make sure both the LCD monitor and the computer are turned off before connecting any cable or unplugging the power cord.
  • If the system has multiple sources of power, disconnect power from the system by unplugging all power cords from the power supplies.

Accessibility
Be sure that the power outlet you plug the power cord into is easily accessible and located as close to the equipment operator as possible. When you need to disconnect power from the equipment, be sure to unplug the power cord from the electrical outlet.

Safe listening
To protect your hearing, follow these instructions.

  • Gradually increase the volume until you can hear it clearly and comfortably and without distortion.
  • After setting the volume level, do not increase it after your ears have adjusted.
  • Limit the amount of time listening to music at high volume.
  • Avoid turning up the volume to block out noisy surroundings.
  • Turn the volume down if you can’t hear people speaking near you.

Warnings

  • Do not use this product near water.
  • Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged.
  • Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked  or covered. The openings should never be blocked by placing the product on a bed, sofa, rug or other similar surface. This product should never be placed near or over a radiator or heat register, or in a built-in installation unless proper ventilation is provided.
  • Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short-out parts that could result in a fire or electric shock. Never spill liquid of any kind onto or into the product.
  • To avoid damage of internal components and to prevent battery leakage, do not place the product on a vibrating surface.
  • Never use it under sporting, exercising, or any vibrating environment which will probably cause unexpected short current or damage internal devices.
  • Your device uses one of the following power supplies: Delta Electronics, Inc.: ADP-45FE F Series 45W SA240Y Bbmipux ( ) Shenzhen Honor Electronic Co., Ltd: ADS-65BI-19-3 19050G (VI) 50W SA270 Bbmipu

Using electrical power

  • This product should be operated from the type of power indicated on the marking label. If you are not sure of the type of power available, consult your dealer or local power company.
  • Do not allow anything to rest on the power cord. Do not locate this product where people will walk on the cord.
  • If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating.
  • Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating. If power strips are used, the load should not exceed 80% of the power strip’s input rating.
  • This product’s power cord is equipped with a three-wire grounded plug. The plug only fits in a grounded power outlet. Make sure the power outlet is properly grounded before inserting the power cord plug. Do not insert the plug into a nongrounded power outlet. Contact your electrician for details.

Warning! The grounding pin is a safety feature. Using a power outlet that is not properly grounded may result in electric shock and/or injury

Note: The grounding pin also provides good protection from unexpected noise produced by other nearby electrical devices that may interfere with the performance of this product.

  • Use the product only with the supplied power supply cord set. If you need to replace the power cord set, make sure that the new power cord meets the  following requirements: detachable type, UL listed/CSA certified, type SPT-2, rated 7 A 125 V minimum, VDE approved or its equivalent, 4.6 meters (15 feet) maximum length.

Product servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when:

  • the power cord or plug is damaged, cut or frayed
  • liquid was spilled into the product
  • the product was exposed to rain or water
  • the product has been dropped or the case has been damaged
  • the product exhibits a distinct change in performance, indicating a need for service
  • the product does not operate normally after following the operating instructions

Note: Adjust only those controls that are covered by the operating instructions, since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition.

Potentially explosive environments
Switch off your device in any area with a potentially explosive atmosphere and obey all signs and instructions. Potentially explosive atmospheres include areas where you would normally be advised to turn off your vehicle engine. Sparks in such areas could cause an explosion or fire resulting in bodily injury or even death. Switch off the device near gas pumps at service stations. Observe restrictions on the use of radio equipment in fuel depots, storage and distribution areas; chemical plants; or where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders.

Additional safety information

Your device and its enhancements may contain small parts. Keep them out of the reach of small children.

IT Equipment Recycling Information

Acer is strongly committed to environmental protection and views recycling, in the form of salvaging and disposal of used equipment, as one of the company’s top priorities in minimizing the burden placed on the environment. We at Acer are very conscious of the environmental effects of our business and strive to identify and provide the best working procedures to reduce the environmental impact of our products. For more information and help when recycling, please go to this website:
http://www.acer-group.com/public/Sustainability/sustainability
Visit www.acer-group.com for further information on the features and benefits of our other products.

 Disposal instructions

Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit
http://www.acer-group.com/public/Sustainability/sustainability

Acer monitor is purposed for video and visual display of information obtained from electronic devices.

LCD pixel statement

The LCD unit is produced with high-precision manufacturing techniques. Nevertheless,some pixels may occasionally misfire or appear as black or red dots. This has no effect on the recorded image and does not constitute a malfunction.

This product has been shipped enabled for power management:

  • Activate display’s Sleep mode within 5 minutes of user inactivity.
  • Wake the monitor when it is in Active Off mode, move the mouse or press any keyboard key

Tips and information for comfortable use

Computer users may complain of eyestrain and headaches after prolonged use. Users are also at risk of physical injury after long hours of working in front of a computer. Long work periods, bad posture, poor work habits, stress, inadequate working conditions, personal health and other factors greatly increase the risk of physical injury. Incorrect computer usage may lead to carpal tunnel syndrome, tendonitis, tenosynovitis or other musculoskeletal disorders. The following symptoms may appear in the hands, wrists, arms, shoulders, neck or back:

  • numbness, or a burning or tingling sensation
  • aching, soreness or tenderness
  • pain, swelling or throbbing
  • stiffness or tightness
  • coldness or weakness

If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company’s health and safety department. The following section provides tips for more comfortable computer use.

Finding your comfort zone
Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort. Observe the following tips:

  • refrain from staying too long in one fixed posture
  • avoid slouching forward and/or leaning backward
  • stand up and walk around regularly to remove the strain on your leg muscles

Taking care of your vision
Long viewing hours, wearing incorrect glasses or contact lenses, glare, excessive room lighting, poorly focused screens, very small typefaces and low- contrast displays could stress your eyes. The following sections provide suggestions on how to reduce eyestrain.

Eyes

  • Rest your eyes frequently.
  • Give your eyes regular breaks by looking away from the

Display

  • Keep your display clean.
  • Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display.
  • Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
  • Eliminate glare and reflections by:
  • placing your display in such a way that the side faces the window or any light source
  • minimizing room light by using drapes, shades or blinds
  • using a task light
  • changing the display’s viewing angle
  • using a glare-reduction filter
  • using a display visor, such as a piece of cardboard extended from the display’s top front edge
  • Avoid adjusting your display to an awkward viewing angle.
  • Avoid looking at bright light sources, such as open windows, for extended periods of time.

Developing good work habits
Develop the following work habits to make your computer use more relaxing and productive:

  • Take short breaks regularly and often.
  • Perform some stretching exercises.
  • Breathe fresh air as often as possible.
  • Exercise regularly and maintain a healthy body

 Declaration of Conformity

We,
Acer Incorporated

8F, 88, Sec. 1, Xintai 5th Rd., Xizhi, New Taipei City 221, Taiwan

And,
Acer Italy s.r.l
Via Lepetit, 40, 20020 Lainate (MI) Italy
Tel: +39-02-939-921 ,Fax: +39-02 9399-2913
www.acer.it

We, Acer Incorporated, hereby declare under our sole responsibility that the product described above is in conformity with the relevant Union harmonization legislations as below Directive and following harmonized standards and/or other relevant standards have been applied:

EMC Directive: 2014/30/EU

EN 55032:2012+AC:2013 Class B
EN 61000-3-2:2014 Class D
EN 55024:2010
EN 61000-3-3:2013
LVD Directive: 2014/35/EU
EN 60950-1:2006/A11:2009/A1:2010/A12:2011/A2:2013
RoHS Directive: 2011/65/EU
EN 50581:2012
ErP Directive: 2009/125/EC
Regulation (EC) No. 1275/ 2008; EN 50564:2011

Federal Communications Commission Declaration of Conformity

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The following local Manufacturer /Importer is responsible for this declaration:

Unpacking

Please check that the following items are present when you unpack the box, and save the packing materials in case you need to ship or transport the monitor in the future.

  • LCD monitor

  • Quick start guide

  • DP Cable

  • USB3.1 Type C cable

  • HDMI cable

  • AC Power cord

  • AC Adapter
    AC ADAPTER

Attaching the base (for selected models)

Note: Remove the monitor and monitor base from its packaging. Carefully place the monitor face-down on a stable surface — use a cloth to avoid scratching the screen.

Attaching

  1. Attach the monitor stand arm to the base.
  2. Ensure that the base is locked onto the monitor stand arm.
    • Secure the base to the monitor stand arm by turning the white screw using the integrated tab or a suitable coin. (for selected models)

Screen position adjustment

Screen position adjustment

To optimize the viewing position, you can adjust the monitor tilt, using both of your hands to hold the edges of the monitor. The monitor can be adjusted to 15 degrees up or 5 degrees down.

Connecting the adapter and AC Power cord

  • Check first to make sure that the power cord you use is the correct type required for your area.
  • The monitor has a universal power supply that allows operation in either 100/120 V AC or 220/240 V AC voltage area. No user-adjustment is required.
  • Plug one end of the AC power cord to the Adapter, and plug the other end into an AC outlet.
  • For units using 120 V AC: Use a UL-listed cord set, type SVT wire and plug rated 10 A/125 V.
  • For units using 220/240 V AC: Use a cord set consisting of H05VV-F cord and plug rated 10 A/250 V. The cord set should have the appropriate safety approvals for the country in which the equipment will be installed.

Power saving
The monitor will be switched to “power saving” mode by the control signal from the display controller, as indicated by the blinking blue light.

DIMENSION

Mode LED light
On Blue Standby/Power saving Blinking Blue

The power saving mode will be kept until a control signal has been detected or the keyboard or mouse is activated. The recovery time from “power saving” mode back to “on” is around 3 seconds.

Display Data Channel (DDC)
To make installation easier, so long as your system supports the DDC protocol, the monitor is able to plug-and-play. The DDC is a communication protocol through which the monitor automatically informs the host system about its capabilities; for example, supported resolutions and corresponding timing. The monitor supports the DDC2B standard.

Connector pin assignment

Connector pin assignment

PIN No. Description PIN No. Description
1 TMDS Data2+ 2 TMDS Data2 Shield
3 TMDS Data2- 4 TMDS Data1+
5 TMDS Data1 Shield 6 TMDS Data1-
7 TMDS Data0+ 8 TMDS Data0 Shield
9 TMDS Data0- 10 TMDS Clock+
11 TMDS Clock Shield 12 TMDS Clock-
13 CEC 14 Reserved (N.C. on device)
15 SCL 16 SDA
17 DDC/CEC Ground 18 +5V Power
19 Hot Plug Detect

20-pin color display signal cable

Display signal cable

PIN No. Description PIN No. Description
1 ML_Lane 0+ 2 GND
3 ML_Lane 0- 4 ML_Lane 1+
5 GND 6 ML_Lane 1-
7 ML_Lane 2+ 8 GND
9 ML_Lane 2- 10 ML_Lane 3+
11 GND 12 ML_Lane 3-
13 CONFIG1 14 CONFIG2
15 AUX CH+ 16 GND
17 AUX CH- 18 Hot Plug
19 Return 20 DP_PWR

24-pin USB 3.1 Type C cable

Type C cable

PIN No. Signal Assignment PIN No. Signal Assignment
A1 GND B12 GND
A2 SSTXp1 B11 SSTXp1
A3 SSTXn1 B10 SSTXn1
A4 VBUS B9 VBUS
A5 CC1 B8 CC1
A6 Dp1 B7 Dp1
A7 Dn1 B6 Dn1
A8 SBU1 B5 SBU1
A9 VBUS B4 VBUS
A10 SSTXn2 B3 SSTXn2
A11 SSTXp2 B2 SSTXp2
A12 GND B1 GND

Installation

To install the monitor on your host system, please follow the steps below: Steps

  1. Connect cable(s) a. Make sure both the monitor and computer are switched off. 6 English

  2. HDMI Cable (Optional, only HDMI-Input Model)
    a. Make sure both the monitor and computer are powered-OFF.
    b. Connect the HDMI cable to the computer.

  3. DP Cable (Optional, only DP-Input Model)
    a. Make sure both the monitor and computer are powered-OFF.
    b. Connect the DP cable to the computer.

  4. USB 3.1 Type-C Cable (Optional, USB Type-C input models only) Connect one end of the USB Type-C™ cable to the monitor and the other end to your computer or mobile device. 2 Connect the adapter
    a Connect the AC cord to the adapter.
    b Connect one end of the adapter to the monitor and the other end to a properly grounded, AC outlet.

  5. Turn on the monitor and computer Turn on the monitor first, then the computer. This sequence is very important.

  6. If the monitor does not function properly, please refer to the troubleshooting section to diagnose the problem.

CONNECTION

Note: Audio output is only for audio output model. In order to prevent damage to the monitor, do not lift the monitor by its base.

USER CONTROL

USER CONTROL

EXTERNAL CONTROL

Power button/ indicator
Turns the monitor on/off. Blue indicates power on. Blinking blue indicates standby/power saving mode.

OSD function
a. Press to view Main page. Press again to enter next function in the Function Menu.
b. When the Function Menu is active, press this key selected or move to the next function

Input
a. Press to view Main page. Press again to enter Input select function.
b. When the Function Menu is active, press this button selected or move to the previous function.

Volume
a.
Press to view Main page. Press again to enter Volume adjustment function.
b. When the Function Menu is active, this button will enter a selection in the OSD

Brightness
a.
Press to view Main page. Press again to enter brightness adjustment function.
b. When the Function Menu is active. Press to return previous Menu or exit current Menu

Mode
a.
When the Main page is active. Press to trigger the Game mode control
b. When the Function Menu is active, press to exit current Menu.

USING THE SHORTCUT MENU

Note: The following content is for general reference only. Actual product specifications may vary.

MAIN PAGE

MAIN PAGE

INPUT SOURCE SELECTION

INPUT SOURCE SELECTION

ADJUSTING THE VOLUME

ADJUSTING THE VOLUME

ADJUSTING THE BRIGHTNESS

ADJUSTING THE BRIGHTNESS

MODES SELECTION

MODES SELECTION

ADJUSTING THE PICTURE

ADJUSTING THE PICTURE

ADJUSTING THE COLOR

ADJUSTING THE COLOR
ADJUSTING THE COLOR

ADJUSTING THE AUDIO

ADJUSTING THE AUDIO

ADJUSTING THE PERFORMANCE

ADJUSTING THE PERFORMANCE

ADJUSTING THE OSD

ADJUSTING THE OSD

ADJUSTING THE SYSTEM

ADJUSTING THE SYSTEM

PRODUCT INFORMATION

PRODUCT INFORMATION

SAVE SETTING TO (USER MODE ONLY)

SAVE SETTING

Troubleshooting

Before sending your LCD monitor for servicing, please check the troubleshooting list below to see if you can self-diagnose the problem.

HDMI/DP/Type C Mode (Optional)

Problem LED status Remedy
No picture visible Blue Using the OSD menu, adjust brightness and
contrast to maximum or reset to their default
settings.
Off Check the power switch.
Check if the AC power cord is properly connected to the monitor.
Blinking Blue Check if the video signal cable is properly connected at the

back of monitor.
| | Check if the computer system is switched on and in power saving/standby mode.

References

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