Shark HZ600 Series UltraLight Pet Pro Corded Stick Vacuum FAQs

: June 9, 2024
: Shark

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Shark HZ600 Series UltraLight Pet Pro Corded Stick Vacuum FAQs
FAQs
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Shark HZ600 Series UltraLight Pet Pro Corded Stick Vacuum FAQs

Shark HZ600 Series UltraLight Pet Pro Corded Stick
Vacuum

This article contains the FAQs for the HZ600 Series Shark® UltraLight Pet Pro Corded Stick Vacuum. This supports the following product SKUs HZ600, HZ600C, HZ602, QS600QBK, QS600QBL, QS600QCP, QS600QGN and QS600QRD.

FAQs

How do I assemble my vacuum?

– Insert the wand into the floor nozzle until it clicks into place.
– Insert the handheld vacuum into the top of the wand until it clicks into place.

How do I use the different cleaning modes?

To clean bare floors, area rugs, or with accessories:
– Slide the floor selector switch to setting l, Bare Floor.
– Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin slowly in this mode.

To clean carpets:
– Slide the floor selector to setting ll, Carpet.
– Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin quickly in this mode.

How do I clean above floors with or without accessories?

Detach the handheld vacuum by pressing the Wand Release button at the top of the wand. Use the tapered tip on the handheld vacuum to clean tight spaces or add an accessory to the end.

For more cleaning reach, leave the handheld vacuum in place and detach the wand from the floor nozzle. First remove the power cord from the cord clip. Step on the Wand Release foot pedal by the floor nozzle and pull up the handheld vacuum to remove the wand.

Attach an accessory to the wand.

When and how do I empty the dust cup?

For optimal performance, empty the dust cup each time you vacuum, or when debris reaches the MAX FILL line.
To access the dust cup, detach the handheld vacuum from the wand. To detach the dust cup, press the two release latches on the bottom at the same time, then slide off the dust cup.

– Quickly store the handheld vacuum by hanging it from the storage hook on the wand. Align the catch on the side of the handheld vacuum over the hook.
– Hold the dust cup over a trash receptacle. Press the Empty button (with the trash can icon) on the front of the dust cup and pull open the lid until it clicks and locks open.
– Tap gently to empty contents and remove any debris from the cone-shaped screen inside the dust cup.
– Close the dust cup lid, until it clicks into place.
– To reinstall the dust cup, slide in the front end first, then the back, until both ends click into place.

When and how do I clean the filters?

Filters may need to be cleaned if the vacuum stops picking up dirt, if airflow is restricted, or if you notice lighter or no suction. For optimal performance, clean filters regularly. Between cleanings, lightly tap filters over a trash receptacle to remove dust and debris as needed.
Rinse the pre-motor foam and felt filters once a month, or as needed.

– Remove the dust cup from the handheld vacuum by pressing the two latches on the bottom.
– Remove the filter housing from the dust cup.
– Pull out the pre-motor foam and felt filters from the housing.
– Rinse both filters with cold water only.
– Allow filters to air-dry completely (at least 24 hours) before reinstalling.
– When the filters are completely dry, reinstall them. Insert the felt filter into the housing, with the tab facing out, then insert the foam filter.
– Insert the filter housing into the dust cup until it clicks into place.
– Reattach the dust cup into the handheld vacuum, until it clicks into place.
Rinse the post-motor filter once every 9 months or as needed.
– Press the filter access latch on the top of the handheld vacuum (under the Shark® badge) and lift off the filter cover.
– Pull out the post-motor filter.
– Rinse with cold water only.
– Allow filter to air-dry completely (at least 24 hours) before reinstalling. Note: Do not place filters in the dishwasher or washing machine.

How do I maintain the self-cleaning brushroll?

If you see any hair wrapped around the self-cleaning brushroll, continue cleaning, using Carpet mode on a bare-floor surface, and the brushroll should automatically remove the hair wrap.

If some hair wrap remains after continued use, open the bottom of the floor nozzle and carefully remove the hair.

How do I store my vacuum?

To store the vacuum upright, detach the handheld vacuum and hang it from the storage hook on the front of the wand. Then wrap the power cord around the cord hooks.

What happens if I experience small static shocks while I am vacuuming?

Certain dry temperatures in winter or dry desert areas may cause common static electricity to build up in the vacuum, producing small shocks, similar to what you might experience from contact with doorknobs, wool sweaters, or blankets. This is harmless. In order to avoid this, we recommend moisturizing your hands and/or removing wool socks or sweaters prior to vacuuming.

What should I do if my vacuum is hard to push or pull?

For more maneuverability on area rugs, slide the power switch to setting I, Bare Floor.
– Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin slowly in this mode.

For easier movement on high-pile carpets, slide the power switch to setting II, Carpet.
– Tilt the handle back while gently stepping on the floor nozzle. The brushrolls will spin quickly in this mode.